Pega Platform vs SAP Signavio Process Manager comparison

Pega and SAP are both solutions in the Business Process Management (BPM) category. Pega is ranked #3 with an average rating of 8.1, while SAP is ranked #9 with an average rating of 7.6. Pega holds a 5.7% mindshare in BPM, compared to SAP’s 7.4% mindshare. Additionally, 91% of Pega users are willing to recommend the solution, compared to 89% of SAP users who would recommend it.

Pega Platform

Read 81 Pega Platform reviews

6,900 Views
5,283 Comparison Views

91% willing to recommend

SAP Signavio Process Manager

Read 59 SAP Signavio Process Manager reviews

7,690 Views
5,106 Comparison Views

89% willing to recommend

Pega Platform

SAP Signavio Process Manager

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Executive SummaryUpdated on Oct 6, 2024

Pega Platform and SAP Signavio Process Manager compete in process automation and management. SAP Signavio holds an edge due to its feature-rich offerings, while Pega Platform wins in terms of pricing and support satisfaction.

Features: Pega Platform is known for its capability to automate complex processes and strong integration with existing systems. SAP Signavio Process Manager offers extensive process modeling, collaborative features, and superior analytics. Users appreciate SAP's comprehensive reporting tools that enhance its appeal in detailed analysis.

Room for Improvement: Pega Platform users suggest improvements in scalability and flexibility for broader use. SAP Signavio users desire better customization and an improved onboarding experience. Pega focuses on expanding technical scalability, while SAP Signavio seeks to enhance user engagement and adaptability.

Ease of Deployment and Customer Service: Pega Platform provides a straightforward deployment process but with a learning curve in configuration. SAP Signavio Process Manager's deployment is more complex, supported by extensive customer service. Pega is recognized for ease of deployment, while SAP Signavio focuses on comprehensive support.

Pricing and ROI: Pega Platform is appreciated for competitive setup costs and perceived high returns. SAP Signavio is initially more expensive, but users see its long-term value due to enhanced productivity and insights. Pega attracts more cost-sensitive buyers, whereas SAP Signavio is preferred by those seeking extensive functionality for lasting returns.

To learn more, read our detailed Pega Platform vs. SAP Signavio Process Manager Report (Updated: October 2024).

Buyer's Guide

Pega Platform vs. SAP Signavio Process Manager

October 2024

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Categories and Ranking

Pega Platform

Ranking in Business Process Management (BPM)

3rd

Average Rating

8.2

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Business Rules Management (1st), Process Automation (2nd), Rapid Application Development Software (6th), Low-Code Development Platforms (7th)

SAP Signavio Process Manager

Ranking in Business Process Management (BPM)

9th

Average Rating

8.2

Number of Reviews

Ranking in other categories

Business Process Design (6th)

Mindshare comparison

As of November 2024, in the Business Process Management (BPM) category, the mindshare of Pega Platform is 5.7%, down from 7.1% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Balaji Choda

Architect at American Express

Oct 24, 2024

Cost-effective wwith good automation and enhanced UI flexibility

Initially, the Pega Platform was used as a BPM tool. Now, it is not limited to BPM. We can use it for CPM, GRM, and various other functions. We also utilize robotic automation, including desktop automation and process automation The Pega Platform helps in integrating a lot of manual data and…

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Cirvesh-Daga

Director at T-Systems International GmbH

Feb 15, 2024

Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities

There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's not too expensive."

"This solution is useful for business process management if you have any banking solutions or need to manage a process."

"The stability has been good. We haven't had any issues."

"The user interface and the ease of developing the workflow for an application are valuable features."

"It is a stable product."

"The workflow designing and integration are the most valuable features. Also, the UI design was pretty easy."

"Pega BPM's most valuable feature is the use of CDX to solve problems."

"The solution is able to support the size and scale required."

More Pega Platform pros

"The feature that I like the most is the collaboration hub, where every user or every employee can see the process in the overview."

"It is a scalable solution."

"It is possible to do the whole drafting process at the same time in Sagnavio so you don't have a double effort of writing it once, arranging it and entering it again."

"The solution provides data mining and AI features."

"The interface is very intuitive and includes a drag-and-drop function."

"The benefit of this application is that I can immediately describe processes and form normative documents for these processes. For me, this is definitely a plus. Сurrently, I work in a company that is not involved in the structural alignment of business processes. They have huge gaps in this. Nothing is described and there are no norms. Therefore, the formation of regulatory documents, rules, and descriptions of processes, not only in graphic form, but also in documentary form is an absolute plus. I have not found this in other process programs."

