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Huntress Managed EDR vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.7
Huntress Managed EDR delivers high ROI, cost efficiency, and ease of use, saving users up to 50% compared to prior systems.
Sentiment score
6.5
ThreatLocker reduces operational costs by 20-40% with automation, enhanced security, and minimized tool overlaps, boosting ROI.
We have to provide endpoint security as a core part of our service as an MSP and using Huntress Managed EDR has saved us approximately a thousand dollars a month over using other more expensive, less effective solutions.
CTO at Limetree Labs
My advice to others looking into using Huntress Managed EDR is that if they're looking for an easy-to-use and manage solution, Huntress Managed EDR is a good fit for a small to medium company.
Director, Information Technology at Middletown Medical
I have seen a return on investment mainly through time savings, as we know all the endpoints are protected 24/7, and we understand the value of the SOC team, with the human SOC team being very valuable.
Managing Director at HTL 365 LLC
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
Tier 1 IT Engineer at a retailer with 11-50 employees
Based on what we use ThreatLocker Zero Trust Endpoint Protection Platform for with the same functionalities and packaging, it was around 13 or 14 hours.
Head Of Cyber Security at a outsourcing company with 201-500 employees
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
Project Engineer at Lutz M&A, LLC
 

Customer Service

Sentiment score
8.0
Huntress Managed EDR excels in prompt, knowledgeable support, with high customer ratings for their fast and friendly service.
Sentiment score
8.0
ThreatLocker provides exceptional customer service with responsive, knowledgeable support, earning high satisfaction across industries for swift, personalized assistance.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
Owner at Phenicie Business Management
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Senior Systems Engineer at NetSmart, Inc.
For technical support, I would rate Huntress a ten out of ten, and in truth, they are better than that.
President at Cyber5
They have been very responsive, helpful, and knowledgeable.
Systems Security Analyst & Deputy Security Officer at a financial services firm with 201-500 employees
I would rate their customer support a ten out of ten.
Director, Managed Services at a consultancy with 11-50 employees
Their support is world-class.
Supervisor, Client Security at a consultancy with 11-50 employees
 

Scalability Issues

Sentiment score
8.2
Huntress Managed EDR is praised for its seamless scalability, easy deployment, and suitability for both small and large enterprises.
Sentiment score
7.8
ThreatLocker Zero Trust Platform excels in scalability, allowing seamless deployment and management of numerous endpoints across various company sizes.
I know other techs with thousands deployed, so scalability isn't an issue.
Business Owner at Royal IT
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
Owner at Phenicie Business Management
I can easily scale from one machine to thousands without any fuss.
Owner at Antra Tech
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
Technical Engineer at Cloud 1 Solutions
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
Systems Security Analyst & Deputy Security Officer at a financial services firm with 201-500 employees
ThreatLocker Zero Trust Endpoint Protection Platform scales very smoothly with our growing needs.
CEO at Mostro
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is praised for reliability and performance, with minor issues rarely affecting its lightweight and stable operation.
Sentiment score
7.7
ThreatLocker offers a stable, reliable platform with quick issue resolution, maintaining strong performance despite occasional portal glitches.
About stability, we have not seen any lagging, crashing, downtime, or any sort of instability with Huntress Managed EDR.
Security Specialist at a healthcare company with 201-500 employees
We have not experienced any issues with lagging, crashing, or downtime.
CTO at Accent Consulting
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
Business Owner at Royal IT
For five years, we have not had a problem.
Supervisor, Client Security at a consultancy with 11-50 employees
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
Information Cybersecurity Technology Specialist at Freez.it
It has been very stable, reliable, and accessible.
COO at Panda Technology
 

