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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (28th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I love the ability to customize the passwords: the forbidden characters, the length of the password, the number of capital, lowercase, and special characters. You can customize the password so that it tailor fits, for example, mainframes that can't have more than eight characters. You can say, "I want a random password that doesn't have these special characters, but it is exactly eight characters," so that it doesn't throw errors."
"It has a centralized page where you can manage everything, making work easier because you don't have to remember different module URLs or browser applications, and it is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time."
"Ensures accounts are managed according to corporate policies."
"The most valuable feature is privileged session management."
"The best feature of CyberArk Privileged Access Manager is its core function: automatically managing and securing credentials."
"The solution is stable and reliable."
"It gives us the capability to rotate passwords, which is the biggest thing because we do not want them being stagnant so every service account that we have needs to be rotated at least once a year."
"The feature that I like the most is the Privileged Session Manager. It offers session recordings, logging, and tracking of user workstreams."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"The solution needs better features for end users to manage their own whitelisting for API retrieval."
"Report creation could be improved. The policies could be more customized."
"I'd like it to be a little more granular. I want a little bit more control over exactly what we do. I know if you do that, you add more knobs and dials to deal with, but that's just my personal approach: granular access."
"Tech support staff can be more proactive."
"With PAS, they escalate our problems in due time, not so much with EPM."
"As a customer, I might need a plugin for a specific product, or an application, and CyberArk might have already worked with some other client on it. There has to be some platform where it is available for everybody else to go and grab it, instead of my having to reinvent the wheel."
"CyberArk lacks the following functions for a better IAM like solution: - Provision accounts for systems and directories. - Create access to the systems. - Monitor if any new account has been created into the system. - Better GUI for the end-user and also for administrators."
"As of now, it does not manage all of the IDM practices. It is only good as a PAM solution."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"Generally, I don't get involved in the licensing or the purchasing side of it, but I do know that the licenses are expensive."
"The price of the solution is reasonable."
"Its price can be reduced."
"It can be an expensive product."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"Quite expensive"
"No, I do not have any advice on the price of the product."
"In comparison to other products on the market, CyberArk is a more costly product."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: April 2026.
887,041 professionals have used our research since 2012.