"It is a very scalable solution."

"The drag-and-drop functionality in Signavio is impressive and user-friendly, allowing easy connection to other elements without the need for excessive back-and-forth."

More SAP Signavio Process Manager pros

Cons

"The unit testing needs to improve, as well as the user interface."

"It's called a local platform but on the other hand, it needs a lot of experience. It's not all that easy to click and plug and play. If you really want to use all the features out of this platform, you definitely need a lot of experience and a lot of training to get there."

"From a technical point of view, it would be helpful to have some advanced analytics to help with configuration. We have a lot of unwanted features and it would be good to configure it more appropriately so that we are using just exactly what we need."

"The solution would benefit from more integration capabilities."

"The local development approach is good in Pega, however, cost-wise, it's getting expensive. That needs to be addressed."

"We would like to have a better ability to customize PegaRULES."

"The UI part needs improvement."

"The UI cannot be customized in the solution"

More Pega Platform cons

"There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting."

"There could be something more on the reporting side of it for the processes you have captured or processes that might be work in progress to see where to target your effort because you don't always have lots of resources to spare"

"I would like to have the option to select the color of items and subgroups in the glossary because right now it is fixed."

"SAP Signavio Process Manager needs better automatic rendering of data."

"It could use a better user interface, one that is more efficient."

"The collaboration and commenting are great. However, I think it would be more useful for people to get notifications of comments straight-away so we can react even quicker to them than we already can."

"It could be more flexible from a customization point of view, where the user is able to display only whatever he needs."

"It's very user-orientated, which is why I gave it a high rating, even if it is not perfect in every corner."

More SAP Signavio Process Manager cons

Pricing and Cost Advice

"It is cost-effective for medium enterprises. It is cheaper than ServiceNow."

"Its pricing is on the higher side, but they have come up with different plans and different small products that can be used by smaller organizations that don't have that much money to spend. They have different pricing packages depending on the number of users or depending upon the number of cases created in the production or live environment."

"The costing model for Pega BPM is different. One is a license that you can pay yearly. Another licensing model for Pega BPM is based on the number of cases you create in production in a year. Costing based on use cases is also available for Pega BPM. I don't have information on its exact pricing or costs, though."

"The licensing is on a yearly basis. Because of our special relationship, all the training certifications are free of cost. All our employees can do Pega certifications at zero cost. It is all on Pega."

"The price is a bit expensive."

"In terms of the pricing for Pega BPM, other solutions may be cheaper, but it doesn't matter if Pega BPM has a higher price tag because what's important is that it's the best solution, and that is what people look for. If I would rate the pricing for the solution, I'd give it three out of five. You have to pay extra for additional features in Pega BPM."

"I am not aware of the cost. But, considering the licenses, user licenses, and infrastructure, I'd guess around a million USD."

"Pricing is good."

More Pega Platform pricing and cost advice

"We are using the free trial version."

"I found the pricing of the solution to be moderate compared to other choices."

"We are only able to use the free academic licenses because we have a financial constraint. We are not able to pay for commercial licenses to use this kind of tool."

"The solution is quite expensive compared to other vendors."

"I think that the price of the licenses is between $2,000 USD and $3,000 USD per license per year, plus the hub usage. I cannot remember the exact cost, but it is affordable."

"I rate the tool's pricing a nine out of ten."

"My client purchased one editor license and the collaboration hub, which covers up to a hundred people."

"It is expensive. The license is monthly."

More SAP Signavio Process Manager pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

28%

Computer Software Company

13%

Manufacturing Company

Government

Manufacturing Company

14%

Financial Services Firm

12%

Computer Software Company

10%

Energy/Utilities Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Is Pega BPM easy to work with and can beginners utilize this software?

You do need some preparation to be able to use all functions of Pega BPM. However, all users of this platform are in luck as it comes with good documentation and you can learn pretty much everythin...

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Have you encountered any issues while using Pega BPM and were you assisted by the company?

My company has been using this tool for years and the only issue we have had, if you can call it that, was while setting it up. When we were setting it up initially, we had some drawbacks and could...

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When you consider the features and benefits of Pega BPM, would you say this product is fairly priced?

Pega BPM can be considered overpriced for some; it all depends on the size of your company and the requirements of your customers. Sure, there are products out there that do the things that Pega B...

