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Huntress Managed EDR vs ThreatLocker Zero Trust Endpoint Protection Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.2
Huntress Managed EDR offers substantial ROI, reducing costs and enhancing security, efficiency, and reputation through effective threat management.
Sentiment score
8.2
ThreatLocker enhances security and productivity with real-time protection, leading to revenue growth and improved efficiency in one year.
The measurable benefits of using ThreatLocker include ensuring real-time protection of organizational resources and maintaining user authentication and protection levels to reduce risks.
 

Customer Service

Sentiment score
8.6
Huntress Managed EDR's support is responsive, proactive, and effective, delivering prompt, knowledgeable assistance and exceptional customer service.
Sentiment score
8.4
ThreatLocker Zero Trust Endpoint Protection offers highly-rated, efficient customer service, with rapid response times and knowledgeable support, achieving user satisfaction.
Our team on the security side has contacted Huntress support, and they have been pleased.
ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent.
It could be better, especially with response times.
 

Scalability Issues

Sentiment score
8.5
Huntress Managed EDR is highly rated for its effortless scalability, accommodating varying endpoint growth across different-sized organizations.
Sentiment score
8.3
ThreatLocker efficiently scales for all business sizes, seamlessly managing thousands of endpoints without issues, supporting diverse infrastructures.
I know other techs with thousands deployed, so scalability isn't an issue.
It is scalable to an extent, depending on where it is used.
 

Stability Issues

Sentiment score
8.5
Huntress Managed EDR is highly stable and reliable, with minor issues swiftly resolved and no major performance incidents.
Sentiment score
6.8
ThreatLocker offers stable endpoint protection, with minimal issues that are quickly resolved, enhancing reliability and performance for users.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
We have not experienced any issues with lagging, crashing, or downtime.
Stability can be improved as there are times it goes down or requires management to adjust policies.
 

Room For Improvement

Huntress Managed EDR users desire better reporting, integration, UI, and API enhancements alongside improved macOS and security features.
ThreatLocker could enhance its platform with flexible training, user interface improvements, better integrations, and more comprehensive support.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
 

Setup Cost

Huntress Managed EDR is a cost-effective solution praised for its value, suitable for small businesses and MSPs.
Enterprise users value ThreatLocker's cost-effective Zero Trust Platform for its comprehensive features, excellent support, and customizable tiered pricing.
Huntress has a favourable pricing structure
They are willing to work with you even if you are a small business, and they have fair pricing that reflects the service quality.
The pricing is reasonable and normal.
 

Valuable Features

Huntress Managed EDR offers seamless threat detection and automatic remediation with a user-friendly interface and efficient integration with Windows Defender.
ThreatLocker offers mobile access, zero trust protection, granular control, and support, enhancing security and reducing management costs.
They do not just say, 'Here is a problem.' They tell you where the problem exists, why it is a problem, and what are all the steps to fix it.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
The automated remediation feature also provides significant value.
ThreatLocker's most valuable feature is its scanning capability, which executes all types of executable files.
 

Categories and Ranking

Huntress Managed EDR
Average Rating
9.6
Reviews Sentiment
7.8
Number of Reviews
25
Ranking in other categories
Endpoint Detection and Response (EDR) (8th), Managed Detection and Response (MDR) (2nd)
ThreatLocker Zero Trust End...
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
Network Access Control (NAC) (5th), Endpoint Protection Platform (EPP) (11th), Advanced Threat Protection (ATP) (8th), Application Control (4th), ZTNA (8th), Ransomware Protection (5th)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Huntress Managed EDR is designed for Managed Detection and Response (MDR) and holds a mindshare of 10.5%, up 7.5% compared to last year.
ThreatLocker Zero Trust Endpoint Protection Platform, on the other hand, focuses on Endpoint Protection Platform (EPP), holds 0.7% mindshare, down 0.8% since last year.
Managed Detection and Response (MDR)
Endpoint Protection Platform (EPP)
 

Featured Reviews

Kevin-Alexander - PeerSpot reviewer
Offers peace of mind with 24/7 monitoring and detailed remediation steps
The reporting could be improved by providing a more simplified report that can be easily understood by clients. A way to present the data to the client so they understand its importance would be beneficial. A lot of products have reporting, but if you pass those reports to your clients, they are not going to get the same value out of that report that I am getting. Other than that, I do not have anything. It is simple. It does not bug me. It gets out of my way. What more could you ask for? Their EDR is pretty mature in terms of what it does.
Musah Ibrahim - PeerSpot reviewer
Highly effective at controlling applications and securing our systems
As an architecture firm, we rely on TAISE’s Cybersecurity-as-a-Service (CaaS) to keep our systems safe from malware threats. TAISE introduced us to ThreatLocker, which has become essential in safeguarding our infrastructure by blocking unapproved applications and defending against unknown malware. Given our exposure to frequent malware, ThreatLocker, through TAISE's expert implementation, has proven invaluable ThreatLocker Protect is very simple and easy to understand. You do not need much technical knowledge to be able to use it. It is very good. Anybody with a bit of IT knowledge is able to handle it. Ringfencing adds an extra layer of defense. If an application is compromised, you can just exclude the computer and do your troubleshooting and find out what the problem was. It goes hand in hand with application whitelisting. It has been very helpful. It adds an extra security system which is very much needed for our infrastructure. ThreatLocker Protect has improved my organization greatly. Before using ThreatLocker Protect, we experienced a malware attack that caused significant damage, corrupting many of our files. Since implementing ThreatLocker Protect, we have not faced any such issues, and our operations have been smooth. We were able to realize its benefits immediately. No user can install any unknown applications or unauthorized applications on their own. I have been able to manage my systems effectively without any malware. ThreatLocker Protect has reduced our help desk tickets by about 40%, as every software they use is approved by me before use, limiting unauthorized installations. ThreatLocker Protect has freed up a lot of time. I do not have to do much with the help desk because our systems are protected with ThreatLocker Protect.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Manufacturing Company
9%
Insurance Company
8%
Retailer
7%
Computer Software Company
37%
Retailer
8%
Financial Services Firm
5%
Government
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
Huntress has a cyber education platform, but it lacks all the languages we need. Since we support customers in different countries, expanding the language options for their training would be benefi...
What is your primary use case for Huntress?
We're a managed service provider, so we resell Huntress Managed EDR to our customers. We use the EDR and the MDR products, which provide endpoint and 365 protection.
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
I handle the technical aspects, while my manager deals with pricing. Although the pricing seems good, there have been inconsistencies in contract negotiations. What we are told during calls sometim...
What needs improvement with ThreatLocker Allowlisting?
ThreatLocker would benefit from incorporating an antivirus feature or comprehensive 24-hour log monitoring, a valuable enhancement for both business and enterprise-level users.
 

Also Known As

No data available
Protect, Allowlisting, Network Control, Ringfencing
 

Overview

Find out what your peers are saying about Huntress Managed EDR vs. ThreatLocker Zero Trust Endpoint Protection Platform and other solutions. Updated: October 2024.
831,265 professionals have used our research since 2012.