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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (28th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most important feature is managing the credentials and implementing those policies which rotate the credentials. Session Manager is also key in not letting the users have access to those credentials. Instead, CyberArk actually manages everything by itself."
"It is useful for protecting passwords. If you need to do access security management, you can first use the CyberArk console, and after that, you can connect the firewall interface or firewall command line. Similarly, if you need to do an RDP session, you need to first log in to CyberArk before connecting to the Windows RDP session. This way, the admin doesn't know the password, and that password is changed immediately. To change the password, you first discover the old password in the network, and after that, you can change the password."
"If properly set up, CyberArk Enterprise Password Vault has good stability, and is a very solid tool. It can run by itself. Its most valuable features are auto password recycling and PSM."
"There are no issues with scalability, and our clients are very happy to use the product."
"One of the best features of CyberArk Privileged Access Manager is the capability of Privileged Session Manager (PSM) because it provides visibility into user activities, audit ability, and traceability."
"Rather than multiple tools for maintaining regulatory compliance around passwords and privileged accounts, we have centralized as much as possible with CyberArk. This is now a one stop shop for end users to access their elevated credentials."
"The privileged support manager is the most valuable feature of CyberArk Enterprise Password Vault."
"CyberArk makes our environment more secure and prevents possible attacks by compromised accounts."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"The license is expensive."
"Their post-sale support area requires a big improvement. Customers cannot automate tickets directly with CyberArk. They have to come through the distributor or bring in partners who have access to the support portal. Basically, the support for post-sales implementation is there, but the role of CyberArk is very minimal. Customers have to rely on partners, which sometimes creates issues. Some of the vendors help you during the implementation process, but the CyberArk support team does not do that. They have 24/7 support for our region, but they help only if there is an emergency or there is a problem with their system. If the password vault is down or the system is down, they provide immediate attention. For almost everything else, they take more time to respond. They give low priority to service-related or migration-related questions."
"I would like to see more integration with more tools, for more APIs."
"The solution could improve by adding more connectors."
"There is room for improvement in the availability of custom connectors on the marketplace for this solution. Additionally, their services for the CICD pipeline and ease of integration could be improved."
"CyberArk has a lot on the privileged access side but they have to concentrate more on the application side as well."
"I would like to see improvement in the custom connector for integration with different devices."
"On-prem CyberArk is pretty expensive."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
 

Pricing and Cost Advice

"Licensing fees are paid on a yearly basis."
"The price of this solution is expensive."
"The price of this solution is quite reasonable."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"In comparison to other products on the market, CyberArk is a more costly product."
"It can be an expensive product."
"The solution is very expensive and requires a license. We pay for an enterprise license."
"With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: April 2026.
886,976 professionals have used our research since 2012.