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SentinelOne Singularity Complete vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 23, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.5
SentinelOne Singularity Complete enhances efficiency by reducing costs, streamlining management, and consolidating tools, boosting security and savings.
Sentiment score
8.1
ThreatLocker Platform boosts security, blocks ransomware, enhances control, and ensures swift value, reducing overhead for increased productivity and revenue.
Since then, I have not faced any intrusions, which is one reason I chose SentinelOne over ESET.
We have not faced any attacks since we implemented it.
It has absolutely helped reduce our organizational risk.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
 

Customer Service

Sentiment score
7.2
SentinelOne Singularity Complete's support is knowledgeable and quick, but users desire more transparency and interactive options like chat.
Sentiment score
8.8
ThreatLocker Zero Trust offers rapid support, with knowledgeable representatives providing efficient, real-time assistance and commendable Cyber Hero service.
They do a great job of figuring out the problem and pointing you to generic documentation or working with you to fine-tune a solution.
We are using the automated email process for support, and they respond within an hour or two hours sometimes.
A chat service would be beneficial.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
 

Scalability Issues

Sentiment score
8.1
SentinelOne Singularity Complete adapts and scales effortlessly, providing seamless protection and flexibility for businesses of all sizes.
Sentiment score
8.2
ThreatLocker offers scalable zero trust protection, easily deploying across endpoints, adapting efficiently to organizations' evolving security needs.
It's all auto-scale and auto-categorized, configuring automatically.
The tool's built-in automation for deploying the agents works well for large infrastructures like mine.
My deployment is relatively small, and SentinelOne Singularity Complete works within those constraints.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
 

Stability Issues

Sentiment score
7.9
SentinelOne Singularity Complete offers stable, reliable performance with minimal downtime and effective updates, despite occasional legacy system issues.
Sentiment score
7.5
ThreatLocker Zero Trust Platform offers stable, reliable service with minor issues, excellent integration, and responsive support, enhancing dependability.
It has caused problems with interoperability between third-party tools, which could lead to entire servers crashing or specific tools failing.
This indicates room for improvement in stability when interacting with other solutions.
Initially, there were issues, particularly on the management side, but now the console is much more stable.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
 

Room For Improvement

SentinelOne Singularity Complete needs improvements in UI, reporting, integration, support, and resource management for enhanced user experience.
ThreatLocker can enhance with flexible training, improved network management, user interface updates, optimized logging, and increased application support.
The only thing that prevented the attack from succeeding was a free version of Malwarebytes.
Providing a single pane of visibility for the end user would be beneficial.
It's challenging to prevent a user from manipulating their privileges or someone else's of others, and it's difficult to control what users can access at the organizational level.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
 

Setup Cost

SentinelOne Singularity Complete offers competitive pricing with robust features, favorable comparisons, and flexible licensing, justifying its enterprise value.
ThreatLocker Zero Trust Platform is praised for reasonable pricing, flexibility, value, and scalability, despite some renewal challenges.
If you want protection, you have to pay the price.
They counted many of the instances and licenses as duplicates despite them only being alive once, which was frustrating.
It’s cheaper than other competitors.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
 

Valuable Features

SentinelOne Singularity Complete excels in AI threat detection, seamless integration, and real-time protection with minimal false positives.
ThreatLocker enhances security with user-friendly features like allowlisting, ring-fencing, selective elevation, and efficient Cyber Hero support.
I have an advanced app providing visibility of all my endpoints, which was not the case before.
SentinelOne has a feature to decommission automatically, which has been fantastic.
There's also automation that gives my team free time, preventing them from having to look for every alert.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
 

Categories and Ranking

SentinelOne Singularity Com...
Ranking in Endpoint Protection Platform (EPP)
3rd
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
197
Ranking in other categories
Anti-Malware Tools (2nd), Endpoint Detection and Response (EDR) (3rd), Extended Detection and Response (XDR) (2nd)
ThreatLocker Zero Trust End...
Ranking in Endpoint Protection Platform (EPP)
10th
Average Rating
9.2
Reviews Sentiment
7.6
Number of Reviews
39
Ranking in other categories
Network Access Control (NAC) (5th), Advanced Threat Protection (ATP) (7th), Application Control (3rd), ZTNA (6th), Ransomware Protection (4th)
 

Mindshare comparison

As of March 2025, in the Endpoint Protection Platform (EPP) category, the mindshare of SentinelOne Singularity Complete is 4.3%, down from 6.3% compared to the previous year. The mindshare of ThreatLocker Zero Trust Endpoint Protection Platform is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

