Dynatrace vs Splunk APM comparison

Dynatrace and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. Dynatrace is ranked #2 with an average rating of 8.3, while Splunk is ranked #12 with an average rating of 8.1. Dynatrace holds a 12.7% mindshare in APM, compared to Splunk’s 0.7% mindshare. Additionally, 95% of Dynatrace users are willing to recommend the solution, compared to 90% of Splunk users who would recommend it.

Dynatrace

Read 344 Dynatrace reviews

36,984 Views
22,428 Comparison Views

95% willing to recommend

Splunk APM

Read 18 Splunk APM reviews

1,212 Views
823 Comparison Views

90% willing to recommend

Dynatrace

Splunk APM

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

We compared Dynatrace and Splunk based on our users’ reviews in five categories. After reading the collected data, you can find our conclusion below.

Ease of Deployment: Users find the initial setup for Splunk uncomplicated and direct, facilitated by package installers and Puppet integration. The deployment process is generally quick, although the speed may differ. Setting up Dynatrace is also simple, requiring no technical configuration. The deployment is minimal and can be accomplished within a month by a team of two individuals for a hundred servers.

Features: Splunk is compatible with ServiceNow and easy metric searches. It provides various visualization choices and effectively manages many metrics and traces. In contrast, Dynatrace excels in monitoring actual users, utilizing AI for automation, and its exceptional Kubernetes component. It offers session playback, synthetic monitoring, AI-powered root cause analysis, and straightforward management and deployment.

Splunk could benefit from enhancements in workload monitoring, custom metrics, log readability, configuration options, documentation, and accessibility. On the other hand, Dynatrace needs improvements in testing, cost display, accessibility, time zone handling, licensing, customization, cloud support, infrastructure monitoring, network performance monitoring, container platform, dashboard design, third-party integration, and reporting capabilities.
Pricing: Splunk and Dynatrace differ in terms of costs. Users have expressed that Splunk requires a significant upfront investment, while Dynatrace is more cost-effective to set up.

ROI: The ROI of Splunk is unclear as one user has not assessed it, while another user has seen a positive outcome. In contrast, Dynatrace has shown a positive ROI with various benefits such as time savings, enhanced quality, reduced mean time for identification and repair, improved uptime, and cost savings.

Service and Support: Users have generally had positive experiences with Splunk's customer service, citing good technical support and a helpful team. However, there have been delays in updates and issue explanations. In contrast, Dynatrace's customer service is highly praised for being very good, responsive, and always available. Some customers do mention the need for faster support and better documentation.

Comparison Results: Users appreciate Dynatrace's ability to track real users, AI capabilities, proactive feedback, and cost savings. It also provides a comprehensive view of infrastructure topology and microservices interaction. Users find it easy to manage, with a user-friendly interface and scalability. Dynatrace needs improvements in testing modules, cost reduction display, accessibility, user interface, and time zone handling. Despite some difficulties in pricing and licensing, users have seen a positive return on investment with Dynatrace.

To learn more, read our detailed Dynatrace vs. Splunk APM Report (Updated: October 2024).

Buyer's Guide

Dynatrace vs. Splunk APM

October 2024

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Categories and Ranking

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Number of Reviews

344

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)

Splunk APM

Ranking in Application Performance Monitoring (APM) and Observability

12th

Average Rating

8.2

Reviews Sentiment

7.4

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 12.7%, down from 14.7% compared to the previous year. The mindshare of Splunk APM is 0.7%, up from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Sathis-Kumar

Senior Manager at Bank of America

Nov 29, 2022

The single-agent format is easy to use and accurately captures issues

Our company uses the solution to identify performance issues. Our database is in Oracle and our user interface is Maps. The solution helps us to gather required information and manage systems. For example, we just had a big data center issue with cluster settings, voting, and updating. The…

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Lakshmi Padaga

Java Developer at U.S. Bank

Aug 28, 2024

Collaborates performance metrics with log data to pinpoint the exact cause of issues and offers error detection

Splunk APM is a robust tool with many capabilities. There are always areas for potential improvement to enhance its functionality and user experience. For Splunk APM, there could be simplified navigation, like streamlining the user interface to make navigation more intuitive for our users, especially those new to APM, which can enhance usability. We can provide more customization options for dashboards and visualizations to help users tailor the platform to their specific needs. There could be more integration capabilities with a wider range of third-party tools and platforms would also be beneficial. By focusing on these areas, Splunk APM can enhance its value proposition, improve user satisfaction, and better meet the evolving needs of organizations monitoring their application performance.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It is our main SaaS monitoring and alerting solution, and it allows us to identify many problems that we would miss if we did not have a comprehensive monitoring solution."

