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Idira Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (27th), Authentication Systems (28th), Access Management (29th)
Idira Privileged Access Man...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
 

Featured Reviews

NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…
Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
"The solution has high support capability."
"The password management feature is valuable."
"If your business/organization has crown-jewel data, this is the tool to use."
"For me, CyberArk Privileged Access Manager is the best product, and even Gartner says the same."
"CyberArk has the most extensive hardening and encryption techniques I have seen in a product, with equal intentions."
"The DNA scan is very helpful and provides a security baseline for your environment."
"The benefit of it is it's stable, it's old-school, it just works."
"From the pure usability and administrative perspective, I can't imagine doing what we do without it."
"You can easily manage more than 4000 accounts with one PSM."
 

Cons

"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The tool needs to improve its cloud capability."
"CyberArk is not friendly in terms of having a Community Edition. It's a very, very costly app."
"The architecture needs to be improved."
"The web interface has come a long way, but the PrivateArk client seems clunky and not intuitive. It could use an update to be brought up to speed with the usability of PVWA."
"I sometimes require learning resources when there is a new solution for CyberArk."
"I would love them to improve their UI customizing features."
"The product is complex and requires extensive configuration."
"One of our current issues is a publishing issue. If we whitelist Google Chrome, all the events of Google Chrome should be gone. It is not happening."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
 

Pricing and Cost Advice

"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
"Pricing is a problem. CyberArk is expensive compared to other products I know. It is similar to buying a German car. It comes with all the bells and whistles, but some companies may find it too expensive."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"The price of this solution is expensive."
"Our risk is definitely significantly lower. Also, our resources are low."
"No, I do not have any advice on the price of the product."
"In comparison to other products on the market, CyberArk is a more costly product."
"The cost is high compared to other products."
"The price of the solution is reasonable."
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Top Industries

By visitors reading reviews
Construction Company
25%
Manufacturing Company
9%
Outsourcing Company
9%
University
8%
Financial Services Firm
12%
Outsourcing Company
10%
Manufacturing Company
10%
Construction Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise175
 

Questions from the Community

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How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
What needs improvement with CyberArk Privileged Access Manager?
I believe account discovery and rolling support need to be improved. Account discovery is important when integrating with other systems, as other PAM solutions can perform account discovery and onb...
 

Also Known As

AccessMatrix Universal Access Management
CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
 

Overview

 

Sample Customers

IRAS, Singapore Bank
Rockwell Automation
Find out what your peers are saying about Microsoft, Okta, Cisco and others in Access Management. Updated: August 2026.
910,479 professionals have used our research since 2012.