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Cortex XDR by Palo Alto Networks vs Trellix Active Response comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.7
Cortex XDR secures data, reduces malware, lowers costs, and replaces systems, enhancing user satisfaction and operational efficiency.
Sentiment score
6.5
Trellix Active Response improved threat detection, reduced incident response times, increased efficiency, and enhanced productivity with an intuitive interface.
They appreciate the rich telemetry data from the solution, as it provides in-depth threat identification.
While we haven't yet quantified the financial benefits, we recognize that there has been a return on investment, particularly with operational efficiencies provided by the alerts.
 

Customer Service

Sentiment score
6.6
Cortex XDR support is praised for responsiveness but criticized for delayed responses and knowledge gaps in certain regions.
Sentiment score
8.5
Trellix Active Response's technical support is praised, though customer interactions have decreased and users see room for improvement.
Their support is efficient and responsive whenever I raise a ticket through my portal.
Every vendor has similar support; it depends on how the case is handled and raised.
 

Scalability Issues

Sentiment score
7.6
Cortex XDR offers scalable, efficient data handling across Linux, Mac, and Windows, praised for simplifying large enterprise management.
Sentiment score
7.2
Trellix Active Response is scalable, integrates easily, handles large data seamlessly, and maintains performance and security with minimal latency.
The scalability of Active Response is satisfactory.
 

Stability Issues

Sentiment score
8.1
Cortex XDR is praised for its stability and reliability, with minor issues noted but generally offering seamless protection.
Sentiment score
8.3
Trellix Active Response is praised for reliability, efficient data handling, quick threat detection, adaptability, and stability with minimal downtime.
Cortex XDR is stable, offering high quality and reliable performance.
 

Room For Improvement

Cortex XDR struggles with integration, high memory, false positives, limited features, complex setup, and lacks enhanced support and customization.
Trellix Active Response requires enhanced resource management, advanced features like AI, better support, and optimization for improved performance.
The inclusion of this feature would allow the application of DLP policies alongside antivirus policies via a single agent and console, making it more competitive as other OEMs often offer DLP solutions as part of their antivirus products.
Cortex XDR could improve its sales support team, including better commission structures and referral programs.
We would like Trellix to optimize the technology for these systems similarly to how it is deployed for normal endpoints.
 

Setup Cost

Enterprise buyers view Cortex XDR as expensive yet flexible, offering scalable licensing with varying costs based on features and users.
Cortex XDR is perceived as expensive by some customers, yet offers dynamic pricing.
Compared to competitors such as CrowdStrike and Sophos, the pricing of Cortex XDR by Palo Alto Networks is similar to CrowdStrike but more expensive than Sophos.
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective.
 

Valuable Features

Cortex XDR excels in cybersecurity with advanced detection, ease of use, and integration, offering scalable, efficient threat management.
Trellix Active Response is praised for robust threat detection, real-time incident response, easy integration, and comprehensive reporting features.
It incorporates AI for normal behavior detection, distinguishing unusual operations.
The product provides automation responses in case of a threat attack, severity assessments, centralized manageability, and comprehensive compliance features, resulting in reduced costs.
They notify us immediately of any vulnerabilities on the endpoints, allowing us to deploy a response quickly.
 

Categories and Ranking

Cortex XDR by Palo Alto Net...
Average Rating
8.4
Reviews Sentiment
7.4
Number of Reviews
90
Ranking in other categories
Endpoint Protection Platform (EPP) (4th), Extended Detection and Response (XDR) (7th), Ransomware Protection (2nd), AI-Powered Cybersecurity Platforms (4th)
Trellix Active Response
Average Rating
6.8
Reviews Sentiment
7.6
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (50th)
 

Featured Reviews

Mohammad Qaw - PeerSpot reviewer
Perfect correlation and XDR capabilities for network traffic plus endpoint security
The solution should force customers to integrate with network traffic to see the full benefits of XDR. If you are not integrating it or feeding in your network traffic, then you are just buying a normal antivirus which doesn't make any sense. You are paying double the price to use the antivirus feature or to say you have XDR, but in reality you are not using it. The solution should include an on-premises option because some customers want only on-premises. It would be hard, but good to do if possible. Open XDR would be beneficial in the future. Right now, the solution is Closed XDR so cannot communicate with the few new vendors in the Open XDR market.
ED
Operational efficiencies increase with immediate threat alerts for endpoints
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work The alerts provided by Trellix Active Response are its most valuable feature. They notify us immediately of any vulnerabilities on the…
report
Use our free recommendation engine to learn which Endpoint Detection and Response (EDR) solutions are best for your needs.
848,476 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Financial Services Firm
9%
Government
7%
Manufacturing Company
7%
Government
17%
Financial Services Firm
14%
Comms Service Provider
11%
University
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Cortex XDR by Palo Alto vs. Sentinel One
Cortex XDR by Palo Alto vs. SentinelOne SentinelOne offers very detailed specifics with regard to risks or attacks. The ability to reverse damage caused by ransomware with minimal interruptions to...
Comparing CrowdStrike Falcon to Cortex XDR (Palo Alto)
Cortex XDR by Palo Alto vs. CrowdStrike Falcon Both Cortex XDR and Crowd Strike Falcon offer cloud-based solutions that are very scalable, secure, and user-friendly. Cortex XDR by Palo Alto offers ...
How is Cortex XDR compared with Microsoft Defender?
Microsoft Defender for Endpoint is a cloud-delivered endpoint security solution. The tool reduces the attack surface, applies behavioral-based endpoint protection and response, and includes risk-ba...
What is your experience regarding pricing and costs for McAfee Active Response?
Based on our evaluations, Trellix Active Response's pricing was the most feasible from a cost perspective. I rate the pricing between a six and an eight. It is justified.
What needs improvement with McAfee Active Response?
The only area for improvement is regarding operational technology devices, specifically the engineering automation systems. We would like Trellix to optimize the technology for these systems simila...
What is your primary use case for McAfee Active Response?
We use Trellix Active Response primarily for our endpoints, including desktop computers. It monitors all the tools that our users use for their day-to-day work.
 

Also Known As

Cyvera, Cortex XDR, Palo Alto Networks Traps
McAfee Active Response
 

Overview

 

Sample Customers

CBI Health Group, University Honda, VakifBank
Liquor Control Board of Ontario
Find out what your peers are saying about Cortex XDR by Palo Alto Networks vs. Trellix Active Response and other solutions. Updated: April 2025.
848,476 professionals have used our research since 2012.