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CyberArk Privileged Access Manager vs Proofpoint Insider Threat Management comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 3, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

CyberArk Privileged Access ...
Ranking in User Activity Monitoring
1st
Average Rating
8.6
Reviews Sentiment
6.8
Number of Reviews
230
Ranking in other categories
Enterprise Password Managers (3rd), Privileged Access Management (PAM) (1st), Mainframe Security (1st), Operational Technology (OT) Security (3rd)
Proofpoint Insider Threat M...
Ranking in User Activity Monitoring
3rd
Average Rating
8.4
Reviews Sentiment
6.8
Number of Reviews
6
Ranking in other categories
User Entity Behavior Analytics (UEBA) (6th), Insider Risk Management (4th)
 

Mindshare comparison

As of May 2026, in the User Activity Monitoring category, the mindshare of CyberArk Privileged Access Manager is 12.6%, down from 17.1% compared to the previous year. The mindshare of Proofpoint Insider Threat Management is 16.6%, down from 24.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
User Activity Monitoring Mindshare Distribution
ProductMindshare (%)
CyberArk Privileged Access Manager12.6%
Proofpoint Insider Threat Management16.6%
Other70.8%
User Activity Monitoring
 

Featured Reviews

Atul-Gujar - PeerSpot reviewer
CyberArk manager at a comms service provider with 10,001+ employees
Secures critical infrastructures with essential user session audit records
A potential area for improvement is enhancing support for cluster environments and distributed Vaults. Clients in multiple countries that need central access have different challenges that require better solutions from CyberArk. For financial services, CyberArk can improve incident response by ensuring fast support for critical priority tickets to meet compliance requirements. Providing more documentation on CyberArk is recommended for new team members to enhance their troubleshooting capabilities. I understand it's up to the client, but 99% fail to change the demo key, so it's crucial for CyberArk to emphasize changing the key and documenting it as part of the installation process.
reviewer1271289 - PeerSpot reviewer
Cyber Security Leader at a tech services company with 201-500 employees
Good value, easy to use, and easy to deploy
In terms of what can be improved, that is a question I think the end users can tell you better. I'm not the end-user for this system. However, I can say that it needs to be more scalable. I think they already have a good value proposition in terms of being a hybrid model, and the reporting is okay, as well. It could have better integration with other SIEMs, but this integration has to come from the SIEM side, not ObserveIT.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This product helped our customer manage their privileged accounts; it is easier for them to manage and control the privileged accounts."
"Customer support has been very helpful and responsive."
"The feature that I like the most is the Privileged Session Manager. It offers session recordings, logging, and tracking of user workstreams."
"CyberArk is a product that helps you simplify privileged access for system administrators and implement a standard set of security controls to protect the enterprise."
"The credentials management capability is key to ensuring that the credentials are kept secure and that access to them is done on a temporary and event-driven basis."
"It makes compliance of the organization with password management easy, resulting in a handy auditing process and adherence to all risk compliance as well."
"Increased our insight into how privileged accounts are being used and distributed within our footprint."
"It is a scalable product."
"Overall, it gives a consistent and really good return on investment."
"Customer Service: The ObserveIT professional services team has been excellent, extremely engaged and genuinely concerned with our success."
"All my clients are very pleased with this product as it helps them to keep track of what partners and employees are doing on the servers."
"Meta data search Alert generation."
"It resolved security issues of the organization by providing audit reports and records to our customers."
"Record videos that have a very small file size Management interface is very convenient and intuitive"
"ObserveIT is small, easy to use, easy to deploy, and is not complicated, so it's more generally suited for only SMBs. It's a good value with a cheaper price."
 

