Control-M vs Pega Platform comparison

BMC and Pega are both solutions in the Process Automation category. BMC is ranked #7 with an average rating of 9.4, while Pega is ranked #2 with an average rating of 8.0. BMC holds a 4.2% mindshare in PA, compared to Pega’s 10.0% mindshare. Additionally, 98% of BMC users are willing to recommend the solution, compared to 91% of Pega users who would recommend it.

Control-M

Read 117 Control-M reviews

4,278 Views
1,567 Comparison Views

98% willing to recommend

Pega Platform

Read 78 Pega Platform reviews

5,626 Views
4,217 Comparison Views

91% willing to recommend

Control-M

Pega Platform

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Control-M compete in automation and process management. Pega Platform is generally favored for comprehensive integrations across industries, while Control-M leads with robust scheduling capabilities.

Features: Pega Platform is known for its ability to streamline complex processes, offering extensive integration options and customizability. It has been noted for its extensive functionality, especially in industries that require tailored solutions. Control-M is appreciated for its scheduling strength, handling high-volume environments, and simplicity in managing large-scale operations efficiently.

Room for Improvement: Pega Platform could be improved in areas of stability, responsiveness, and system robustness. Control-M users suggest enhancements in user adaptability and more modern interface designs, while maintaining its solid performance focus.

Ease of Deployment and Customer Service: Pega Platform provides flexible deployment options but often requires time-intensive setups, resulting in prolonged deployment cycles. Control-M is characterized by a straightforward deployment model that allows for immediate integration benefits. Both products earn positive feedback for customer service, though Pega Platform users mention slower support responsiveness compared to Control-M's quicker interactions.

Pricing and ROI: Pega Platform is considered expensive with mixed ROI feedback, although it potentially offers high long-term value depending on its usage strategy. Control-M users acknowledge the higher initial setup costs but highlight a predictable ROI due to its operational efficiency gains, seen as more economically valuable due to lower ongoing costs and significant ROI through reliable performance.

To learn more, read our detailed Control-M vs. Pega Platform Report (Updated: October 2024).

Buyer's Guide

Control-M vs. Pega Platform

October 2024

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Categories and Ranking

Control-M

Ranking in Process Automation

7th

Average Rating

8.8

Reviews Sentiment

7.5

Number of Reviews

117

Ranking in other categories

Managed File Transfer (MFT) (8th), Workload Automation (1st)

Pega Platform

Ranking in Process Automation

2nd

Average Rating

8.2

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

Mindshare comparison

As of October 2024, in the Process Automation category, the mindshare of Control-M is 4.2%, up from 4.1% compared to the previous year. The mindshare of Pega Platform is 10.0%, down from 13.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Process Automation

Featured Reviews

Pedro Fuentes

System Engineer at Community Loans of America, Inc.

Jan 9, 2024

Cost-effective, excellent support, and centralized access and control

They have a department that handles requests for enhancements. I talked to Control-M guys back in October or November when they had a gathering here in Atlanta. We talked about not being able to go back in history in Helix Control-M for more than two weeks. We submitted a request for enhancement. They told us that they are working on it, and they are thinking of expanding that to 30 days. We would like to see it expand to 90 days, but they are working on it. In Control-M, we were able to go back 180 days, but that was on-prem. The storage of that data was on our own servers. We know that storage is money, and we do not expect them to store that much of the data, but at least 30 to 60 days seem proper.

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Mallik-Kesavaraju

Independent Consultant at Selfemployed

Jun 21, 2024

Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow

The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The scheduling feature and scheduling tool are the most valuable features. I like the scheduling services that we have in Control-M, which are very beneficial to our organization because they are automating things. There is also less manual work. We can schedule a task without any manual interruptions."

"The solution has the power to reduce resources, which is good for business. It is constantly updated to remain compatible with new technologies such as Amazon, Azure, and Google Cloud. It's very easy to take advantage of the compatibilities."

