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Amazon CloudWatch vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024
 

Categories and Ranking

Amazon CloudWatch
Ranking in Application Performance Monitoring (APM) and Observability
12th
Ranking in Cloud Monitoring Software
9th
Average Rating
8.0
Reviews Sentiment
7.2
Number of Reviews
45
Ranking in other categories
Log Management (12th)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
23rd
Ranking in Cloud Monitoring Software
22nd
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
6
Ranking in other categories
AIOps (11th)
 

Featured Reviews

Rasanpreet Singh - PeerSpot reviewer
Reliable AWS monitoring and logging
The choice of logging solution should always be determined by the specific business requirements. It is crucial to align the logging strategy with what type of logs are needed and how they should be used. There are instances where we require custom solutions to retrieve logs, especially application logs that may not be easily accessible through CloudWatch or similar services. When we heavily rely on AWS native services, CloudWatch is indeed a robust choice. However, in certain scenarios, we might need integration capabilities with other tools, and if they can incorporate such features, it would enhance overall logging capabilities. I would rate it eight out of ten.
David Onuh - PeerSpot reviewer
Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools
Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action. Another valuable feature is easy custom field creation in Sumo Logic. For example, recently, we had Sumo collect all our container tier load data. Containers can be expensive with heavy logging, so we only wanted important information there. We easily created custom fields without changing our applications because Sumo supported, I think, ten active logging applications at the time. These are heavy applications. Rerouting everything for that field change would have been difficult. So, configuring Sumo Logic, adding a new field, and having applications update that specific field was convenient. Sumo Logic automatically identified different logic categories for us.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Amazon CloudWatch is collecting the logs from Lambda."
"It is a stable solution...I rate the technical support a ten out of ten."
"Scheduling is a valuable feature."
"The most valuable feature of Amazon CloudWatch is intrusion prevention."
"It's a very simple logging system."
"The most valuable features of Amazon CloudWatch are metrics, dashboards, alarms, logs, events, logs insight, and application insights."
"The tool enables live monitoring."
"Amazon CloudWatch's best feature stems from its ability to monitor app performance."
"Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action."
"Sumo Logic Observability presents a range of valuable features, including well-crafted dashboards and a diverse selection of helpful apps. However, personally, I don't hold a favorable opinion of the solution. While I don't struggle with writing queries, my main difficulty lies in recruiting competent individuals and ensuring their proficiency in utilizing the solution. This often leads to additional challenges and complexities. From my perspective, when compared to Microsoft Sentinel or even Splunk, Sumo Logic Observability has a steeper learning curve. One contributing factor to this disparity is the solution's long existence in the market compared to Synlogic. Nevertheless, I acknowledge that there are capable and knowledgeable professionals employed at Sumo Logic Observability. The effectiveness of the solution largely depends on how it is integrated into your internal operations and environment. Its utility and benefits can vary significantly. It is worth noting that organizations like the NSA and, I believe, the CIA used it in the past, primarily for rapidly searching and analyzing large volumes of data. To leverage its capabilities effectively, you must determine how to tailor it to your specific needs."
"We use queries in Sumo Logic to trigger alerts based on logging. That allows us to proactively identify issues as they're happening."
"The solution allows multiple groups to converge on a unified platform, allowing for different utilization by various teams."
"I have not seen any stability issues in the product."
"The product is easy to learn."
 

Cons

"The solution's integration could be easier for laypersons."
"The solution should provide human-readable metrics."
"The product’s documentation must be improved."
"Better reporting is always something needed. That could be an answer to just about anything. But you always want better reporting, better dashboards, things that are just more dynamic and more accessible."
"The configuration capabilities could be better."
"What would make Amazon CloudWatch better is if it includes more on-site checks, particularly status checks on the CPU, network input/output, etc. It would also be helpful if there's built-in swap space, disk, and memory monitoring in Amazon CloudWatch because, at the moment, my team has to configure it manually through a shell script."
"CloudWatch doesn’t monitor disk throughput by default."
"CloudWatch's scalability could be improved."
"Fine-grained data can be quite frustrating to work with and should be made easier."
"The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five minutes."
"Documentation could be better. While it's generally good, sometimes finding what you need requires extensive searching. It's not always clear where to look for specific things."
"SearchUI.exe is a bit clunky in the product, making it an area where the product needs improvements."
"Implementing a more streamlined enrichment process, and conceptualizing the observability data collection as an ETL pipeline would be helpful."
 

Pricing and Cost Advice

"The pricing model is pay-as-you-go so you have to be mindful of usage to manage costs."
"What's were using is the free service of Amazon CloudWatch, so they're not charging us. As for hidden fees, we're not aware of them because we're using what our clients provided us."
"I consider it as a medium-priced solution."
"The pricing is average."
"It is a free-of-charge service."
"The price of Amazon CloudWatch is reasonable for detailed basic monitoring."
"Amazon CloudWatch is a cheap solution."
"The tool is not expensive."
"Now, they’re not charging by ingests anymore. You should expect the price to be a bit of an unknown and to basically increase as the business increases."
"I started on the free tier to try it out, but because of our usage, we're now paying for it."
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Financial Services Firm
17%
Manufacturing Company
9%
University
5%
Financial Services Firm
21%
Computer Software Company
16%
Manufacturing Company
12%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What is your experience regarding pricing and costs for Amazon CloudWatch?
In general, Amazon CloudWatch is cheaper compared to Dynatrace. However, there are potential costs to be mindful of, like running a log query that returns trillions of bytes of data.
What needs improvement with Amazon CloudWatch?
CloudWatch itself is fine. That said, maybe Amazon Web Services can improve by providing a library for CloudWatch with some useful features.
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Overview

 

Sample Customers

AirAsia, Airbnb, Aircel, APUS, Avazu, Casa & Video, Futbol Club Barcelona (FCBarcelona), National Taiwan University, redBus
Information Not Available
Find out what your peers are saying about Amazon CloudWatch vs. Sumo Logic Observability and other solutions. Updated: December 2024.
824,052 professionals have used our research since 2012.