Citrix Intelligent Traffic Management [EOL] vs NetScaler comparison

Citrix Intelligent Traffic ...

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Executive Summary

We performed a comparison between Citrix Intelligent Traffic Management [EOL] and NetScaler based on real PeerSpot user reviews.

Find out what your peers are saying about NetScaler, F5, HAProxy and others in Application Delivery Controllers (ADC).

To learn more, read our detailed Application Delivery Controllers (ADC) Report (Updated: January 2025).

Application Delivery Controllers (ADC)

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Citrix Intelligent Traffic ...

Average Rating

8.0

Number of Reviews

Ranking in other categories

No ranking in other categories

NetScaler

Average Rating

8.4

Reviews Sentiment

7.0

Number of Reviews

107

Ranking in other categories

Application Delivery Controllers (ADC) (1st), Network Management Applications (4th), Web Application Firewall (WAF) (11th)

Featured Reviews

reviewer982137

Manager IT Technical Teams / Organizational Consulting at a computer software company with 201-500 employees

It's a robust and proven solution that we've been working with for many years

Citrix solutions are increasingly complex. I think this is a disadvantage for Citrix now. One or two weeks is long enough to implement Citrix's core products. However, you have to set up all features and user parameters, which takes one or two months. We need about 30 people to deploy and maintain this solution.

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DEMİRHAN ÇAVUŞOĞLU

Cloud Consultant at Migros Ticaret A.Ş.

A tool for centralized management including inventory and sales tracking

Citrix ADM has the ability to implement policies to tighten security. For instance, you can restrict access to your network from outsiders or lack necessary security measures such as antivirus programs. Additionally, there's the Delivery Controller, which allows for comprehensive monitoring and management tasks such as remote restarts, maintenance, and registration. Another essential component is the Director, which provides detailed insights into sessions, including identifying session failures, connection issues, user lockouts, etc. It presents a list of problems to address, enabling you to click on them and resolve them efficiently.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We use the HDX protocol, a high-performing component of the Citrix solutions. We also use provisioning to generate VM and NetScaler ADC solutions to propose access to applications for our customers."

"The web application firewall is one feature I found valuable in the solution."

"The solution improves security performance."

"HTTP analysis and action. We have a lot of custom web applications that sometimes require custom header insertions. Some of these custom apps are external and, via the content switching, we can use one IP and leverage various back-end web app servers."

"If you need PCI-compliance and have high security requirements, WAF is the most valuable feature. If you need to monitor your load-balancing services with complex types of monitoring, make sure everything is alright, and load balancing is important, Content Switching and Monitoring features are the keys to your needs. If you want to provide a lot of static images or data, the Caching feature works best for you."

"For NetScaler, our major use cases are database load balancing, PowerVPN VPN access gateway, WAF (Web Application Firewall), and content switching."

"The most valuable feature is the content switching."

"Citrix Web App API Protection allows you to enable a blocking mode"

"Citrix Director has been great. It gives us one pane of glass to be able to monitor what's going on with the user sessions as well as to keep on top of the virtual desktops, any servers that may be offline or behaving suspiciously, or any troublesome spots like disconnections. We also use Citrix Studio for maintaining the actual servers that are hosting these applications. We use it for delivery groups in case we need to modify delivery groups in regards to which groups have access to which applications. It has been very helpful."

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Cons

"We discussed problems with the network products with the Indian teams. The support center for network products is located in India. There are language barriers and issues with the time difference, so we sometimes face restrictions when dealing with this team."

"The tool needs to add a feature where we can access the network policy access manager."

"The technical support could be improved. They do not respond or assist customers in a timely manner."

"Citrix should offer a demo or free-trial version of NetScaler. Several other vendors do, but Citrix does not. Pricing should also be more readily available."

"I will try to migrate all the tools to the cloud because there is more lab and more VPN scalability available in the cloud. It is not available on-premises."

"The solution can improve their support and send tickets directly to a Citrix ADC engineer in order to avoid having to escalate each support call."

"Currently, it is not easy to use the configuration capabilities of the product."

"Citrix ADM needs to improve on its additional features and reduce the communication ports."

"There is room for improvement regarding the pricing policy for Citrix offices."

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Pricing and Cost Advice

Information not available

"The firewall license is included by default, with no additional costs."

"You can do CapEx and then a yearly monthly fee, or you can do a subscription model, whether that's one month, month-to-month, or three-year subscription model."

"In Turkey, everything is good, but it seems expensive for us due to the currency exchange. I don't have a specific rating scale, but if I had to rate the price, I would say it's around a six out of ten."

"Ninety day free trial makes it easy to try out this solution."

"Citrix Web App and API Protection are in the middle when we talk about pricing and licensing"

"It is very pricey, but we get it. If you need the best, money shouldn't be a problem."

"The client pays for the Citrix NetScaler license annually."

"It's not for startups or SOHO."

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Top Industries

By visitors reading reviews

No data available

Educational Organization

17%

Computer Software Company

15%

Financial Services Firm

11%

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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What do you like most about Citrix ADC?

The most valuable feature for us is the application firewalling in Citrix NetScaler, ensuring only valid traffic enters our environment.

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What is your experience regarding pricing and costs for Citrix ADC?

After deployment, Citrix Netscaler shifted to a subscription-based license scheme for support, which is slightly more expensive.

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What needs improvement with Citrix ADC?

Citrix NetScaler is a robust product, but mastering it requires significant learning and training due to its complexity. While it could be easier to manage, it is like transitioning from driving a ...

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Comparisons

No data available

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Compared 12% of the time

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Fortinet FortiADC vs NetScaler

Compared 10% of the time

VMWare Avi Load Balancer vs NetScaler

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Product Reports

Application Delivery Controllers (ADC)

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Citrix Intelligent Traffic Management [EOL] report

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Also Known As

Citrix ITM

Citrix ADC, Citrix NetScaler VPX, NetScaler Console, NetScaler Web Application Firewall

Overview

With billions of real user measurements a day, from every corner of the internet, Citrix Intelligent Traffic Management monitors internet traffic issues in real time and automatically steers your traffic to avoid them.

Whether you host your applications and content on premises, in the cloud or in content delivery networks (CDNs), Citrix Intelligent Traffic Management allows you to globally load balance all traffic, dynamically optimizing the user experience and lowering service costs. Citrix uses real-time machine learning to direct user requests to the most suitable content source.

Citrix

One platform for a consistent application delivery and security experience because nobody has time to learn multiple systems to manage ADC deployments. NetScaler is built with a single code base using a software-based architecture, so no matter which ADC form factor you choose — hardware, virtual machine, bare metal, or container — the behavior will be the same.

Sample Customers

Dataport, Bet365, VFLI, Rhode & Schwartz

ABB Schweiz, Aer Lingus, AIDS Healthcare Foundation, Amnet Technology Solutions, Aramex International, Ascenty, Atos, Autodesk

Application Delivery Controllers (ADC)