Pega Platform vs Unqork comparison

Pega and Unqork are both solutions in the Rapid Application Development Software category. Pega is ranked #6 with an average rating of 8.1, while Unqork is ranked #24 with an average rating of 7.0. Pega holds a 6.6% mindshare in RADS, compared to Unqork’s 1.8% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 100% of Unqork users who would recommend it.

Pega Platform

Read 81 Pega Platform reviews

8,074 Views
6,171 Comparison Views

91% willing to recommend

Unqork

Read 1 Unqork review

1,146 Views
940 Comparison Views

100% willing to recommend

Pega Platform

Unqork

Comparison Buyer's Guide

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and Unqork compete in the no-code application development space. Unqork seems to have the upper hand due to greater user satisfaction with its features, while Pega Platform is noted for its competitive pricing and quality support.

Features: Pega Platform has robust automation capabilities, strong integration options, and facilitates complex business processes. Unqork is known for its innovative drag-and-drop functionalities, seamless adaptability, and extensive app-building features.

Room for Improvement:Pega Platform could enhance interface customization, reduce its learning curve, and refine user experience. Unqork might improve by bolstering reporting features, scaling options, and further refining its versatile platform.

Ease of Deployment and Customer Service: Pega Platform is noted for straightforward deployment and reliable support, although it presents a steep learning curve. Unqork offers intuitive onboarding and responsive customer service, providing a better user experience.

Pricing and ROI:Pega Platform offers a predictable pricing structure with satisfactory ROI. Unqork, while pricier, provides significant value for its innovative features, potentially justifying the higher cost with long-term benefits.

To learn more, read our detailed Rapid Application Development Software Report (Updated: November 2024).

Buyer's Guide

Rapid Application Development Software

November 2024

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Categories and Ranking

Pega Platform

Ranking in Rapid Application Development Software

6th

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Business Process Management (BPM) (3rd), Process Automation (2nd), Low-Code Development Platforms (7th)

Unqork

Ranking in Rapid Application Development Software

24th

Average Rating

7.0

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Rapid Application Development Software category, the mindshare of Pega Platform is 6.6%, up from 6.3% compared to the previous year. The mindshare of Unqork is 1.8%, up from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Rapid Application Development Software

Featured Reviews

Balaji Choda

Architect at American Express

Oct 24, 2024

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Rajeev Lochan

BRMS Specialist (IBM Ilog, Drools, Corticon) at Capgemini

Jan 17, 2024

Great UI and out-of-the-box integrations, but needs expanded cloud platform support

Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable product."

"The solution offers excellent workflows."

"Pega is the leader in business process management solutions"

"It cuts down the time taken for coding. Earlier it used take for us four hours to do a particular code. Now this can be done in less than 30 minutes. That's the kind of productivity gains you can get."

"The solution is able to support the size and scale required."

"The most valuable feature is the situational layer cake."

"One of the key advantages of PegaRULES is its out-of-the-box capabilities, which eliminate the need to build certain functionalities from scratch. For instance, features like "get next" in process flows allow for the seamless continuation of a flow without the requirement of additional activity creation. This serves as an illustration of how existing components can be leveraged rather than starting from scratch. It provides a solid foundation, to begin with, and allows for enhancements at a higher level, making it a beneficial starting point."

"When our clients automate the KYC and onboarding processes, they can reduce their manual force and then deploy them in much better tasks rather than the mundane activities of selecting forms and gathering information."

More Pega Platform pros

"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."

Cons

"Pega BPM can improve product management, case management, omnichannel, CDH, and the customer data hub. All the major domains can improve. Additionally, more AI functionality and proper integrations with Pega RPA would be helpful."

"The cost of licensing could be improved."

"I think there is room for improvement in the low code/ no code environment that they're promoting now. That needs to be aligned a little bit more. I still feel that it is not that friendly for a person who has no experience with Pega to just go in and try to create something."

"We have experienced a few technical challenges, particularly triggering the workflow through file drops and accessing files."

"I believe that Pega's strategy when it comes to the UX part is not that great currently as compared to the other emerging BPM tools in the market."

"We would like to have a better ability to customize PegaRULES."

"Currently, there isn't any feature I want to be added in the next release of Pega BPM because Pega always adds new features that my team welcomes and looks forward to learning. One area for improvement in the solution is the long learning curve, but after that, you'll find Pega BPM easy to use."

"We need more light retail BPM tools within the Pega system. However, Pega is mostly for big companies."

More Pega Platform cons

"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."

Pricing and Cost Advice

"The licensing fees are based on the number of users."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"The licensing model from Pega BPM is too complex and is more expensive than other solutions, such as SAP. The overall price of the solution depends on the use case."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"This upgrade process is very expensive; although I haven't been on the sales team responsible for the pricing, I know it costs millions of dollars."

"The price is a bit expensive."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"Licensing is expensive. You need to wisely select between per user and per case."

More Pega Platform pricing and cost advice

Information not available

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Financial Services Firm

39%

Insurance Company

12%

Computer Software Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

What do you like most about Unqork?

Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.

See all answers

What needs improvement with Unqork?

See all answers

What is your primary use case for Unqork?

Our primary use case for Unqork is to rapidly develop customer-facing web applications and portals to improve digital user experience and self-service capabilities. We operate in the insurance indu...

See all answers

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Compared 17% of the time

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Compared 7% of the time

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Compared 6% of the time

GitHub CoPilot vs Pega Platform

Compared 4% of the time

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Appian vs Unqork

Compared 20% of the time

OutSystems vs Unqork

Compared 17% of the time

Salesforce Platform vs Unqork

Compared 14% of the time

Microsoft Power Apps vs Unqork

Compared 13% of the time

ServiceNow Now Platform vs Unqork

Compared 7% of the time

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Product Reports

Buyer's Guide

Pega Platform

November 2024

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Buyer's Guide

Rapid Application Development Software

November 2024

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Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

No data available

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Pega

Unqork

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

Develop enterprise software faster and at lower cost. Unqork's pioneering Codeless as a Service (CaaS) platform empowers you to build, integrate, and manage software with zero tech debt.

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

Information Not Available

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November 2024

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