Cons

"The interface could be improved it is not user-friendly, but they have improved but it could still improve."
"Making the reports more editable would be beneficial."
"This is where we have had some woes with this software."
"It should be easy to use for non-technical people. Its interface can be a bit difficult. Some parts of its interface are not very intuitive. Some of the controls are hidden, and instead of having a screen with all the controls for that account on it, you have to use menus and other similar things."
"It should be easier to install. It is a comprehensive product, which makes it difficult to install. You need to have their consulting services in order to get it all installed and set up correctly because there is so much going on. It would be nice if there were an easier way to do the installation without professional services. I suspect they get a fair amount of their money from professional services. So, there is not a huge incentive."
"Areas of CyberArk Privileged Access Manager that can be improved include offering clearer configuration options."
"Their support can be better. Their SLA timings are higher than others."
"I'm not a fan of technical support with CyberArk. It's like jumping through red tape and hoops. Quite frankly, it's almost like when you call CyberArk you get the Help Desk or the level-one. I'm a level-one. I got the CCD, I know how to do the initial troubleshooting. When I call CyberArk it's because I can't figure the problem out. So I need a level-two, three, four. I don't need you to tell me, "Hey, open a ticket and then give me logs.""
"Ticketing and issue management. Based on the new system, one needs to go through the sales people."
"OCR capability, support for Mainframe, Ticketing and Incident workflow."
"I had some problems with an instance of ObserveIT in a Proof of Concept, when I installed ObserveIT with an SQL Express instance and the DB used all provisioned space."
"The tool is still not providing records of tunnels established - we would like to see it in future versions."
"ObserveIT is not scalable and it's not for the medium to large corporations."
"ObserveIT is not scalable and it's not for the medium to large corporations. It's for the smaller environments. For the larger corporations, we have other scalable solutions."
 

Pricing and Cost Advice

"My company always complains about the cost of CyberArk Privileged Access Manager because it's too high."
"The pricing for CyberArk is on the higher side compared to other Privileged Access Management products. Something should be done regarding enterprise licensing for long-standing customers."
"I have heard from my leaders that CyberArk is costlier in terms of licensing. The support and maintenance are also costly. We use their premium support, but for the price we pay, we do not get the value."
"Its price is high. I have also worked with Delinea. CyberArk is comparatively expensive compared to other PAM solutions, such as Delinea, especially during renewal."
"The main problem for the tool is its licensing. I work for a really big company. When you try to develop this as a service, usually you work with leverage teams who are formed with dozens of members. You might dedicate one FTE, or less, for something, e.g., an antivirus administrator. You might have half an FTE's effort dedicated to administering the antivirus, but then you have a team of about 30 users who might access that ticket. The problem is that CyberArk eliminated the possibility of concurrent users years ago. This is a big problem for companies who work with leverage teams. You need to pay for everyone. 40 licenses are used by 20 or 30 people. This is a big problem because licenses are not precisely cheap."
"The product’s pricing is feasible for enterprise customers. The pricing is expensive for smaller businesses. You need to pay additional costs for service implementation and local support."
"If you are looking at implementing this solution, buy the training and go to it."
"I would rate the cost of CyberArk Privileged Access Manager seven out of ten with ten being the most expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
13%
Manufacturing Company
10%
Computer Software Company
7%
Comms Service Provider
6%
Financial Services Firm
9%
Media Company
8%
Performing Arts
8%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business59
Midsize Enterprise42
Large Enterprise174
No data available
 

Questions from the Community

How does Sailpoint IdentityIQ compare with CyberArk PAM?
We evaluated Sailpoint IdentityIQ before ultimately choosing CyberArk. Sailpoint Identity Platform is a solution to manage risks in cloud enterprise environments. It automates and streamlines the m...
What do you like most about CyberArk Privileged Access Manager?
The most valuable features of the solution are control and analytics.
What is your experience regarding pricing and costs for CyberArk Privileged Access Manager?
My thoughts on the pricing of CyberArk Privileged Access Manager depend entirely on the vendors' requirements. If they want their things to be secure, they have to spend accordingly. We have four t...
Looking for recommendations and a pros/cons template for software to detect insider threats
In addition to responsesfrom Xavier Suriol and reviewer1324719, also consider ObserveIT from Proofpoint.
Looking for recommendations and a pros/cons template for software to detect insider threats
Hello All,I hope you had a merry Christmas.In this case it is as simple as it is.Just take Proofpoint ObserveIT - many companies in the public and financial sector have been using it for years.By ...
 

Also Known As

CyberArk Privileged Access Security, CyberArk Enterprise Password Vault
ObserveIT
 

Overview

 

Sample Customers

Rockwell Automation
Coca Cola, Allianz, Premiere League, Xerox, AIG, Cigna, Starbucks, Revlon, Toshiba, Nissan and more.
Find out what your peers are saying about CyberArk Privileged Access Manager vs. Proofpoint Insider Threat Management and other solutions. Updated: April 2026.
895,272 professionals have used our research since 2012.