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ClearSight Analyzer vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ClearSight Analyzer
Ranking in Network Monitoring Software
93rd
Average Rating
10.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
New Relic
Ranking in Network Monitoring Software
7th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
158
Ranking in other categories
Application Performance Monitoring (APM) and Observability (3rd), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (3rd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of February 2025, in the Network Monitoring Software category, the mindshare of ClearSight Analyzer is 0.1%, up from 0.1% compared to the previous year. The mindshare of New Relic is 2.6%, down from 3.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Network Monitoring Software
 

Featured Reviews

DT
Shows question being asked, breaks it down and it'll just show you who's not answering
I wouldn't want the interface to go towards the web because they did have a version that was inside of the TruView product. It was more web-based and, to me, the web-based applications lose the robustness of the intimacy of a true character interface. I liked that they were on that path and I hope that they stay on that path because it just looks like it's a better product. I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that. From a centralized platform, you could have multiple users using that particular product in a series of different ways. That's what I'd like to see, rather than having everybody running a standalone one on their own workstation.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"What ClearSight will do is it actually maps out the conversation for you."
"The most valuable features are the dashboards and tracing."
"The most valuable feature of New Relic APM is the dashboard, New Relic Insights. I configured my own dashboard to monitor certain parameters."
"The best feature of New Relic is its simple look and feel, making it easier to use than other tools."
"It is stable and scalable."
"The VPN is one of the solution's most valuable features for us."
"It is a software solution as a service, so I don't have to manage it on-premise."
"The synthetics, alerts, and native inbuilt capabilities for monitoring the cloud with the New Relic agents have been helpful."
"We were able to integrate with the messaging tool, Slack, which meant that we got notifications whenever something was not quite right."
 

Cons

"I would like to see a multi-user version where you can have a launch platform and, potentially, instead of buying six licenses you buy 12 seats or something like that."
"They could improve the education process and how people understand that these tools are very technical. Right now, if someone was to pick it up from day one, it is a very steep learning curve."
"It would be nice if there were pre-made dashboards."
"The pricing could be improved as it is quite high relative to what is offered."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"Real-user monitoring would be helpful as it would help me to really understand the client-side performance of the application."
"They should bring the pricing down to be more competitive."
"Some of our customers see New Relic as a promising product to have, and we would like to deliver it to them. The only way we would be able to do that would be if we had server appliance for clients that we could install in their data centres."
"The solution does not provide input on how the page performs in a big group. It just says that the page performance is bad, but it does not say what can be done to improve it. If they could provide some insight or guidance on how to make improvements, that would be a big help."
 

Pricing and Cost Advice

"It was pretty modest because you could get it in different ways. I think the six licenses, at that time, were about $1,000 each. But then again, I work for a school and educators tend to get discounts on things. So maybe it cost us about five or six hundred a copy."
"We're paying for the New Relic APM license annually."
"New Relic is either free with low retention and minimal functionalities, or expensive with full options and retention."
"The product is neither cheap nor expensive, and I believe that it is a competitively-priced tool."
"The price of the solution could be less expensive. You have to pay a lot for each user. There is an additional cost for extra features."
"The pricing model is a little confusing for beginners. They find it a little expensive, and if you are using it already, then that is not good."
"We deploy everything on AWS. Purchasing the product on AWS Marketplace made it easier for us."
"We spend somewhere around $5,000 to $6,000 per month with an annual recommitment of maybe $60,000. These are just ballpark figures."
"The solution is less expensive than AppNeta."
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Top Industries

By visitors reading reviews
Computer Software Company
21%
Government
12%
Manufacturing Company
11%
Retailer
9%
Educational Organization
54%
Computer Software Company
8%
Financial Services Firm
7%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
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Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
Email alert customization is limited; it cannot be tailored much, which makes the system more rigid than optimal. The handling of logs from integration tools is not as advanced compared to other to...
 

Comparisons

 

Also Known As

No data available
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Japan Atomic Energy Research Institute
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Zabbix, Auvik, Datadog and others in Network Monitoring Software. Updated: January 2025.
832,138 professionals have used our research since 2012.