Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."

"It's very easy to configure."

"When our primary link goes down I can still get to my Cisco devices and the NetScaler devices on-prem because of the SDN solution. If the internet connection at one of the branches goes down, we can still route them, they still get internet based on the SDN solution through one of the other sites. They can carry on working."

"NetScaler Gateway: Why? Availability/Security: We delivered more than 200 applications thru Xenapp. This feature give us the possibility to deliver the applications anywhere. Currently, 30% of access is made through our NetScaler Gateway (Internet connections)."

"The best feature of Citrix is its track record of stability in its features."

"Content filtering, security layer, and application customization features are the most valuable."

"The most valuable feature is the content switching."

"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."

"Just one solution can handle thousands of users... So, it is a very convenient tool to use."

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."

"Technical support could be improved."

"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."

"The product could be improved by making it easier to use and easier to implement."

"The technical support could be improved. They do not respond or assist customers in a timely manner."

"Citrix ADC can be really complex. It isn't very simple like some other appliances that I've worked with. You need a lot of skill and experience to manage it. I'm not talking about a year or two. You need at least four years to understand it very well. It is not that easy to learn. They should make it a lot simpler for users to understand the management of it. They can also provide some additional training. The material they have on the site is not sufficient enough for you to understand how to manage it. Their training is expensive, and not everyone has the funds and experience for it. Citrix isn't very popular around these parts of the world. So, it can use some more marketing, sales, enlightenment, and advertisement. These could bring more market for them. Basically, there are just a few companies that really go for Citrix. Most of the companies go for VMware because they marketed themselves more than Citrix. There isn't much difference between Citrix and VMware. VMware is a little more robust than Citrix. Citrix has focused more on desktops rather than server virtualization, and that's the advantage VMware has over Citrix. Citrix also needs to educate and inform users about the infrastructure that is supported with a version. Currently, if the customers don't look at the datasheet, they might miss this important information."

"Integration with other third party providers and third party applications could be better because it can be a bit complex at present."

"Citrix Web App and API Protection could improve in the area of licensing"

"Technical support sometimes takes a little longer because of the multilevel ticket priority."

"The licenses for this product are payable as a yearly subscription, and carry a high price-point. The subscription scheme is quite complicated, and costs will increase with each additional feature that is required, outside of the basic setup."

"Citrix NetScaler's pricing is slightly above average but not overly expensive. I would consider F5 BIG IP to be the most expensive, Citrix NetScaler to be the second most expensive, and then Kemp Load Balancer to be the third."

"NetScaler does the same thing as an F5 and it's cheaper."

"The pricing could be lower."

"Citrix NetScaler VPX is not the cheapest solution out there, but you get what you pay for."

"It's an expensive product but it works well."

"It's not for startups or SOHO."

"The solution's pricing is very high compared to its competitors."