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Commvault Cloud vs Dell PowerProtect DD (Data Domain) comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 8, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Commvault Cloud lowers costs and boosts efficiency by simplifying backup management, enhancing compliance, and optimizing resources.
Sentiment score
7.9
Dell PowerProtect DD provides cost-effective, efficient backups and restores with data compression, deduplication, and expansion options, enhancing ROI.
 

Customer Service

Sentiment score
7.3
Commvault Cloud's customer service is praised for speed and expertise but faces criticism for documentation gaps and communication issues.
Sentiment score
7.6
Dell PowerProtect DD support is praised for promptness and expertise, with occasional regional service quality discrepancies noted.
I have dedicated support from Dell for Vietnam, and they are responsive.
They respond within 24 hours of case submission, which is crucial for maintaining the solution.
 

Scalability Issues

Sentiment score
7.5
Commvault Cloud offers scalable solutions for enterprise environments, efficiently managing data and applications with flexible, seamless integration.
Sentiment score
6.4
Dell PowerProtect DD provides seamless scalability to multi-petabyte levels, crucial for enterprise growth despite configuration and edition variations.
The scalability depends on the IT department's strategy.
By keeping the increasing data in mind, we decided to go for Data Domain.
 

Stability Issues

Sentiment score
7.7
Commvault Cloud is praised for its reliable stability and effective backup, with minimal downtime and swift bug resolution.
Sentiment score
8.5
Dell PowerProtect DD is highly stable and reliable, though software upgrades and smaller bandwidths can occasionally pose challenges.
Dell PowerProtect DD (Data Domain) is stable in terms of software performance.
 

Room For Improvement

Commvault Cloud requires interface, usability, automation, and security improvements, along with better integration, licensing, support, performance, and pricing.
Dell PowerProtect DD needs better pricing, integration, security, user interface, and deduplication features, with improved support and management.
The high availability feature is only present in the higher models of Dell PowerProtect DD (Data Domain).
If I were a manager for this infrastructure, I would look into load balancing for cost, maintenance after sale, and improving Dell PowerProtect DD.
 

Setup Cost

Commvault Cloud offers flexible licensing with comprehensive features, making it valuable despite higher costs, enabling predictable enterprise budgeting.
Dell PowerProtect DD is often considered expensive, but performance and potential discounts can justify the cost compared to competitors.
The pricing has become higher since July, and the license costs are more expensive compared to the past.
The price for PowerProtect DD is not suitable for my customers. It is very high.
Pricing is sometimes reasonable depending on the discounts provided by the company.
 

Valuable Features

Commvault Cloud offers efficient data management with robust security, seamless integration, and disaster recovery across hybrid environments.
Dell PowerProtect DD offers secure, reliable data backup with deduplication, compression, DD Boost, and seamless integration for efficient management.
The most valuable feature of Dell PowerProtect DD (Data Domain) is its deduplication capability.
The backup window is also reduced, and recovery is definitely faster.
 

Categories and Ranking

Commvault Cloud
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
108
Ranking in other categories
Backup and Recovery (3rd), eDiscovery (3rd), Cloud Backup (2nd), Disaster Recovery as a Service (3rd), File Archiving (2nd), Disaster Recovery (DR) Software (3rd), SaaS Backup (1st), Threat Deception Platforms (1st), Container Backup Software (1st)
Dell PowerProtect DD (Data ...
Average Rating
8.6
Reviews Sentiment
7.0
Number of Reviews
74
Ranking in other categories
Deduplication Software (1st), Disk Based Backup Systems (1st)
 

Mindshare comparison

While both are Backup and Replication solutions, they serve different purposes. Commvault Cloud is designed for Backup and Recovery and holds a mindshare of 6.7%, up 5.7% compared to last year.
Dell PowerProtect DD (Data Domain), on the other hand, focuses on Deduplication Software, holds 29.3% mindshare, up 29.5% since last year.
Backup and Recovery
Deduplication Software
 