"We found Dynatrace is a robust tool which provides pretty good monitoring for a PCF environment"

"Customers are looking at our site, every second, constantly. They're able to do that because, if for some reason it goes down, I can instantly get it back up, because I know what needs to be fixed. In the past, before having the tool, we were being notified by the brand, or the brand manager, "Hey, customers are complaining that our site is down." And then there was me, as a developer, trying to track down what was causing this issue. With Dynatrace, it's right there in front of me, it's a JavaScript error, or something I can narrow down."

"This tool has been essential for monitoring our systems, gathering all performance data, and helping to quickly resolve difficult problems affecting our customers ability to process their work through our systems."

"I like the full-stack agents, the Oneagents, and the futures dynamic."

"The solution offers a better overview of applications. It offers end-to-end monitoring, and the user experience is real."

"It gives complete stats of the user and what they are doing."

"We're able to pinpoint web and mobile interface issues before they trigger a negative customer experience."

More Dynatrace pros

"The most valuable feature is dashboard creation."

"The most valuable features are troubleshooting and optimizing application performance."

"Splunk's dashboards are great."

"The company has many systems that the customer is paying to access. Splunk APM issued via AppDynamics helps find problems in the feed. It reduces the risk of supervising all the devices. I can supervise the flow and simulate the conditions of the repository across several dashboards to show what's happening at the moment."

"I like the fact that Splunk APM makes it easy to connect to the application database and run queries against the data."

"The features are pretty much ready out of the box."

"Splunk APM provides a holistic view of the application. Unlike other APMs, Splunk's service map is quite effective."

"Detectors are a powerful feature."

More Splunk APM pros

Cons

"Improvements in Synthetic monitoring would be great. Certain features of thick client, if available in the web interface, would also be a great improvement."

"If the user interface were made more intuitive then it would really benefit the product."

"The plugin architecture is not very flexible, which makes it difficult to add the custom monitoring not available through Dynatrace, specifically around file monitoring."

"We're not quite there yet, but the thing I would like to see is to really have that view of how issues relate to the business. Often enough, the tools that IT have for IT stop at the IT level. They cannot go into the business level part. They can't understand, because they don't have the information that the business needs to provide them with - for example how much an hour of downtime costs the business. For us, in IT, it's an hour of downtime, but it equates to money and equates to hours lost and equates to a lot of things, and often enough we don't have that information. This is where I would like to see us going."

"Filters should have a “negative” option."

"Definitely something to be improved is that OneAgent runs as a route, and not all applications want to run as route. Part of the problem is different technology companies will have various rules, regulations, and policies around what can run as a route."

"The other feature that Dynatrace should have is - from what I see in Dynatrace in our PoC - when you auto-upgrade the agents, the JVM or the application has to be restarted. But if you have something like an "auto-attach" feature, to attach the agent for the running process, it would not require a JVM restart. That would be nicer. That is a killer point."

"The configuration of the alerts, that's been a challenge in AppMon for me, right now. Some of the alerts are too noisy, but that might be my lack of some configuration."

More Dynatrace cons

"Primarily, the logs in Slunk APM can be challenging to navigate and comprehend, making it difficult to understand the details within each log. Compared to other tools like LogDNA, which are more intuitive in this aspect, the logs in Slunk APM can require more effort to understand."

"I've been using the Splunk query language, and it can be a bit time-consuming to set up the queries I need."

"There is room for improvement in the alerting system, which is complicated and has less documentation available."

"Splunk's functionality could be improved by adding database connectors for other platforms like AWS and Azure."

"The dashboards are used mainly to visualize information about the infrastructure, but it isn't easy to construct or use the dashboards. While we tried to resolve the issue by calling support, it would be easier if they had an AI co-pilot to identify the problem and help you solve it."

