ConnectWise Automate vs Zabbix comparison

"The reporting on the product is great."

"A good automated scripts feature."

"Remote access and detailed monitoring help us support our equipment."

"Because of the system's capabilities, my team is able to significantly reduce the work that they were previously doing, more than 40%, in my opinion."

"Scripting and patch management are really important for us. Patch Manager is something that we use a lot, and we would love to have it continually improved. It is one of the most useful features for us for controlling patches and other things for different clients."

"I was very happy with how they handled me as a client and am quite satisfied with the level of support we get."

"The initial setup is easy and the deployment is quick."

"It allows us to manage all client requests, jobs and invoicing."

"Through this approach, and given the level of details, we get friendly dashboards in the output, and at the same time a simple problem of localization tool."

"The solution is open-source, easy to manage, and user-friendly making it easy for anyone to use."

"The overall functionality of Zabbix is very good. The monitoring of bank applications that Zabbix provides is great. The information is displayed on a dashboard that is easily viewed."

"Paessler has completely redesigned its Web interface to make it simpler to use."

"The basic setup is very easy."

"The most valuable feature is service assurance."

"The most valuable feature is the alert and alarm monitoring."

"The performance and bandwidth are valuable features."

"I have a problem with the reports available on the solution. I don't understand how to work with the reporting functionality."

"Patching and reporting need improvements, especially reporting. The reporting engine is quite outdated, so you end up having to use your own dashboard."

"I have found the solution to be not very scalable."

"The fixed client for Automate is slow. The web client is not very intuitive."

"Technical support was helpful."

"I would say that it really needs to improve on it. They need better visibility and reporting and alerts and different things."

"The wait time for a support ticket to be addressed needs to be reduced. They take a couple of days to get back."

"Reliability: Open a computer window new screen and it's slow."

"There's a small module of APM, however, it is not an enhanced version. People usually ask for a full-fledged APM solution."

"I had problems using Zabbix when working with SUSE Enterprise; many companies use SUSE."

"The NetFlow integration really could be improved upon."

"When it comes to troubleshooting or technical support, there is usually some time lag."

"I really do not like this solution, almost all of its features are awful."

"The product delivers false positives during reporting because of flapping. Other reasonably priced alternatives may have better performance."

"It would be helpful if they translated the documentation to Cyrillic languages."

"The APM monitoring has room for improvement, although I hear that the new 5.2 version has some improvements in that area, and I'd like to give that a go. I would like to see a few more templates out there for different styles of monitoring. I use the Grafana interface for reporting. I would also like it to have an out-of-the-box ability to email reports. You can create reports, but to be able to email those reports would be really helpful. I've got users who are not interested in logging in and generating a report. They want it all pre-canned and sent to an email address. It would also be really handy if we could pin certain reports up onto platforms such as Teams or SharePoint. A GUI for the proxy server would be cool to have for debugging purposes and for the support teams to have a look at, but I don't know whether that's really feasible to do. I get enough from the log files themselves."

"Pricing and licensing are reasonable."

"From what I've overheard, it is pretty comparable to other solutions in terms of price."

"I believe Automate is available for around $2."

"I pay $85 a month per user for a ConnectWise package that contains multiple solutions."

"This is an open-source solution that can be used free of charge."

"The tool's licensing is good."

"My manager is very happy because it doesn't cost anything."

"We were searching for an open source solution and Zabbix fit the bill because it is free and open source under the GPL license."

"It is a true open-source solution, so there are no licensing costs."

"There is a license required for this solution and we pay annually for our license."

"We pay the subscription for support by year."

"Zabbix is open-source so if one wishes to implement it in-house, they must have qualified professionals to set up and optimize databases, Linux/Unix OS, PHP, Apache, and depending on what is monitored, a full-stack network and systems administrator may be needed."