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Comarch Identity and Access Management vs SailPoint Identity Security Cloud comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
No sentiment score available
Sentiment score
6.6
SailPoint Identity Security Cloud provides efficient support with responsive service, though some experience delays and language challenges in specific regions.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
Sometimes, the support is slow, and they often suggest resorting to expert services.
 

Room For Improvement

Sentiment score
4.6
Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
No sentiment score available
Sentiment score
4.9
SailPoint struggles with high costs, technical issues, and lacks user-friendly features, requiring improvements in integration and automation.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
SailPoint lacks some features like privileged account management and access management features found in products like Okta.
IdentityIQ should be more widely available on the cloud, especially in regions like the Middle East where residency issues are present.
 

Scalability Issues

Sentiment score
8.1
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
No sentiment score available
Sentiment score
7.5
SailPoint Identity Security Cloud effectively scales for large businesses, though challenges exist with virtualized platforms and high processing demands.
The solution scales well as long as we provide the necessary resources.
The solution is scalable and can be upgraded to accommodate increased user counts.
 

Setup Cost

No sentiment score available
Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
No sentiment score available
Sentiment score
5.6
SailPoint's pricing is high but offers value with flexible identity management, though setup costs may deter small businesses.
They are lower than some of their competitors.
The costs are slightly higher than SailPoint IQ due to included charges for maintenance.
The pricing of SailPoint could be better.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
No sentiment score available
Sentiment score
7.9
SailPoint Identity Security Cloud is highly stable with minor bugs, receiving high stability ratings and praised for flexibility.
 

Valuable Features

Sentiment score
8.2
Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
No sentiment score available
Sentiment score
8.0
SailPoint Identity Cloud offers user-friendly, robust integration, exceptional scalability, and enhances governance with advanced automation and compliance features.
Technically, the product does everything one would expect from an identity and access management platform.
The automation of provisioning and deprovisioning, managing contractors, temporary users, and the overall automation factor is fantastic.
The most valuable features include its ability to integrate with AI and machine learning.
 

Categories and Ranking

Omada Identity
Sponsored
Ranking in Identity Management (IM)
4th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Customer Identity and Access Management (CIAM) (3rd)
Comarch Identity and Access...
Ranking in Identity Management (IM)
49th
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
SailPoint Identity Security...
Ranking in Identity Management (IM)
2nd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
67
Ranking in other categories
User Provisioning Software (1st), Identity and Access Management as a Service (IDaaS) (IAMaaS) (4th), SaaS Management Platforms (2nd), Cloud Infrastructure Entitlement Management (CIEM) (1st)
 

Mindshare comparison

As of November 2024, in the Identity Management (IM) category, the mindshare of Omada Identity is 4.1%, up from 4.0% compared to the previous year. The mindshare of Comarch Identity and Access Management is 0.3%, up from 0.1% compared to the previous year. The mindshare of SailPoint Identity Security Cloud is 21.9%, up from 21.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Identity Management (IM)
 

Featured Reviews

Espen Bago - PeerSpot reviewer
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.
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RameshBhattacharjee - PeerSpot reviewer
Great features with good certification module but the cost can be prohibitive for some
The only issue I have with the product is that there are modules that need to be bought separately, and that makes the product prohibitive for some of the customers that I've worked with, particularly in the middle-tier range. The solution itself is expensive and then when you add the cost of the modules it becomes too much. They could provide something similar to what Okta offers and I believe this would give the company a lot more traction in the mid-size range of companies. I'd like to see SailPoint support for custom-based connectors.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
No data available
Financial Services Firm
18%
Computer Software Company
14%
Manufacturing Company
11%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What do you like most about SailPoint IdentityIQ?
The first valuable feature of the solution is its interface. The second feature of the solution is the level of flexi...
What is your experience regarding pricing and costs for SailPoint IdentityIQ?
The product is expensive. People need to opt for a licensing plan for one year or three years.
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
Comarch IAM
IdentityIQ, IdentityNow, Cloud Infrastructure Entitlement Management, Intello
 

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
BP Global, Telefonica, Vodafone, Technicolor, Heathrow Airport
Adobe, AXA Technology Services, Cuna Mutual Group, Equifax, ING Direct, Orrstown Bank, Rockwell Automation, SallieMae, Spirit Aerosystems, TEL
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: October 2024.
816,562 professionals have used our research since 2012.