Room For Improvement

Huntress Managed EDR could improve with better integration, expanded features, detailed reports, and enhanced user interface and training.
ThreatLocker users seek improvements in authentication, device compatibility, web control, integration, interfaces, policy management, reporting, and support.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
VCIO at a tech services company with 11-50 employees
Huntress Managed EDR indicated this is a normal behavior, but I would prefer to be alerted whenever there is any incident involving Windows Defender on any machines, regardless of the status of the incident.
Managing Director at KAN iT
Since we support customers in different countries, expanding the language options for their training would be beneficial.
CTO at Accent Consulting
Controlling the cloud environment, not just endpoints, is crucial.
COO at Panda Technology
ThreatLocker Zero Trust Endpoint Protection Platform could improve by being a little more hands-off, perhaps by having a team inside ThreatLocker that does all the vetting of patches; having one person hired by ThreatLocker to check out patches means that a million other industries using ThreatLocker Zero Trust Endpoint Protection Platform do not have to vet the same patch, ultimately saving time and money around the world.
Technical Support Engineer at CMIT Solutions of Central Orlando
This feedback would help us understand what is learned in real-time, especially during a one-hour learning mode setup, ensuring we remain aware of potentially unnecessary learned items.
Server Administrator at Clay County Sheriff's Office
 

Setup Cost

Huntress Managed EDR offers cost-effective, transparent pricing per endpoint, appealing to small businesses and service providers.
ThreatLocker offers affordable, transparent pricing and comprehensive features, making it valuable compared to other cybersecurity solutions.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
Managing Director at Fluent2 Ltd
It is not too expensive or too cheap. It is just right.
Owner at Antra Tech
It can get expensive for small to medium businesses if large license quantities are not purchased.
Senior Systems Engineer at NetSmart, Inc.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
Director, Managed Services at a consultancy with 11-50 employees
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
Supervisor, Client Security at a consultancy with 11-50 employees
Money is saved because it is not costly, and I would suggest it for other companies.
Helpdesk Engineer at Computer Network Infrastructure (CNI) Consultants
 

Valuable Features

Huntress Managed EDR offers 24/7 SOC, automatic remediation, and easy deployment, simplifying security for small to medium businesses.
ThreatLocker Zero Trust Platform enhances security with application allowlisting, elevation control, ringfencing, and comprehensive monitoring features for endpoint protection.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
CTO at Accent Consulting
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Business Owner at Royal IT
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
Owner at Antra Tech
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
Cyber Security Specialist at Bremmar Consulting
It protects our customers.
CTO at Zettabytes
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
Tier 1 IT Engineer at a retailer with 11-50 employees
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.4
Reviews Sentiment
7.6
Number of Reviews
56
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Managed Detection and Response (MDR) (1st)
ThreatLocker Zero Trust End...
Average Rating
9.2
Reviews Sentiment
7.1
Number of Reviews
73
Ranking in other categories
Network Access Control (NAC) (4th), Endpoint Protection Platform (EPP) (6th), Advanced Threat Protection (ATP) (7th), Application Control (1st), ZTNA (4th), Ransomware Protection (1st)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 6.5%, down 10.5% compared to last year.
ThreatLocker Zero Trust Endpoint Protection Platform, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 1.2% mindshare, up 0.7% since last year.
Managed Detection and Response (MDR) Mindshare Distribution
ProductMindshare (%)
Huntress Managed EDR6.5%
CrowdStrike Falcon Complete MDR6.8%
Arctic Wolf Managed Detection and Response4.9%
Other81.8%
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP) Mindshare Distribution
ProductMindshare (%)
ThreatLocker Zero Trust Endpoint Protection Platform1.2%
Microsoft Defender for Endpoint7.8%
CrowdStrike Falcon6.6%
Other84.4%
Endpoint Protection Platform (EPP)
 

