ConnectWise SIEM vs VMware Carbon Black Cloud comparison

ConnectWise and VMware are both solutions in the Endpoint Detection and Response (EDR) category. ConnectWise is ranked #32 with an average rating of 10.0, while VMware is ranked #46 with an average rating of 8.0. ConnectWise holds a 0.2% mindshare in EDR, compared to VMware’s 0.2% mindshare. Additionally, 100% of ConnectWise users are willing to recommend the solution, compared to 93% of VMware users who would recommend it.

ConnectWise SIEM

Read 2 ConnectWise SIEM reviews

275 Views
215 Comparison Views

100% willing to recommend

VMware Carbon Black Cloud

Read 18 VMware Carbon Black Cloud reviews

375 Views
290 Comparison Views

93% willing to recommend

ConnectWise SIEM

VMware Carbon Black Cloud

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 9, 2024

VMware Carbon Black Cloud and ConnectWise SIEM are two competitors in the cybersecurity sector. ConnectWise SIEM seems to have the upper hand in features and deployment ease, while VMware Carbon Black Cloud is favored in pricing and support.

Features: VMware Carbon Black Cloud is recognized for advanced threat detection, comprehensive endpoint security, and detailed visibility. ConnectWise SIEM stands out with integrated security information, event management, robust analytics, and incident response features.

Room for Improvement: User reviews indicate VMware Carbon Black Cloud needs better reporting features, fewer false positives, and more seamless integration with cloud services. ConnectWise SIEM users point to the need for more intuitive configurations, enhanced integrations with other tools, and a smoother user interface.

Ease of Deployment and Customer Service: VMware Carbon Black Cloud is highlighted for straightforward deployment and reliable support. ConnectWise SIEM enjoys praise for a smooth deployment process, though feedback on support responsiveness is mixed.

Pricing and ROI: VMware Carbon Black Cloud users value competitive setup costs and strong ROI benefits. ConnectWise SIEM's higher pricing is justified by its features for many, though some users find the ROI less convincing.

To learn more, read our detailed ConnectWise SIEM vs. VMware Carbon Black Cloud Report (Updated: April 2025).

Buyer's Guide

ConnectWise SIEM vs. VMware Carbon Black Cloud

April 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ConnectWise SIEM

Ranking in Endpoint Detection and Response (EDR)

32nd

Average Rating

10.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Security Information and Event Management (SIEM) (29th), Secure Access Service Edge (SASE) (20th), Managed Detection and Response (MDR) (21st)

VMware Carbon Black Cloud

Ranking in Endpoint Detection and Response (EDR)

46th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Security Incident Response (6th)

Mindshare comparison

As of April 2025, in the Endpoint Detection and Response (EDR) category, the mindshare of ConnectWise SIEM is 0.2%, up from 0.1% compared to the previous year. The mindshare of VMware Carbon Black Cloud is 0.2%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Endpoint Detection and Response (EDR)

Featured Reviews

Giulio Valeri

Owner at SOFTWARE SOLUTIONS SRL

Efficiently monitoring and detecting suspicious activities

One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments. For instance, once we were connecting different parts in China, and we had to reserve resources for the blue source of the login of task no v. ConnectWise Fortify successfully mitigated the issue and monitored any suspicious activity in the Microsoft environment. Despite the inconvenience, the Microsoft environment is still active and susceptible to cyber threats. We do a lot of research and utilize ConnectWise Fortify to restart and restore the system. It's essential to have a solution like ConnectWise Fortify to protect against cyber threats.

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Tom Kar

Senior Security Specialist at Sopra

Shows promise for endpoint detection and response, with room for improvement in complexity and pricing

VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network. When a machine is quarantined, it cannot communicate with any other machines on the network except for the Carbon Black Cloud server. This allows you to investigate the machine without the risk of malware escaping to the network. Carbon Black Cloud's server can communicate with the quarantined machine through DNS and VSCP. This allows you to collect data from the machine, such as system logs, process activity, and registry changes. This data can be used to investigate the infection and determine the next steps. CrowdStrike and Cybereason are also popular EDR solutions. They offer similar features to VMware Carbon Black Cloud but may have different strengths and weaknesses. It is important to evaluate all of your options before choosing an EDR solution. Additionally, it is complex to use, and the pricing should be improved.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One valuable feature of ConnectWise Fortify is the ability to add other teams and receive notifications when customers make changes or remove multi-factor authentication in Microsoft or SAP environments."

"We have found the solution has great functionality and it is easy to use."

"Carbon Black insures the probability that any ransomware will be stopped before spreading."

"The most valuable features are its lightweight design, ensuring minimal impact on end-users, and its real-time protection."

"We are able to remotely isolate exploited endpoints in seconds and perform a live deep dive of any endpoint into its running processes (as necessary) without the need for extra scripts."

"Integration and scalability are the most valuable."

"It is nice when you're in a situation where you think someone's device is compromised and that there's some malware getting into your fleet."

"VMware Carbon Black Cloud is a user-friendly solution that can isolate machines from the rest of the network."

"The market information they gather from the community is really good. Their configuration capabilities are good."

"The detection response and quarantining are very good features."

More VMware Carbon Black Cloud pros

Cons

"ConnectWise Fortify could work on covering more areas, like phishing messages, which have become more complicated to detect."

"The manage portion of the solution is complicated and should be simplified by having different versions to meet the needs of different size companies."

"There have been some performance issues when deploying on Windows Server, but I believe Carbon Black is working on that."

