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CyberArk Identity vs WatchGuard AuthPoint comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 10, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Identity
Ranking in Authorization Software
3rd
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
23
Ranking in other categories
Authentication Systems (8th), Identity Management (IM) (11th), Enterprise Password Managers (8th), User Entity Behavior Analytics (UEBA) (9th), Access Management (6th), Active Directory Management (9th), Cloud Resource Access Management (2nd), Customer Identity and Access Management (CIAM) (6th)
WatchGuard AuthPoint
Ranking in Authorization Software
4th
Average Rating
8.6
Reviews Sentiment
7.9
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Authorization Software category, the mindshare of CyberArk Identity is 6.6%. The mindshare of WatchGuard AuthPoint is 1.5%, down from 3.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authorization Software
 

Featured Reviews

Julio Montero - PeerSpot reviewer
Access management system provides strong security and effortless user authentication
The solution can be deployed on cloud or on-premises. CyberArk is more on the cloud than on local hardware. The deployment is initially quite difficult. That said, when you are doing the implementation of CyberArk, there are so many tutorials that make the learning process very easy. The only complaint could be the language barrier. It's difficult if you don't have a very good level of English. Otherwise, it is very easy. You can have it set up within three months without much difficulty. It's hard to get started, however, once you get going, it gets easier. A full deployment takes half a year or less. There is some maintenance necessary. A company is constantly hiring and letting go of employees. The access is always changing, so access must always be adjusted. Or, if we need another law of filter, we would need to add those, or even take them away. That's another aspect of maintenance.
RuiBarbosa - PeerSpot reviewer
Provides authentication with simple deployment and tutorials
We use the solution for MFA.  Integration with mobile application is working fine. It's so simple to configure. We have integration with the WatchGuard firewall. I have been using WatchGuard AuthPoint for two years. I rate the solution’s stability an eight out of ten. 50 users are using this…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of CyberArk Identity is the adaptive interface."
"If anyone makes an error, or if an incident occurs by accident, the business will not be harmed as a result of this activity."
"What I like most about CyberArk Identity is the model that is in place."
"I had one machine that I could not use due to an invalid token. They resolved the problem immediately after I reported it, on the same day, within one hour. It is a very good experience."
"It has machine learning and can help clients to learn the environment and understand what is happening."
"The user self-service program and the Office 365 provisioning service feature are the most valuable. It is a very easy and feature-rich solution that gives priority to the users and security."
"The solution helps with auditing, and monitoring, and integrates with Splunk for log analysis. User activity logs are captured in CyberArk Identity and sent to external tools like Splunk for analysis and monitoring."
"The tool is a very strong and valuable enterprise solution, particularly in ensuring the continuity of service."
"The integrations are good."
"Personal notifications are very easy to use."
"The approvals feature of this solution is very good; it is operated by just one button, and can be controlled from a mobile device if needed."
"The initial setup is very simple."
"It can be implemented as an app on the phone, rather than with a hardware token."
"The WatchGuard firewall includes many security features, such as UDP, block filters, web filtering, and GeoBlock."
"The token-based two-factor verification (2FA) for user logins is valuable. It's the primary reason we use AuthPoint, and I find it very effective."
 

Cons

"Integration or deployment is extremely difficult for CyberArk Identity."
"The tool has issues with the third-party SMS gateway. The solution has its own SMS gateway. Integration support is a challenge when we don’t use their SMS gateway. The tool also needs to improve its scalability."
"The user interface could be improved."
"When you translate the page from one language to another, it can be a difficult process. The translation isn't always good, and it may have a completely different name. I've noticed this in the English to Spanish translation."
"I'm not sure what needs improvement. It is a good platform."
"Something they could improve is the management of multifactor authentication. When you translate the page from one language to another, it can be a difficult process."
"It does not have global market penetration, and sometimes, there are support issues."
"In terms of general user feedback, the more security you put in front of a user, the more they complain. So usability and the user experience are always a challenge. So there's always room for improvement."
"The solution should implement a tagging process, which will provide an extra layer of security for the devices connected to the VPN."
"We would like the zero trust feature of this solution to be completed, with more details added and more laptop management capability."
"Locking could be enhanced to be GDPR compliant."
"It's not so simple to configure."
"My only concern is the segmentation of services, which I understand is common in SaaS."
"The product must enable administrators to restrict the privileges of remote users."
"It has been really great. We don't have any complaints about it at all. We've only had one or two very minor glitches, and they were just in passing."
 

Pricing and Cost Advice

"The pricing point is very good. I compared it with other products, and it does not require a heavy investment."
"There is an initial license and then there is a subscription needed."
"CyberArk Identity is an expensive solution."
"It's not that affordable compared to Delinea or other products. They're less expensive and allow more customization. For the cost, it is expensive."
"I think it is a fairly priced tool. I rate the tool between six and seven on a scale of one to ten where one is expensive, and ten is cheap."
"The pricing of CyberArk Identity is competitive."
"We find that the pricing and licensing of this solution is adequate, as compared to the other competitors in the market."
"In terms of pricing, BeyondTrust and CyberArk tend to be more expensive, with CyberArk receiving an eight out of ten, in this regard."
"The pricing, I believe, is around $3 a user a year. It is quite reasonable."
"We got the product at a low price."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
13%
Manufacturing Company
11%
Healthcare Company
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about CyberArk Identity?
The integration capabilities, ability to integrate CyberArk into the overall IBB strategy of our current clients.
What is your experience regarding pricing and costs for CyberArk Identity?
The pricing is acceptable. It is worth considering what we are protecting with the amount charged.
What needs improvement with CyberArk Identity?
To enhance the product, they can consider improving the user interface of the software and possibly the customer support team. Sometimes, there is a delay in handling my inquiries via email, which ...
What needs improvement with WatchGuard AuthPoint?
It's so simple to configure. We have integration with the WatchGuard firewall.
 

Also Known As

Idaptive
AuthPoint
 

Overview

 

Sample Customers

MLB, Citi, Pfizer, SulAmerica, GE Capital, Shiseido
Ellips, Mednet, Diecutstickers.com, Fletchers Solicitors
Find out what your peers are saying about CyberArk Identity vs. WatchGuard AuthPoint and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.