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Datto Endpoint Detection and Response (EDR) vs Huntress Managed ITDR comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Datto Endpoint Detection and Response (EDR) offers efficient, knowledgeable customer support with minimal downtime and highly responsive, professional assistance.
Sentiment score
9.0
Huntress Managed ITDR offers prompt, knowledgeable support, with proactive solutions, high ratings, and excellent availability despite occasional busyness.
 

Room For Improvement

Sentiment score
5.0
Datto EDR needs better reporting, improved compatibility, detailed threat intelligence, and a more user-friendly setup process according to users.
Sentiment score
5.9
Huntress Managed ITDR needs improved reporting, API access, UI streamlining, and enhanced integrations for better security and management.
 

Scalability Issues

Sentiment score
5.0
Datto EDR is highly scalable and reliable, adapting to various company sizes and growth without compromising performance or security.
No sentiment score available
Huntress Managed ITDR is cloud-based, scalable, and praised for seamless growth and responsive deployment across numerous endpoints.
 

Stability Issues

Sentiment score
8.5
Users commend Datto EDR for its stability, reliability, seamless integration, and effective threat protection despite minor bugs.
Sentiment score
8.6
Huntress Managed ITDR is praised for stability, reliability, compatibility, with minimal issues and quick resolution of minor gaps.
 

Valuable Features

Sentiment score
8.9
Datto EDR is praised for robust threat detection, automated response, real-time monitoring, seamless integration, detailed reporting, and continuous updates.
Sentiment score
8.6
Huntress Managed ITDR offers expert threat-hunting, SOC support, and cost-effective security features ideal for small to medium businesses.
 

Setup Cost

No sentiment score available
No sentiment score available
Huntress Managed ITDR offers competitive per-endpoint pricing, scalable plans, and added features, ensuring cost-effectiveness for enterprise buyers.
 

Categories and Ranking

Datto Endpoint Detection an...
Average Rating
7.6
Reviews Sentiment
7.0
Number of Reviews
4
Ranking in other categories
Endpoint Detection and Response (EDR) (36th)
Huntress Managed ITDR
Average Rating
9.4
Reviews Sentiment
8.0
Number of Reviews
23
Ranking in other categories
Managed Detection and Response (MDR) (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. Datto Endpoint Detection and Response (EDR) is designed for Endpoint Detection and Response (EDR) and holds a mindshare of 2.5%, up 0.7% compared to last year.
Huntress Managed ITDR, on the other hand, focuses on Managed Detection and Response (MDR), holds 9.4% mindshare, up 7.4% since last year.
Endpoint Detection and Response (EDR)
Managed Detection and Response (MDR)
 

Featured Reviews

Aurélien Boeyen - PeerSpot reviewer
Useful endpoint visibility, high availability, and helpful support
Datto EDR is used for detection and response for endpoints The most valuable feature of Datto EDR is the visibility of the endpoints. The solution could improve by having more deployment methods. I have been using Datto Endpoint Detection and Response (EDR) for approximately three years. Datto…
Andy Larin - PeerSpot reviewer
Effortless to use and is one of the easiest products to deploy
Huntress is effortless to use. It's one of the easiest products to deploy. Pushing out through our RMM is simple, and using it is straightforward once it's on a machine. The end user doesn't have to do anything. Everything comes back to us. I love that the alerts are human-curated. They take a look at alerts before we get them. Other products are very noisy. They'll send you an alert about anything. About 95 percent of those alerts go to Huntress first. They check to make sure that it's real and only alert us if it's actionable, something that requires our attention. When I get an alert from Huntress, it must be looked at. I love that. It saves a ton of time for my people. It can fix low-severity threats. Their team is 24/7, whereas my team is not. We want them to take action on known bad things. Sometimes, that means fixing the problem or isolating the machine so multiple machines aren't getting hit. I love that they can address those issues within a very short time.
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
11%
Educational Organization
7%
Manufacturing Company
7%
Computer Software Company
19%
Manufacturing Company
10%
Retailer
7%
Healthcare Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Infocyte HUNT?
Datto Endpoint Detection and Response is a perfect product for endpoint security.
What is your experience regarding pricing and costs for Infocyte HUNT?
The price is quite low. On a scale of one to ten, I would rate it a four, meaning it is quite cheap.
What needs improvement with Infocyte HUNT?
The inclusion of web filtering would be good.
What do you like most about Huntress?
It is very easy to use. It is a great solution. They are one of the better vendors that I have ever worked with since I have been in the industry.
What needs improvement with Huntress?
One issue is the managed antivirus. Huntress takes control of the antivirus built into Windows Defender, but it doesn't if, for some reason, Defender isn't working properly and doesn't attempt to f...
What is your primary use case for Huntress?
We roll Huntress out across the board. It's in our base security shield, so we use it everywhere. We also use ThreatLocker. It's an application for allowlisting and blocklisting. It blocks any soft...
 

Also Known As

Infocyte HUNT
No data available
 

Learn More

Video not available
 

Overview

 

Sample Customers

Check Point Software, PwC, Grant Thornton, AT&T, DHL, U.S. Department of Defense
Information Not Available
Find out what your peers are saying about Datto Endpoint Detection and Response (EDR) vs. Huntress Managed ITDR and other solutions. Updated: October 2024.
816,933 professionals have used our research since 2012.