"Setup is incredibly complex and poorly documented. Every time an upgrade was needed we would need to engage Professional Services for troubleshooting help. Certificates and web services proved to be the most significant sticking points. Since the product runs on a Linux platform, perhaps having staff with more Linux experience could have alleviated some difficulty."

"The solution's support could be improved."

"We are subscribed to FS-ISAC threat indicator, but have been unsuccessful in adding it to our alliance feeds."

"The biggest issue I encountered was one where old logs were not being overwritten as expected so the system drive kept filling up from time to time. However, support was usually quite responsive and happy to jump on a remote session to take a look at it for us. That log bug has probably been resolved with an update by now."

"The cloud console has a lot of bugs and issues in the analysis part."

"One area for improvement is the maturity of its vulnerability features."

"They have different products, but if we wanted to take their protection and their EPR, then we would need to have two agents"

More VMware Carbon Black Cloud cons

Pricing and Cost Advice

"The solution is expensive."

"You need to pay for the licensing of the product. The pricing is costly."

"Pricing for this solution could be made lower."

"Purchase Professional Services up front as part of the implementation package, then renew hours annually to ensure you have adequate support for upgrades and enhancements. Overbuy by at least 10% to account for infrastructure growth."

"The solution is very inexpensive so there is great cost savings to using it."

"VMware Carbon Black Cloud is an expensive solution."

"We had no issues purchasing through our preferred reseller and were able to get a fair price even when not purchasing direct. Carbon Black Enterprise Response didn’t break the bank, though adding on the matching antivirus and anti-malware components of the Protect product was more than we could afford, even with some discounting. Cb Response is really designed to complement Carbon Black’s Defense product. While Response can be used on its own, coupling with Defense seems like the best strategy if you can afford the price tag."

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Top Industries

By visitors reading reviews

Computer Software Company

18%

Wholesaler/Distributor

Manufacturing Company

Comms Service Provider

Computer Software Company

18%

Financial Services Firm

12%

Real Estate/Law Firm

11%

Healthcare Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about ConnectWise Fortify?

See all answers

What is your experience regarding pricing and costs for ConnectWise Fortify?

The pricing is good. I would say it's at a reasonable price point.

See all answers

What needs improvement with ConnectWise Fortify?

Currently, the virtual process is working fine, as it is able to detect Webex when intentional messages are sent. However, there is still room for improvement in this area. We could find a new way ...

See all answers

What to choose: an endpoint antivirus, an EDR solution or both?

I can recommend Carbon Black, an award-winning next-gen anti-virus (NGAV) and endpoint detection and response (EDR) security solution. The CB Predictive Security Cloud platform combines multiple hi...

See all answers

What's the difference between Carbon Black CB Response and Carbon Black CB Defense?

Carbon Black offers two different levels of Endpoint Detection and Response. One is the VM Carbon Black Cloud Endpoint Standard (CB Defense), and the other is the Carbon Black Endpoint Detection an...

See all answers

What do you like most about Carbon Black CB Response?

Threat hunting is the most valuable feature of VMware Carbon Black Cloud.

See all answers

Comparisons

Huntress Managed EDR vs ConnectWise SIEM

Compared 41% of the time

Wazuh vs ConnectWise SIEM

Compared 34% of the time

CrowdStrike Falcon Complete MDR vs ConnectWise SIEM

Compared 25% of the time

More ConnectWise SIEM Competitors

Splunk SOAR vs VMware Carbon Black Cloud

Compared 30% of the time

Rapid7 InsightIDR vs VMware Carbon Black Cloud

Compared 29% of the time

VMware Carbon Black Endpoint vs VMware Carbon Black Cloud

Compared 23% of the time

Palo Alto Networks Cortex XSOAR vs VMware Carbon Black Cloud

Compared 18% of the time

More VMware Carbon Black Cloud Competitors

Product Reports

Buyer's Guide

Security Information and Event Management (SIEM)

April 2025

Download ConnectWise SIEM product report

Buyer's Guide

VMware Carbon Black Cloud

March 2025

Download VMware Carbon Black Cloud product report

Also Known As

ConnectWise Security Management, ConnectWise Fortify, Continuum Fortify, ConnectWise SIEM, ConnectWise SASE

Carbon Black CB Response

Overview

IT solution providers are the first—and often only—line of defense for every kind of business in every part of the world. Whether managing mom-and-pop businesses or high-profile clients, providing preventive security measures is a must-have in today’s cybersecurity landscape. Security information and event management (SIEM) solutions offer an additional layer of security for your clients; however, most SIEM solutions are routinely difficult to manage, expensive to deploy, and require a significant amount of in-house cybersecurity expertise.

ConnectWise SIEM offers a powerful alternative to expand your security perspective to both prevention and detection. The solution includes comprehensive, flexible SIEM software that streamlines safety and security across your network without additional full-time employee costs or complicated implementations.

ConnectWise

Fortify Endpoint and Workload Protection Legacy approaches fall short as cybercriminals update tactics and obscure their actions. Get advanced cybersecurity fueled by behavioral analytics to spot minor fluctuations and adapt in response. Recognize New Threats Analyze attackers’ behavior patterns to detect and stop never-before-seen attacks with continuous endpoint activity data monitoring. Don’t get stuck analyzing only what’s worked in the past. Simplify Your Security Stack Streamline the response to potential incidents with a unified endpoint agent and console. Minimize downtime responding to incidents and return critical CPU cycles back to the business.

VMware

Sample Customers

Techvera, Syrex, Clark Integrated Technologies

ALLETE belk

Buyer's Guide

ConnectWise SIEM vs. VMware Carbon Black Cloud

April 2025

Free Report: ConnectWise SIEM vs. VMware Carbon Black Cloud

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