Conga Composer vs SS&C Blue Prism comparison

Conga and SS&C Technologies are both solutions in the Document Management Software category. Conga is ranked #6 with an average rating of 8.1, while SS&C Technologies is ranked #15 with an average rating of 7.7. Conga holds a 1.4% mindshare in DMS, compared to SS&C Technologies’s 0.5% mindshare. Additionally, 100% of Conga users are willing to recommend the solution, compared to 66% of SS&C Technologies users who would recommend it.

Conga Composer

Read 14 Conga Composer reviews

104 Views
55 Comparison Views

100% willing to recommend

SS&C Blue Prism

Read 3 SS&C Blue Prism reviews

25 Views
17 Comparison Views

66% willing to recommend

Conga Composer

SS&C Blue Prism

Comparison Buyer's Guide

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Executive SummaryUpdated on Jan 12, 2025

Conga Composer and SS&C Blue Prism are products competing in business process automation. SS&C Blue Prism holds an edge due to its comprehensive features and ability to handle complex automation tasks.

Features: Conga Composer offers extensive document automation, seamless Salesforce integration, and user-friendly templates. SS&C Blue Prism's standout features include scalable automation, advanced analytics, and robust security protocols.

Ease of Deployment and Customer Service: Conga Composer is known for easy deployment within Salesforce and reliable customer service. SS&C Blue Prism provides intricate deployment due to its wide capabilities, supported by extensive documentation and strong support teams.

Pricing and ROI: Conga Composer is favored for its competitive setup cost and strong ROI through efficient document management. SS&C Blue Prism requires a higher initial investment, reflecting its broad capabilities, providing significant long-term ROI by enhancing enterprise-wide automation.

To learn more, read our detailed Conga Composer vs. SS&C Blue Prism Report (Updated: March 2025).

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Conga Composer

Ranking in Document Management Software

6th

Ranking in Document Automation Software

1st

Average Rating

8.2

Number of Reviews

Ranking in other categories

No ranking in other categories

SS&C Blue Prism

Ranking in Document Management Software

15th

Ranking in Document Automation Software

11th

Average Rating

7.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Process Design (21st), Business Process Management (BPM) (34th), Process Automation (26th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Low-Code Development Platforms (25th), Intelligent Document Processing (IDP) (16th), Loan Management Software (2nd)

Mindshare comparison

As of April 2025, in the Document Management Software category, the mindshare of Conga Composer is 1.4%, down from 2.7% compared to the previous year. The mindshare of SS&C Blue Prism is 0.5%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Document Management Software

Featured Reviews

Yashashvini YAGATI MATH

Salesforce Consultant at Cognizant

Useful for creating templates on Salesforce object records

What I like about Conga Composer is that it's much easier than Salesforce's native templating. It's simple to add merge fields, write queries to pull data and access up to four levels of related objects. This makes it very comfortable to get all the needed data into templates. We can use Word templates with Word boxes and customize everything. Its conditions are very easy to write and hide content based on requirements. When used with DocuSign, Conga Composer can calculate currency fields that DocuSign can't. We can default to PDF and hide content to reduce errors. We can generate invoices by clicking a button and hiding tables, which we can't do in DocuSign. We can download and attach documents to notes and attachments or any field we require. The solution with Salesforce allows us to generate templates with a single click after some configuration steps.

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Gavin Beckett

Intelligent Automation Solution Architect at Digiblu

Design studio enables effective automation while licensing needs improvement

I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Once you understand how to build the templates, it's a pretty straightforward process. It allows you to create both Word and Excel documents."

"The most valuable feature is the automatic generation of invoices and the ability to merge fields from Salesforce into the document, creating a clean and professional invoice."

"Conga Composer offers extensive customization and flexibility, that allows us to create documents that perfectly align with our branding and specific business requirements."

"I like that Conga Composer allows for the generation of PDFs according to specific requirements by creating templates and pulling all the information added into those fields."

"It's quite simple."

"I like Conga Composer because it's simple and flexible. I can manage complex formatting and queries easily and integrate it with other tools like DocuSign for the signing process. I’ve used it in Salesforce by installing the Conga Composer package, creating Conga solutions, queries, templates, and using different parameters. Integration with DocuSign allows me to send documents for signatures with just one click, which has greatly improved workflows. By automating processes, such as generating quotes, it has reduced human errors significantly. I also find the ability to generate documents in various formats like PowerPoint, Excel, and Word very useful. However, I haven't worked with its AI capabilities yet."

"I find the Conga email template creation and the document template creation features very useful."

"Conga Composer is easy to use, especially for C-level executives, as it simplifies the contract signing process."

More Conga Composer pros

"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."

"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."

"The key feature of SS&C that I find valuable is the general workflow visibility."

Cons

"If there could be a preview option available directly in the application for testing templates instead of having to download and test them manually, it would save time."

