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Dynatrace vs Zabbix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.8
Dynatrace boosts efficiency and cuts costs through automation, tool consolidation, enhanced monitoring, and improved application performance and stability.
Sentiment score
7.3
Zabbix, free and open-source, reduces downtime and costs, improving network stability and significant enterprise savings.
ROI is hard to specify; however, incidents like impending ransomware attacks highlight its value, though those are exceptional events.
 

Customer Service

Sentiment score
7.1
Dynatrace's support is friendly, knowledgeable, and responsive, though complex issues sometimes face extended resolution times.
Sentiment score
6.8
Zabbix users praise supportive documentation, community forums, and responsive technical support despite occasional time zone challenges and free version reliance.
The technical support from Dynatrace is excellent.
They have a good reputation, and the support is commendable.
Dynatrace's customer service and technical support for this product is good.
It is so straightforward that I have never had to use the support.
 

Scalability Issues

Sentiment score
7.3
Dynatrace is highly scalable, handling large-scale environments efficiently with minimal overhead, though scaling costs can be a concern.
Sentiment score
6.9
Zabbix is highly scalable, excels in diverse environments, but large deployments may require database optimization for efficient performance.
If it's an enterprise, increasing the number of instances doesn’t pose problems.
Zabbix has high scalability.
Zabbix is very scalable and lightweight.
I would rate its scalability ten out of ten.
 

Stability Issues

Sentiment score
7.6
Dynatrace is highly stable, with users praising its reliability, quick support for issues, and proactive development efforts.
Sentiment score
7.5
Zabbix is reliable and resource-efficient, performing well with database tuning and handling heavy workloads without crashing.
Generally, all are stable at ninety-nine point nine nine percent, but if the underlying infrastructure is not deployed correctly, stability may be problematic.
There have been no stability issues with Dynatrace.
Zabbix is very scalable and lightweight.
Zabbix is quite stable, and we haven't had any problems with Zabbix itself.
 

Room For Improvement

Dynatrace users seek improved .NET support, customization, performance, security, integrations, support, pricing clarity, and interface simplification.
Zabbix users seek improved UI, automation, integration, and customization with enhanced reporting, security, and scalability for non-technical users.
The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
They have been the pioneers from inception, and they remain at the top of the Gartner chart.
I'm specifically looking at AIOps and how we can monitor AIOps-related things, considering we have LLMs and all that stuff.
The only issue I can note is that it's Linux-based, and Linux documentation is not the best.
 

Setup Cost

Dynatrace offers advanced monitoring but can be costly due to a complex pricing model and potential scaling expenses.
Zabbix is cost-effective and flexible, offering open-source monitoring with no licensing fees, low expenses, and optional support costs.
Dynatrace is known to be costly, which delayed its integration into our system.
If I would ask you to rate price from 1 to 10, where 1 is cheap and 10 is expensive, how many points would you give to it?
 

Valuable Features

Dynatrace excels in transaction tracing, AI analysis, and comprehensive visibility, enhancing operational efficiency with real-time insights and easy deployment.
Zabbix is valued for open-source customization, scalability, comprehensive monitoring, alerting systems, and cost-effective enterprise IT management.
The integration with Power BI for generating detailed reports is a standout feature.
Dynatrace's AI-driven Davis engine absolutely helps identify performance issues by showing root cause analysis for us up to 200%; whatever is integrated, if it is visible, it can stitch and show.
I find the classic service analysis, service analysis, distribution tracing, and the technology stack that it shows most valuable about Dynatrace, along with the Scape View.
If disk usage surpasses a threshold, say 70%, I receive alerts and can take proactive action.
People want to save costs, which is why they install Zabbix, but the reporting functionality is not properly developed.
Zabbix has a lot of features, including monitoring, status updates, and collecting information telemetry from storages and servers as well.
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
350
Ranking in other categories
Log Management (5th), Mobile APM (2nd), Container Monitoring (2nd), AIOps (2nd)
Zabbix
Ranking in Application Performance Monitoring (APM) and Observability
9th
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
107
Ranking in other categories
Network Monitoring Software (1st), Server Monitoring (1st), IT Infrastructure Monitoring (1st), Cloud Monitoring Software (1st)
 

Mindshare comparison

As of September 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 8.8%, down from 12.2% compared to the previous year. The mindshare of Zabbix is 3.3%, up from 2.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability Market Share Distribution
ProductMarket Share (%)
Dynatrace8.8%
Zabbix3.3%
Other87.9%
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
B Ahmed - PeerSpot reviewer
Enables seamless global client monitoring with reliable remote connectivity
I use the solution to provide a perfect environment for remote connectivity with my clients. Many tools that I require for system maintenance are included. I can easily monitor all of my clients throughout the world I did not give much thought to it, however, improvements could be made to Zabbix.…
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Comparison Review

it_user174738 - PeerSpot reviewer
May 31, 2015
Nagios vs. Zabbix vs. PRTG vs. Spiceworks vs. Solarwinds Network Performance Monitor
I have researched a quite a few network monitoring tools which can be used for various monitoring purposes of not only the servers, but the intermediate routers as well. There are majorly three types of these softwares. Ones which are completely open-source, you can do almost anything you want…
 

Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
10%
Manufacturing Company
8%
Government
7%
Computer Software Company
15%
Financial Services Firm
10%
Comms Service Provider
8%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business76
Midsize Enterprise50
Large Enterprise288
By reviewers
Company SizeCount
Small Business53
Midsize Enterprise23
Large Enterprise34
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about Zabbix?
The template system in Zabbix is very beneficial as it saves time in configuration.
What needs improvement with Zabbix?
The reporting is lacking because this is an open-source tool, and nowadays, management's expectation is that the reports should be of high quality and every information should be presented in a con...
 

Comparisons

 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
1. IBM 2. Dell 3. Cisco 4. HP 5. Oracle 6. Microsoft 7. Amazon 8. Google 9. Facebook 10. Twitter 11. LinkedIn 12. Netflix 13. Adobe 14. VMware 15. Salesforce 16. SAP 17. Intel 18. AT&T 19. Verizon 20. T-Mobile 21. Vodafone 22. Ericsson 23. Nokia 24. Siemens 25. General Electric 26. Honeywell 27. Philips 28. Sony 29. Samsung 30. LG 31. Panasonic 32. Toshiba
Find out what your peers are saying about Dynatrace vs. Zabbix and other solutions. Updated: September 2025.
867,676 professionals have used our research since 2012.