We compared Dell NetWorker and Rubrik based on user reviews in five categories. We reviewed all of the data and you can find the conclusion below.
Features: Dell NetWorker is recognized for its intuitive graphical user interface, integration with Data Domain, and impressive speed. Rubrik is praised for its automated policy enforcement and efficient ransomware detection. Dell NetWorker needs improvements in reporting, integration, and documentation. Rubrik could expand compatibility with open-source databases, improve documentation, and strengthen its ability to back up remote sites.
Service and Support: Dell NetWorker received mixed reviews, with some customers expressing frustration about delayed responses and unresolved problems. Rubrik customers appreciate the support team's expertise and fast response.
Ease of Deployment: Some users consider Dell NetWorker's setup to be effortless, but some said it was somewhat complex. Rubrik's setup is simple, and users say the support team was available to assist as needed.
Pricing: Some reviewers consider Dell NetWorker to be expensive, while others find it to be reasonable and cheaper than other options with similar features. Some users find Rubrik's pricing expensive, but many say it’s justified by its encryption and security features. Rubrik's license includes both software and hardware without any additional costs.
ROI: Users have provided no feedback about Dell NetWorker’s ROI so far. Rubrik provides peace of mind and some cost savings, but users say that quantifying the ROI is difficult.
Comparison Results: Dell NetWorker is regarded as a reasonably priced, high-performing backup solution with a user-friendly GUI. At the same time, many users were dissatisfied with Dell’s support and asked for improvements in reporting and documentation. Users like Rubrik’s advanced ransomware features, excellent support, and automated policy enforcement. However, some had issues with its remote backup abilities and high price tag.
"The software’s best feature is data backup for any system."
"The initial setup is very easy. It's incredibly fast."
"The solution is simple to understand."
"If it's set up the right way, it's a stable product."
"It has the ability to support all kinds of backups. It can be used to back up databases, operating systems, virtual machines, Lotus Notes, and Exchange. It can also do remote image backups for remote sites. It integrates and works with Data Domain. It is an enterprise-class product that can be used for anything and everything across multiple sites and locations. It is also very scalable."
"Anybody could drive the GUI."
"When it was required that data had to be restored for our customer, it was accomplished successfully and this has kept our end users satisfied."
"Storage-wise, EMC is user-friendly."
"Rubrik is highly scalable and is easy to do."
"When it comes to saving time managing our backups, Rubrik has saved us a lot of time compared to what we were using. It feels like it has saved us lifetimes of time because the process used to be difficult. It's not just the day to time savings. When something goes wrong, that's where the real time savings comes into play. We are able to get back to where we need to be more confidently and with much fewer steps."
"It has a single pane of glass interface."
"The search functionality is second to none as the speed of the search is fast across the whole system and predictive."
"The Auto-Snapshot SLA feature and recovery time are amazing. It took seven seconds to have a server back up and running in production from a total failure."
"Rubrik is stable and easy to use."
"Rubrik simplifies our data backup and recovery processes significantly. It's very straightforward to use. We start by tagging through VMware, and everything tagged for Rubrik is backed up automatically. Backups are much better and faster because Rubrik takes a full snapshot of the virtual machine. We recently conducted a verification by performing a restore, and even during the restore process, we could bring up the server in less than 10-15 minutes. Additionally, we have set up alerts for sensitive data, which helps us track data."
"The tech support is extremely helpful."
"Dell NetWorker could improve the GUI to include rack recovery."
"The security features need backup and encryption. It would be nice if they added this feature. I would also like to be able to decrypt when restoring the security features. Hackers can sense these vulnerabilities today, and we need to have our enterprise prepared."
"Since the product is not on the front banner of Dell, the support may not be the best."
"The price could be cheaper."
"It's not easy to integrate. We have to read a lot of documentation in order to configure the solution."
"Its console UI should be better. It should also have more out-of-the-box reporting functionalities. It should also have easier cloud integration. They have got cloud boost and things like that, but if you want to directly back up to the cloud, I'm not too sure whether you can do it. For example, you can easily send data from Commvault to AWS, Azure, or a container, but it seems to be not so easy in NetWorker."
"The data storage capabilities should be improved."
"There are some limitations regarding scalability of the product."
"Improving PowerShell integration would greatly simplify Rubrik management."
"There is room for improvement through a further extension of their Office 365 backup platform. In addition, it's still a bit cost-prohibitive to backup NAS. Those would be the two primary areas for improvement."
"I would love to be able to just get from the dashboard to a file that I need, or a system that I need."
"They need to find a solution for SMBs. It is currently only suitable for enterprises or big customers. They need to find a solution that suits SMBs."
"It needs more storage array integration options and an easier restore for files that download using a browser."
"The integrated reporting is not really that nicely built. The reporting functionality could definitely be a little bit more customizable from an administration perspective, with an easier to understand interface."
"It would be nice if they could work on the pricing a bit."
"I would rate the stability a seven out of ten. There is always room for improvement."
Dell NetWorker is ranked 14th in Backup and Recovery with 73 reviews while Rubrik is ranked 4th in Backup and Recovery with 86 reviews. Dell NetWorker is rated 7.8, while Rubrik is rated 9.2. The top reviewer of Dell NetWorker writes "A stable tool that has an easy-to-use GUI that enables quick restoration". On the other hand, the top reviewer of Rubrik writes "Automates the backup and recovery process, reducing manual human errors and global search allows for granular recoveries". Dell NetWorker is most compared with Dell PowerProtect Data Manager, Dell Avamar, Veeam Backup & Replication, Veritas NetBackup and Azure Backup, whereas Rubrik is most compared with Veeam Backup & Replication, Cohesity DataProtect, Commvault Cloud and Azure Backup. See our Dell NetWorker vs. Rubrik report.
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