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Dell NetWorker vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 11, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dell NetWorker
Ranking in Backup and Recovery
12th
Average Rating
7.8
Reviews Sentiment
7.2
Number of Reviews
84
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Backup and Recovery
82nd
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Deduplication Software (13th)
 

Mindshare comparison

As of April 2025, in the Backup and Recovery category, the mindshare of Dell NetWorker is 3.1%, up from 3.0% compared to the previous year. The mindshare of IBM ProtectTIER is 0.1%, down from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Backup and Recovery
 

Featured Reviews

ErmiasGirma - PeerSpot reviewer
Offers seamless integration and cost-saving benefits with enhanced recovery capabilities
Currently, in my organization, I am using Dell NetWorker for open-source solutions like PostgreSQL and MySQL databases, and some large VM environments. It also supports the Dell library and is used for the library archiving system Dell NetWorker allows for extensive customization, supporting…
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Taking backups is faster."
"The full backup is a great feature. Restoration is also good and very quick."
"It's a good product that can be integrated easily with the Data domain."
"The backup feature for this product is good. It is easy to set up and easy to scale."
"The updated graphical interface is better than it used to be."
"The solution is stable."
"The solution offers compatibility with many types of database systems. It is one of the largest backup solutions. Additionally, it gives important information about data domain systems with deduplication."
"Technical support for this solution is very good."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The most valuable features are the Self-Service, and the ability to search the data."
"The solution is highly stable."
"The command-line interface is good."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
 

Cons

"NetWorker sometimes has issues with the backup not starting and with connecting to the Oracle servers."
"Currently, the NetWorker server only supports the Windows server bare-metal recovery, so an improvement would be built-in support for Linux and UNIX BMR."
"The graphical user interface (GUI) of NetWorker needs improvement."
"The web console could be a lot better."
"I am not very satisfied with the support."
"he API side of the solution has certain shortcomings."
"Dell NetWorker could improve the GUI to include rack recovery."
"There should be more vendors incorporated into the solution."
"The backup for a large amount of data is slow."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
"IBM ProtectTIER could improve by being more user-friendly."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
 

Pricing and Cost Advice

"The pricing of this solution is very good."
"The licensing model can be traditional licensing or capacity-based licensing."
"Earlier, users had to make yearly payments towards the licensing costs of the product. The licenses were expensive but users used to get the best device to use."
"Licensing is based on the number of terabytes, so you need to purchase packages."
"Low cost is key."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing an eight out of ten."
"It is a relatively inexpensive product compared to one of its competitors."
"The price of the license could be cheaper and it would be a benefit if they came up with a new pricing model. The competitors here in Oman sell universal licensing where a number of virtual machines are hosted at the customer place which can be licensed, or you can license the CPU sockets in those servers. However, NetWorker offers only CPU sockets or overall storage capacity to backup, but there is no universal licensing where you can provide a number of VMs. They should offer more options to stay competitive with other solutions, such as Veeam."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"IBM ProtectTIER is an expensive solution."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
11%
Manufacturing Company
9%
Government
9%
Financial Services Firm
28%
Computer Software Company
24%
Real Estate/Law Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What's the difference between Dell EMC Avamar and Dell EMC NetWorker?
From the very beginning, Dell EMC NetWorker considers users and those who might potentially become users. In terms of both pricing and setup, this product offers an experience that is significantly...
What do you like most about Dell NetWorker?
The feature that offers the greatest benefits in ensuring data integrity is its backup capability.
What is your experience regarding pricing and costs for Dell NetWorker?
NetWorker has a high price compared to other solutions. Pricing is a major concern.
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Also Known As

NetWorker
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Overview

 

Sample Customers

Republic Bank, Westgate Resorts, Macquire Cloud Services, Shriners, Panatonni, Qatar Islamic Bank, Eurosport
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about Dell NetWorker vs. IBM ProtectTIER and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.