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DocStar ECM vs IBM ECM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 4, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

DocStar ECM
Ranking in Enterprise Content Management
24th
Average Rating
9.6
Number of Reviews
7
Ranking in other categories
Document Management Software (19th)
IBM ECM
Ranking in Enterprise Content Management
13th
Average Rating
8.0
Reviews Sentiment
5.6
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Enterprise Content Management category, the mindshare of DocStar ECM is 0.3%, down from 0.3% compared to the previous year. The mindshare of IBM ECM is 2.2%, down from 2.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Content Management
 

Featured Reviews

it_user255402 - PeerSpot reviewer
It has the flexibility to span across multiple departments, improving, for example, accounts-payable automation and contract management.
Ease of use Flexibility to span across multiple departments A/P Automation H/R On boarding Client/Vendor File Management Contract Management Not designed well for high-volume batch capture Does not display the images during the scanning process, so QC is always a post process Over 13…
Omar_Ismail - PeerSpot reviewer
A stable solution for automation with high availability
Moving to the cloud with IBM ECM is not allowed. In Saudi Arabia, the cloud infrastructure is still non-operational, potentially for the next two to three months. Static clouds are prevalent among foundational enterprises such as IBM and Oracle. IBM offers its cloud insights, maintaining its cloud ecosystem. IBM's efforts to enhance the user experience within its ECM platform are lacking compared to competitors like OpenText. Progress in implementing new technologies and features seems sluggish. Overall, I rate the solution an eight out of ten.
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846,617 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
No data available
Financial Services Firm
34%
Computer Software Company
12%
Government
12%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

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What do you like most about IBM ECM?
The tool is a very stable solution with high availability and no information leakage. It has built-in API integration on-site. You can integrate with other components and applications like SAP, Mic...
What is your experience regarding pricing and costs for IBM ECM?
The product is expensive and has a perpetual license.
What needs improvement with IBM ECM?
The development platform is not local. For example, you need 100 days in IBM, whereas other platforms, like ServiceNow, need only 20 days.
 

Comparisons

No data available
 

Also Known As

docSTAR eclipse
No data available
 

Overview

 

Sample Customers

Gillette Pepsi CompaniesUnited Way of KnoxvilleUniversity of MichiganMohawk PaperCleveland IndiansThe City of CamdenPenn Foster Career SchoolCapital Cardiology AssociatesCollier Restaurant Group
KeyBank, Standard Chartered Bank, Union Bank, Sistema Tecnol‹gico de Monterrey, Illinois Department of Human Services, UnitedHealth Group
Find out what your peers are saying about Microsoft, OpenText, IBM and others in Enterprise Content Management. Updated: March 2025.
846,617 professionals have used our research since 2012.