"My organization has been able to script scheduled jobs in Control-M to potentially replace legacy products that are at end of life or end of service. The previous backup applications that were being used for specific files, folders, or applications were no longer being supported, therefore being able to use Control-M to replace that has been very valuable."

"The ability to dynamically predict batch run time is so valuable."

"We use Control-M for maintenance on our Oracle and SQL Server databases. It automates maintenance on packages, including standard procedures on the databases themselves, snapshots, checking integrity, verifying the RDBMS of the databases, etc. It ensures they aren't clogged and that they are running smoothly and that there aren't any jobs stuck, eating up the performance of the server or any of the CPU cores."

"It is very easy to use. The HA feature is also very good."

"Self Service, BIM features are most valuable. As no need to login to EM client and check the job status."

"Control-M has helped to improve our data transfers because it allows us to monitor the execution of the process. With other technologies, we cannot do that."

More Control-M pros

"The stability has been good. We haven't had any issues."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

"The tool reduces our costs."

"I have a lot of experience in this kind of industry, and Pega is one of the best solutions in terms of performance, capabilities, and the way we develop."

"The product's most valuable features include its adaptability and flexibility, attributed to its Java-based architecture."

"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."

"This is a customizable product."

"Pricing is a little on the high side."

More Pega Platform pros

Cons

"We have some plug-ins like BOBJ, and we need a little improvement there. Other than that, it has been pretty good. I haven't seen any issues."

"It is a very strong product, but the reporting could be better."

"Sometimes jobs fail without clear reasons. That needs to be improved."

"Consider adding a mobile application for remote management."

"One feature I would like to include is in the middle of the monitoring domain. In the monitoring domain, if I have to update a number of jobs, the only way to do it is by manually clicking on each job. I would like a feature that allows me to do a mass update in the jobs, which I feel is still lacking."

"With the current version update, I'm not sure why we needed a separate database upgrade. Why not put it all in one package? Previously, you could do it either via a manual upgrade or an in-place upgrade but it wasn't separate."

"I'm currently working on the SaaS version, but I've also worked on the on-prem versions before. There is a handful of features that haven't been added to the SaaS version, and the BMC knows that. It's a matter of time before they prioritize the missing pieces and bring them into the SaaS version."

"Sometimes, with technical support, they will take feedback, but you don't know where that feedback goes or if it proceeds along in the thought process."

More Control-M cons

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"It is scalable, but it also interacts with a lot of other systems. I think they thought that the interface to other systems, legacy systems, was its strength, but when problems do occur, quickly diagnosing those problems has been a challenge."

"Pega is claiming they're into low code but as per Gartner Magic Quadrant, Pega is not there now."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

"Lack of stronger cloud support is somewhat inconvenient for users and implementation."

"Customers expect more out-of-box solutions to be readily available"

"PEGA claims that they provide a LOW-CODE-PLATFORM which is easy to use - even for "citizen developers" (i.e. business employees). If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training."

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

More Pega Platform cons

Pricing and Cost Advice

"There are human costs in addition to the standard pricing and licensing of this solution."

"This is an expensive product compared to other solutions, although I think that it is a good one. We are in a good position with licensing, as we can run 10,000 jobs."

"It works on task-based licensing."

"They are expensive. If we were a small company, it would be complicated because we have to have strong sales and operations to be able to afford a tool of this level. Being a large company, the cost-benefit is covered, but it is not within the level of cheap solutions."

"Its cost is a little bit higher than other solutions such as AutoSys or DAC. For the demo, there were some plans, such as start plan, scale plan, etc. Pricing was based on the plan."

"The cost is basically $100 a job, give or take."

"Its pricing and licensing could be a little bit better. Based on my experience and discussions with other existing customers, everybody feels that the regular Managed File Transfer piece, not the enterprise one, is a little overpriced, especially for folks who already have licensed Advanced File Transfer. We understand that Advanced File Transfer is going away and is going to be the end of life, and there is some additional functionality built into MFT, but the additional functionality does not really correlate with the huge price increase over what we're paying for AFT already. This has actually driven a lot of people to look for alternative solutions."

