ClearSkies SaaS NG SIEM vs Netsurion comparison

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ClearSkies SaaS NG SIEM

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Executive SummaryUpdated on Sep 18, 2024

ClearSkies SaaS NG SIEM and Netsurion are both leading products in the SIEM market. ClearSkies has an edge in pricing and support, while Netsurion's superior features justify its price.

Features: ClearSkies SaaS NG SIEM provides advanced threat detection, flexible reporting capabilities, and strong cost-effectiveness. Netsurion offers robust managed services, extensive security measures, and comprehensive security features.

Room for Improvement: ClearSkies SaaS NG SIEM needs a more intuitive dashboard, enhanced integration options, and improved configuration processes. Netsurion could benefit from better documentation, a more streamlined configuration process, and enhanced user guides.

Ease of Deployment and Customer Service: ClearSkies SaaS NG SIEM is noted for its straightforward deployment and responsive customer service. Netsurion also receives praise for its deployment and stands out for its ongoing support services.

Pricing and ROI: ClearSkies SaaS NG SIEM is appreciated for its cost-effectiveness and strong ROI, making it attractive for budget-conscious users. Netsurion is more expensive but provides value through its extensive features and managed services, which many users consider worth the investment.

To learn more, read our detailed ClearSkies SaaS NG SIEM vs. Netsurion Report (Updated: December 2024).

ClearSkies SaaS NG SIEM vs. Netsurion

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Categories and Ranking

ClearSkies SaaS NG SIEM

Ranking in Security Information and Event Management (SIEM)

48th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

No ranking in other categories

Netsurion

Ranking in Security Information and Event Management (SIEM)

17th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Managed Security Services Providers (MSSP) (5th), SOC as a Service (3rd), Managed Detection and Response (MDR) (13th), Extended Detection and Response (XDR) (18th)

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ClearSkies SaaS NG SIEM is 0.1%, up from 0.0% compared to the previous year. The mindshare of Netsurion is 0.4%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Security Information and Event Management (SIEM)

Featured Reviews

Zuhair Hasan

Manager, Information Technology Security at Nesma

Has good integration capability and provides information and events but improvement is needed in information retrieval speed

The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.

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John-Berry

Information Technology Manager at ProfitSolv

The SOC center monitors, hunts, and notifies us of threats around the clock

I know they are working to resolve this issue, but Netsurion is currently unable to retrieve logs from S3 buckets. We use WP Engine for a lot of web hosting as well as AWS, and both of these platforms use S3 buckets. I would like Netsurion to be able to pull logs from Linux devices. We have some of that capability, and I believe they can do it. However, the way it works with Amazon is strange and glitchy. Therefore, working something out with Amazon would be great. Netsurion's SOC can be a bit too aggressive at times. We have asked them to adjust their playbook because I am tired of being notified about the same issue multiple times a day. I am aware of the issue, and it is not a cause for concern. Let's only take action on this issue if we see an actual problem.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."

"The correlation rules and the user platform are most valuable."

"Netsurion was easy to deploy. I have worked with other systems that were a little less complex, but they weren't quite as easy to deploy."

"The most important feature is keeping track of when accounts are created and deleted, when permission groups are changed, and memberships are changed in groups; and overall, how many errors are occurring on the various systems that we're monitoring."

"When I looked last week, we probably averaged about 20 million log entries a day. So, we certainly can't individually manage that. Just looking at the reports, then trying to go back and find anything that was questionable, was a challenge. Therefore, the managed service has been invaluable to us in terms of being able to narrow the scope of what really needs to be looked at and bringing those things to our attention to be dealt with."

"I really appreciate the fact that the dashboard breaks everything down into a pretty easy view for me... It shows what changes are happening to privileged user accounts, access and identity, what's cropping up. It shows application activity and whether we've got system resources that aren't online and being found anymore. It's a pretty simple, easy, quick hit and there are the supporting logs behind it. If I need to drill down further, I can do that quickly. It's very effective."

"I like the UI, overall. I like the main page and there are aspects of the search page that I like. When you bring it up on the left-hand side of the page, as you look at the events, the ability to simply hit and click the plus/minus to pull events in and out of the overall view is well done and is very effective from a threat-hunting and an analysis perspective. I like the detail it shows."

"We don't have the eyeballs available to stare and watch for things, or even have the capability of building internal alert systems. So, the managed SOC has been huge for freeing up staff to work on other responsibilities. We are saving on at least one full-time employee."

"There are a host of things that are most valuable. Obviously monitoring our environment and reporting out different events is important. They perform a suite of services. They monitor all of our servers, all of our key infrastructure, like our DNS, our switches, all that stuff. They aggregate and correlate that quarterly. They'll tell us if we're getting a lot of login failures and something is going on or if something's weird."

"The real-time alerting for things such as people getting dropped into a VPN group or the domain admin group — things like that which really shouldn't happen without proper change management, but we all know the reality, they do from time to time — gives me real-time visibility into what's going on."

More Netsurion pros

Cons

"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."

"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."

"I would also like to have a dashboard that I can access anytime to review the real-time data from their website."

"I would like to see the dashboard come up more quickly."

"They have their programs and tools that you have to put into your own environment. We basically ingest all the log data and then push it out to them. I wish it was a little bit different than that where we just push directly towards them. I do not know if that is a function that they thought would be better in terms of security, but I wish that instead of doing that, it should go from the device to them and not from the device to another system and then out to them. There seem to be some drawbacks to doing that."

"The MITRE ATT&CK framework could be faster when identifying and understanding sophisticated threats. Whenever something happens, we usually get notified a couple hours later."