Featured Reviews

Cassandra Cinar - PeerSpot reviewer
Provides excellent visibility and helps reduce costs and time
We use intuitive administrative tools that readily reveal the volume of backed-up data. Our Commvault CommCell servers alert us to failed backups and provide detailed information. This transparency allows our managed service provider to easily grasp our pre-established thresholds and readily scale up with new technologies. We're highly satisfied with Commvault's automated data security and management policies. They meet our stringent requirements for secure and private data storage, including anti-ransomware protection and encryption. Notably, they also ensure compliance with GDPR for backups stored in Europe and other regions, fulfilling our regulatory obligations. Threat Scan's ability to scan backup data for threats is invaluable because it proactively identifies and neutralizes certain viruses and threats that may originate from our G Suite or be reported by our security incident response team, preventing potential outages. Commvault provides excellent visibility across our entire organization's data. They perform regular health checks, informing us of areas of strength and offering recommendations for improvement. These recommendations may include upgrading to newer product versions or addressing issues identified during the checks. It is important for our organization that Commvault provides a unified platform for recovery across cloud, on-premises, and software-as-a-service workloads. This is particularly important because many of our existing cloud environments rely on basic backups that are insufficient for our needs. Commvault empowers us to address this issue. We have implemented it not only in our own operating company but also across the corporate structure, rolling it out to virtually all AWS users. This is because the standard backup methods, such as snapshot backups, fail to meet our stringent requirements for recovery, service level agreements, and crucial functionalities like threat detection and other security features. Commvault ensures a robust and comprehensive backup infrastructure that satisfies all our essential needs. It has improved our organization by ensuring we meet our infrastructure requirements, adhere to our vulnerability methodology, and achieve service level agreements for both backup and storage requirements. The quarterly risk analysis allows us to effectively manage the lifecycle of both data and backups. It also sheds light on the types of data and backups we have, providing valuable insights. Commvault's risk analysis is one of the tools we use to meet our compliance requirements and implement the necessary controls for immediate security policy action. To ensure comprehensive data protection and comply with international regulations like GDPR, we rely on Commvault alongside our established financial systems and SOC-compliant practices. Commvault has helped us reduce our organization's data management costs by 75 percent, particularly for long-term backups. We ditched tapes and virtual tapes thanks to Commvault, replacing them with a fully disk-based backup system and cloud backups in AWS and Azure. By implementing Commvault, we've significantly reduced our backup times. This is achieved through a combination of incremental backups and data aging. Aged data is then moved to cheaper disk or cloud storage, ensuring cost-effective long-term retention while still meeting our recovery SLAs. While the overall time savings may be around 10-15 percent, the main benefit is not keeping everything on expensive primary storage and efficiently aging it out. Consequently, retrieving data from the Azure bucket typically takes five days or more, reflecting our agreed-upon SLA. It has reduced our recovery point objective, allowing us to store more backups. However, new regulatory and compliance requirements mandate that some backups cannot be deleted and must be retained indefinitely. To address this while still improving efficiency, we've implemented solutions for long-term data storage and improved data management practices. Commvault has helped our organization not only decrease our threat detection time but also improve threat prevention to such an extent that we often avoid facing the full impact of a threat altogether. By preventing these incidents, we're often unsure of the precise amount of time saved, but the benefit is clear: we don't need to activate disaster recovery mechanisms. It has not only helped us reduce our recovery time objective, but it has also ensured that our backups and long-term storage are secure, thanks to its comprehensive capabilities. In terms of total cost of ownership, Commvault has enabled us to significantly reduce both hardware and media costs for storage and backup. After factoring in encryption and compression, the total savings amount to close to 80 percent. It has been able to reduce downtime, but having a quick recovery plan and policy and SLAs that are published are met regularly.
GopalSetia - PeerSpot reviewer
Provides backups, including long-term retention with increased uptime and compatibility
I was looking for a virtual edition, and that is now available. Many customers struggle to find a solution for ransomware protection, but we can set up an enterprise recovery vault for that purpose. These features are now part of Dell's overall offering. The solution has matured, and while I don't criticize technology, most of our technical and business requirements are met with the Data Domain storage solution. We can meet customer requirements easily with Data Domain. Some feedback has been received from our operations team. There’s always room for improvement. For instance, there may be suggestions regarding enhancements to the reporting dashboard
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
10%
Government
9%
Computer Software Company
15%
Financial Services Firm
11%
Government
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Commvault?
The tool is affordable. I rate the pricing a six out of ten. Implementation requires additional costs because we need Commvault Professional Services.
What needs improvement with Commvault?
Data center backup must be improved. We also want the product to provide us with a cloud-based backup. If we use Microsoft Exchange Online for email services, we want to know how to get a backup in...
What do you like most about Commvault Complete Data Protection?
IntelliSnap and file system backups are valuable features.
What is your primary use case for Dell EMC PowerProtect DD (Data Domain)?
I use Dell PowerProtect DD (Data Domain) for archiving and storage for the server. It is also used for daily backup purposes.
What do you like most about Dell PowerProtect DD (Data Domain)?
The product, a disk backup solution, improves our data application tasks. We used tape libraries with Dev drives in legacy architectures, resulting in slow backups compared to modern drives like NV...
What is your experience regarding pricing and costs for Dell PowerProtect DD (Data Domain)?
Pricing is sometimes reasonable depending on the discounts provided by the company.
 

Also Known As

Commvault Complete Data Protection, Commvault, Commvault Backup & Recovery, Commvault HyperScale X, Metallic, ThreatWise
DataDomain, Dell EMC Data Domain, PowerProtect Data Domain
 

Learn More

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Overview

 

Sample Customers

Aberdeenshire Council, Acxiom, BAM Group Ireland, Catholic Education Diocese of Parramatta, CI Investments, Clifford Chance, American Municipal Power, American Pacific Mortgage, AstraZeneca, Dongbu Steel, Denver Health, Dow Jones, Emirates Steel, Penn State Health, Prime Healthcare, Sonic Healthcare, Sony Network Communications, TiVO, UCONN Health, The Weitz Company
The US Army, City of Houston, Lloyds TSB, TiVo, Teck, Ingram Entertainment, The New York Mets
Find out what your peers are saying about Veeam Software, Zerto, Commvault and others in Backup and Recovery. Updated: November 2024.
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