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IBM BPM vs SAP Signavio Process Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
Businesses using IBM BPM reported improved efficiency, automation, and cost savings despite high costs and moderate ROI.
Sentiment score
6.2
SAP Signavio enhances collaboration, transparency, and efficiency, offering time savings and strategic benefits despite unquantified immediate monetary returns.
 

Customer Service

Sentiment score
6.7
IBM BPM customer service is generally positive, with effective support, though response delays and communication issues are noted.
Sentiment score
6.9
SAP Signavio's support is praised for efficiency and responsiveness, though some suggest improved guidance post-SAP acquisition.
The customer service is outstanding.
We had a contract that provided on-site support, which was very satisfactory.
 

Scalability Issues

Sentiment score
6.9
IBM BPM offers impressive scalability, efficiently managing high user volumes with varied experiences and requiring occasional careful tuning.
Sentiment score
7.4
SAP Signavio Process Manager is scalable and flexible, supporting seamless onboarding and expansion, maintaining stability and efficiency for enterprises.
The solution has scalability issues; on a scale, I would rate it at eight out of ten.
I found IBM BPM to be scalable to a certain level but it struggled with large volumes of concurrent transactions.
 

Stability Issues

Sentiment score
7.2
IBM BPM stability varies; recent versions improve reliability, but issues remain with infrastructure, configuration, and developer expertise.
Sentiment score
7.6
Users rate SAP Signavio Process Manager highly for stability, with minimal disruptions, swiftly resolved by effective support and updates.
 

Room For Improvement

IBM BPM needs improved customization, integration, and user-friendliness, addressing complexity and high cost with enhanced API and AI features.
SAP Signavio needs UI improvements, better ERP integration, enhanced features, flexibility, and addresses pricing, scalability for small businesses.
IBM BPM also lacks smaller solutions, so I must purchase multiple solutions to start with workflows and applications.
 

Setup Cost

IBM BPM's high costs suit large enterprises, while flexible Cloud Pak and tiered licensing offer varied pricing options.
SAP Signavio Process Manager's pricing is deemed cost-effective by some, but expensive yet industry-aligned by others for large enterprises.
SAP is more expensive, but IBM BPM is very expensive.
 

Valuable Features

IBM BPM offers integration, scalability, and low-code development with strong UI, enhancing efficiency and reducing complexities.
SAP Signavio Process Manager excels in integration, ease of use, collaboration, process visualization, and seamless web-based organizational adoption.
The integration capabilities of IBM BPM are excellent.
 

Categories and Ranking

IBM BPM
Ranking in Business Process Management (BPM)
4th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (8th), Process Automation (5th)
SAP Signavio Process Manager
Ranking in Business Process Management (BPM)
9th
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
59
Ranking in other categories
Business Process Design (5th)
 

Mindshare comparison

As of February 2025, in the Business Process Management (BPM) category, the mindshare of IBM BPM is 7.4%, up from 7.4% compared to the previous year. The mindshare of SAP Signavio Process Manager is 7.4%, up from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

SureshThota1 - PeerSpot reviewer
Good automation, stable, and scalable
The initial setup is complex, but once we have a mature framework in place, it has been working well. When deployed properly and as expected, customers are happy to use the solution. However, there is still a lot of configuration and installation taking time. IBM BPM provides a cloud-fast model, where it is possible to integrate automation of the process and where manual interaction is only necessary if automation is not available. We have implemented an ultimate installation that includes both capabilities, but some features were not enabled in the process access station. For example, I could not open KFC documents, they all uploaded, and saved the data, but could not do a profile page without manual interaction. IBM is still working on a permanent solution for this. The deployment time depends on the requirements, which can be critical, low, or medium-high. If the requirements are critical, it will take six to eight months. For medium requirements, it will take five months, and for low requirements, it will take only one month. Eight people were part of the deployment team.
Cirvesh-Daga - PeerSpot reviewer
Good visual representation for modelling and business process mapping but room for improvement in reporting functionalities
There is room for improvement in analytics. People don't realize it, but the world has changed in the last six to eight months. Customers want to see AI like ChatGPT and ML capabilities in all aspects of business processes and reporting. That would be my recommendation for any OEM in this value chain. Reporting could definitely be improved. I would like to see new features in analytics. I like that they analyze the process and give it to me visually, but I'd like the option to use DPMM instead of just DPC. I'd also like the option to have the process map laid out top to bottom instead of horizontally. Especially a choice between DPMN and EPC as a format. Because there are some people who are very comfortable with the EPC notation. The process is very clearly event-driven. There's an event, there's an action. It's very simple to understand. BPMN, which is the most popular business process notation, generally tends to have multiple frames. Actually, in multiple swimlanes rather. And those frames could each represent a particular kind of entity. Maybe it's an action, maybe it's an actor, maybe it's an event. So there are two different ways of notation. I just like Signavio to give us the ability to choose that notation. Because some companies use BPMN and some use the EPC. And then, if the minute you make that change, I'd like them to give us the flexibility of having an already plotted or vertically plotted option. Moreover, I would like to see improvement in the visual part. It's the piece that needs improvement. Currently, you can plot the diagram horizontally or vertically. However, I'd like the option to change the way the diagram is created, like switching between different notations.
report
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
13%
Manufacturing Company
7%
Government
6%
Manufacturing Company
14%
Financial Services Firm
12%
Computer Software Company
10%
Energy/Utilities Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
Which is better - Signavio Process Manager or Celonis?
SAP Signavio Process Manager is a very robust industrial-grade business process modeling tool. It is easy to use and does not require too much technological involvement. This solution has a collabo...
What do you like most about Signavio Process Manager?
The visual representation is extremely powerful and easy to use in process modeling and analysis. I can show it to someone who doesn't know business process mapping, and they still understand bec...
What is your experience regarding pricing and costs for Signavio Process Manager?
Due to its SaaS nature, it is slightly challenging as a BPM tool. The pricing could be reduced further. I don't have the exact figures, but I believe it can be lowered because it's cloud-based.
 

Also Known As

WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
Signavio Process Editor
 

Overview

 

Sample Customers

Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
DHL, Coca Cola EP, Prudential, Zalando, T-Systems, Jabil, Endress+Hauser, Rakuten
Find out what your peers are saying about IBM BPM vs. SAP Signavio Process Manager and other solutions. Updated: January 2025.
838,533 professionals have used our research since 2012.