Pega Platform vs SAP Signavio Process Manager comparison

Pega and SAP are both solutions in the Business Process Management (BPM) category. Pega is ranked #3 with an average rating of 8.1, while SAP is ranked #9 with an average rating of 7.6. Pega holds a 5.7% mindshare in BPM, compared to SAP’s 7.5% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

Pega Platform

Read 82 Pega Platform reviews

6,618 Views
5,078 Comparison Views

91% willing to recommend

SAP Signavio Process Manager

Read 59 SAP Signavio Process Manager reviews

7,539 Views
4,981 Comparison Views

89% willing to recommend

Pega Platform

SAP Signavio Process Manager

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and SAP Signavio Process Manager compete in process automation and management. SAP Signavio holds an edge due to its feature-rich offerings, while Pega Platform wins in terms of pricing and support satisfaction.

Features: Pega Platform is known for its capability to automate complex processes and strong integration with existing systems. SAP Signavio Process Manager offers extensive process modeling, collaborative features, and superior analytics. Users appreciate SAP's comprehensive reporting tools that enhance its appeal in detailed analysis.

Room for Improvement: Pega Platform users suggest improvements in scalability and flexibility for broader use. SAP Signavio users desire better customization and an improved onboarding experience. Pega focuses on expanding technical scalability, while SAP Signavio seeks to enhance user engagement and adaptability.

Ease of Deployment and Customer Service: Pega Platform provides a straightforward deployment process but with a learning curve in configuration. SAP Signavio Process Manager's deployment is more complex, supported by extensive customer service. Pega is recognized for ease of deployment, while SAP Signavio focuses on comprehensive support.

Pricing and ROI: Pega Platform is appreciated for competitive setup costs and perceived high returns. SAP Signavio is initially more expensive, but users see its long-term value due to enhanced productivity and insights. Pega attracts more cost-sensitive buyers, whereas SAP Signavio is preferred by those seeking extensive functionality for lasting returns.

To learn more, read our detailed Pega Platform vs. SAP Signavio Process Manager Report (Updated: December 2024).

Buyer's Guide

Pega Platform vs. SAP Signavio Process Manager

December 2024

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Categories and Ranking

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.0

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (5th), Low-Code Development Platforms (7th)

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

9th

Average Rating

8.2

Reviews Sentiment

6.4

Number of Reviews

Ranking in other categories

Business Process Design (6th)

Mindshare comparison

As of December 2024, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.7%, down from 7.0% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.5%, up from 5.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Balaji Choda

Architect at American Express

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Cirvesh-Daga

Director at T-Systems International GmbH

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is a stable product."

"The new PEGA underwriting platform replaced the former underwriting system and helped to integrate other legacy systems and functionalities in one application. It also helped to save licence costs for other legacy systems."

"The best part of Pega, for me, is that they let you reuse a lot of the aspects in the product."

"It is a stable solution...It is a scalable solution."

"We find the product to be scalable."

"The most valuable feature of Pega BPM is step-by-step voice guidance that converts your problem statement into different diagrams and then implements the process."

"The most valuable feature is the situational layer cake."

"The most valuable feature of Pega BPMI would be the academy courses, specifically the Product Development Network (PDN). Additionally, our organization has a dedicated Customer Engagement Team that we work closely with to achieve our goals."

More Pega Platform pros

"The product's most valuable feature is the transformation process."

"The most valuable feature for me is usability."

"In my opinion, the most valuable feature is the editor and its ease of use, and when people are looking at it, they can make comments about changes that need to be made."

"Process Manager is really helpful in building process maps. Creating them is really easy; the program is user-friendly."

"It is highly user-friendly and easy to use, even for those who are not familiar with product modeling."

"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."

"It is a very scalable solution."

"The reason we chose Signavio is it's a very robust industrial-grade business process modeling data tool, with data capture behind it, as well as a collaborative nature. A lot of it comes out of the box and requires less technology involvement. It can be run well by the business users. That's what we really like about it."

More SAP Signavio Process Manager pros

Cons

"There are some UX shortcomings within the solution. However, it's my understanding that they have addressed them and in the next three months they will come out with a new updated version. They will be moving away from HTML5."

"What should be included is some UI features and maybe some integrations. This includes documentation on how the UI works."

"The workflow automation can be slow, so there is room for improvement there."

"The initial setup takes time."

"The biggest thing I have seen is when going from one version to another and upgrading to the latest version, it takes a pretty long time for an organization to go through an upgrade process. I think that's an area where they can make it a little smoother."

"The usability of the solution for developers is sometimes difficult to work with because instead of fixing the existing bugs in the previous version, there is always a rush to push out a new version leaving the bugs in the old versions unresolved."

"The UI cannot be customized in the solution"

"There is a scarcity of resources who have worked with this solution before."

More Pega Platform cons

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"The solution’s pricing could be improved."

"Part of the product that I think can improve is document control. That's currently not even possible. To work with documents we have something of a workaround using SharePoint."

"The solution is complex."

"I would like to see the inclusion of some document management functionality so that we don't need to integrate with a second solution to accommodate this."

"I think the biggest selling point that Signavio talks about is its collaborative aspect. However, there's still a lot more improvement in terms of what they can do, how they receive comments, address comments, whether they actually provide feedback, etc. There is still a little bit more improvement to be made on those areas."

"We sometimes experience downtime or a dropped connection, so I think that the stability can be improved for the SaaS solution."

"Two executives cannot work on one modeling process simultaneously."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"Pega is expensive."

"They need to come up with licensing options. Right now they do have a cloud-based option, but the cloud prices I've seen are much more expensive compared to competing products."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"It's a user-based license where, as you scale the numbers of users, the price increases."

"They're very cagey in giving out prices, and it is very difficult to find out the real price any organization is going to get. It is almost never their list price, if you can find it, and there are a lot of factors that go into the whole pricing."

"Pega BPM is expensive because it's a leading product, but it also delivers a good return on investment (ROI)."

"The price of Pega BPM falls on the higher side of the spectrum if I were to compare it with other solutions in the market."

More Pega Platform pricing and cost advice

"The product is expensive."

"Although Signavio is a feature-rich solution, it is expensive for companies who haven’t reached a certain maturity level in their process management initiatives."

"SAP is always more expensive. The per-user cost is hard to calculate and forecast for a big company."

"Comparatively, it is a bit costly when you look at similar tools with similar features."

"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."

"I rate the product price a five on a scale of one to ten, where one is low price and ten is high price."

"SaaS has no setup cost, just licensing fees."

"The customer Journey Modeler is more than twice the price of Process Manager, which is a lot."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

27%

Computer Software Company

13%

Manufacturing Company

Government

Manufacturing Company

14%

Financial Services Firm

13%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

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Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

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What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.

See all answers

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Compared 8% of the time

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Compared 6% of the time

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Compared 2% of the time

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Product Reports

Buyer's Guide

Pega Platform

November 2024

Download Pega Platform product report

Buyer's Guide

SAP Signavio Process Manager

November 2024

Download SAP Signavio Process Manager product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Signavio Process Editor

Learn More

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Pega

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SAP

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

Pega Platform vs. SAP Signavio Process Manager

December 2024

Free Report: Pega Platform vs. SAP Signavio Process Manager

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