"Conga is getting more and more expensive."

"The only improvement I'd like to see is the ability to hide a single column within a grouped table, which I couldn't figure out how to do."

"For newcomers to the platform, the removal of certain suggestions in recent releases can be a pain area."

"When setting conditions, it doesn't work as expected, requiring us to rework the code."

"I had only one minor issue, which was resolved quickly due to their prompt assistance."

"The documentation could be improved."

"The biggest area where Conga needs improvement is its documentation. The documentation is good but not up to par with other platforms like Salesforce, which has extensive documentation and a helpful community."

More Conga Composer cons

"There is a need for improved integration with external systems in SS&C."

"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."

"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."

Pricing and Cost Advice

"It's not cheap, but it's not overly expensive either."

"I think the tool costs around six dollars per user."

"Regarding pricing, I believe it’s around fifty dollars, but I’m not entirely sure. Overall, I find the pricing reasonable and am quite satisfied with the product. The value we get from it justifies the cost, as it requires minimal maintenance and is straightforward to use. The functionality it provides aligns well with the investment."

Information not available

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Top Industries

By visitors reading reviews

Computer Software Company

22%

Real Estate/Law Firm

10%

Manufacturing Company

10%

Healthcare Company

10%

Financial Services Firm

24%

Computer Software Company

16%

Insurance Company

12%

Construction Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What is your experience regarding pricing and costs for Conga Composer?

Conga Composer is reasonably priced. There is a free initial package that lasts for thirty days, which allows potential users to evaluate its fit for their needs without immediate financial commitm...

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What needs improvement with Conga Composer?

I did not try multiple features; I just generated PDFs by merging fields and creating templates. If any improvement is needed, I would raise a case with Conga Composer for those features.

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What is your primary use case for Conga Composer?

We are using Conga Composer in our Salesforce environment to dynamically generate documents. For example, if we have a customer and need to finalize a business deal, we capture deal data. Suppose y...

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What is your experience regarding pricing and costs for SS&C Blue Prism?

The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...

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What needs improvement with SS&C Blue Prism?

There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...

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What is your primary use case for SS&C Blue Prism?

My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...

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Comparisons

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Compared 52% of the time

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Compared 28% of the time

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Compared 20% of the time

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Compared 34% of the time

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Compared 25% of the time

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Compared 21% of the time

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Compared 20% of the time

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Product Reports

Buyer's Guide

Conga Composer

March 2025

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Buyer's Guide

Business Process Design

March 2025

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Also Known As

Conga

SS&C AWD

Overview

Conga Composer® optimizes your Salesforce investment by removing the roadblocks associated with document creation. Create and deliver robust, sophisticated documents with ease, including presentations, sales documentation and reports by merging data from any standard or custom object into richly-formatted templates

Conga Workflow® Trigger the execution of individual Composer solutions via Salesforce workflow rules without user interaction.

Conga Mail Merge® Simplify mass mailings by generating hundreds of printable letters, labels and envelopes at once

Enhance your Conga Composer solution with these increased capabilities:

Conga Conductor® Launch on-demand or scheduled Conga Composer solutions in batches, saving time, effort and money when you need to run the same Composer solution for many records at once or on a recurring interval.

Conga

SS&C Blue Prism provides scalable, intelligent automation for dynamic business environments. Its technology enhances process efficiency and delivers significant operational benefits. Users leverage its capabilities in task automation and broader digital transformation strategies.

SS&C Blue Prism incorporates advanced robotic process automation aimed at optimizing workflows and enabling end-to-end automation. It allows businesses to automate repetitive tasks, integrate systems, and improve process accuracy. With a focus on enterprise-grade security and compliance, it helps organizations achieve digital transformation milestones while maintaining robust control frameworks.

What are the critical features of SS&C Blue Prism?

Robust Automation: Enables complex process automation with scalability.
Integration Capabilities: Easily connects with many systems and applications.
Security and Compliance: Ensures data protection and regulatory adherence.

What benefits or ROI should users seek in reviews?

Operational Efficiency: Significant time savings and resource optimization.
Cost Reduction: Decreased operational costs through task automation.
Accuracy: Enhanced precision in process execution and data handling.

SS&C Blue Prism finds implementation across industries like finance, healthcare, and retail, where automation is harnessed to optimize high-volume transactional tasks. In finance, it automates reconciliation processes, while in healthcare, it aids in patient data management, showcasing its versatility.

SS&C Technologies

Sample Customers

Arkus, CollegeTracks, Colorado Creative Industries, Davies Office, Delta Air, Depersico, Diagnostic Innovations, Digital Dolphin, Finnzymes

AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union

Buyer's Guide

Conga Composer vs. SS&C Blue Prism

March 2025

Free Report: Conga Composer vs. SS&C Blue Prism

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