Asim Naeem - PeerSpot reviewer
It integrates well with other platforms, is user-friendly, and is stable
SentinelOne Singularity Complete integrates with our other security solutions, correlating data from NDR, ADR, SIEM, and XDR tools. All this information is consolidated within SentinelOne, providing a centralized access point. SentinelOne Singularity Complete has helped us streamline our security operations by consolidating multiple solutions into a single platform. We are currently in the process of acquiring a threat intelligence platform to complete our security stack. We use Ranger to monitor our network and track connected devices. This is crucial because it helps us quickly identify unauthorized machines connected to our infrastructure, including personal devices. We have additional security measures in place, but Ranger provides an extra layer of protection. It also alerts us if the SentinelOne Singularity Complete agent is missing from any new or existing machines, allowing us to take appropriate action. SentinelOne Ranger's agentless and hardware-independent nature is crucial for our environment with 26,000 endpoints, as manual management of such a large number would be extremely challenging. Ranger uses a multi-layered approach to prevent vulnerable devices from being compromised. We employ scanners, network configurations, and a risk scanner to assess devices, endpoints, servers, and cloud infrastructures. Vulnerability reports and timelines for remediation are shared with device owners or custodians. This proactive strategy enables us to address vulnerabilities efficiently and secure our infrastructure. SentinelOne Singularity Complete has significantly enhanced our security posture. While no system is impenetrable, this solution has brought us closer to achieving a high level of protection, ensuring we maintain at least a 90 percent security level. Our team is dedicated to refining alerts and eliminating false positives from our solutions. Additionally, a team is responsible for identifying and excluding alerts from the solution. We can manually expedite this process by reviewing these elements and utilizing our security tools. We have been able to reduce the alert volume by 20 percent. Our 30-member Security Operations Center team has been able to redirect their focus to other tasks due to the time saved after implementing SentinelOne Singularity Complete. SentinelOne Singularity Complete has helped us improve our mean time to detect threats, which we accomplish using the Vigilance service for detection and response. SentinelOne Singularity Complete has helped us decrease our organizational risk. We utilize the Security Scorecard to manage our security posture, which has remained steady at 90 percent.
Johnathan Bodily - PeerSpot reviewer
Ensures ransomware protection and reduces phishing chaos
The application control has been great so far, and while I am still exploring the network access controls, I unfortunately don't have access to one module I would love to have due to licensing restrictions. It's easy to use in regard to reducing attack surfaces. For me, it's a piece of cake. We can have something approved within 30 seconds, thanks to the mobile app. We haven't eliminated security solutions. We just add to it, and ThreatLocker has been a great addition. We also have Kaseya and ThreatLocker as a supplement to that. It's useful. They have overlap, and we look at the overlap as a good thing. It's helped your organization save on operational costs or expenses by ensuring that many fewer hours are spent dealing with ransomware nonsense. I cannot count the amount of hours that I personally have not had to put in to recovering an environment from a ransomware event. The last big one took us about three weeks to completely recover from. Since we've grouped ThreatLocker in, the management of that whole setup has gone down to just daily help desk tasks and general server maintenance instead of having the whole system on fire. There are probably thousands of hours of saved time between our teams. It's been great so far. ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications is great. It's my biggest protection, the blocked applications. In a lot of cases, you go to install something yourself that you need for management, and it comes in and says, nope. And then I have to log into the portal and approve it. I get our other guys saying, hey, why are you trying to approve something? Any of the tools that I'm using on a day-to-day basis that haven't been in the environment during the whole learning mode initially, I could go through and set extensions and all that. So, while it's a headache on that end, the amount of saved time I can't even count. It is a little frustrating on my end since I like to go as quickly as I possibly can, and it slows me down. However, that's a really good thing. Depending on the site, it can save a lot of time and cut down headaches. It's likely saved a week's worth of time. It's cut down the amount of sever help desk tickets. Those have become minimal.
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
8%
Financial Services Firm
7%
Government
6%
Computer Software Company
38%
Retailer
8%
Manufacturing Company
5%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Which is better - SentinelOne or Darktrace?
Which solution is better depends on which is more suitable specifically for your company. Darktrace, for example, is meant for smaller to medium-sized businesses. It is also a good option for organ...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
We have encountered a few challenges regarding pricing, contract renewals, and additions. As we explored adding features like Cyber Hero, it proved to be an increased expense for our clients. This ...
What needs improvement with ThreatLocker Allowlisting?
I find that the learning mode is too accessible. Technicians sometimes default to it instead of manually building policy controls. I would prefer the learning mode to be harder to access, ideally h...
 

Also Known As

Sentinel Labs, SentinelOne Singularity
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

 

Sample Customers

Havas, Flex, Estee Lauder, McKesson, Norfolk Southern, JetBlue, Norwegian airlines, TGI Friday, AVX, Fim Bank
Information Not Available
Find out what your peers are saying about SentinelOne Singularity Complete vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: March 2025.
842,466 professionals have used our research since 2012.