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Datamatics TruBot vs Jacada Intelligent Agent Engagement comparison

Datamatics and Jacada are both solutions in the Robotic Process Automation (RPA) category. Datamatics is ranked #26 with an average rating of 8.0, while Jacada is ranked #47. Datamatics holds a 0.2% mindshare in RPA, compared to Jacada’s 0.1% mindshare. Additionally, 100% of Datamatics users are willing to recommend the solution, compared to 100% of Jacada users who would recommend it.
Datamatics TruBot
Read 3 Datamatics TruBot reviews
  • 275 Views
  • 148 Comparison Views
100% willing to recommend
Jacada Intelligent Agent En...
Read 1 Jacada Intelligent Agent Engagement review
  • 121 Views
  • 73 Comparison Views
100% willing to recommend
 

Comparison Buyer's Guide

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Executive Summary
We performed a comparison between Datamatics TruBot and Jacada Intelligent Agent Engagement based on real PeerSpot user reviews.

Find out what your peers are saying about UiPath, Microsoft, Automation Anywhere and others in Robotic Process Automation (RPA).

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To learn more, read our detailed Robotic Process Automation (RPA) Report (Updated: October 2024).
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
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Helped 816,406 peers since 2012
 

Categories and Ranking

Datamatics TruBot
Ranking in Robotic Process Automation (RPA)
26th
Average Rating
8.4
Reviews Sentiment
7.9
Number of Reviews
3
Ranking in other categories
No ranking in other categories
Jacada Intelligent Agent En...
Ranking in Robotic Process Automation (RPA)
47th
Average Rating
7.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Robotic Process Automation (RPA) category, the mindshare of Datamatics TruBot is 0.2%, up from 0.2% compared to the previous year. The mindshare of Jacada Intelligent Agent Engagement is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Robotic Process Automation (RPA)
 

Featured Reviews

MR
Helps us in pulling rates and completing back-office RPA work for banks and credit unions
I rate the solution a nine out of ten. The solution is good, and I can't think of something that needs to be included in the next release or that needs to be improved. I advise users considering the solution to go through the trial and verify that it fits their needs.
Read full review
BM
Suitable for a small-scale business but not evolved enough for a large enterprise
The best thing with that Jacada is that they are a repository builder, which we use for our assessment to gauge and match screens. Jacada has evolved, but I'm not using the latest version. Technically we use our internal product more, which is iAutomate. We also use UiPath and Automation Anywhere…
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is inexpensive compared to many other solutions in the market."
"The product's initial setup phase is straightforward and easy to use."
"Ability to calculate the ROI on the jobs that are running."
"The initial setup was fairly straightforward."
 

Cons

"Would like to see more additions to the library."
"The stability of the product has certain shortcomings, making it an area where improvements are required."
"There is a learning curve, and some training could be included to bring users up to speed."
"They need to create a workflow system."
 

Pricing and Cost Advice

"The tool is expensive."
Information not available
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Questions from the Community

What do you like most about Datamatics TruBot?
The product's initial setup phase is straightforward and easy to use.
See all answers
What is your experience regarding pricing and costs for Datamatics TruBot?
The tool is expensive.
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What needs improvement with Datamatics TruBot?
The stability of the product has certain shortcomings, making it an area where improvements are required. The integration capabilities of the product have some concerns and need improvements. The p...
See all answers
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Earn 20 points
 

Comparisons

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Compared 29% of the time
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Nintex RPA vs Jacada Intelligent Agent Engagement Logo
Nintex RPA vs Jacada Intelligent Agent Engagement
Compared 100% of the time
More Jacada Intelligent Agent Engagement Competitors
 

Product Reports

Buyer's Guide
Robotic Process Automation (RPA)
October 2024
Datamatics TruBot reportDownload Datamatics TruBot product report
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
Jacada Intelligent Agent Engagement reportDownload Jacada Intelligent Agent Engagement product report
 

Also Known As

TruBot
No data available
 

Learn More

Datamatics
Jacada
 

Overview

TruBot is a proprietary product for Robotic Process Automation. It is a team of virtual assistants that automates repetitive and rule-based processes without any manual intervention. When powered with Artificial Intelligence, it can recognize and replicate human actions, creating a smarter bot that can make informed decisions. TruBot is sector agnostic and can be deployed across Banking, Healthcare, Insurance, Manufacturing, and Logistics.


Datamatics TruBot - https://trubot.datamatics.com/

While assisted service aptly describes the human-touch component, intelligent agent engagement more accurately describes the human-touch fueled with technology to drive improved operational efficiency. Intelligent agent engagement is about transforming complex agent desktops, a variety of channels (voice, chat, email, etc) and complex processes (troubleshooting, complicated products, regulatory) into an operationally efficient customer service experience.

 

Sample Customers

Aditya Birla Sunlife Insurance Company, IndusInd Bank
Humana, Turk Telekom, Leumi Card
Buyer's Guide
Robotic Process Automation (RPA)
October 2024
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We monitor all Robotic Process Automation (RPA) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.