Huntress and ThreatLocker Protect are cybersecurity solutions. Users seem happier with the pricing and support of Huntress, but ThreatLocker Protect offers superior features which make it worth the price according to user reviews.
Features: Huntress is praised for its efficient threat detection, easy remediation processes, and straightforward deployment. ThreatLocker Protect is commended for its comprehensive application control, detailed auditing capabilities, and superior application whitelisting. While both have strong features, ThreatLocker Protect’s detailed control and auditing give it an edge.
Room for Improvement: Huntress users suggest enhancements in reporting capabilities, integration with other tools, and user interface. ThreatLocker Protect users mention the need for a more intuitive setup process, improved documentation, and quicker initial deployment times. Each product highlights different areas for growth to streamline their offerings.
Ease of Deployment and Customer Service: Huntress users highlight a straightforward deployment process and responsive support team. ThreatLocker Protect users note some difficulties during the deployment phase but commend the support they receive once set up. The ease of deployment is noted to be better with Huntress, but both offer strong customer service.
Pricing and ROI: Huntress users enjoy the value for money and a reported positive ROI. ThreatLocker Protect, despite a higher cost, is also seen as delivering good ROI due to its robust features. The overall cost considerations lean in favor of Huntress, though the ROI of ThreatLocker Protect can justify the higher initial expense.
If something were to happen without ThreatLocker, the cost would be huge, and thus, having it is definitely worth it.
The main return on investment is peace of mind, knowing that with ThreatLocker on any endpoint, it will almost always block all malicious code or exploits, even zero-day exploits.
It keeps malware, Trojans, and ransomware at bay.
I felt it was important to raise awareness about this new technique where attackers use legitimate applications to gain remote access and control of computers.
They are thorough and ensure the problem is addressed without pushing responsibilities onto me unnecessarily.
Our team on the security side has contacted Huntress support, and they have been pleased.
They have been very responsive, helpful, and knowledgeable.
I would rate their customer support a ten out of ten.
Their support is world-class.
I know other techs with thousands deployed, so scalability isn't an issue.
Scaling Huntress is simple; I can manage up to a thousand devices without issue.
I can easily scale from one machine to thousands without any fuss.
I started off with just the servers, and within a month and a half, I set up the entire company with ThreatLocker.
It seems to primarily operate on the endpoints rather than at a central location pushing out policies.
I would rate it a ten out of ten for scalability.
We have not experienced any issues with lagging, crashing, or downtime.
I never experienced issues, but once there was an instance with false positives with their Rio service, which was quickly resolved by customer service.
It barely takes up resources on the computer, and I have had no issues with lagging or crashing.
For five years, we have not had a problem.
Once deployed, it downloads the policies locally, so even if the computer doesn't have internet, it doesn't matter.
It has been very stable, reliable, and accessible.
A more transparent way for the support team at Huntress and our IT team to collaborate to make it faster and easier would be beneficial.
Since we support customers in different countries, expanding the language options for their training would be beneficial.
Their EDR is pretty mature in terms of what it does.
Controlling the cloud environment, not just endpoints, is crucial.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
The savings from utilizing the included Windows Defender offset the cost of Huntress Managed EDR, making it an affordable solution overall.
It is not too expensive or too cheap. It is just right.
It can get expensive for small to medium businesses if large license quantities are not purchased.
After conversations with other partners, it became clear we underpriced it initially, which caused most of our issues.
We are moving towards the Unified solution, where they basically bundle everything together, providing us better stability with the ability to bring in new product offerings without having to go back to the customer and say, 'This is going to cost you.'
I had a really good deal at the time, and it continues to be cost-effective.
What stands out most is their human element: when faced with an unknown threat, real people, not just automated processes, are investigating it, and they're people we trust.
They provide detailed remediation steps, explaining why an issue is a problem and what steps to take.
Previously, I could not modify it unless I had special Microsoft licensing, so it was beneficial to control Windows Defender through a central console to add policies and things like that.
ThreatLocker Zero Trust Endpoint Protection Platform's ability to block access to unauthorized applications has been excellent.
It protects our customers.
The major benefit is fewer breaches overall, as nothing can be run without prior approval. This helps my company protect its data and secure itself effectively.
Huntress Managed EDR offers robust managed detection and response capabilities with 24/7 threat hunting, intuitive deployment, and proactive threat management for small to medium businesses.
Huntress Managed EDR provides essential cybersecurity services to businesses by integrating seamlessly with existing tools like Microsoft Defender. Around-the-clock SOC expertise, proactive alerts, and automatic remediation define its core offerings. It effectively monitors threats, detecting footholds and malicious IPs while providing quick isolation of suspicious activities. The platform simplifies security management, reducing reliance on multiple security solutions and enhancing threat response efficiency.
What are the key features of Huntress Managed EDR?Huntress Managed EDR is commonly implemented in industries requiring enhanced cybersecurity, including finance, healthcare, and IT services. Its ability to complement traditional antivirus tools and integration with remote monitoring supports a comprehensive defense strategy against advanced threats. Its deployment is simplified for diverse IT environments, ensuring automated and fast response to emerging security challenges.
ThreatLocker Zero Trust Endpoint Protection Platform offers robust endpoint security through application control and allowlisting, safeguarding servers and workstations from unauthorized software execution.
ThreatLocker Zero Trust Endpoint Protection Platform provides extensive application control with features like ring-fencing and selective elevation, ensuring meticulous execution management. Offering learning mode and extensive support, it integrates threat detection and activity monitoring to enhance compliance, reduce costs, and bolster cybersecurity through alerts and approvals. Despite its strengths, there are areas for improvement in training flexibility, policy updates, and interface enhancements, along with challenges in handling non-digitally signed software. Deployed across environments, it works well with existing cybersecurity instruments for real-time threat prevention.
What are the top features of ThreatLocker?ThreatLocker Zero Trust Endpoint Protection Platform is widely implemented to safeguard IT infrastructures against unauthorized access and application use. In sectors where data security is paramount, this platform enables users to prevent unauthorized software installations and control device applications, ensuring real-time threat prevention and compliance with industry regulations.
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