We performed a comparison between New Relic and Sentry based on real PeerSpot user reviews in five categories. After reading all of the collected data, you can find our conclusion below.
Comparison Results: New Relic offers versatile features, in-depth application information, and better technical support. While Sentry has accurate error management and tracking, there is room for improvement in automation, tracking and analytics capabilities, and customer service. New Relic has a simpler user interface and straightforward pricing, while Sentry's pricing is expensive.
"The most important thing is that it tells us where the latency in throughput and response time are."
"To me, the most valuable feature of New Relic APM is the traceability, mainly based on the time travel method, so you get the overall response time, which is pretty helpful for developers and ADR techs looking into issues on a deeper level. New Relic APM is a very good, tailor-made solution."
"We use it for monitoring, identifying when services go down, or when they are outside of what we would consider normal operations."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"The tool's most valuable features were APM and core reliability. We get alerts whenever an anomaly is detected. The solution is very friendly."
"The alert mechanism is quite accurate when something goes wrong in your system. For example, if you have hundreds of APIs on your server, and any of the APIs is not performing well, you get an alert. When there is a drop or change in the threshold value, the beauty of New Relic is that within a fraction of seconds, all the stakeholders who are configured in the New Relic system will get an alert. That's one good thing."
"The service maps that it creates, the health maps that it creates, the insights that it provides, etc., are all quite useful."
"The monitoring so far has been good and we are happy with it."
"The stability is very good for Sentry and in general works well."
"Sentry breaks everything down in real time."
"The product performs well."
"Sentry is a pretty stable product... Sentry's documentation is pretty straightforward and neat."
"Sentry is more accurate than some other tools such as Datadog because it has more integration with Slack, GitLab, Jira, or other ticketing tools."
"The most valuable feature is the ability to create and assign rules and give access to particular users."
"Great for capturing application performance metrics and error logs."
"The most valuable feature we have found with Sentry is the security that it provides."
"Some AIOps are missing in New Relic APS, and I would like to see more features in this area."
"Documentation is one of the biggest things that I have a problem with since its documentation is not clear sometimes."
"It would help customers if there were an on-premises version available."
"The product has good documentation for Linux, however, their documentation for Windows is lacking substantially. It's something they need to develop."
"The older view is much better than the new view that they have. We'd like to go back to that previous version. The user interface just isn't as nice as it used to be."
"New Relic APM could improve error debugging and the correlation with the logs. We are receiving some alerts or alarms but we need to correlate with the error log, but it is difficult if it is more than seven months retention period, it is hard to trace. We need this especially for getting historical information."
"They need to improve the alerting and dashboarding as these are the key features in DevOps."
"We would like a dashboard feature to be created for this product. This would allow us to monitor both the front and back-end of our UIs performance, and then report on it."
"The price could be lowered."
"The log centralization and analysis could be improved in Sentry."
"I would like to have alert policies and alert conditions enhanced in the next release."
"We cannot restrict particular columns on particular data. It would be helpful if that feature was improved."
"It should be easier to integrate Sentry with other tools, and the end-to-end tracing capabilities could be improved."
"It would be nice if the product provided a map showing the users’ geographic location."
"The settings for an administrator are complex."
"Lacks user metric tracking and the ability to create more dashboards."
New Relic is ranked 3rd in Application Performance Monitoring (APM) and Observability with 152 reviews while Sentry is ranked 8th in Application Performance Monitoring (APM) and Observability with 11 reviews. New Relic is rated 8.6, while Sentry is rated 8.6. The top reviewer of New Relic writes "Has a simple user interface and end-to-end monitoring and self-healing features". On the other hand, the top reviewer of Sentry writes "An easy-to-use solution that has a good dashboard, performs well, and provides flexible pricing". New Relic is most compared with Dynatrace, Datadog, Elastic Observability, Grafana and AWS X-Ray, whereas Sentry is most compared with Azure Monitor, Grafana, Elastic Observability, AWS X-Ray and Datadog. See our New Relic vs. Sentry report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.