"There are always areas for potential improvement to enhance its functionality and user experience."

"It is essential for the monitoring tool to deliver quick response times when generating analytical reports, instead of prolonged delays."

"Splunk isn't an ideal tool for application performance management due to the extensive setup required."

More Splunk APM cons

Pricing and Cost Advice

"Always gives good ROI and total cost of ownership."

"It is quite costly. Dynatrace was the most expensive, compared to the other products we looked at. But it was also a lot better. If you want value for your money, Dynatrace is the way to go."

"We have a three-year contract. We have 30 licenses for the full stack and 3 licenses for the DEM unit."

"Dynatrace is the most expensive APM that we sell, compared to competitors' products. The license pricing could be improved. My customers pay for licensing yearly."

"There are additional Professional Services costs which ensure the solution is configured with meaningful names so you're getting the most money for your investment."

"I would like to see them improve on their licensing and the cost. It's been a challenge for us because the way they have it broken out right now, you have to buy it by units. It's hard for us to know where to put those units because our company is broken up into all these different business units, so it's been challenging in that sense. I just would like to see them improve that model a little bit."

"Financially Dynatrace was a lot more expensive than AppDynamics."

"I think that the price is reasonable."

More Dynatrace pricing and cost advice

"The price of Slunk APM is less than some of its competitors."

"Splunk APM is expensive."

"It appears to be expensive compared to competitors."

"Splunk APM is a very cost-efficient solution."

"Splunk offers a 14-day free trial and after that, we have to pay but the cost is reasonable."

"The pricing is based on several factors, including the scale of deployment."

"The pricing is reasonable."

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Top Industries

By visitors reading reviews

Educational Organization

33%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Financial Services Firm

18%

Computer Software Company

15%

Manufacturing Company

13%

Retailer

11%

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

See all answers

What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

See all answers

Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

See all answers

What do you like most about SignalFx?

The most valuable feature is dashboard creation.

See all answers

What needs improvement with SignalFx?

See all answers

What is your primary use case for SignalFx?

We use Splunk in APM to monitor our applications. So, we integrated it into our systems to enhance our monitoring and observing capabilities, especially for our microservices. So, we have used Splu...

See all answers

Comparisons

Datadog vs Dynatrace

Compared 13% of the time

New Relic vs Dynatrace

Compared 8% of the time

Azure Monitor vs Dynatrace

Compared 8% of the time

AppDynamics vs Dynatrace

Compared 7% of the time

Splunk Enterprise Security vs Dynatrace

Compared 7% of the time

More Dynatrace Competitors

Observe vs Splunk APM

Compared 30% of the time

Splunk ITSI (IT Service Intelligence) vs Splunk APM

Compared 13% of the time

Monte Carlo vs Splunk APM

Compared 8% of the time

Sentry vs Splunk APM

Compared 8% of the time

Elastic Observability vs Splunk APM

Compared 4% of the time

More Splunk APM Competitors

Product Reports

Buyer's Guide

Dynatrace

November 2024

Download Dynatrace product report

Buyer's Guide

Splunk APM

October 2024

Download Splunk APM product report

Learn More

Dynatrace

Splunk

Overview

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Splunk APM is a comprehensive application performance monitoring solution that provides real-time insights into the performance and availability of your applications.

It offers end-to-end visibility across the entire application stack, from the front-end user experience to the back-end infrastructure. With Splunk APM, you can proactively identify and resolve performance issues, optimize application performance, and ensure a seamless user experience.

Splunk APM leverages machine learning and AI-powered analytics to automatically detect anomalies and provide actionable insights. The product supports a wide range of programming languages and frameworks, making it suitable for both monolithic and microservices-based architectures. It also integrates seamlessly with other Splunk products, allowing you to correlate APM data with logs, metrics, and other operational data for a holistic view of your application environment.

With its intuitive interface and powerful features, Splunk APM empowers developers, operations teams, and business stakeholders to deliver high-performing applications and drive better business outcomes.

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Sunrun, Yelp, Onshape, Tapjoy, Symphony Commerce, Chairish, Clever, Grovo, Bazaar Voice, Zenefits, Avalara

Buyer's Guide

Dynatrace vs. Splunk APM

October 2024

Free Report: Dynatrace vs. Splunk APM

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