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DarwinBox vs Gusto comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DarwinBox
Ranking in Talent Management
19th
Average Rating
6.6
Reviews Sentiment
6.5
Number of Reviews
4
Ranking in other categories
Cloud HCM (14th), HR Analytics Software (8th), Talent Acquisition (11th)
Gusto
Ranking in Talent Management
38th
Average Rating
7.0
Reviews Sentiment
7.4
Number of Reviews
3
Ranking in other categories
Benefits Administration (22nd)
 

Mindshare comparison

As of April 2025, in the Talent Management category, the mindshare of DarwinBox is 2.2%, up from 1.2% compared to the previous year. The mindshare of Gusto is 0.3%, down from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Talent Management
 

Featured Reviews

SHANOOPCHATHOTH PARAMBIL - PeerSpot reviewer
Enhancing attendance and leave management but needs better performance customization
Our primary use case for DarwinBox includes managing attendance, payroll-related tasks, and employee appraisal cycles DarwinBox has provided a significant return on investment for our finance team. Managing payroll and attendance manually would require more team members, so using DarwinBox…
Mimi Evans - PeerSpot reviewer
Simple to use solution that offers a lot; gives employees the option to get cash advances
I think it's great that it syncs with QuickBooks Online and any payroll software that syncs with QuickBooks Online is great. My issue with their syncing was that every single account for a deduction went to a liability account, but not a lot of businesses run that way. As of September, they did not have the ability for me to put an employee's deduction for benefits in anything but a liability account; which made it not difficult, but added a manual step to the syncing of the entering of our payroll between Gusto and QuickBooks Online. I would also like for the tech support to be more responsive. Gusto also advertises their health benefits, but they don't do a good job of explaining why it's a better option to go through them. I think there's more communication that could be done on that. I also think that there are some HR benefits that they could be offering to these lower plans, without having to go to the Premium Plan. I think that that's something that they should consider in the future.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are organogram and position-based mapping."
"The solution that we used previously was very complex. As a result, without referring to the manuals and consulting an expert, it was difficult for a newly hired employee to navigate the platform. However, this is not the case with Darwinbox. It has a very intuitive user interface, and anyone can use it and implement it without having to use a guide or a walk through process. It's very simple."
"In our company, we use DarwinBox to maintain the data of our employees and for recruitment purposes."
"The leave-related modules are comprehensive, offering built-in functionalities for optional leaves."
"I like the payroll part. We also use documents and forms whenever we hire, such as a new hire form for each state, and we like that as well."
"I appreciated the templates that they offered for new hires and onboarding."
 

Cons

"Like most software, it has a base version, the vanilla, out-of-the-box version, and customization is required to match it to the unique processes of each company. The Darwinbox team seems to be having difficulty with the customization process. They have to be a little more mature to customize it as per every company's need."
"DarwinBox is not a stable solution...DarwinBox is not a scalable solution."
"Customization in performance management is cumbersome."
"The solution's API integration with third-party applications should be improved."
"In the beginning, their support was top-notch. And then around the beginning of 2022, and end of 2021, their support tanked. We used to get responses in the beginning within one to two business days, and towards the end, we were getting responses in one to two business weeks."
"Their enrollment e-signature, enrollment forms, and other documents need a lot of work. Once we fill in the information, we cannot go back and change any of that. It's a time-taking process. If there is any mistake in the document and if we need to go and change a specific field in the form, it's not possible. We have to redo the entire form."
 

Pricing and Cost Advice

"Compared with SuccessFactors, there is no major difference in DarwinBox's cost."
"My company makes some yearly payments towards the licensing costs attached to DarwinBox."
Information not available
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Comms Service Provider
11%
Financial Services Firm
9%
Manufacturing Company
8%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

What do you like most about DarwinBox?
The most valuable features of the solution are organogram and position-based mapping.
What needs improvement with DarwinBox?
Customization in performance management is cumbersome. Processes like six-month appraisals lack easy configurations, and any significant customization requires working with vendors.
What is your primary use case for DarwinBox?
Our primary use case for DarwinBox includes managing attendance, payroll-related tasks, and employee appraisal cycles.
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Comparisons

 

Also Known As

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ZenPayroll
 

Overview

 

Sample Customers

Myntra, GVK BIO, Bisleri, Times Internet, Delhivery, Aarti
Farmgirl Flowers, Bevel, Pooch Pals, ALL MAVEN
Find out what your peers are saying about DarwinBox vs. Gusto and other solutions. Updated: April 2025.
846,617 professionals have used our research since 2012.