Huntress and ThreatLocker Protect are cybersecurity solutions. Users seem happier with the pricing and support of Huntress, but ThreatLocker Protect offers superior features which make it worth the price according to user reviews.
Features: Huntress is praised for its efficient threat detection, easy remediation processes, and straightforward deployment. ThreatLocker Protect is commended for its comprehensive application control, detailed auditing capabilities, and superior application whitelisting. While both have strong features, ThreatLocker Protect’s detailed control and auditing give it an edge.
Room for Improvement: Huntress users suggest enhancements in reporting capabilities, integration with other tools, and user interface. ThreatLocker Protect users mention the need for a more intuitive setup process, improved documentation, and quicker initial deployment times. Each product highlights different areas for growth to streamline their offerings.
Ease of Deployment and Customer Service: Huntress users highlight a straightforward deployment process and responsive support team. ThreatLocker Protect users note some difficulties during the deployment phase but commend the support they receive once set up. The ease of deployment is noted to be better with Huntress, but both offer strong customer service.
Pricing and ROI: Huntress users enjoy the value for money and a reported positive ROI. ThreatLocker Protect, despite a higher cost, is also seen as delivering good ROI due to its robust features. The overall cost considerations lean in favor of Huntress, though the ROI of ThreatLocker Protect can justify the higher initial expense.
The measurable benefits of using ThreatLocker include ensuring real-time protection of organizational resources and maintaining user authentication and protection levels to reduce risks.
Our team on the security side has contacted Huntress support, and they have been pleased.
ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent.
It could be better, especially with response times.
I know other techs with thousands deployed, so scalability isn't an issue.
It is scalable to an extent, depending on where it is used.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
We have not experienced any issues with lagging, crashing, or downtime.
Stability can be improved as there are times it goes down or requires management to adjust policies.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
The pricing is reasonable and normal.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
ThreatLocker's most valuable feature is its scanning capability, which executes all types of executable files.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
ThreatLocker Zero Trust Endpoint Protection Platform offers robust endpoint security through application control and allowlisting, safeguarding servers and workstations from unauthorized software execution.
ThreatLocker Zero Trust Endpoint Protection Platform provides extensive application control with features like ring-fencing and selective elevation, ensuring meticulous execution management. Offering learning mode and extensive support, it integrates threat detection and activity monitoring to enhance compliance, reduce costs, and bolster cybersecurity through alerts and approvals. Despite its strengths, there are areas for improvement in training flexibility, policy updates, and interface enhancements, along with challenges in handling non-digitally signed software. Deployed across environments, it works well with existing cybersecurity instruments for real-time threat prevention.
What are the top features of ThreatLocker?ThreatLocker Zero Trust Endpoint Protection Platform is widely implemented to safeguard IT infrastructures against unauthorized access and application use. In sectors where data security is paramount, this platform enables users to prevent unauthorized software installations and control device applications, ensuring real-time threat prevention and compliance with industry regulations.
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