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Crossmatch Biometric Identity [EOL] vs Oracle Identity Governance comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.6
Omada Identity's technical support is praised for responsiveness, but outdated documentation and inconsistent response times pose challenges.
No sentiment score available
Sentiment score
5.5
Oracle Identity Governance support experiences vary, with performance influenced by relationships, regional factors, and individual agent expertise.
We do not contact their technical support directly because we have a service agreement already in place with them with some dedicated and some non-dedicated resources.
 

Room For Improvement

Sentiment score
4.6
Omada Identity needs UI improvements, better scalability, integration, documentation, and cost-effective upgrades, with enhanced API and automation.
No sentiment score available
Sentiment score
4.2
Oracle Identity Governance needs UI upgrades, better integration, improved support, cost reduction, and AI-driven enhancements for user-friendliness.
The biggest issue, which is the reason why we are transitioning from their product to SailPoint, is the overall user experience.
 

Scalability Issues

Sentiment score
8.1
Omada Identity is praised for its scalability in cloud and hybrid environments, despite minor performance and customization feedback.
No sentiment score available
Sentiment score
7.4
Oracle Identity Governance scales well for medium to large enterprises, though high user loads may cause performance issues.
 

Setup Cost

No sentiment score available
Omada Identity offers cost-effective on-premises pricing, though cloud options are pricier, with flexible negotiations available for enterprises.
No sentiment score available
Sentiment score
1.5
Oracle Identity Governance's high costs challenge smaller organizations, but large enterprises find value in its comprehensive features.
 

Stability Issues

Sentiment score
7.6
Omada Identity is stable, with minimal issues, occasional bugs, and high ratings for reliability and performance.
No sentiment score available
Sentiment score
6.2
Oracle Identity Governance's stability is generally above average, with occasional issues resolved through tuning, support, and high availability.
 

Valuable Features

Sentiment score
8.2
Omada Identity provides governance, customization, integration, and automation for efficient identity lifecycle management with advanced reporting and strong API connectivity.
No sentiment score available
Sentiment score
7.3
Oracle Identity Governance automates identity lifecycle, offering role-based access, seamless integration, scalable management, and robust analytics features.
Technically, the product does everything one would expect from an identity and access management platform.
 

Categories and Ranking

Omada Identity
Sponsored
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
48
Ranking in other categories
User Provisioning Software (3rd), Identity Management (IM) (4th), Customer Identity and Access Management (CIAM) (3rd)
Crossmatch Biometric Identi...
Average Rating
0.0
Number of Reviews
0
Ranking in other categories
No ranking in other categories
Oracle Identity Governance
Average Rating
7.4
Reviews Sentiment
5.9
Number of Reviews
67
Ranking in other categories
User Provisioning Software (7th), Identity Management (IM) (14th), Mobile Identity (1st)
 

Featured Reviews

Espen Bago - PeerSpot reviewer
Has the ability to give people access, but it should include more analytics capabilities
Omada Identity is quite good at providing a clear roadmap for getting additional features deployed. We've always been able to have good discussions with Omada's product managers about the features we would like to have. It's a good environment for discussion, and I've heard from others that Omada is good at listening to customers and getting features into production within a year or so. Omada partially helped us to deploy IGA. However, the company I was working for needed to take more charge and do things a bit differently. It was not possible for Omada to do that for us. Omada did help, and it was not Omada's fault that it took longer. It's too early to say if the solution's identity analytics has affected the manual overhead involved with our identity management. It should have had a positive effect because it should be easier to request more things automatically. Since that's not in production yet, we couldn't measure the effect, but it looked promising. Our Omada solution is set up to remove an employee's access as soon as that employee leaves our organization. This setup has positively affected our organization's security because we have less overall access. Omada Identity was deployed as a SaaS solution in our organization. I think Omada Identity is flexible enough to be used by both smaller and bigger companies. Based on what I've seen, Omada's out-of-the-box connectors are more than sufficient. I advise users to assess their data quality and make a clear cleanup plan before using the solution because Omada is not well-suited as a cleanup tool. Overall, I rate Omada Identity a seven out of ten.
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Amimesh Anand - PeerSpot reviewer
Offers reliability through features associated with RBAC
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product because sometimes you cannot directly upgrade from one version to another version. You have to go to the lower version and then upgrade to the higher version, which is the biggest drawback of Oracle products. There are no additional features in the tool currently, and it has been the same for the last ten years. I want to see AI features in the tool so it becomes easy for implementers. There should be a change in the installation and deployment part, which is very heavy, due to which the team requires a lot of time, like two to three weeks. It should be easy to implement the tool in two or three days.
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
8%
Government
7%
No data available
Educational Organization
77%
Computer Software Company
6%
Financial Services Firm
5%
Retailer
1%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Omada Identity?
We don't have to go in and do a lot of the work that we did before. It may have saved us somewhere in the range of 10...
What needs improvement with Omada Identity?
There are some technical bits and pieces that we have looked at that could be better. For instance, when you do a rec...
What is your primary use case for Omada Identity?
We wanted a solution that could help us make HR the master of identities. We wanted a solution that could take that d...
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What do you like most about Oracle Identity Governance?
Role-based access control (RBAC) has been crucial for role-based management in my current company. Granular access re...
What is your experience regarding pricing and costs for Oracle Identity Governance?
Price-wise, the tool is a little bit costly. If you are going for the short term, like one year or two years, the too...
What needs improvement with Oracle Identity Governance?
Upgrading and making changes to the product is very difficult. It is difficult when you are upgrading the product bec...
 

Also Known As

Omada Identity Suite, Omada Identity Cloud
No data available
Oracle Identity Manager, Oracle IAM, Oracle Identity and Access Management Suite
 

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Overview

 

Sample Customers

Bayer, ECCO Shoes, Vattenfall, NuStar Energy, Unicredit, Schiphol Group, BMW Group, Deutsche Leasing
Fazoli’s, New Look, Togo’s
Werkbank, Oshkosh, PeerPay, Boingo, Kellogg's, Pella, Slanska, Avaya, D+M
Find out what your peers are saying about Microsoft, SailPoint, One Identity and others in Identity Management (IM). Updated: November 2024.
816,636 professionals have used our research since 2012.