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Cribl vs Trellix Helix Connect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Apr 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.3
Cribl enhanced data management efficiency, delivering cost savings, improved processing speed, system performance, and operational flexibility for users.
Sentiment score
6.2
Trellix Helix enhanced security, reduced costs, increased efficiency, minimized manual work, decreased downtime, and offered deeper security insights.
 

Customer Service

Sentiment score
6.8
Cribl customer service is praised for prompt responses, effective support, and community assistance, with a high satisfaction rating.
Sentiment score
6.8
Trellix Helix Connect's customer service is praised for quick, efficient support despite minor delays, maintaining high user satisfaction.
The community, including the engineering and sales teams, is available on Slack and is very supportive.
We experienced some challenges due to the ongoing transformation and fusion of McAfee and FireEye, but we are committed to improving response times.
 

Scalability Issues

Sentiment score
7.9
Cribl is scalable and easily integrates with CI/CD pipelines, receiving praise for efficient deployment and seamless cloud management.
Sentiment score
7.8
Trellix Helix Connect is scalable and favored by many, despite some considering cost as a limiting factor.
We support the largest companies in the world and can cater to large environments.
 

Stability Issues

Sentiment score
7.3
Cribl is generally rated 7-8 for stability, with minor bugs quickly addressed and continuous development enhancing reliability.
Sentiment score
8.4
Trellix Helix Connect is highly reliable with strong stability, minimal bugs, and crucial support for critical applications.
The availability is high, which is critical for our customers who rely on a single panel of glass to operate.
 

Room For Improvement

Cribl needs better legacy compatibility, intuitive logging, enhanced documentation, improved onboarding, and desktop server functionality for developers.
Trellix Helix Connect requires enhancements in interface, integration, support, and pricing, despite praise for its AI capabilities.
Perhaps more flexibility in terms of metrics would be helpful.
We have just released the solutions to the market recently, making it a revolution in the cybersecurity sector.
 

Setup Cost

Cribl offers a cost-effective, scalable pricing model with up to 30% cost reductions, appealing to mid-level and large enterprises.
Trellix Helix Connect is costly but valued for comprehensive security, especially for large enterprises and bundled solutions.
It is not the cheapest, but also not the most expensive solution.
 

Valuable Features

Cribl streamlines real-time data transformation, log collection, and routing with user-friendly features, security, and extensive integration support.
Trellix Helix Connect offers seamless API integration, automation, and AI for efficient threat detection and incident resolution.
The community on Slack is excellent for solving questions and getting ideas.
Trellix Helix, as an AI XDR platform, helps our organization by offering an extensive number of connectors for integration, enabling us to consolidate all information in a single dashboard.
 

Categories and Ranking

Cribl
Ranking in Security Information and Event Management (SIEM)
13th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
10
Ranking in other categories
Application Performance Monitoring (APM) and Observability (14th), Log Management (13th), Observability Pipeline Software (1st)
Trellix Helix Connect
Ranking in Security Information and Event Management (SIEM)
30th
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
11
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of Cribl is 0.5%, up from 0.1% compared to the previous year. The mindshare of Trellix Helix Connect is 0.5%, down from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Phanindra Ponnada - PeerSpot reviewer
Provides good documentation and worth the investment
As of now, there are some environments where some organizations are still on legacy infrastructure, so they are still in virtual environments and are using old versions of devices. Some companies bought Splunk, while others bought Cribl for a very low-priced license. There are some protocols to connect from Cribl to Splunk. I understand Cribl has come into the market very recently, but the tool might have had a picture in its mind where organizations might also have some legacy infrastructure. In the future, with our protocols or our level of architecture, Cribl should not come and say that it is not compatible with them. If Cribl is the reason because I have to change my environment, then I will have to end up investing more. There are some organizations where the end machines have forwarders that forward the data to Cribl, and from it, the data is forwarded to Splunk. This is how general architecture works. There are two methods of connection between Cribl and Splunk. One is the S2S protocol, which collects logs from Cribl or sends data between Cribl and Splunk. There is another method called HTTP Event Collector (HEC) and HTTPS protocol. With Cribl, connecting to Splunk mostly uses the S2S protocol. The tool supports all the latest devices and platform devices, like all the latest operating systems. There are some organizations where there is legacy infrastructure or if they are still on the old platforms. Companies using old platforms have to consider HTTP Event Collector (HEC), and then they have to change their infrastructure setup in order to fulfill that setup. In order to have Google and Splunk set up in my organization, if I have to change my existing infrastructure connectivity or setup, that might incur more cost or more investment for me to have Cribl and Splunk. Cribl should provide compatibility, or else the tool's developers should speak to the people of such organizations and understand the challenges. Cribl could have developed some version that can give backward compatibility.
BiswabhanuPanda - PeerSpot reviewer
You can use it for everything, incident response, automated responses, alerts, visibility
I would give the product an overall rating of eight out of 10. We have 10 people currently using this software. Six are on the list, plus two managers and two IR experts. It's not possible for just one person to maintain the solution, and it's not really allowed. It has to be a team effort, with two or three people. It's not about users. Helix works differently, collecting logs from 6,000 different sources integrated with the solution. The licensing is not based on users; it's based on APIs. It's more of a SIEM SGL type of platform. It collects logs from around 6,000. But have around 10 people maintaining that.
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Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
10%
Healthcare Company
8%
Government
7%
Comms Service Provider
16%
Computer Software Company
13%
Manufacturing Company
13%
Financial Services Firm
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What is your experience regarding pricing and costs for Cribl?
I am not aware of the pricing details, however, I know they use a credit format for billing.
What needs improvement with Cribl?
At the moment, I don't have specific feedback on what can be improved as I do not work with Cribl daily. Perhaps more flexibility in terms of metrics would be helpful.
What is your primary use case for Cribl?
I am using Cribl to have everything centralized in one tool in terms of data collection. We were working with different Splunk customers, and Cribl helps collect data and then send it to an S3 buck...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What is your experience regarding pricing and costs for FireEye Helix?
The price of Trellix Helix is competitive in the market. It is not the cheapest but also not the most expensive. As for additional costs beyond standard licensing fees, there are none.
What needs improvement with FireEye Helix?
I have just released this solution to the market, and my customers' response has been great. While Trellix Wise is seen as a top vendor with its AI implementation for accelerating incident investig...
 

Also Known As

No data available
FireEye Helix, FireEye Threat Analytics
 

Overview

 

Sample Customers

Information Not Available
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about Cribl vs. Trellix Helix Connect and other solutions. Updated: April 2025.
847,625 professionals have used our research since 2012.