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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (26th), Authentication Systems (27th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"All access to our servers by both staff and vendors is monitored and recorded."
"Our security has improved since implementing CyberArk."
"The password protection itself is the most important feature. It's something we didn't have before."
"There are two main ways CyberArk Privileged Access Manager Server Control has been helpful to us."
"It has become one of the primary components that we have."
"It allows users to self-provision access to the accounts that they need."
"The password management feature is valuable."
"The most important feature is managing the credentials and implementing those policies which rotate the credentials. Session Manager is also key in not letting the users have access to those credentials. Instead, CyberArk actually manages everything by itself."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
 

Cons

"New functionalities or discovered bugs take a little longer to patch. We would greatly appreciate quicker development of security patches and bug corrections."
"The reporting should be improved. There should be more customization."
"There were a lot of manual steps in the initial setup which could have been automated."
"I don't know if "failed authentication" is a glitch or if that was an update... However, since we are the CyberArk support within our organization, we need to know that the password is suspended and we won't know that unless we have the ITA log up. So when a user calls and says, "Hey, I'm locked out of CyberArk, I can't get into CyberArk," we have to go through all of these other troubleshooting steps because the first thing we don't think of right now is, "The account is suspended." It doesn't say that anymore."
"The solution's architecture could be improved. It requires installation on four to five different servers. Each server has a purpose, but when you need to troubleshoot, it can be difficult because you need to access each of them. Reducing the number of servers would be helpful."
"CyberArk Privileged Access Manager could improve the integration with other solutions and ease of use. Additionally, there should be a feature to have remote connections without a VPN."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"It is very complex and difficult to set up the solution."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"I'm a technician so I don't handle the licensing for CyberArk Privileged Access Manager, but I know that the price for the core license is about €140 per year. There's another type of license, the external vendor license, and that's about €600 and you can manage twenty devices. From what I know, the price for one device in a subscription is about €65 per year. You can buy the CyberArk Endpoint Privilege Manager too, or you can buy some other application or application license with CyberArk Privileged Access Manager, but all other features, such as the Analytics Server is included in the basic CyberArk license. With WALLIX, you need to buy separate licenses for the features."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"The solution is cost-effective for the features."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: April 2026.
892,943 professionals have used our research since 2012.