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CyberArk Privileged Access Manager vs Fortra's Powertech Identity & Access Manager comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
Fortra's Powertech Identity...
Ranking in Privileged Access Management (PAM)
37th
Average Rating
5.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 11.2%, down from 19.7% compared to the previous year. The mindshare of Fortra's Powertech Identity & Access Manager is 0.9%, up from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
Fortra's Powertech Identity & Access Manager0.9%
Other87.9%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
reviewer910470 - PeerSpot reviewer
Practice Lead at a computer software company with 51-200 employees
Inexperienced support for old product, but good flexibility for use case customization
HelpSystems Powertech is scalable if you throw more servers at it. Then you can distribute the load, which is a Microsoft SQL Server backend, and as long as you allocate enough resources to those things, then it is scalable. That's good enough. It would be an entire organization that uses it. So at a hospital for example, a healthcare system, a bank, and it would be the entire workforce on it. I haven't see a lot of customer's specific use cases, but it is for the whole workforce, everyone. The CEO of the company to the janitor. In terms of maintaining it, that requires application administrators or system administrators. There is a manual process to update the product, at least with the on-premise version.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the solution is session recording."
"The feature that I like the most is the Privileged Session Manager. It offers session recordings, logging, and tracking of user workstreams."
"CyberArk Privileged Access Manager has made our operations more streamlined."
"Customer support has been very helpful and responsive."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"Creating policies and the password rotation feature have been valuable. We don't have to memorize our password for the ADM account."
"I haven't really thought about anything that I want to use it for, that I couldn't use it for."
"All the features of CyberArk are useful for me, but the biggest one is that CyberArk has logs for all the features. That is important when there is a problem. You know where to look and you have the information. In cyber security, the most important aspect is information."
"HelpSystems Powertech's feature that I have found most valuable is its flexibility. It is able to be extended. A lot of the products these days, especially the ones on the cloud, are limited and can't handle all the use cases. Often there is not even a way to customize the application to meet uncommon use cases and HelpSystems provides an infrastructure that lends itself to the ability to be customized."
 

Cons

"This product needs professional consulting services to onboard accounts effectively based user profiles."
"CyberArk PAM is a very broad product as everyone's requirements for implementation are different. In our particular case, the initial implementation was planned and developed by people who didn't know our specific network requirements, so the initial implementation needed to be tweaked over time. While this is normal, at the time all these "major" changes required CyberArk professional services to come in-plant and "assist" with the changes."
"The support services could act faster when people reach out to resolve issues."
"We would, of course, always prefer it if the pricing was cheaper."
"I would love them to improve their UI customizing features."
"CyberArk has two disadvantages; the first is that it's insanely expensive and the other is it's very complex."
"In the beginning, CyberArk Privileged Access Manager didn't have a multifactor authentication feature, so that was an area for improvement, but now it's part of the solution. Having just one console for two CyberArk products would be good, particularly for the CyberArk Privileged Access Manager and the CyberArk Endpoint Privilege Manager, with the latter being a product for endpoint management that supports the workstations and allows you to manage workstations. In the next update of CyberArk Privileged Access Manager, it would be good to have a local agent where you can manage all users and processes, and have an agent on the servers such as Linux and Windows."
"Transitioning from a traditional on-premises deployment to the privileged cloud has resulted in losing access to many logs and administrative tools typically available on the back end."
"In terms of what could be improved, I would say the support of the product. It's hard to get support for it. I think this is emblematic of the fact that they don't have a lot of employees who have long-term experience with it."
 

Pricing and Cost Advice

"It's not a cheap application. It's very expensive."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"This solution is considered to be more expensive than others out there on the market today."
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"Its price can be reduced."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"Our risk is definitely significantly lower. Also, our resources are low."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
HelpSystems Powertech Identity & Access Manager, Powertech Identity & Access Manager, BoKS, BoKS ServerControl, Fox Technologies ApplicationControl, ApplicationControl
 

Overview

 

Sample Customers

Rockwell Automation
Integris Health
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: February 2026.
882,813 professionals have used our research since 2012.