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Idira Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th), Authentication Systems (29th), Access Management (29th)
Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Singaravelu C - PeerSpot reviewer
CyberArk Engineer at Tata Consultancy
Provides full visibility into user activity and ensures secure end-to-end access across critical systems
In CyberArk Privileged Access Manager, I see room for improvement as I am working in the on-premises networks, and now we are also having the cloud-based PAM. So there, everything is maintained by the CyberArk Privileged Access Manager team, and we are only maintaining the PSM servers. So it is already upgraded from the on-premises network to the cloud network. If you ask me what we can implement beyond that, I just need a few minutes to think about what new things, because it is already an end-to-end security on-premises itself. Now, when it comes to PCloud, Privileged Cloud, it is more secure than the on-premises networks because most of the things are handled using the cloud itself. So it is an already upgraded version; we do not need to implement something new. But if you think in that way, we can have a chance to implement our things. If anything could be improved in CyberArk Privileged Access Manager, I think we could build a small agent AI in my team, we could give access to these logs—the Vault logs, PSM logs, and CPM logs. Whenever the system is going down, the AI will automatically check. If we actually implement agent AI in CyberArk Privileged Access Manager, it will check the logs, and if any errors are coming, it automatically triggers alerts and gives the solution. That is the best improvement I can think of because these days, most things are done by agent AI. So if we also implement this agent AI in CyberArk Privileged Access Manager, we can add more features.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The value is probably the best of all of the other products which are offering the same services."
"What I appreciate about CyberArk Privileged Access Manager is that it is not only for password security; we can also manage their applications and platforms, and whenever a user logs in, end-to-end protection is handled, including monitoring user activity through PSM servers and reacting to threats with Privileged Threat Analysis."
"This product helped our customer manage their privileged accounts; it is easier for them to manage and control the privileged accounts."
"CyberArk has a lot of modules."
"The Password Upload Utility tool makes it easier when setting up a Safe that contains multiple accounts and has cut down the amount of time that it takes to complete the task."
"The most valuable feature is the ability to manage many accounts and broker connections between devices without needing to know passwords."
"The benefit of it is it's stable, it's old-school, it just works."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
 

Cons

"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"Their post-sale support area requires a big improvement."
"The tool needs to improve its usage and interface. They need to have a modern and useful interface. I want the product to improve its integration capabilities as well since some of the integration features do not work always."
"PAM could be more user-friendly and CyberArk could update the documentation to include more real-world examples. You have to learn it yourself through trial and error. In particular, the online documentation should have more information about troubleshooting."
"There is room for improvement in the availability of custom connectors on the marketplace for this solution. Additionally, their services for the CICD pipeline and ease of integration could be improved."
"There is a bit of a learning curve, but it's a pretty complex solution."
"This solution is a bit complex compared to other solutions."
"Sometimes, they are a hindrance, when you know you have been through the issue again, and they want to gather the same log files, start from the basics, and we already know we are past that."
"The one place where we found that this product really needs to improve is the cloud."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"CyberArk DNA is free if you purchase the CyberArk solution. There is no additional charge for CyberArk DNA, which is great."
"This product is very expensive."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"I do not have any opinions to add about the pricing of the product."
"CyberArk provides all the features bundled. This is compared to other vendors who provide them as a different license for each functionality."
"Pricing and licensing depend on the environment."
"Our risk is definitely significantly lower. Also, our resources are low."
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Top Industries

By visitors reading reviews
Construction Company
23%
Comms Service Provider
9%
Healthcare Company
9%
Manufacturing Company
9%
Financial Services Firm
12%
Outsourcing Company
11%
Manufacturing Company
9%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
 

Also Known As

AccessMatrix Universal Access Management
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

IRAS, Singapore Bank
Rockwell Automation
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: August 2026.
912,022 professionals have used our research since 2012.