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Idira Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

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Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Sponsored
Average Rating
8.8
Reviews Sentiment
6.8
Number of Reviews
166
Ranking in other categories
Single Sign-On (SSO) (5th), Authentication Systems (2nd), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (7th)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (26th), Access Management (29th)
Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
231
Ranking in other categories
User Activity Monitoring (2nd), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (2nd), Operational Technology (OT) Security (4th)
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Mahmudul Hoque Khan - PeerSpot reviewer
Lead Engineer at intelQong Technology
Centralized access has improved privileged control and visibility yet still needs better integrations
While the access control capabilities are useful, streamlining some configuration and policy management workflows could enhance the user experience for administrators. A simpler interface for creating access policies and quickly identifying unusual activities would make day-to-day administration more efficient. Stronger integration with existing identity data and secret management could be a significant improvement for Idira Privileged Access Manager. Deeper integration with cloud solutions would make it easier to correlate privileged access activity with other security events. I would also appreciate more flexible reporting and dashboards so administrators can swiftly see access patterns and unusual privileged access from a single view.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo benefits my organization because we do not have too many logins since everything is in one place and we can use Cisco Duo for VPN, applications, and cloud solutions."
"Cisco Duo has benefited our company overall by giving us the ability to have multi-factor authentication."
"Cisco Duo benefits the company by increasing the security footprint, and it is easy to manage users, disable users, or bypass if needed in case of an emergency."
"Cisco Duo is very easy to deploy and the documentation is very thorough, which makes deployment straightforward."
"The anti-phishing feature is the most valuable."
"Duo features benefit my company by making logins more secure and simpler. Everything is in one box, so we don't have multiple servers trying to do the same thing."
"Cisco Duo is a simple and effective tool that gives detailed information about users who connect to your domain."
"Overall, it provides functionality and security with the two-factor authentication, enabling us to mitigate rogue access requests to our network and giving our workers the ability to work hybridly and tackle day-to-day jobs securely without having to come into the office."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The solution has high support capability."
"The accounts are maintained automatically. Hence, resource and administration costs are less."
"Automatic password management, which will automatically change passwords based on compliance requirements."
"Automates password management to remove the human chain weakness."
"One of the best features of CyberArk Privileged Access Manager is the capability of Privileged Session Manager (PSM) because it provides visibility into user activities, audit ability, and traceability."
"Accounts are managed, passwords change frequently, and we have better audit logs!"
"CyberArk has the ability to change the credentials on every platform."
"The automatic change of the password and Privileged Session Manager (PSM) are the most valuable features. With Privileged Session Manager, you can control the password management in a centralized way. You can activate these features in a session; the session isolation and recording. You apply the full intermediation principle. So, you must pass through CyberArk PAM to get access to the target system. You don't need to know the password, and everything that you do is registered and auditable. In this case, no one gets to touch the password directly. Also, you can implement detection and response behavior in case of a breach."
"In terms of stability, there are no complaints; CyberArk, I would say, is an industry leader in this portfolio, especially in Privileged Access Management."
 

Cons

"The experience with customer support and tech support when I first started with Cisco Duo was lacking on some parts where we were having issues."
"We already have Active Directory enabled in our routers and switches. However, if we could do two-factor authentication, then it could go a long way since no one's getting into them unless you want them to."
"I think Cisco Duo can be improved."
"The only thing I can think of to improve for tech support is to have a dedicated engineer but then I would get an engineer that has priorities in one area or another and maybe not the scope I need."
"For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features."
"Duo has some issues that we're trying to work through. For example, if I install it on a WordPress site and another admin needs to log in, they can't because Duo hasn't been set up for them. It doesn't appear that I can add permissions on a user-by-user basis. It's not obvious."
"Duo was clearly purchased, and Cisco has a lot of other panels for their Firepower products, et cetera. They need to continue bringing it, Umbrella, and the endpoint pieces even more together and make the integration a little more seamless among all of them."
"Scalability could be better if the price were reduced, as scaling is quite expensive."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"CyberArk reporting is notoriously poor, offering about 5 reports out of the box. I am certified in Delinea, which includes 60 reports plus a custom report generator out of the box. Improved reporting would be beneficial."
"The downside is that it's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"Implementation documentation could use some improvement in a few areas."
"There was a functionality of the solution that was missing. I had noticed it in Beyond Trust, but not in this solution. But, recently they have incorporated something similar."
"CyberArk Enterprise Password Vault's deployment is complex for resources with little experience. Tech support needs to be improved as well based on quality and knowledge."
"It needs more plugin connectors for all devices."
"Online help needs to be looked into with live agent support."
"CyberArk could use some improvement in their level of customer service."
 

Pricing and Cost Advice

"The product’s pricing is reasonable."
"The licensing is very good because it does not cost a lot of money. It's affordable for all-sized customers, including enterprises. There is an additional cost for premium support."
"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"Its price is reasonable. It is not highly expensive."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"It's per-company, license-based."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"There are no additional costs other than the standard licensing fees."
"I hope to learn how the pricing works so that I can understand it better, but I am certain it is not inexpensive."
"No, I do not have any advice on the price of the product."
"CyberArk has been Gartner's number-one pick for the past ten years, so you can infer that their pricing is higher than everyone else. When you are the best, you will charge appropriately for it."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Outsourcing Company
12%
Financial Services Firm
11%
Comms Service Provider
9%
Manufacturing Company
8%
Construction Company
19%
Comms Service Provider
12%
Outsourcing Company
12%
Healthcare Company
9%
Outsourcing Company
13%
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business65
Midsize Enterprise28
Large Enterprise87
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise43
Large Enterprise175
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Du...
What is your experience regarding pricing and costs for Duo Security?
Regarding the pricing, what actually happened was that we got the product purchased through our HQ, so the costing as...
What needs improvement with Duo Security?
I do not have a straight answer for how Cisco Duo can be improved at this time. With the implementation that we are g...
Ask a question
Earn 20 points
How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
The pricing is reasonable compared to other software options we evaluated, and it is straightforward. However, overal...
What needs improvement with CyberArk Privileged Access Manager?
While the access control capabilities are useful, streamlining some configuration and policy management workflows cou...
 

Also Known As

Duo Security
AccessMatrix Universal Access Management
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

Information Not Available
IRAS, Singapore Bank
Rockwell Automation
Find out what your peers are saying about Microsoft, Okta, One Identity and others in Access Management. Updated: October 2026.
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