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CyberArk Privileged Access Manager vs i-Sprint AccessMatrix Universal Access Management comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
i-Sprint AccessMatrix Unive...
Average Rating
8.0
Reviews Sentiment
7.7
Number of Reviews
2
Ranking in other categories
Single Sign-On (SSO) (28th), Authentication Systems (28th), Access Management (25th)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
NO
CEO at ABILITY LIMITED
A stable and scalable solution with reasonable pricing
The solution has high support capability.  The tool needs to improve its cloud service capability.  I have been working with the solution for 15 years.  I would rate the solution's stability a ten out of ten.  I would rate the tool's scalability a ten out of ten since it is highly scalable. We…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The product is an important security measure against credential theft. It ensures session isolation and password rotation including pushing passwords to the endpoints."
"Improved our user access and tracking, thereby safeguarding the organization and its customers."
"CyberArk has a lot of modules."
"Password Vault's main advantage is its scalability. We constantly see huge enterprises implementing something like this, and the privileged session management is an excellent piece. You can kind of watch videos of whatever an admin has done."
"It's secure and reliable. I especially appreciate that it's locked down and only allows access to authorized components."
"This is a stable, reasonably priced product, and it has good security features as well."
"Before CyberArk, our developers would connect from the VPN directly to the jump servers to get all of their access; we have removed the jump servers to connect to CyberArk, security has improved, we know who is accessing and what they are doing, the access is secure, and CyberArk has increased our security."
"It's been a big win for us as we're now able to start managing service accounts with AIM."
"The solution has high support capability."
"The feature that I have found the most valuable is that they are open to connecting with any token. For example, a year ago, we were looking for a soft token, and we started to look for alternatives. They are open to connecting with any token that we looking for."
"The product is quite good, and from my point of view, it can serve our requirements."
 

Cons

"The technical support is very poor."
"The downside is that it's a big program. To scale excessively, locally, on an on-prem application, takes a lot of servers."
"There was a situation when one of our presidents had an issue, but I can't recall the specifics."
"The reporting should be improved. There should be more customization. The report should show how we are going to mitigate the risk because we cannot show the system environment to each and every auditor."
"To get it to a ten it should give other possibilities to select if you could follow the keystrokes. It should have a flexibility with things where people can use it a lot faster."
"The performance of this product needs to be improved. When the number of privileged accounts increases, i.e., exceeds 2000, then the performance of the system reduces."
"Initial setup was complex and time-consuming but the later versions are a lot faster to implement."
"Report creation could be improved. The policies could be more customized."
"The tool needs to improve its cloud capability."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
"The user interface is not quite good and easy to use. There are a lot of menus, and the look and feel is not modern like a modern app."
 

Pricing and Cost Advice

"CyberArk Privileged Access Manager is perceived to be somewhat overpriced compared to similar market products. It is a little bit overvalued. It could come down a little bit for my liking. However, the industry-leading reputation and the quality of service justify the high price point to some extent."
"CyberArk Enterprise Password Vault is a very expensive product."
"The price of CyberArk Privileged Access Manager is expensive. There are no other fees other than the standard licensing fees."
"It's per-company, license-based."
"Pricing and licensing depend on the environment."
"CyberArk is good at what they do, and the price reflects that. You have to pay the price for the same."
"CyberArk is very expensive and there are additional fees for add-ons."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"I would rate the solution's pricing a three out of ten. The tool's licensing is monthly."
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Top Industries

By visitors reading reviews
Financial Services Firm
14%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
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Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
AccessMatrix Universal Access Management
 

Overview

 

Sample Customers

Rockwell Automation
IRAS, Singapore Bank
Find out what your peers are saying about CyberArk Privileged Access Manager vs. i-Sprint AccessMatrix Universal Access Management and other solutions. Updated: April 2026.
886,932 professionals have used our research since 2012.