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Dell SC Series vs HPE Primera comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
1.0
Organizations reduced costs and improved performance with Pure FlashArray X NVMe, achieving quick ROI and efficient resource management.
Sentiment score
9.3
Dell SC Series offers cost-effective virtualization, ease of management, and significant savings through flash disks, boosting ROI and user satisfaction.
Sentiment score
1.0
Increased productivity, cost-efficiency, scalability, reliability, and simplified management led to higher return on investment and better business operations.
If you wait more than seven years to buy another one, you get a return on your investment.
Sales Manager at Multicomputos PR
Users were very happy when I bought it, as it significantly lowered disk response times.
It adviser at a security firm with 201-500 employees
 

Customer Service

Sentiment score
7.1
Pure FlashArray X NVMe's technical support is praised for responsiveness, despite occasional follow-up issues, earning high customer satisfaction.
Sentiment score
7.2
Dell SC Series support is highly rated for its responsiveness, knowledgeable staff, and effective issue resolution globally.
Sentiment score
5.1
HPE Primera's customer service is mixed, with praise for support but concerns about delays, inconsistency, and communication.
Customers always have their issues resolved promptly.
Sales Manager at Multicomputos PR
Technical support is good at least through vendors, not directly with the principal.
Infrastructure Specialis at a tech services company with 1-10 employees
Compared to other companies, Dell SC Series offers one of the best support experiences in my career.
Architect Engineer, IT INFRASTRUCTURES Project Manager at Vilavi
Advanced support offers instant replacement without delays.
System Administrator at Lovely Professional University
We could not get a genuine explanation for why systems were failing under certain conditions.
Solution Consultant at a computer software company with 201-500 employees
 

Scalability Issues

Sentiment score
7.1
Pure FlashArray X NVMe offers scalable storage with low latency, easy upgrades, though capacity customization and high costs are noted.
Sentiment score
6.1
Dell SC Series offers flexible, scalable storage for businesses of all sizes, though some note cost and controller limitations.
Sentiment score
4.2
HPE Primera offers scalable storage, easily expands capacity without downtime, and effectively supports medium-sized organizations' growing data needs.
It hasn't broken down anytime in the last six to seven years, despite hurricanes, earthquakes, and power outages.
Sales Manager at Multicomputos PR
 

Stability Issues

Sentiment score
8.1
Pure Storage offers exceptional stability and reliability with outstanding support, consistently achieving high user ratings for performance and service.
Sentiment score
8.9
Dell SC Series is stable, cost-effective, with minimal downtime and maintenance, praised for replication and reliable performance despite setup complexities.
Sentiment score
7.6
HPE Primera offers high stability and reliability with 100% availability, excelling in mission-critical environments despite minor HDD issues.
I would rate the stability of the product at seven out of ten.
Project Manager at a government with 11-50 employees
In storages, stability is the most important aspect, even before performance.
It adviser at a security firm with 201-500 employees
The system operates smoothly even with a greater IOPS capacity enabled by using SSD disks.
Solution Consultant at a computer software company with 201-500 employees
 

Room For Improvement

Pure FlashArray X requires cost-effective improvements in UI, integration, cloud features, multitenancy, analytics, backup, AI, and scalability.
Dell SC Series needs improved user-friendliness, technical support, integration, scalability, and features like compression, automation, and cloud compatibility.
HPE Primera needs improvement in affordability, usability, integration, support, pricing, reliability, security, training, and user interface.
I would like to see some AI features that would allow arrays to intelligently identify threats or unusual behavior in the data pattern and give an alert.
Cloud Architect at DXC Technology
One way to improve the product is to add an operational assistant that doesn't depend on VMware.
Sales Manager at Multicomputos PR
Storage replication should be essential.
Infrastructure Specialis at a tech services company with 1-10 employees
Dell PowerStore, which supports NVMe over TCP, is different and not very affordable.
It adviser at a security firm with 201-500 employees
In the future, I want any box that comes on-premises to have the provision to integrate with cloud storage.
System Administrator at Lovely Professional University
The user interface is friendly, yet it does not cover all steps that can be performed via direct port connections on storage.
Solution Consultant at a computer software company with 201-500 employees
 

Setup Cost

Enterprise buyers see Pure FlashArray X NVMe as a justified premium investment due to performance and comprehensive licensing.
Dell SC Series offers competitive and scalable enterprise storage, with varied pricing and discounts for partnering users.
HPE Primera offers cost-effective, flexible pricing for enterprises, balancing cost and value, with configurable and optional feature costs.
While the prices may be higher than those of other vendors, we see it as a market leader with benefits.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
The support can be a bit pricey, but the solution is more cost-effective than anything else out there.
Sales Manager at Multicomputos PR
Sometimes Dell offers better performance for less money.
It adviser at a security firm with 201-500 employees
 

Valuable Features

Pure FlashArray X NVMe offers exceptional performance, reliability, scalability, and seamless VMware integration, enhancing workload efficiency and user experience.
Dell SC Series provides performance, auto-tiering, and replication with ease of management, scalability, high availability, and strong support.
HPE Primera offers excellent performance, integration, scalability, and AI-driven analytics with all features included for cost-effective reliability.
Its data compression feature is the best that we have ever seen.
Sales Manager at Multicomputos PR
It was one of the main requirements to have a FlashArray, and this really has sorted out these issues.
Infrastructure Specialis at a tech services company with 1-10 employees
Pure FlashArray X NVMe helps to improve our processing speed.
Manager, System Infrastructure & Security at Organik Kimya San. ve Tic. A.S.
The storage also lowered the response time of disks across the entire farm, making it a great product for operational efficiency.
It adviser at a security firm with 201-500 employees
I can mix and match the drives, using older mechanical devices and the latest SFP drives in a single solution with different enclosures.
System Administrator at Lovely Professional University
We have more capacity than expected, and even if we face issues with one or two disks, the system maintains the same performance.
Solution Consultant at a computer software company with 201-500 employees
 