"The deployment of the agents could be a bit easier. We always seem to have a bit of a challenge with that. A lot of times the agents either don't deploy or they quit responding, then we have to go and redeploy them."

"I'd like to see improvement in the ease of generating reports. It seems fairly cumbersome whenever you decide to start tracking new categories of events. It seems a little kludgy when trying to generate those reports."

"The system requirements are very, very high. So I need a pretty powerful server to run. If they could lighten that load so that the on-premise part of their product didn't impact my systems as much that would be ideal."

"The solution's dashboard is okay. The one thing that we ran into are issues when we upgraded to the newer version. It uses Elasticsearch for the different dashboard entries. So, we were running on spinning disks, and Elasticsearch didn't work that well. A number of the different dashboards, like my dashboard or different things like that, pull from Elasticsearch. Since Elasticsearch really wasn't working, we were having some issues with that, but we just migrated."

More Netsurion cons

Pricing and Cost Advice

"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."

"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."

"Our pricing for Netsurion last year was US $52,000 per year."

"You are paying for different levels, especially as far as the monitoring goes and how often you review it with the team. The other factor that figures in is how many nodes are on your network, such as clients, network equipment, servers, etc. There are some additional pieces on top of that, but it's laid out pretty simply, as far as how much you're going to pay for a node."

"The upfront costs have increased, and we have been locked into this contract. The cost of changing over from it is way too high."

"Netsurion's pricing is competitive. At the same time, they're the only ones who do what we want to do the way we want it. I can't say we would've paid more, but we would've had to have come up with our own solution if they weren't providing that."

"EventTracker's subscription-based model is interesting as far as yearly license type stuff. It's nice because you know what it's going to be next year. We haven't really looked at any other solutions. The pricing at the time compared to the other solutions was a lot less. A couple of years ago, we actually looked at Splunk. The amount in Splunk's licensing model is based on 20 gigs a day, or something like that. Based on our number of logs and stuff that we were already generating, the costs would be substantially more for the amount of logs that we would be getting."

"It is a bit expensive as compared to some of the other products that have come out in recent years. Expense-wise, the only downside is that it is not cheap."

"In the security space, it's hard to quantify your return on investment. So, I don't. We spend about $40,000 a year and so. It's hard to say if the SIEM saved that much money."

"The solution is fairly expensive, but in my experience, all of the SIEM applications that I've evaluated or looked at cost about the same."

More Netsurion pricing and cost advice

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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

26%

Government

10%

Manufacturing Company

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for ClearSkies SaaS NG SIEM?

Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others.

What needs improvement with ClearSkies SaaS NG SIEM?

The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something.

What is your primary use case for ClearSkies SaaS NG SIEM?

I use the solution as a SIEM and managed SOC. It collects events and incidents from all our systems like, EDR, NDR, servers, and switches. The managed SOC team raises incidents for us to review and...

What do you like most about Netsurion Managed Threat Protection?

Expediting incident response is really great.

What is your experience regarding pricing and costs for Netsurion Managed Threat Protection?

Their pricing is high. I don't know if it's a barrier. The quality speaks to the price. The price is the price. They provide what they promise. From a purchasing perspective, I just have to come ba...

What needs improvement with Netsurion Managed Threat Protection?

There is one area that needs improvement and that is with the agents and the server that's on-site. The system requirements are very, very high. So I need a pretty powerful server to run. If they c...

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Product Reports

Security Information and Event Management (SIEM)

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Also Known As

ClearSkies NG SIEM

Netsurion Managed Threat Protection, Netsurion EventTracker

Learn More

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Odyssey Cybersecurity

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Overview

ClearSkies™ Software-as-a-Service is a fast, robust, scalable and flexible Next Generation SIEM solution. It provides real-time correlation of log data combined with evidence-based knowledge of emerging threats and vulnerabilities, thus allowing the early detection of and response to targeted attacks and data breaches.

Netsurion offers a comprehensive solution for centralized log management, SIEM, and managed services, ensuring continuous monitoring and security event analysis for diverse organizations, enhancing IT security and compliance.

Netsurion centralizes event management through SIEM and managed services. Organizations leverage it for vulnerability assessment and intrusion detection, integrating logs from Windows, Linux, and network devices. Its SOC provides 24/7 monitoring, ensuring compliance with PCI and audit standards. Real-time alerts and efficient log data aggregation enhance threat identification and response. Weekly reports and insights into user lockouts contribute to robust security management, beneficial for firms with constrained resources.

What are some key features of Netsurion?

SIEM Integration: Centralizes security event data for easier management.
Managed Services: Provides 24/7 SOC monitoring and support.
Real-TIme Alerts: Notifies of unusual security events promptly.
Threat Intelligence: Delivers actionable insights for proactive defense.
Seamless Platform Integration: Compatible with Office 365, firewalls, and other platforms.

How can companies benefit from using Netsurion?

Enhanced Security Management: Real-time monitoring and alerts streamline threat response.
PCI Compliance: Supports meeting audit and regulatory requirements efficiently.
Resource Optimization: Weekly reports and detailed insights aid decision-making for limited-resource organizations.
Improved Threat Detection: Consolidating logs and real-time intelligence helps in identifying threats swiftly.

Netsurion is implemented across industries like finance, healthcare, and retail, where security is crucial. These sectors require robust monitoring and compliance solutions, utilizing Netsurion's seamless integration with their existing infrastructure to manage security operations effectively, addressing both regulatory needs and threat management.

Sample Customers

Information Not Available

The Salvation Army, The FRESH Market, Pacific Western Bank, NASA, American Academy of Orthopaedic Surgeons (AAOS), and Talbot’s Stores

ClearSkies SaaS NG SIEM vs. Netsurion