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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (25th), Authentication Systems (29th), Access Management (28th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature is Special Monitoring."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"CyberArk Privileged Access Manager is very powerful and customizable."
"It is very simple to use."
"Super stable and easy to scale"
"CyberArk is a pioneer for PAM; they've always been the leader in terms of research and development and bringing new capabilities to the PAM."
"CyberArk has the ability to change the credentials on every platform."
"The threat analytics is an important feature."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"it manages creds based on Organizational Units. That is, a "safe" is limited to specific OUs. That makes for very elaborate OU structure, or you risk exposing too many devices by putting most of them in fewer OUs."
"The turnaround time for technical support is lengthy."
"It's not a cheap application. It's very expensive."
"We don't often contact technical support, but when we do it, the response could be faster and better."
"I would prefer that this is a fully-managed service, rather than have to manage the software ourselves and keep it up to date."
"There is a lot of complexity if we are installing the solution on-premises."
"Its GUI is very confusing."
"Their support can be better. Their SLA timings are higher than others."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"The price of CyberArk support could be a little bit less. Otherwise, pricing is fine."
"Licensing fees are paid on a yearly basis."
"The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."
"There are no additional costs other than the standard licensing fees."
"The solution is available at a high price"
"The price of the solution is reasonable."
"I rate the tool's pricing an eight out of ten."
"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
8%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise173
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: February 2026.
884,012 professionals have used our research since 2012.