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CyberArk Privileged Access Manager vs OpenText Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
OpenText Privileged Access ...
Ranking in Privileged Access Management (PAM)
33rd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 11.2%, down from 19.7% compared to the previous year. The mindshare of OpenText Privileged Access Manager is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
OpenText Privileged Access Manager1.1%
Other87.7%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
MB
Solutions Architect at IP Protocol INC
Has a useful credential vault feature but the user interface needs to be improved
I don't have a complete picture to be able to tell you that this is the best product. Because each customer in their own environment has a different set of circumstances and different situations that mandate different technologies. I cannot recommend this as the best product or recommend that you should use it. I would rate this product a six out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I find value in notifications from CyberArk when passwords fail verification and have other issues."
"The impact of CyberArk Privileged Access Manager on customer operational efficiency is quite positive."
"Allows secure, logged access to highly sensitive servers and services."
"We have been able to manage application credentials in CyberArk, whether they come as a custom plugin or straight out-of-the-box."
"I haven't really thought about anything that I want to use it for, that I couldn't use it for."
"Customer support has been very helpful and responsive."
"Every aspect of the solution is very well integrated, and even that gives comfort. It is a fail-safe kind of environment."
"The password rotation and cyber gateway have been quite useful."
"Most valuable feature is the credential vault."
 

Cons

"The initial setup of CyberArk is a challenge if you do not have prior experience with it."
"One thing that could be improved is to create of a better alternative for fixing group policy fees. We currently use Microsoft, but they have introduced new policies that may not be compatible."
"If CyberArk wants people to pay for cloud services, they need to make the cloud services much more real-time."
"Response time is not ideal, and reaching someone knowledgeable can take time."
"CyberArk definitely needs to improve user experience and reduce complexity."
"The product documentation has to be more precise in certain aspects with explanations for functionality limitations along with reference material or screenshots."
"The solution is too big and complex for any businesses that are small or medium-sized. They should offer a more compact version or make a solution better suited to smaller businesses."
"The initial setup of CyberArk Privileged Access Manager difficulty depends on the environment that you are implementing it into. However, it typically is simple."
"The user interface could be improved, it's not that good,"
 

Pricing and Cost Advice

"CyberArk is very expensive and there are additional fees for add-ons."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"The price of this solution is quite reasonable."
"With reducing the privileged account access, there has been a huge improvement. They are now bringing more accounts on a little at a time."
"I would rate CyberArk's pricing a nine out of ten, with one being cheap and ten being expensive. It's one of the most expensive solutions in the market, but it's worth it."
"It costs us around $200 per user."
"Since CyberArk is at the top of the Gartner list, the cost is indeed on the higher side, but customers must discern which entities are essential to purchase. They should weigh the cost against the quality received."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
No data available
 

Questions from the Community

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We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Micro Focus Privileged Account Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: February 2026.
882,260 professionals have used our research since 2012.