See all answers

Which is better - Signavio Process Manager or Celonis?

SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...

See all answers

What do you like most about Signavio Process Manager?

The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...

See all answers

What is your experience regarding pricing and costs for Signavio Process Manager?

Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.

See all answers

Comparisons

ServiceNow vs Pega Platform

Compared 23% of the time

Camunda vs Pega Platform

Compared 17% of the time

Appian vs Pega Platform

Compared 7% of the time

IBM BPM vs Pega Platform

Compared 6% of the time

Mendix vs Pega Platform

Compared 3% of the time

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Celonis vs SAP Signavio Process Manager

Compared 20% of the time

ARIS BPA vs SAP Signavio Process Manager

Compared 17% of the time

Camunda vs SAP Signavio Process Manager

Compared 8% of the time

ADONIS vs SAP Signavio Process Manager

Compared 6% of the time

PMG vs SAP Signavio Process Manager

Compared 2% of the time

More SAP Signavio Process Manager Competitors

Product Reports

Buyer's Guide

Pega Platform

November 2024

Download Pega Platform product report

Buyer's Guide

SAP Signavio Process Manager

October 2024

Download SAP Signavio Process Manager product report

Also Known As

Pega BPM, Pegasystems, SmartBPM, PegaRULES

Signavio Process Editor

Learn More

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Pega

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SAP

Overview

Pega Platform facilitates business process management, case management, and workflow automation for industries like banking, insurance, and healthcare. It supports digital transformation and customer service enhancements with its low-code capabilities and seamless integrations.

Pega Platform enables users to create efficient systems for case management, financial operations, and digital transformations. It provides tools for client onboarding, quoting, claims processing, customer experience improvements, and content management. Pega's low-code approach allows for the automation of complex processes, making it suitable for enterprises looking for adaptability and rapid deployment. While it offers strong real-time analytics and decision automation, users acknowledge challenges in user interface, integration, and performance aspects. High costs and a learning curve need attention, and enhancements in AI features and cloud services are desired.

What are the key features of Pega Platform?

Easy Implementation: Quick setup for fast project kick-off.
Seamless Process Adaptation: Adapts processes efficiently as business needs evolve.
Fast Prototyping: Enables rapid model creation and testing.
Unified Architecture: Streamlines operations across the platform.
Low-Code Environment: Facilitates swift application development.
Scalability: Supports growth and high-demand scenarios.
Real-Time Analytics: Provides immediate insights into operations.
Decision Automation: Automates standard decision-making processes.
Reusable Components: Encourages efficiency in development through component reuse.

What benefits do organizations find with Pega Platform?

Rapid Deployment: Quick launch of new processes saves time and resources.
Cost Efficiency: Reduces costs through automation and streamlined workflows.
Customer-Centric Solutions: Enhances customer experiences through integrated systems.
Improved Productivity: Automation frees up employee resources for other tasks.
Reliable Performance: Consistent platform performance ensures business continuity.

In banking, Pega Platform automates loan processing, accelerates customer onboarding, and manages compliance. Insurance companies benefit from streamlined claims processing and policy management. Healthcare sectors use the platform for patient engagement and care coordination, enabling organizations to adapt quickly to changing industry requirements.

The Signavio portfolio of web-based business transformation solutions helps companies to understand and optimize all of their business processes quickly and at scale, providing instant insights for informed decision-making. Signavio’s intuitive analysis, change management and execution solutions around process excellence include use cases like digital transformation, operational excellence and customer-centricity, placing them at the heart of global organizations.

Over 1 million users in more than 1,500 organizations worldwide rely on Signavio products to make processes part of their company’s DNA. Headquartered in Berlin, Germany, Signavio was founded in 2009 to address the need for a collaborative approach to process management.

Signavio was acquired by SAP in the first quarter of 2021. For more information, visit www.signavio.com

Sample Customers

The State of Maine, ANZ, Coca-Cola, Department for Environment, Food & Rural Affairs (DEFRA), ME, New South Wales, OptumRx, Texas Department of Transportation, UnitedHealthcare Medicare & Retirement

DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten

Buyer's Guide

Pega Platform vs. SAP Signavio Process Manager

October 2024

Free Report: Pega Platform vs. SAP Signavio Process Manager

Find out what your peers are saying about Pega Platform vs. SAP Signavio Process Manager and other solutions. Updated: October 2024.

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