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Cortex XSIAM vs Logpoint comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
5.4
Cortex XSIAM offers significant ROI and reduced staffing needs, though some businesses await full financial assessments.
Sentiment score
8.1
Logpoint ensures compliance, offers cost-effectiveness and predictable pricing, and boosts ROI, providing value in security operations.
 

Customer Service

Sentiment score
6.9
Cortex XSIAM customer support varies, with mixed reviews ranging from inadequate responses to helpful, efficient resolutions across different tiers.
Sentiment score
7.4
Logpoint's customer service experiences response delays and varied technical support, with language barriers and stretched local representatives noted.
It is ineffective in terms of responding to basic queries and addressing future requirements.
The Palo Alto support team is fully responsive and helpful.
The technical support for Logpoint is very good, and I would rate it as nine out of ten.
Logpoint's customer support is not sufficient with only one engineer in the US.
 

Scalability Issues

Sentiment score
7.3
Cortex XSIAM scales easily for enterprises, rated highly for scalability, despite integration reliance concerns, supporting numerous assets and users.
Sentiment score
7.6
Logpoint offers exceptional scalability, adaptability, and modularity, supporting growth for small to medium enterprises with robust architecture.
Without proper integration, scaling up with more servers is meaningless.
Cortex XSIAM is highly scalable.
It is web-based and accommodates the expansion of our organization.
Logpoint is scalable and capable of expanding.
 

Stability Issues

Sentiment score
8.2
Cortex XSIAM is highly stable, cloud-based, and dependable, with minimal downtime, excellent reliability ratings, and rare intervention needs.
Sentiment score
6.6
Logpoint generally maintains stability but can face issues due to hardware dependency and resource allocation, improving with newer versions.
The product was easy to install and set up and worked right.
Overall, Cortex XSIAM is stable.
I have received reports indicating glitches and downtimes with Logpoint.
 

Room For Improvement

Cortex XSIAM needs improvements in integration, performance, usability, and support services, with enhanced automation and developer-friendliness.
Logpoint requires better integration, usability, performance, documentation, installation processes, cloud capabilities, support, and threat management features.
In terms of incident response automation, it is quite poor due to the lack of integration with all security tools, making manual intervention necessary.
Cortex XSIAM needs improvements in terms of data onboarding, parsers, and third-party integration supports.
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable compared to CrowdStrike.
Dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
Logpoint needs to be cloud-native, as currently, it is not.
 

Setup Cost

Cortex XSIAM is competitively priced compared to Splunk and Microsoft Sentinel but involves complex licensing and additional costs.
Logpoint offers a cost-effective subscription model with fixed pricing, though advanced consulting fees could increase overall costs.
The product is very expensive.
The first impression is that XSIAM would be more expensive than others we tried.
The licensing cost of Cortex XSIAM is more or less the same as Splunk, making it quite expensive compared to other tools.
I rate the pricing at eight, suggesting it's relatively good or affordable.
 

Valuable Features

Cortex XSIAM provides advanced threat detection with machine learning, seamless third-party integration, and comprehensive network and endpoint protection.
Logpoint offers cost-effective log management with advanced analytics, seamless integrations, and user-friendly SIEM and SOAR features.
Its signature-less subscriptions and robust detection power stand out in improving threat detection.
Cortex XSIAM is able to detect abnormal behavior of malicious code and subsequently block it.
One of the valued aspects of the product is its use of artificial intelligence to detect security vulnerabilities.
The UEBA enables us to monitor at the device level, and SOAR provides playbooks and templates that we can modify and incorporate into the platform.
It effectively facilitates logging and log storage and assists in security event management by ingesting security events.
 

Categories and Ranking

Cortex XSIAM
Ranking in Security Information and Event Management (SIEM)
17th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
12
Ranking in other categories
Identity Threat Detection and Response (ITDR) (6th), AI-Powered Cybersecurity Platforms (7th)
Logpoint
Ranking in Security Information and Event Management (SIEM)
23rd
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Log Management (23rd), User Entity Behavior Analytics (UEBA) (8th), Endpoint Detection and Response (EDR) (29th), Security Orchestration Automation and Response (SOAR) (14th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cortex XSIAM is 2.8%, up from 0.6% compared to the previous year. The mindshare of Logpoint is 0.8%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Forrest Stevens - PeerSpot reviewer
A robust security operation that ensures achieving automation, stability, and scalability
There is room for improvement in some areas, and I would highlight three key aspects. Firstly, the Attack Surface Management (ASM) module could benefit from more contextual depth. Currently, it tends to provide a broad overview without enriched context, and there's room for enhancement in this regard. Secondly, further integration capabilities with various other software products that can seamlessly tie into Cortex XSIAM would be advantageous. This would enhance its versatility and interoperability within a broader ecosystem. Regarding performance, there's potential for optimization. When multiple tabs are open in Cortex XSIAM, it can experience slowdowns, leading to longer load times for web pages. It's worth noting that this isn't a severe issue, and it doesn't entail waiting for extended periods, but there is room for improvement in terms of performance optimization.
Abdullah Secca - PeerSpot reviewer
Valuable monitoring and integration features boost compliance
They are not in the US market, and the quality of support has declined. They migrated operations from Boston to Denmark, and we cannot use a tool hosted outside the country. Additionally, dealing with foreign entities for support was a challenge, leading us to switch providers due to lack of adequate support.
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
10%
Financial Services Firm
10%
Government
7%
Educational Organization
61%
Computer Software Company
10%
Comms Service Provider
5%
Manufacturing Company
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Cortex XSIAM?
It is an effective solution in terms of performance and functionalities.
What is your experience regarding pricing and costs for Cortex XSIAM?
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable. CrowdStrike licensing is easier and follows an annual recurring revenue model, unlike Cortex XSIAM.
What needs improvement with Cortex XSIAM?
Cortex XSIAM is pretty expensive, and the licensing process is not very comfortable compared to CrowdStrike. CrowdStrike offers an annual recurring revenue option that Cortex XSIAM does not provide.
What is your experience regarding pricing and costs for LogPoint?
I rate the pricing at eight, suggesting it's relatively good or affordable.
What needs improvement with LogPoint?
Logpoint needs to be cloud-native, as currently, it is not. Additionally, there should be compliance mapping, where the features and actions within Logpoint map to security compliance standards.
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
AP Pension, Copenhagen Airports, KMD, Terma, DISA, Danish Crown, Durham City Council, Game, TopDanmark, Lahti Energia, Energi Midt, Synoptik, Eissmann Group Automotive, Aligro, CG50...
Find out what your peers are saying about Cortex XSIAM vs. Logpoint and other solutions. Updated: April 2025.
847,862 professionals have used our research since 2012.