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IBM BPM vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 27, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
7th
Ranking in Process Automation
6th
Average Rating
7.8
Reviews Sentiment
6.6
Number of Reviews
112
Ranking in other categories
Application Infrastructure (6th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
32nd
Ranking in Process Automation
29th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Business Process Design (20th), Medical Insurance Claims Software (3rd), Insurance Claims Processing (3rd), Document Management Software (13th), Low-Code Development Platforms (22nd), Intelligent Document Processing (IDP) (16th), Loan Management Software (3rd), Document Automation Software (10th)
 

Mindshare comparison

As of September 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 6.0%, down from 7.7% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM) Market Share Distribution
ProductMarket Share (%)
IBM BPM6.0%
SS&C Blue Prism0.6%
Other93.4%
Business Process Management (BPM)
 

Featured Reviews

Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.
Gavin Beckett - PeerSpot reviewer
Design studio enables effective automation while licensing needs improvement
I noticed that it lacks the ability to automatically record the process steps like some of its competitors. Having this capability could accelerate the process. The delivery methodology felt somewhat waterfall in style and not sufficiently agile. Additionally, the licensing model was somewhat prohibitive. It was not developed in a consumption-based manner, however, rather in a fixed-price licensing model that did not account for volumes.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Agility is the key. It gives our customers a faster way to be able to implement processes, get ownership of task, visibility into a process. The ability to modify that process, optimize that process over time, is probably the biggest benefit that they get from the software."
"There are a lot of things that you get out-of-the-box: Timers and so on, which took a lot of effort and code before."
"The solution is stable."
"IBM BPM and Automation Anywhere working together automate manual tasks with a reduction in FTEs, creating about a 30% reduction in FTEs by automating processes."
"We are implementing the tool to triple our monthly transaction volume."
"The solution is stable."
"The most valuable feature is the ability to customize your rules and put them inside the tool."
"One of the reasons for adopting this solution ten years ago was its ease of use. It had a lot of off-the-shelf functionality, and it did not need to be developed specifically for the project that we were implementing. That was the main reason for adopting it in the beginning."
"The key feature of SS&C that I find valuable is the general workflow visibility."
"I find the design studio, where I can build the automation, and the control room feature, which allows me to run and monitor the automation, to be the most useful."
"Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer."
 

Cons

"Also, we would like to see integration with artificial intelligence, machine learning-type of technical capabilities. Right now, there are a lot Watson libraries out there. Building those integrations more, out-of-the-box, from IBM would be a good direction."
"IBM BPM's UI is an area with shortcomings where improvements are required."
"The initial setup was complex."
"The interface is limited and should improve in the future."
"It needs more customization. We like to customize the screens to show more things related to our company."
"We would appreciate more user-friendly definitions of processes with a more user-friendly interface for documenting processes."
"We would like better performance and more ​visibility on each step of the tool.​"
"One downside is that changing intermediate steps after you've finalized your flow can be challenging. Also, the integration with identity management could be easier. It would be helpful to have role-based access functions, allowing for specific custom models associated with certain streamlines in the IBM dashboard. Also, a simpler way to integrate some notation with other middleware platforms would be beneficial."
"I noticed that it lacks the ability to automatically record the process steps like some of its competitors."
"There is a need for improved integration with external systems in SS&C."
"Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators."
 

Pricing and Cost Advice

"It has a low cost to implement. You'll get your money back in the same year that you complete the project."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"Starting out with Express can also help reduce the cost for adopting the product."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The solution is expensive since it is an enterprise application."
"On a scale of one to ten, where one is cheap, and ten is expensive, I rate the pricing a ten."
"The solution is highly-priced."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
10%
Manufacturing Company
7%
Insurance Company
6%
Financial Services Firm
25%
Computer Software Company
13%
Insurance Company
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business30
Midsize Enterprise19
Large Enterprise71
No data available
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
What is your experience regarding pricing and costs for SS&C Blue Prism?
The pricing was not particularly competitive. It wasn't flexible for different geographies. For instance, in Africa, they didn't have a different pricing model to account for affordability. The pri...
What needs improvement with SS&C Blue Prism?
There is a need for improved integration with external systems in SS&C. Currently, integration is limited to web services and K scripts for connecting to third-party systems, which I believe ca...
What is your primary use case for SS&C Blue Prism?
My primary use case for SS&C is managing migration projects. We are currently working on migrating from ViewStation's 3.5 version using K scripts to the new version in SS&C and rebuilding t...
 

Comparisons

 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
SS&C AWD
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about IBM BPM vs. SS&C Blue Prism and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.