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Pega Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)
Unqork
Ranking in Rapid Application Development Software
24th
Average Rating
8.6
Reviews Sentiment
7.7
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.5%, down from 6.7% compared to the previous year. The mindshare of Unqork is 2.3%, up from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Mallik-Kesavaraju - PeerSpot reviewer
Significantly improves the overall cycle time, and offers robotic automation, and the BPM workflow
The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve. Our developers and business analysts need to invest significant time and effort to fully understand and utilize the platform's capabilities. In essence, it's a complex product that demands a deep understanding to be used effectively. So, it cuts both ways. This complexity can be both an advantage and a disadvantage, depending on the user's expertise. So, the learning curve is pretty high! So, it's very good if you are a professional user, but you need to be a really good professional user to use this solution effectively.
Rajeev Lochan - PeerSpot reviewer
Great UI and out-of-the-box integrations, but needs expanded cloud platform support
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."
"While Pega technical support is okay, it also depends on the issues you need help with and who your contact is with Pega."
"The interface is quite simple and easy to use, even for beginners."
"It allows for a unified platform with features like case management, BPM, service orchestration, low-code development, digital process automation, CRM, and decision-making, all integrated into a single platform."
"Overall, the ability to integrate with multiple applications and effective case management is the most valuable."
"The flexibility of the Pega Platform in allowing use of different UI architectures, such as React and Angular, is also appreciated."
"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."
"Powerful, full-featured business process management with excellent support"
"The features of Unqork that I find most valuable include its performance and security."
"Unqork is a great choice over other BPMS tools like Pega."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"Unqork is a low-code, no-code platform that is easy to use compared to traditional development."
 

Cons

"The extensive availability of ready-made gadgets in Pega BPM is a double-edged sword. While it offers convenience, it also leads to a steeper learning curve."
"The solution's pricing model or licensing model could be a little better."
"In the next release of Pega BPM, they should add more ways to do the customer interaction fields in the portals."
"The UI cannot be customized in the solution"
"Pega should work on redefining their model and creating a demand for their skills."
"The pricing model needs to be improved. Right now, it's too expensive."
"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."
"The workflow automation can be slow, so there is room for improvement there."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
"The area that needs improvement in Unqork is its performance."
"The area that needs improvement in Unqork is its performance."
 

Pricing and Cost Advice

"I rate Pega BPM a seven out of ten."
"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"We do not have to purchase any licenses for the product."
"The product pricing is considered reasonable compared to other solutions in the market."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
"Licensing varies across geographical regions for us."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
29%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Financial Services Firm
39%
Insurance Company
11%
Computer Software Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in ...
What is your primary use case for Unqork?
Our primary use case for Unqork is to rapidly develop customer-facing web applications and portals to improve digital user experience and self-service capabilities. We operate in the insurance indu...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Information Not Available
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