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Dynatrace vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.2
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
 

Setup Cost

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No sentiment score available
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
 

Stability Issues

No sentiment score available
Sentiment score
8.9
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Ranking in AIOps
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
344
Ranking in other categories
Log Management (4th), Mobile APM (1st), Container Monitoring (2nd)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
25th
Ranking in AIOps
10th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (23rd)
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.7%, down from 14.7% compared to the previous year. The mindshare of Sumo Logic Observability is 0.1%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Sathis-Kumar - PeerSpot reviewer
The single-agent format is easy to use and accurately captures issues
We are currently migrating from AppDynamics to the solution. AppDynamics is moving toward a fast model and has a few issues with vendor support. It also requires multiple agents for each function. For example, a Java-related APM requires the installation of another agent. The solution is a bit higher priced than AppDynamics but is more user friendly and only requires one agent, so our application teams prefer it.
David Onuh - PeerSpot reviewer
Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools
Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action. Another valuable feature is easy custom field creation in Sumo Logic. For example, recently, we had Sumo collect all our container tier load data. Containers can be expensive with heavy logging, so we only wanted important information there. We easily created custom fields without changing our applications because Sumo supported, I think, ten active logging applications at the time. These are heavy applications. Rerouting everything for that field change would have been difficult. So, configuring Sumo Logic, adding a new field, and having applications update that specific field was convenient. Sumo Logic automatically identified different logic categories for us.
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Top Industries

By visitors reading reviews
Educational Organization
33%
Financial Services Firm
17%
Computer Software Company
8%
Manufacturing Company
6%
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
14%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
Information Not Available
Find out what your peers are saying about Dynatrace vs. Sumo Logic Observability and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.