We performed a comparison between Code42 Incydr and CrowdStrike Falcon based on real PeerSpot user reviews.
Find out in this report how the two Endpoint Detection and Response (EDR) solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Exceptions are easy to create and the interface is easy to follow with a nice appearance."
"he solution is an anti-malware product that integrates well with other vendor products such as firewalls, SIEM, etc. It captures threat intelligence and gives you better visibility. The product also has sandboxing features."
"It is a scalable solution...The initial setup of Fortinet FortiEDR was straightforward."
"The stability is very good."
"Fortinet FortiEDR made our clients feel secure and more at ease, knowing that they had an EDR solution that would close the gap in their security posture."
"Fortinet FortiEDR's firewalling, rule creation, monitoring, and inspection profiles are great."
"The product's initial setup phase is very easy."
"The main thing is that I feel safe. Because the processes that have been used to get a handle on the attackers are much better than other competitors"
"Security tools: Being able to monitor data going in and coming off our endpoints. Seeing what it is and where it's going is awesome."
"The solution is very stable. Very rarely do we have any issues with it. We don't have to deal with bugs or glitches. It doesn't crash or freeze. We find it to be reliable."
"Code42 Next-Gen DLP is scalable."
"t has a very user friendly status bar with common errors and has logs built in to the console so we can review the issues or status of CrashPlan."
"It had the ability to preseed by sending in a data drive and could restore by sending the user a data drive."
"Low system overhead, setting retention policies, ease of use"
"Risk factors can be adjusted for all intricate details."
"There are a couple of things. One of them is that they have what they call Incydr. Their detection and response solution to the insider threat area is called Incydr. That gives visibility to the clients that have widely dispersed employee bases due to work from home, or that had a dispersed workforce predating any of the work from home requirements. Even though they might not be inside the organization physically, they're inside the organization. It allows us to get some visibility into what people are doing, what the context is, and how to control what might be the potential for intellectual property theft or file exposure."
"CrowdStrike displays a threat score when it detects an infection. This is helpful because not all detections are the same. It will classify them as ransomware, malware, phishing, etc. This feature helps us prioritize and cross-check with other EDR tools."
"The most useful feature is that we do not need to install or keep signature files. Regular scanning that consumes a lot of computer resources is not needed."
"The managed services are distinguished, responsive, dynamic, flexible, and assertive when taking action."
"We have seen a reduction to the performance hit to our operating systems."
"The automatic alert feature is the most important feature of the solution."
"The CS falcon agent is a lightweight agent compared with other agents of EDR products."
"The CrowdStrike Falcon dashboard is good, and we haven't had any problems with it."
"I like the detection rates of mobile threats."
"The dashboard isn't easy to access and manage."
"ZTNA can improve latency."
"Making the portal mobile friendly would be helpful when I am out of office."
"The EDR console should have more extensive reporting. You shouldn't need to purchase FortiAnalyzer. It should be included in the EDR part. The security adviser cloud platform could be improved with more options for exclusive or intensive rules for devices."
"The SIEM could be improved."
"I think cloud security and SASE are areas of concern in the product where improvements are required. The tool's cloud version has to be improved in terms of the security it offers."
"Integration with Azure and SaaS provisioning tools could improve Fortinet FortiEDR."
"We've had a lot of false positives; things incorrectly flagged that require manual configuration to allow. Even worse, after we allow a legitimate program, it sometimes gets flagged again after an update. This has caused a lot of extra work for my team."
"The application, written in Java, required far more system resources on a Client than other solutions."
"I think one we can improve is the compression."
"More security would be nice, I would love to be able to remotely brick a stolen laptop and it's hard disk drive (HDD)."
"Reporting could use an overhaul. It is very limited."
"There doesn't seem to be any feature that is lacking."
"What I think could be improved is how I get support."
"Due to recent changes that effectively abandoned an entire segment of their user base, I no longer trust nor can recommend Code42 products."
"In a couple of instances, we had a little bit of trouble in getting it distributed throughout the organization. We ultimately managed to do it, but they talk about it being a pretty simple process, and it became a little laborious. It would just turn away. The agents were not being distributed. It was just churning and churning and churning. When we were looking for specific categories of data, it was getting bogged down, but that was not even so much Code42, although some of it was their issue."
"CrowdStrike Suites and the way that it bundles things can be a bit challenging. It should be easier to integrate with the other stuff that they sell or be included with what they sell. We have one piece, then they are talking about another piece on vulnerability management all of the sudden, and we don't own that piece. We can see it in the console, but nothing shows up. It simply appears within the tool as an option, but we can't use it without purchasing it."
"I've found that CrowdStrike's technical support could benefit from increased technical expertise."
"We have had to open a case with the technical support to get some issues and bugs resolved."
"We sometimes get false positives."
"Technical support could be better than what is currently offered."
"I would like to see a little bit more in the offline scanning ability. This just comes from my background in what I have done in other positions. They only scan on demand, so I always have this fear that we sometimes maybe email out a dormant virus and can be held liable for that. That is something where I would like to see a little bit more robustness to the tool."
"CrowdStrike Falcon could improve if it became an XDR. When we look only to an end-point, we lost the context of the environment. I know it's another line of design of the product. However, if CrowdStrike becomes an XDR, it could be very good."
"The technical support could improve because I am in India and the support I receive is from the UK or Australia. It is difficult to manage the time difference. The service could be faster. However, when we do have the support they are knowledgeable."
Code42 Incydr is ranked 42nd in Endpoint Detection and Response (EDR) with 78 reviews while CrowdStrike Falcon is ranked 3rd in Endpoint Detection and Response (EDR) with 107 reviews. Code42 Incydr is rated 9.0, while CrowdStrike Falcon is rated 8.8. The top reviewer of Code42 Incydr writes "Provides comprehensive visibility and protection, helps in identifying the gaps in security, and comes with excellent onboarding support". On the other hand, the top reviewer of CrowdStrike Falcon writes "Easy to set up with good behavior-based analysis but needs a single-click recovery option". Code42 Incydr is most compared with Threat Detection, Investigation & Response (TDIR) Platform, Microsoft Purview Data Loss Prevention, Morphisec, Forcepoint Data Loss Prevention and MetaDefender Kiosk, whereas CrowdStrike Falcon is most compared with Microsoft Defender XDR, Darktrace, Microsoft Defender for Endpoint, Trend Micro Deep Security and VMware Carbon Black Endpoint. See our Code42 Incydr vs. CrowdStrike Falcon report.
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