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Pega Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 12, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Pega Platform
Ranking in Rapid Application Development Software
6th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
82
Ranking in other categories
Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)
Unqork
Ranking in Rapid Application Development Software
24th
Average Rating
7.0
Reviews Sentiment
7.7
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.7%, up from 6.6% compared to the previous year. The mindshare of Unqork is 2.1%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Shibankur Mishra - PeerSpot reviewer
It lets you do any modifications easily compared to legacy solutions as it's a low-code, no-code tool
What PegaRULES should work on is the integration aspect. I can integrate it with other platforms, but that can take time. It would be good if integration could be automated or if the tool had more out-of-the-box integration features. Apart from that, I can do most of the integrations with other platforms in PegaRULES. Still, from a development perspective, as a software developer, I would like to see an easier way to implement integrations where I can click a few screens or do less coding for integration. Still, if I have to do any integration, it would be possible in PegaRULES, but it would take two to three hours to complete. I want a more straightforward integration process in the tool because compared to Microsoft Power Platform, another low-code, no-code tool, Microsoft Power Platform is relatively straightforward to integrate with Twitter. You can quickly get the feeds from Twitter. Microsoft Power Platform has an out-of-the-box integration setup with Twitter. Based on this example, PegaRULES could have a more straightforward integration piece. If the tool had more default integration pieces or out-of-the-box integrations with other platforms by default, that would help a lot. For example, Twitter integration, ChatGPT integration, etc., especially because ChatGPT is becoming popular. Otherwise, I'll have to write some custom code and then create the connectors and the HTTP connectors and connect the connectors to the system manually, which takes time. I want default integrations that I can plug and play to make integrations in PegaRULES easier. Integration with the latest AI is a feature I want to see in PegaRULES. For example, an out-of-the-box integration with ChatGPT because I'm working on an integration piece for one of my own POCs, but I need custom coding to build that feature. I need a feature that lets you click a button to integrate PegaRULES with multiple platforms to make the integration process very easy. Less custom coding when it comes to integration is also what I want to see in the tool, though that impacts developers like me rather than the customer experience because it's more the backend.
Rajeev Lochan - PeerSpot reviewer
Great UI and out-of-the-box integrations, but needs expanded cloud platform support
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution offers excellent workflows."
"It's a good tool for workflow automation."
"Case Management, as well as Workflow Automation, are Pega's most powerful capabilities."
"We find the product to be scalable."
"The ability to define processes, build reports, and get insights or analytics on data is most valuable. It is a powerful platform."
"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."
"We can use the rules as per the class."
"Pricing is a little on the high side."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
 

Cons

"The technical support is very low, rated at a one or two out of ten."
"I've spent some hands-on time with the platform, and you can do those things, and it is all low code, but is it as easy as they make it sound? No. That's my two cents. For example, if I want to do something, there is no way to switch from low code. I just want to do a simple If-Then-Else rule, but I have to go through their low-code tool and do dragging and dropping. I'm a development person, and in my opinion, even some business users could do this easier. There is no way to go back and forth to an editor where I can just type in an If-Then-Else rule, which would be much faster than drawing in their low-code editor. They don't support that. They lead you too much."
"User interface needs improvement."
"Lack of stronger cloud support is somewhat inconvenient for users and implementation."
"The licensing cost is very high."
"I believe they simplify the application development. It is still complex. The learning is not easy, it takes time compared to other products on the market."
"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."
"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
 

Pricing and Cost Advice

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."
"May be somewhat more expensive than other solutions initially, but should have enhanced return on investment."
"The product pricing is considered reasonable compared to other solutions in the market."
"In terms of the price, if I were to compare Pega to other tools, it would be more expensive, but it would also provide you with the same features."
"Licensing is expensive. You need to wisely select between per user and per case."
"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."
"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."
"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
28%
Computer Software Company
13%
Manufacturing Company
8%
Government
6%
Financial Services Firm
38%
Insurance Company
11%
Computer Software Company
7%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?
You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...
Have you encountered any issues while using Pega BPM and were you assisted by the company?
My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...
When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?
Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in ...
What is your primary use case for Unqork?
Our primary use case for Unqork is to rapidly develop customer-facing web applications and portals to improve digital user experience and self-service capabilities. We operate in the insurance indu...
 

Comparisons

 

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement
Information Not Available
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