Competing in the system monitoring and security category, Dynatrace and USM Anywhere offer unique advantages. Dynatrace holds the edge with its comprehensive application monitoring and usability, while USM Anywhere excels in security management capabilities.
Features: Dynatrace excels in application monitoring capabilities with its AI-powered root cause analysis, and OneAgent technology which simplifies deployment. Its Session Replay feature is a standout, providing deep insight into user interactions. USM Anywhere focuses on security information and event management, with strong intrusion detection and vulnerability scanning features. Its event correlation and alerting features are critical for unified security management.
Room for Improvement: Dynatrace could improve by enhancing UI responsiveness, supporting more legacy platforms, and integrating more cloud applications. Users also seek better network monitoring support. USM Anywhere can enhance its search capabilities, improve integrations with external logs, and become more user-friendly for non-tech-savvy users. Users are interested in more sophisticated threat intelligence and easier setup.
Ease of Deployment and Customer Service: Dynatrace offers a flexible deployment model that supports on-premises, cloud, and hybrid environments, complemented by well-regarded customer service. USM Anywhere provides diverse deployment options, including public and hybrid clouds. Their technical support is professional and responsive, but improvements could be made in handling complex queries.
Pricing and ROI: Dynatrace is perceived as expensive, yet its features justify the cost by improving operational efficiency and reducing downtime, offering high ROI. USM Anywhere stands out as more affordable, especially beneficial for small to medium businesses, with flexible pricing that emphasizes cost-effectiveness while offering scalability and a rich feature set.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
Customers see ROI as they save on staff and other resources.
They have a good reputation, and the support is commendable.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
USM Anywhere faces scalability issues because of a 60 TB limit.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks.
The pricing is amazing and really cheap.
Graduation features offered by Dynatrace provide a single view and can connect with many other monitoring systems.
The 365-day block query is a major feature.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
USM Anywhere centralizes security monitoring of networks and devices in the cloud, on premises, and in remote locations, helping you to detect threats virtually anywhere.
Discover
Analyze
Detect
Respond
Assess
Report
We monitor all Log Management reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.