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Cross-Enterprise Application Performance Management vs Sumo Logic Observability comparison

Broadcom and Sumo Logic are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #49 with an average rating of 7.0, while Sumo Logic is ranked #20 with an average rating of 7.8. Broadcom holds a 0.0% mindshare in APM, compared to Sumo Logic’s 0.2% mindshare. Additionally, 50% of Broadcom users are willing to recommend the solution, compared to 100% of Sumo Logic users who would recommend it.
Sumo Logic Observability
Read 6 Sumo Logic Observability reviews
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  • 270 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Cross-Enterprise Application Performance Management and Sumo Logic Observability are significant contenders in the tech market. Cross-Enterprise is preferred for pricing and support, while Sumo Logic is favored for its features and perceived value.

Features: Cross-Enterprise Application Performance Management offers comprehensive monitoring, alerting capabilities, and broad integration support. Sumo Logic Observability stands out with advanced analytics, real-time insights, and robust data visualization tools. Sumo Logic's more sophisticated features provide a competitive advantage in terms of functionality.

Room for Improvement: Cross-Enterprise Application Performance Management could enhance integration capabilities, increase automation features, and improve user interface design. Sumo Logic Observability has room for better scalability, enhanced customization options, and reduced deployment complexity.

Ease of Deployment and Customer Service: Cross-Enterprise Application Performance Management is noted for its straightforward deployment process and responsive customer service. Sumo Logic Observability receives mixed reviews on deployment but is commended for excellent customer support.

Pricing and ROI: Cross-Enterprise Application Performance Management provides a cost-effective solution with good ROI. Sumo Logic Observability has higher setup costs but delivers robust ROI through its advanced features.

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Buyer's Guide
Cross-Enterprise Application Performance Management vs. Sumo Logic Observability
April 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cross-Enterprise Applicatio...
Ranking in Application Performance Monitoring (APM) and Observability
49th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
2
Ranking in other categories
No ranking in other categories
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
20th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (21st), AIOps (10th)
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Cross-Enterprise Application Performance Management is 0.0%, down from 0.0% compared to the previous year. The mindshare of Sumo Logic Observability is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mohammed Shahpoup - PeerSpot reviewer
Offers a great reporting experience, with much customization and flexibility in extracting reports but it can be more user-friendly
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has such a bad user interface. All features and systems, like servers, should have a modern graphical user interface, but CA Service Desk remains classic and still uses a desktop-based interface. It doesn't add features easily; if you need additional functionality, you have to go through many steps. Competitors like ServiceNow, Micro Focus SMAX, and ManageEngine all have better user interfaces. This is the main solution that needs improvement. I am very satisfied with the modeling systems, the grid, and the existing features, except for the graphical user interface.
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Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All solutions from Broadcom are very easy to install."
"The technical support and documentation are quite good."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening."
"I have not seen any stability issues in the product."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"The product is easy to learn."
 

Cons

"The UI could be better. When I look at the dashboard, for example, the information looks cluttered and unorganized."
"They lack support and presence in Egypt."
"The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
 

Pricing and Cost Advice

"I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap."
"Now, they’re not charging by ingests anymore. You should expect the price to be a bit of an unknown and to basically increase as the business increases."
"I started on the free tier to try it out, but because of our usage, we're now paying for it."
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Top Industries

By visitors reading reviews
No data available
Financial Services Firm
16%
Computer Software Company
14%
Manufacturing Company
10%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Cross-Enterprise Application Performance Management?
I would rate the pricing a three out of ten, with ten being expensive. So, it is rather cheap. On a yearly basis, we pay $400,000. It is fixed, but it differs from year to year because we can add m...
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What needs improvement with Cross-Enterprise Application Performance Management?
My experience indicates that it needs enhancements in the UI. We are in 2024, and the GUI doesn't meet current expectations for user interfaces or Excel integration. Mainly, CA Service Desk has suc...
See all answers
What is your primary use case for Cross-Enterprise Application Performance Management?
At our bank, we have two teams: * one for Network Operations Center (NOC) and * another for administration and innovation. I am the technical lead in administration. For daily basis, the NOC team u...
See all answers
What do you like most about Sumo Logic Observability?
The product is easy to learn.
See all answers
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
See all answers
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
See all answers
 

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Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
April 2025
Cross-Enterprise Application Performance Management reportDownload Cross-Enterprise Application Performance Management product report
Buyer's Guide
Sumo Logic Observability
March 2025
Sumo Logic Observability reportDownload Sumo Logic Observability product report
 

Also Known As

CA Cross-Enterprise Application Performance Management
No data available
 

Overview

CA Cross-Enterprise APM provides 24/7 monitoring of business transactions for complex application environments by monitoring the real-time performance of mainframe subsystems and providing CA Application Performance Management with this data on a single pane of glass.

Broadcom

Sumo Logic Observability is widely used for log aggregation, analysis, and SIEM capabilities. It assists in monitoring data, creating dashboards, and managing log storage.

Sumo Logic Observability helps teams with logging in production, debugging with trace IDs, and performing queries across large datasets. Developers leverage centralized logs for error detection and tracking metrics like successful transactions and data volume. Security teams integrate it with SOAR systems for automation and enhanced security investigations.

What are the key features?
  • Well-crafted dashboards: Provides visually appealing and easy-to-use dashboards.
  • Diverse apps: Supports multiple applications for various use cases.
  • Centralized management: Enables streamlined log management from a unified platform.
  • Near-real-time alerting: Facilitates quick incident resolution with timely notifications.
  • Continuous querying: Allows for constant data analysis without interruptions.
  • Proprietary query language: Offers a robust and flexible language for complex queries.
  • Custom field creation: Simplifies addition of custom fields for better data categorization.
  • Robust data tracing: Ensures effective log tracing for efficient debugging and analysis.
What benefits or ROI should users look for?
  • Improved error detection: Helps quickly identify and address errors in production.
  • Enhanced security: Integrates with SOAR for better security automation and investigation.
  • Efficient log management: Centralizes log storage and management, simplifying processes.
  • Timely incident resolution: Near-real-time alerts and continuous queries lead to faster issue resolution.
  • Customizable to user needs: Offers flexibility with custom fields and a proprietary query language.

Industries like finance, healthcare, and technology implement Sumo Logic Observability to monitor sensitive data, manage high transaction volumes, and ensure compliance with regulatory standards. Security and development teams benefit from its robust capabilities, enabling effective collaboration and streamlined operations.

Sumo Logic
 

Sample Customers

NIIT Technologies, Cetip Safeguards
Information Not Available
Buyer's Guide
Cross-Enterprise Application Performance Management vs. Sumo Logic Observability
April 2025
Free Report: Cross-Enterprise Application Performance Management vs. Sumo Logic Observability
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