Featured Reviews

JefferyGiddens - PeerSpot reviewer
Director, Information Technology & Cybersecurity at a financial services firm with 51-200 employees
Improving alert visibility and reporting has reduced workload and strengthened security posture
Huntress Managed EDR could be improved by providing more visibility into each alert that comes in and what action was taken on it. There have been times when an alert was received through Microsoft Defender indicating an account was accessed, when in reality it was blocked by a conditional access policy, yet when checking the Huntress portal, that event does not appear at all, lacking indication that it was raised and investigated as not a threat. The reporting in Huntress Managed EDR is fairly basic, as the only available report is effectively an executive summary. Although it contains useful information, other platforms have reporting engines that are much more robust and customizable, functionality that appears to be missing in Huntress.
Santo Joy - PeerSpot reviewer
Head Of Cyber Security at a outsourcing company with 201-500 employees
Security controls have been strengthened with granular application, ringfencing, and access policies
The features of ThreatLocker Zero Trust Endpoint Protection Platform that I like the most are the Ringfencing, elevation control, storage control, and application whitelisting functionality. For examples of how these features benefit my company, we were looking for a solution across various vendors to actually implement application whitelisting controls. ThreatLocker's agent, which is very lightweight and does not use much CPU or RAM, helped us achieve that solution. Ringfencing was an add-on that ticked off a lot of Australian framework security controls, which is the reason we chose it. My impression of the allowlisting feature in terms of managing which software, scripts, and libraries run on my devices is that ThreatLocker's community page has a lot of information around this, which is very helpful. Not only that, the Cyber Hero support that ThreatLocker provides gives us insights and best practices, helping us achieve that solution and guiding us to the right platform. The impact of Ringfencing on controlling the behavior of approved applications has been a big winner for us because it is something that many other platforms do not provide as a functionality. Having that allowed us to identify what applications talk to each other, which is something that many other platforms do not do. The network control feature impacts my ability to manage network traffic across my endpoints and servers. We have not used this widely across all our partners, but wherever required, we use it. It has been an easy solution for those customers to get that control implemented. The elevation feature's role in facilitating just-in-time administrative access for approved applications shows that elevation control helps in many use cases involving remote control platforms, door usage, and security system platforms that require local admins. There are many solutions that provide this functionality, but the licensing cost seems to be expensive, and it also adds another solution into the mix. Rather than doing that, we try to use ThreatLocker Zero Trust Endpoint Protection Platform to achieve that control. Regarding the storage control feature, I have used it. The primary function is USB blocking, which is very widely adopted, and also just locking down and allowing certain users to access certain file locations helps us there. When it comes to enforcing policy-driven access over various storage devices, it depends on the business risk adapted by the companies that we support, but generally the use case is USB and external storage devices where companies know that is a risk, but they do not have appropriate solutions. There are EDR platforms that claim to do this, but ThreatLocker Zero Trust Endpoint Protection Platform does it at an advanced level. My assessment of the efficiency of the real-time threat intelligence and category controls employed by Web Control in blocking malicious and non-compliant sites leads me to think that Web Control is another functionality within ThreatLocker Zero Trust Endpoint Protection Platform that is an add-on on top of the current set. That is another solution that we use based on what is required for the company, but again, that is not widely adapted yet for our partners.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
9%
Insurance Company
6%
Financial Services Firm
5%
Computer Software Company
17%
Retailer
8%
Manufacturing Company
8%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business55
Midsize Enterprise3
By reviewers
Company SizeCount
Small Business49
Midsize Enterprise12
Large Enterprise8
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One downside of Huntress Managed EDR, compared to the CrowdStrike agent, is that it takes a longer time to push it out to all of our endpoints and ensure everything is configured correctly. My team...
What is your primary use case for Huntress?
Our current use cases for Huntress Managed EDR involve replacing CrowdStrike as our endpoint protection in our K-12 school. We use it to ensure that our devices are secure, compliant, and that any ...
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
Pricing, setup costs, and licensing have been pretty accessible and manageable. It was not too expensive to get started, especially at a small scale for a smaller MSP. It is very accessible, easy t...
What needs improvement with ThreatLocker Allowlisting?
Going with the theme of ThreatLocker Zero Trust Endpoint Protection Platform being a one-stop shop where they have just about everything, and they have a really good product stack as is. However, t...
What is your primary use case for ThreatLocker Allowlisting?
We're a managed service provider, mostly dealing with small business office environments, so ThreatLocker Zero Trust Endpoint Protection Platform is used in the context of many different tools. It'...
 

Also Known As

No data available
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: October 2024.
883,824 professionals have used our research since 2012.