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Cortex XDR by Palo Alto Networks vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
Cortex XDR by Palo Alto Networks offers ROI with fewer breaches, reduced incidents, enhanced security, and compliance benefits within 16 months.
Sentiment score
8.2
ThreatLocker enhances security and productivity with real-time protection, leading to revenue growth and improved efficiency in one year.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
The measurable benefits of using ThreatLocker include ensuring real-time protection of organizational resources and maintaining user authentication and protection levels to reduce risks.
 

Customer Service

Sentiment score
6.5
Cortex XDR customer service receives mixed reviews, citing regional differences in responsiveness, communication, and expertise quality.
Sentiment score
8.4
ThreatLocker Zero Trust Endpoint Protection offers highly-rated, efficient customer service, with rapid response times and knowledgeable support, achieving user satisfaction.
Every vendor has similar support; it depends on how the case is handled and raised.
ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent.
It could be better, especially with response times.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR by Palo Alto Networks efficiently scales for medium to large businesses, supporting numerous users and endpoints seamlessly.
Sentiment score
8.3
ThreatLocker efficiently scales for all business sizes, seamlessly managing thousands of endpoints without issues, supporting diverse infrastructures.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is highly stable and reliable, with user satisfaction scores between eight and ten out of ten.
Sentiment score
6.8
ThreatLocker offers stable endpoint protection, with minimal issues that are quickly resolved, enhancing reliability and performance for users.
Cortex XDR is stable, offering high quality and reliable performance.
Stability can be improved as there are times it goes down or requires management to adjust policies.
 

Room For Improvement

Cortex XDR requires improved functionality, user interface, integration, and pricing, while addressing performance, false positives, and compatibility issues.
ThreatLocker could enhance its platform with flexible training, user interface improvements, better integrations, and more comprehensive support.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
 

Setup Cost

Cortex XDR offers flexible but costly licensing, accommodating varying business sizes with yearly or monthly payment options.
Enterprise users value ThreatLocker's cost-effective Zero Trust Platform for its comprehensive features, excellent support, and customizable tiered pricing.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
The pricing is reasonable and normal.
 

Valuable Features

Cortex XDR provides advanced threat detection, integration, and ease of use, excelling in real-time prevention and incident investigation.
ThreatLocker offers mobile access, zero trust protection, granular control, and support, enhancing security and reducing management costs.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
ThreatLocker's most valuable feature is its scanning capability, which executes all types of executable files.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Ranking in Endpoint Protection Platform (EPP)
4th
Ranking in Ransomware Protection
2nd
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
91
Ranking in other categories
Extended Detection and Response (XDR) (7th), AI-Powered Cybersecurity Platforms (4th)
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
11th
Ranking in Ransomware Protection
5th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (8th), Application Control (4th), ZTNA (8th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of Cortex XDR by Palo Alto Networks is 4.2%, down from 5.4% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
Musah Ibrahim - PeerSpot reviewer
Highly effective at controlling applications and securing our systems
As an architecture firm, we rely on TAISE’s Cybersecurity-as-a-Service (CaaS) to keep our systems safe from malware threats. TAISE introduced us to ThreatLocker, which has become essential in safeguarding our infrastructure by blocking unapproved applications and defending against unknown malware. Given our exposure to frequent malware, ThreatLocker, through TAISE's expert implementation, has proven invaluable ThreatLocker Protect is very simple and easy to understand. You do not need much technical knowledge to be able to use it. It is very good. Anybody with a bit of IT knowledge is able to handle it. Ringfencing adds an extra layer of defense. If an application is compromised, you can just exclude the computer and do your troubleshooting and find out what the problem was. It goes hand in hand with application whitelisting. It has been very helpful. It adds an extra security system which is very much needed for our infrastructure. ThreatLocker Protect has improved my organization greatly. Before using ThreatLocker Protect, we experienced a malware attack that caused significant damage, corrupting many of our files. Since implementing ThreatLocker Protect, we have not faced any such issues, and our operations have been smooth. We were able to realize its benefits immediately. No user can install any unknown applications or unauthorized applications on their own. I have been able to manage my systems effectively without any malware. ThreatLocker Protect has reduced our help desk tickets by about 40%, as every software they use is approved by me before use, limiting unauthorized installations. ThreatLocker Protect has freed up a lot of time. I do not have to do much with the help desk because our systems are protected with ThreatLocker Protect.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
9%
Government
8%
Manufacturing Company
7%
Computer Software Company
37%
Retailer
8%
Financial Services Firm
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
I handle the technical aspects, while my manager deals with pricing. Although the pricing seems good, there have been inconsistencies in contract negotiations. What we are told during calls sometim...
What needs improvement with ThreatLocker Allowlisting?
ThreatLocker would benefit from incorporating an antivirus feature or comprehensive 24-hour log monitoring, a valuable enhancement for both business and enterprise-level users.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Information Not Available
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.