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SentinelOne Singularity Complete vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 19, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.6
SentinelOne Singularity Complete enhances efficiency and security, reducing response time, costs, and incidents while increasing productivity and savings.
Sentiment score
8.2
ThreatLocker enhances security and productivity with real-time protection, leading to revenue growth and improved efficiency in one year.
The measurable benefits of using ThreatLocker include ensuring real-time protection of organizational resources and maintaining user authentication and protection levels to reduce risks.
 

Customer Service

Sentiment score
7.3
SentinelOne's support is praised for efficiency, expertise, and responsiveness, despite occasional slow responses and non-interactive communication.
Sentiment score
8.4
ThreatLocker Zero Trust Endpoint Protection offers highly-rated, efficient customer service, with rapid response times and knowledgeable support, achieving user satisfaction.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
SentinelOne's policy required the MSP to contact their company and schedule the deactivation at least 24 hours before.
ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent.
It could be better, especially with response times.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete enables seamless scalability and integration, supporting global enterprises with effective endpoint protection and management.
Sentiment score
8.3
ThreatLocker efficiently scales for all business sizes, seamlessly managing thousands of endpoints without issues, supporting diverse infrastructures.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
It is scalable to an extent, depending on where it is used.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete is praised for stability, effective performance, and reliable updates, with occasional third-party software conflicts.
Sentiment score
6.8
ThreatLocker offers stable endpoint protection, with minimal issues that are quickly resolved, enhancing reliability and performance for users.
This indicates room for improvement in stability when interacting with other solutions.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
Stability can be improved as there are times it goes down or requires management to adjust policies.
 

Room For Improvement

SentinelOne Singularity Complete needs console improvements, better integration, clear documentation, efficient updates, and enhanced automated threat responses.
ThreatLocker could enhance its platform with flexible training, user interface improvements, better integrations, and more comprehensive support.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
 

Setup Cost

SentinelOne Singularity Complete balances higher costs with robust endpoint protection, justifying prices of $5-$8 per endpoint monthly.
Enterprise users value ThreatLocker's cost-effective Zero Trust Platform for its comprehensive features, excellent support, and customizable tiered pricing.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
I did not notice a significant increase in cost after adding SentinelOne.
The pricing is reasonable and normal.
 

Valuable Features

SentinelOne Singularity Complete offers robust security, automation, and integration, excelling in threat prevention and minimal disruption across platforms.
ThreatLocker offers mobile access, zero trust protection, granular control, and support, enhancing security and reducing management costs.
Their support team walked us through configuring the agent to handle other third-party tools properly.
The security aspect is the most valuable feature for me.
ThreatLocker's most valuable feature is its scanning capability, which executes all types of executable files.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
192
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
11th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (8th), Application Control (4th), ZTNA (8th), Ransomware Protection (5th)
 

Mindshare comparison

As of January 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.8% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
Musah Ibrahim - PeerSpot reviewer
Highly effective at controlling applications and securing our systems
As an architecture firm, we rely on TAISE’s Cybersecurity-as-a-Service (CaaS) to keep our systems safe from malware threats. TAISE introduced us to ThreatLocker, which has become essential in safeguarding our infrastructure by blocking unapproved applications and defending against unknown malware. Given our exposure to frequent malware, ThreatLocker, through TAISE's expert implementation, has proven invaluable ThreatLocker Protect is very simple and easy to understand. You do not need much technical knowledge to be able to use it. It is very good. Anybody with a bit of IT knowledge is able to handle it. Ringfencing adds an extra layer of defense. If an application is compromised, you can just exclude the computer and do your troubleshooting and find out what the problem was. It goes hand in hand with application whitelisting. It has been very helpful. It adds an extra security system which is very much needed for our infrastructure. ThreatLocker Protect has improved my organization greatly. Before using ThreatLocker Protect, we experienced a malware attack that caused significant damage, corrupting many of our files. Since implementing ThreatLocker Protect, we have not faced any such issues, and our operations have been smooth. We were able to realize its benefits immediately. No user can install any unknown applications or unauthorized applications on their own. I have been able to manage my systems effectively without any malware. ThreatLocker Protect has reduced our help desk tickets by about 40%, as every software they use is approved by me before use, limiting unauthorized installations. ThreatLocker Protect has freed up a lot of time. I do not have to do much with the help desk because our systems are protected with ThreatLocker Protect.
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Top Industries

By visitors reading reviews
Computer Software Company
19%
Manufacturing Company
7%
Financial Services Firm
7%
Government
6%
Computer Software Company
37%
Retailer
8%
Financial Services Firm
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about SentinelOne?
The AI solution makes it easy for customers to detect and manage policies, as well as documents that help customers manage their platform.
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
I handle the technical aspects, while my manager deals with pricing. Although the pricing seems good, there have been inconsistencies in contract negotiations. What we are told during calls sometim...
What needs improvement with ThreatLocker Allowlisting?
ThreatLocker would benefit from incorporating an antivirus feature or comprehensive 24-hour log monitoring, a valuable enhancement for both business and enterprise-level users.
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.