Categories and Ranking

Pure FlashArray X NVMe
Sponsored
Ranking in All-Flash Storage
17th
Average Rating
9.0
Reviews Sentiment
6.7
Number of Reviews
36
Ranking in other categories
NVMe All-Flash Storage Arrays (6th)
Dell SC Series
Ranking in All-Flash Storage
16th
Average Rating
8.4
Reviews Sentiment
7.5
Number of Reviews
55
Ranking in other categories
Frame-Based Disk Arrays (2nd)
HPE Primera
Ranking in All-Flash Storage
11th
Average Rating
8.2
Reviews Sentiment
5.6
Number of Reviews
42
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2026, in the All-Flash Storage category, the mindshare of Pure FlashArray X NVMe is 1.4%, up from 0.7% compared to the previous year. The mindshare of Dell SC Series is 1.1%, up from 0.8% compared to the previous year. The mindshare of HPE Primera is 3.1%, down from 4.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
All-Flash Storage Market Share Distribution
ProductMarket Share (%)
HPE Primera3.1%
Dell SC Series1.1%
Pure FlashArray X NVMe1.4%
Other94.4%
All-Flash Storage
 

Featured Reviews

Jaehoon Oh - PeerSpot reviewer
Chief Technology Officer at Lambda256
Supports efficient storage management through volume snapshots and offers reliable non-disruptive upgrades
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could be enhanced. I can see the performance statistics in the Pure Storage console, but it does not show the performance by 4K byte unit. It displays IOPS and bandwidth, but IOPS is about real use, and I want to know how many IOPS are currently running in 4K byte units. I cannot see that IOPS because most storage systems report their performance by 4K byte unit. I want to see Pure Storage performance by 4K byte unit to compare with other storage or other internal NVMe SSD.
RK
System Administrator at Lovely Professional University
Storage solutions accommodate diverse drives and offers good resiliency
Technical support is good. I can log complaints online through the portal and have engineers in line. I can also take dedicated engineers if needed, although this involves a different support cost. As far as my requirements are concerned, it is working fine. There are two or three types of support. Standard support involves logging a complaint and receiving a call from the OEM on the same day, but hardware replacement takes two to three days. Advanced support offers instant replacement without delays. Hardware support terms include calling or emailing the company or logging the call in the portal to receive remote support, or getting a dedicated engineer or account manager from Dell.
RR
Solution Consultant at a computer software company with 201-500 employees
Used for shared storage and has good scalability
Recently, we had many issues with HPE Primera storage, mainly in the leveling process, which caused many problems for the customers. In this architecture, the full application running over this storage gets stuck when one disk fails. We noticed that one leveling process, ungrouping process, and grouping process took around 12 hours to conclude. It was not a good experience. The main issue was that we dimensioned the solution to 1,300 IOPS. The solution has 10 + 2 spare disks, and when one disc fails, the application gets stuck because the IOPS moves to 5,000 IOPS when it happens. We noticed some specific limitations with the solution's graphical interface, which was not rich. The solution's main problem was the grouping and ungrouping process. We confirmed that the problem was with HPE Primera by stopping the whole application while labeling. No IOPS was consumed from the application to the storage, even though the IOPS was 5,000. This means that 5,000 was just for the leveling of one disk. If two disks had failed, the problem would have been bigger than we experienced.
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Top Industries

By visitors reading reviews
Computer Software Company
12%
Manufacturing Company
11%
Financial Services Firm
11%
Government
6%
Computer Software Company
11%
University
10%
Performing Arts
9%
Manufacturing Company
8%
Computer Software Company
16%
Manufacturing Company
12%
Financial Services Firm
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business15
Midsize Enterprise11
Large Enterprise12
By reviewers
Company SizeCount
Small Business26
Midsize Enterprise10
Large Enterprise20
By reviewers
Company SizeCount
Small Business19
Midsize Enterprise8
Large Enterprise14
 

Questions from the Community

What do you like most about Pure FlashArray X NVMe?
Pure FlashArray X NVMe helps to improve our processing speed. It is user-friendly and easy to use.
What is your experience regarding pricing and costs for Pure FlashArray X NVMe?
The price of Pure FlashArray X NVMe is very expensive, though I do not know the actual price because I am using the E...
What needs improvement with Pure FlashArray X NVMe?
I have no specific improvements to suggest for Pure FlashArray X NVMe at this time. The performance statistics could ...
What is your experience regarding pricing and costs for Dell SC Series?
In our case, we received favorable pricing with Dell because of our strong partnership. While I acknowledge that Dell...
What needs improvement with Dell SC Series?
For us, it is a great product. The deduplication and compression could potentially be improved, though they are alrea...
What is your primary use case for Dell SC Series?
We use Dell SC Series in a VMware environment.
Which would you choose - HPE Nimble Storage or HPE Primera?
HPE Nimble is a versatile synced WAN San solution. It is easy to use and doesn’t require much training for admins. Th...
What's the difference between HPE 3PAR StoreServ and HPE Primera?
HPE Primera has many great features but one of the best is that it is very easy to deploy. From an overall perspectiv...
What do you like most about HPE Primera?
For over a year, I have not seen any downtime in the product.
 

Also Known As

Pure FlashArray//X NVMe, Pure FlashArray//X, FlashArray//X
SC Series Storage, Compellent
Primera
 

Overview

 

Sample Customers

Fremont Bank, Judson ISD, The Nielsen Company
TGen, Frost Science, Gerrie Electric
Information Not Available
Find out what your peers are saying about Dell SC Series vs. HPE Primera and other solutions. Updated: December 2025.
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