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Amazon CloudWatch vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.2
Amazon CloudWatch provides efficient monitoring, reducing manual labor and enhancing ROI, prompting increased usage and cloud migration clarity.
Sentiment score
7.0
Sumo Logic Observability improved operational efficiency, reduced downtime, and provided better issue resolution, visibility, stability, and proactive IT management.
 

Customer Service

Sentiment score
7.6
Amazon CloudWatch support is highly rated for its responsiveness, knowledgeable staff, and effective tiered support system with premium options.
Sentiment score
7.8
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
 

Scalability Issues

Sentiment score
7.7
Amazon CloudWatch is scalable, reliable, and effectively manages data for large systems, making it ideal for organizational monitoring.
Sentiment score
7.3
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
 

Stability Issues

Sentiment score
8.2
Amazon CloudWatch is highly reliable with 99% availability, consistent performance, minor data lag, and rare downtimes, despite occasional query complexities.
Sentiment score
8.8
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
 

Room For Improvement

Amazon CloudWatch needs enhancements in customization, usability, data streaming, multi-cloud support, integration, machine learning, and comprehensive documentation.
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
Maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
 

Setup Cost

Amazon CloudWatch offers competitive pricing with a flexible pay-as-you-go model, influenced by usage and integration needs.
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
 

Valuable Features

Amazon CloudWatch provides seamless AWS integration, real-time data, robust analytics, automation, security features, and cross-platform log storage.
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
I like its filtering capability and its ability to give the cyber engine insights.
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
11th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Log Management (13th)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (11th)
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
Shamshir Nangla - PeerSpot reviewer
Getting up and running is easy, even for a newbie but management of searches definitely needs improvement
Operational effectiveness with regards to when there's an issue, when there's a reactive issue, people are able to, or as well as proactively, actually, because we use their PagerDuty integrations. We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening. With those same alerts, obviously, with that platform, you can use it to reactively start looking at troubleshooting issues as they're happening right then and there or incidents. So it's been very, very good for alerting and for troubleshooting issues. For predicting issues before they happen, it is not very good. They have a feature called anomaly detection, but I think it's quite premature compared to other stuff out there. So it's good for alerts and for troubleshooting operational effectiveness. When your operations are down or segregated, it's perfect because it will help you diagnose the issues.
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Top Industries

By visitors reading reviews
Computer Software Company
18%
Financial Services Firm
17%
Manufacturing Company
8%
University
5%
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
12%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
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