ConnectWise Automate and Datto Remote Monitoring and Management compete in the IT management space, each designed to enhance efficiency and support. ConnectWise Automate stands out with robust automation tools, while Datto excels in comprehensive monitoring features and responsive customer service, justifying its cost.
Features: ConnectWise Automate offers extensive automation tools, powerful scripting capabilities, and advanced remote management features. Datto emphasizes strong monitoring systems, efficient alerting capabilities, and a unified platform for seamless endpoint management.
Room for Improvement: ConnectWise Automate could improve its initial setup and user training process, reduce the complexity of system integration, and enhance its interface design. Datto users note the need for better script management, additional integrated features to complement current systems, and a more customizable dashboard for individual user needs.
Ease of Deployment and Customer Service: Datto Remote Monitoring and Management garners praise for quick deployment and intuitive setup, backed by highly rated customer service supporting implementation. ConnectWise Automate may require longer setup periods and additional training to leverage its advanced capabilities effectively.
Pricing and ROI: ConnectWise Automate is generally seen as cost-effective at setup, appealing to budget-conscious buyers due to its automation efficiency promising long-term savings. Datto might require higher upfront investment, but it offers a strong ROI through its comprehensive security and management features, positioning itself as a feature-rich solution.
ConnectWise Automate is an IT management tool that helps deliver IT services at the speed of business. Our remote monitoring and management (RMM) platform provides powerful automation to discover & manage devices, monitor for problems, and automate action. Deliver streamlined reactive and proactive managed services, stop putting out fires, and start focusing on what matters most. See why over 5,500 partners worldwide chose ConnectWise Automate by visiting ConnectWise.com or calling 877-522-8323.
Autotask Endpoint Management is everything you need from an RMM solution, and it is all managed On Autotask’s customizable dashboards.
We monitor all Remote Monitoring and Management (RMM) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.