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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (28th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The whole concept of Zero Trust and implementing it with CyberArk, which somewhat adheres to the 'never trust, always verify' principle, is very valuable. I really appreciate this aspect. Moreover, the just-in-time access is impressive, allowing access for a specific time."
"It makes compliance of the organization with password management easy, resulting in a handy auditing process and adherence to all risk compliance as well."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"Compared to other products, CyberArk is extremely easy to install and configure."
"I find the discovery feature, which includes credential management, session management, monitoring, and remediation within a session, to be very valuable."
"It has a centralized page where you can manage everything. This makes work easier. You don't have to remember different module URLs or browser applications. It is very easy to get all the secure identities of other environments into a single page, which is very important for us as it helps a lot in terms of operations, e.g., reduces management time. This is a single page where you can manage all accounts and onboard them to the CyberArk. You can then secure and see passwords from everywhere. So, there is a single pane of glass where you can manage all the identities across environments as well as across different types of identities."
"We know when passwords will be expiring so we can force users to change their passwords, as well as requiring specific password requirements for length, complexity, etc."
"Service count rotation is probably one of my favorite features... The ability to automatically rotate any password I need to really helps with the entire enterprise strategy that we're pushing right now."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The solution has high support capability."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"The turnaround time for technical support is lengthy."
"Customers also want CyberArk's pricing to be better so that they can implement it further and have more licenses."
"The main challenge was integrating with in-house IT and business applications, which are not standard. We needed to create special updates for that kind of integration."
"My concern and area for improvement revolves around reporting."
"It can be made user-friendly, in the sense of the console is pretty outdated."
"The solution that they proposed was not straightforward because of the backend processes of CyberArk."
"Occasionally, there are lagging issues. Sometimes users have to re-login. When users copy passwords, there is sometimes a lag, so they have to log out and log in, but these are very rare cases."
"There is a bit of a learning curve, but it's a pretty complex solution."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"CyberArk Enterprise Password Vault's pricing is reasonable."
"The solution is cost-effective for the features."
"It's not a cheap application. It's very expensive."
"From a client perspective, CyberArk's pricing is fair but there is a significant increase each year. They should limit the price increase because this could potentially drive customers to other partners. Price changes should be at defined intervals. There should not be sudden jumps."
"The price of the solution is reasonable."
"CyberArk is very expensive and there are additional fees for add-ons."
"The price of this solution is quite reasonable."
"It is not a cheap solution. It is expensive as compared with other solutions. However, it is one of the best solutions in their domain."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: March 2026.
886,664 professionals have used our research since 2012.