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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (26th), Authentication Systems (27th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Previously, we didn't have any password rotation policy for application IDs, but once we implemented CyberArk, we created a policy and now every two weeks we are rotating the password without business impact, which gives us one place to store the keys to the kingdom so if there is any breach we know where it is and what to do."
"The session manager is the most critical part of CyberArk's PAM solution and it works perfectly well."
"I haven't really thought about anything that I want to use it for, that I couldn't use it for."
"Cost-wise, it is not a cheap product, but it does a ton of things, and it does them well."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"For audit and risk purposes, CyberArk EPV has helped us meet our standards and requirements to help us comply with industry standards and banking regulations."
"We have demoted a lot of domain admins and taken a lot of that away from people, giving it a shared account structure."
"We like it for the ability to automatically change passwords. At least for my group, that's the best thing."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
 

Cons

"Initial setup is complex. Lots of architecture, lots of planning, and lots of education and training are needed."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"They can work on the pricing part. Its pricing is a big challenge here."
"For least privilege management, we need a different level of certification from privileged management."
"Improved user-friendliness, granularity, and functionality would enhance the product further."
"Report creation could be improved. The policies could be more customized."
"Technical support is average. They are not so great, because the first level support partner or distributor has to provide the support and customers cannot contact CyberArk support directly."
"Integration with the ticketing system should allow any number of fields to be used for validation before allowing a user to be evaluated and able to access a server."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"With the current model of licensing, for my use cases, sometimes it's hard to convince the management and get budget approvals for it. It's expensive and you're not getting anything new. It's just a control, but in terms of risk, you are covering a big impact on the company. Improvement in the licensing prices is something I would want to have."
"I would rate the tool’s pricing a six out of ten."
"CyberArk Enterprise Password Vault is a very expensive product."
"CyberArk is one of the best PAM solutions and one of the most expensive, but it works better than the others, so the pricing is fair."
"Previously, the pricing was very meager. They started publicizing and advertising the solution, growing CyberArk, as an organization. They also changed their pricing with that growth, e.g., the pricier the product, the more people who will purchase it."
"I haven't seen the numbers. I know it is not cheap, but I don't know what it is. I would rate it a six out of ten in terms of pricing. It is definitely more expensive than the other product, but it also provides more functionality, and it is modular too. So, we pay for the functionality we're actually going to use, and that's nice."
"The pricing for CyberArk Privileged Access Manager is quite expensive, and the pricing varies from region to region. In APAC, CyberArk Privileged Access Manager can be obtained for less than in North America, according to my understanding."
"CyberArk Privileged Access Manager is on the expensive side. It is very expensive."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
11%
Computer Software Company
7%
Comms Service Provider
6%
Construction Company
28%
Manufacturing Company
10%
University
8%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: April 2026.
893,244 professionals have used our research since 2012.