Try our new research platform with insights from 80,000+ expert users

CyberArk Privileged Access Manager vs OpenText Privileged Access Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 28, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in Privileged Access Management (PAM)
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
229
Ranking in other categories
User Activity Monitoring (1st), Enterprise Password Managers (2nd), Mainframe Security (2nd), Operational Technology (OT) Security (3rd)
OpenText Privileged Access ...
Ranking in Privileged Access Management (PAM)
33rd
Average Rating
6.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2026, in the Privileged Access Management (PAM) category, the mindshare of CyberArk Privileged Access Manager is 11.2%, down from 19.7% compared to the previous year. The mindshare of OpenText Privileged Access Manager is 1.1%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Privileged Access Management (PAM) Market Share Distribution
ProductMarket Share (%)
CyberArk Privileged Access Manager11.2%
OpenText Privileged Access Manager1.1%
Other87.7%
Privileged Access Management (PAM)
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
MB
Solutions Architect at IP Protocol INC
Has a useful credential vault feature but the user interface needs to be improved
I don't have a complete picture to be able to tell you that this is the best product. Because each customer in their own environment has a different set of circumstances and different situations that mandate different technologies. I cannot recommend this as the best product or recommend that you should use it. I would rate this product a six out of 10.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"CyberArk Privileged Access Manager makes it easy for users to retrieve and manage their passwords."
"The most valuable feature of CyberArk Privileged Access Manager is the vault. I am satisfied with the interface and the documentation."
"The flexibility of integrating with other technologies is important because of a lot of applications - a lot of COTS products - are not supported when we are bringing the application IDs. The CyberArk platform provides a lot of opportunities to do customization."
"The most valuable feature is the special management. It records the activity and the actions that we use for auditing."
"If any intruder gets inside, they would not be able to move around nor do lateral movements. It minimize any attack problems within our network."
"The most valuable aspects of the solution include password management and Rest API retrieval of vaulted credentials."
"CyberArk Privileged Access Manager has positively impacted my organization, showing significant improvement since all sessions are monitored and isolated using isolated RDP sessions, which are created temporarily and expire if not used."
"We are able to rotate credentials and have privileged account access."
"Most valuable feature is the credential vault."
 

Cons

"Based on the user experience that I see on a day-to-day basis, some changes could be made to the Privileged Session Manager tool to make it more user-friendly. The user interface of that tool could be more advanced and understandable to laymen, rather than being more of a developer tool."
"Initially, there was a lot of hiccups, because there were a lot of transitions due to manual installations."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"There was a situation when one of our presidents had an issue, but I can't recall the specifics."
"Customer support is somewhat lacking. They are often unavailable on Fridays, and the support process, such as raising a call or case, can take too long."
"Enhanced PSM support for Java based applications."
"I think they can improve account onboarding. For instance, you have to use the Password Vault utility, whereas in Thycotic I think there is a feature in the user interface that allows you to upload your account with an Excel file. So I'd like to have a similar thing in CyberArk."
"The usual workload is sometimes delayed by the solution."
"The user interface could be improved, it's not that good,"
 

Pricing and Cost Advice

"I'm aware that the organization had purchased licensing for almost all of CyberArk's solutions including licensing for PTA, EPM, and the Application Identity Manager. But when it comes to PSM, this is one of the components where there's an additional charge for any extra PSMs that you want to deploy. I believe that there's some rider where the vendor has a bit of leeway to, at times, charge a premium on whatever additional services you may require above the board."
"I focus more on the technical side, but I hear customers say that if CyberArk was more affordable, they might have acquired more licenses. Some clients consider alternative solutions due to pricing concerns."
"It's per-company, license-based."
"The solution is costly but we get what we pay for."
"The solution is cost-effective for the features."
"Before we bought it, they were licensing each function individually, which got complicated and very expensive. When we decided to buy it, it was much more straightforward and still quite expensive, but it brings a lot of value and risk reduction to the organization."
"CyberArk is very expensive and there are additional fees for add-ons."
"In comparison to other products on the market, CyberArk is a more costly product."
Information not available
report
Use our free recommendation engine to learn which Privileged Access Management (PAM) solutions are best for your needs.
882,813 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Manufacturing Company
10%
Computer Software Company
9%
Government
6%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise41
Large Enterprise173
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
Looking for recommendations and a pros/cons template for software to detect insider threats
This is an inside-out --- outside-in --- inside-in question, as an insider can be an outsider as well. There is no short answer other than a blend of a PAM tool with Behavioral Analytics and Endpo...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
Micro Focus Privileged Account Manager
 

Overview

 

Sample Customers

Rockwell Automation
Information Not Available
Find out what your peers are saying about CyberArk, One Identity, Delinea and others in Privileged Access Management (PAM). Updated: February 2026.
882,813 professionals have used our research since 2012.