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Appian vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Appian's technical support is responsive and helpful, though some users desire quicker response times and better prioritization.
No sentiment score available
 

Room For Improvement

Sentiment score
4.7
Appian requires improved tutorials, flexible UI design, better Microsoft integration, enhanced automation, and seamless mobile UX for new users.
No sentiment score available
 

Scalability Issues

Sentiment score
7.0
Appian is scalable and flexible, supporting integration, distributed environments, and cloud deployment, but faces challenges with large data volumes.
No sentiment score available
 

Setup Cost

Sentiment score
5.0
Appian's pricing ranges from $90 to $2000+ monthly, often cheaper than Pega, but complex and expensive for on-premises setups.
No sentiment score available
 

Stability Issues

Sentiment score
8.5
Appian is highly stable with 99.99% uptime, minimal issues, and strong user satisfaction regarding performance and ease of use.
No sentiment score available
 

Valuable Features

Sentiment score
8.1
Appian excels in rapid, low-code development, seamless integration, extensive automation, superior interface, and excellent technical support, enhancing productivity and scalability.
No sentiment score available
 

Categories and Ranking

Appian
Ranking in Business Process Management (BPM)
6th
Ranking in Process Automation
4th
Ranking in Low-Code Development Platforms
4th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
59
Ranking in other categories
Rapid Application Development Software (5th), Process Mining (6th)
SS&C Blue Prism
Ranking in Business Process Management (BPM)
21st
Ranking in Process Automation
23rd
Ranking in Low-Code Development Platforms
23rd
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Business Process Design (21st), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Document Management Software (14th), Intelligent Document Processing (IDP) (12th), Loan Management Software (2nd), Document Automation Software (11th)
 

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Appian is 6.5%, up from 6.0% compared to the previous year. The mindshare of SS&C Blue Prism is 0.4%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Devashish Mishra - PeerSpot reviewer
Low resource consumption, easy setup, and stable
To determine whether a platform, such as Appian, is suitable for your domain industry, you must first assess whether it offers any out-of-the-box features relevant to your needs. If it does, utilizing that platform would be the best option since it already has the required functionalities. If the available features do not align with your requirements, consider choosing a platform that can easily build such services. Attempting to modify pre-existing features on a platform is a challenging task, and any upgrades to the platform could pose further issues for users. The solution has high performance but the main issue is the lack of customization after deploying it. I rate Appian an eight out of ten.
Venkat Sivaprakash - PeerSpot reviewer
Advanced language processing, useful for global business operations, and a quick setup
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English. Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.
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Top Industries

By visitors reading reviews
Educational Organization
28%
Financial Services Firm
17%
Computer Software Company
11%
Government
6%
Financial Services Firm
25%
Computer Software Company
15%
Insurance Company
14%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which do you prefer - Appian or Camunda Platform?
Appian is fast when building simple to medium solutions. This solution offers simple drag-and-drop functionality with easy plug-and-play options. The initial setup was seamless and very easy to imp...
Is Appian a suitable solution for beginners who have no additional preparation?
Appian is actually pretty big on educating its users, including with courses that reward you with certifications. There is a whole section on their company’s website where you can check out the edu...
Is it easy to set up Appian or did you have to resort to professional help?
We had some issues when we were setting up Appian. It was quite surprising, since this is a low-code tool which, in its essence, means it is meant for business users and inexperienced beginners. So...
What is your experience regarding pricing and costs for SS&C Blue Prism?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What needs improvement with SS&C Blue Prism?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure ...
What is your primary use case for SS&C Blue Prism?
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managi...
 

Comparisons

 

Also Known As

Appian BPM, Appian AnyWhere, Appian Enterprise BPMS
SS&C AWD
 

Overview

 

Sample Customers

Hansard Global plc, Punch Taverns, Pirelli, Crawford & Company, EDP Renewables, Queensland Government Department of State Development, Infrastructure and Planning (, Bank of Tennessee
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM). Updated: October 2024.
816,406 professionals have used our research since 2012.