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Amazon OpenSearch Service vs Sumo Logic Observability comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.2
Sumo Logic Observability's customer service is highly rated, with quick responses and helpful support, particularly for advanced and OpenTelemetry issues.
We had one occasion where we needed to contact the technical support team, and they were able to resolve our issue efficiently.
 

Room For Improvement

No sentiment score available
Sentiment score
4.6
The system requires efficiency improvements in data usage, cost management, enrichment, search interface, query speed, and pre-built dashboards.
The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually.
 

Scalability Issues

No sentiment score available
Sentiment score
7.8
Sumo Logic Observability scales efficiently for diverse users, handling peak records with ease, supported by Fluent Bit and OpenTelemetry.
Amazon OpenSearch Service does not support auto-scaling, which limits scalability.
 

Setup Cost

No sentiment score available
No sentiment score available
<p>Sumo Logic Observability provides flexible, competitive pricing for enterprises, but additional costs may apply for advanced features and high data volumes.</p>
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
 

Stability Issues

No sentiment score available
Sentiment score
8.9
Sumo Logic Observability is highly reliable, with users experiencing no issues and rating its reliability a perfect ten for enterprises.
 

Valuable Features

No sentiment score available
Sentiment score
7.8
Sumo Logic Observability offers real-time alerting, apps, team collaboration, easy integration, and a flexible query language, boosting incident resolution.
It's a flexible database that allows for fast searching of terabytes of data compared to other databases.
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Application Performance Monitoring (APM) and Observability
54th
Average Rating
7.4
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Log Management (47th)
Sumo Logic Observability
Ranking in Application Performance Monitoring (APM) and Observability
25th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
6
Ranking in other categories
Cloud Monitoring Software (23rd), AIOps (10th)
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
David Onuh - PeerSpot reviewer
Easy creation of custom fields, no need to alter applications; supports ten active logging applications simultaneously and faster than aster than default search tools
Alerting and consistency are key. We have different tiers with log collectors, and continuous querying provides near-real-time updates. It's almost like instantly when something happens, like pending transactions or error fees. This helps reduce incident resolution time compared to waiting for thresholds on other platforms. We can continue logging in with them seamlessly and quickly get into action. Another valuable feature is easy custom field creation in Sumo Logic. For example, recently, we had Sumo collect all our container tier load data. Containers can be expensive with heavy logging, so we only wanted important information there. We easily created custom fields without changing our applications because Sumo supported, I think, ten active logging applications at the time. These are heavy applications. Rerouting everything for that field change would have been difficult. So, configuring Sumo Logic, adding a new field, and having applications update that specific field was convenient. Sumo Logic automatically identified different logic categories for us.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
11%
Manufacturing Company
8%
Government
6%
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
14%
Transportation Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
The pricing is way too costly. I used it for around 40 MB of data for a month, and it cost $500. Even when idle, it continues to incur charges. They could improve this by allowing us to limit compu...
What needs improvement with Amazon OpenSearch Service?
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incu...
What needs improvement with Sumo Logic Observability?
The speed of queries could be improved. When using more advanced functions, especially with large datasets like the 90-day log retention we had, queries could be slow, sometimes taking up to five m...
What is your primary use case for Sumo Logic Observability?
We used it for log observability – log aggregation specifically.
 

Learn More

 

Overview

Find out what your peers are saying about Amazon OpenSearch Service vs. Sumo Logic Observability and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.