"For the tooling that you get, the licensing is acceptable. It has competitive pricing, especially with all the value that you get out of it. There are additional costs with some of the additional modules, but they are all electives. Out of the box, you get the standard Control-M experience and the standard license. They're not forcing some of the modules on you. If you decide that you do need them, you can always purchase those separately."

More Control-M pricing and cost advice

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"We do not have to purchase any licenses for the product."

"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."

"I would rate the product's pricing a six out of ten."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"The price of PegaRULES is more expensive than other solutions on the market."

"Licensing varies across geographical regions for us."

"It's a user-based license where, as you scale the numbers of users, the price increases."

More Pega Platform pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Insurance Company

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

How does Control-M compare with AutoSys Workload Automation?

Control-M acts as a single, centralized interface for monitoring and managing all batch processes, which is helpful because nothing gets left unattended since it is all visible in one place, and th...

See all answers

What do you like most about Control-M?

First of all, the shift from manual to automation has been valuable. We have a tool that can automate.

See all answers

What is your experience regarding pricing and costs for Control-M?

The pricing for Control-M is very expensive. It would be beneficial if the price could be reduced.

See all answers

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

See all answers

Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

See all answers

When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Comparisons

AutoSys Workload Automation vs Control-M

Compared 21% of the time

IBM Workload Automation vs Control-M

Compared 9% of the time

Automic Automation vs Control-M

Compared 7% of the time

Rocket Zena vs Control-M

Compared 6% of the time

Redwood RunMyJobs vs Control-M

Compared 5% of the time

More Control-M Competitors

ServiceNow vs Pega Platform

Compared 24% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Microsoft Power Apps vs Pega Platform

Compared 5% of the time

More Pega Platform Competitors

Product Reports

Buyer's Guide

Control-M

October 2024

Download Control-M product report

Buyer's Guide

Pega Platform

October 2024

Download Pega Platform product report

Also Known As

Control M

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Learn More

BMC

Video not available

Pega

Overview

Control-M is used for enterprise workload automation, orchestrating finance, retail, healthcare, and supply chain processes. It handles batch job scheduling, managed file transfers, cloud integrations, and compliance auditing across on-premises, cloud, and hybrid environments.

Organizations leverage Control-M to efficiently monitor and manage business-critical processes like payroll, HR, SAP, Informatica, and database tasks. It enhances visibility, security, and error resolution. Automating and optimizing workflows in data centers, AWS, Azure, and Google Cloud Platform, Control-M supports diverse technological environments. The platform's robust capabilities make it suitable for effective centralized management of applications and data pipelines, ensuring enhanced collaboration and scalability.

What are Control-M's most important features?

Integration capabilities: Seamlessly integrates with various systems
Automation API: Facilitates automation through APIs
Managed File Transfer: Simplifies secure file transfers
GUI console: Intuitive graphical user interface
Role-based administration: Provides access control
Single-pane view: Centralized monitoring dashboard
Scheduling options: Flexible job scheduling
Workflow orchestration: Coordinates complex workflows
Reporting: Generates insightful reports
Monitoring: Tracks and manages tasks
Forecasting: Predicts future workloads
Self-service portal: Empowers users with self-service tools
Plugins: Extends functionality through additional plugins

What are the benefits or ROI of using Control-M?

Enhanced visibility: Centralized view of all processes
Ease of use: User-friendly interface
Error reduction: Minimizes manual errors
Improved collaboration: Facilitates teamwork
Scalability: Supports growth and scale
Support: Comprehensive customer support

Control-M is implemented in industries like finance to handle payroll and HR tasks, in retail for inventory management and supply chain processes, and in healthcare for compliance auditing and patient data processing. Organizations benefit from streamlined workflows and automated processes across on-premises, cloud, and hybrid environments, ensuring efficient and secure operations.

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Sample Customers

CARFAX, Tampa General Hospital, Navistar, Amadeus, Raymond James, Railinc

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Buyer's Guide

Control-M vs. Pega Platform

October 2024

Free Report: Control-M vs. Pega Platform

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