EdgeVerve AssistEdge RPA vs Microsoft Power Automate comparison

Infosys and Microsoft are both solutions in the Robotic Process Automation (RPA) category. Infosys is ranked #27 with an average rating of 7.0, while Microsoft is ranked #3 with an average rating of 8.2. Infosys holds a 0.7% mindshare in RPA, compared to Microsoft’s 21.1% mindshare. Additionally, 80% of Infosys users are willing to recommend the solution, compared to 87% of Microsoft users who would recommend it.

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Executive SummaryUpdated on Dec 4, 2024

EdgeVerve AssistEdge RPA and Microsoft Power Automate are competing products in the realm of robotic process automation. Microsoft Power Automate tends to have the upper hand owing to its comprehensive features and seamless integration capabilities within the Microsoft ecosystem.

Features: EdgeVerve AssistEdge RPA provides advanced automation capabilities such as efficient process mapping, task monitoring, and a robust user interface that simplifies complex tasks. Microsoft Power Automate excels in offering seamless integration with Microsoft 365, extensive cloud capabilities, and a low-code platform, making automation accessible for non-technical users.

Room for Improvement: AssistEdge RPA could enhance its user interface for broader accessibility and improve its integration capabilities with non-native systems. It also needs to provide more comprehensive documentation. Microsoft Power Automate may require enhancements in handling more complex automation scenarios, better support for non-Microsoft applications, and expanded functionality in AI-driven automation.

Ease of Deployment and Customer Service: Microsoft Power Automate benefits from a straightforward deployment process, thanks to deep integration within the Microsoft ecosystem and extensive online resources. AssistEdge RPA offers guided deployment support with hands-on assistance, focusing on helping users through the implementation phase.

Pricing and ROI: EdgeVerve AssistEdge RPA often presents lower initial costs and quicker ROI for businesses with specific automation needs, positioning itself as budget-friendly for small to mid-sized companies. Microsoft Power Automate, although more costly at the outset, provides substantial value through its expansive feature set and integration benefits, translating into higher long-term ROI, especially for enterprises deeply integrated into the Microsoft ecosystem.

To learn more, read our detailed EdgeVerve AssistEdge RPA vs. Microsoft Power Automate Report (Updated: March 2025).

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Microsoft Power Automate

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Automate

Mindshare comparison

As of April 2025, in the Robotic Process Automation (RPA) category, the mindshare of Automate is 1.5%, up from 1.0% compared to the previous year. The mindshare of EdgeVerve AssistEdge RPA is 0.7%, down from 0.8% compared to the previous year. The mindshare of Microsoft Power Automate is 21.1%, down from 21.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Robotic Process Automation (RPA)

Featured Reviews

Anabel Marco

Account Director at a tech services company with 11-50 employees

Automates processes efficiently with cost-effective scaling and robust customer support

Web scraping is quite good since it offers a lot of possibilities. Another important feature for me is its compatibility with MBI, the Power that is ISEQUADO Centers. I appreciate the ability to scale and increase the number of bots or studios without additional expense. Automate's non-reliance on additional orchestrators makes it quite cost-effective.

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Rusty Bradford

Director Digital Customer & Digital Experience at a transportation company with 1,001-5,000 employees

The support team was great, but we had to rely on them too much because it lacks a drag-and-drop interface and everything is hard coded

Implementing new automations could be more seamless. It was challenging to build within, so we were highly dependent on Infosys developers. They had us over a barrel with that. AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around.

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Nilesh Pundkar

IVR Developer at Orange

Good for email routing and management features but additional costs for plug-ins

Power Automate has fewer features and more limitations in general. It's not as mature a product as some of the others, like UiPath or Automate Anywhere. One of the main issues I've found is that Power Automate struggles with accessing Excel or other Office documents on servers. Even though it's a Microsoft product, we often have to log in through remote systems, and syncing can be problematic due to the way we use servers. At the very least, they should provide access to Office 365 directly, without requiring additional logins on servers. Most people utilizing Power Automate are already working within the Office 365 environment. Any proof of concepts (POCs) using Power Automate would naturally be built on top of Office 365.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Web scraping is quite good since it offers a lot of possibilities."

"We have tried other RPA solutions like UiPath or Automation Anywhere. They are fantastic products but complex, and it's hard to understand everything. It would be best if you had a skilled developer or several. Automate is easy to implement, administer, and use. It's appropriate for us because our cases are simple and easy to automate. We don't need complicated tools with many features; We prefer to get a significant ROI quickly."

"This tool has machine learning and voice recognition and computer vision, which are both quite useful aspects. These aren't available in other tools. It's a good addition to this tool and it gives the solution an edge on the market."

"The most valuable features for my client are timing and scheduling."

"It's very easy to use. That's a big selling point for it. It has got a drag-and-drop interface, so you can quickly deploy bots."

"The most valuable feature is the drag-and-drop interface, which is very Windows-like."

"A great feature that you seldom see in these kind of systems is the ability to use a database as trigger to launch a task. This is something I asked for a few years ago and that was added."

"It gives us a central place to schedule tasks and run them distributed."

More Automate pros

"The tool follows a role-based working model to create things. It helps to track what others are doing with the system."

"The user interface is not complicated, even for new users. Two to three weeks is enough to get ahold of it."

"AssistEdge made it so that the reps didn't need to maneuver through 10 or 20 different systems. We tied all that together in the background, so the reps had a shared UI, and everything else happened in the background without their knowledge. When they were retrieving data, it was done in the background through automation and pulling up to that generic UI layer"

"Good email automation and XL automation."

"The feature I like the most is the ability to capture elements easily, especially when automating web-based applications. Additionally, I find the SAP connectors to be quite beneficial."

"So far, the tech support has provided me with good enough support and knowledge."

"The pricing of the solution is competitive, which is good for the Romanian market."

"The most valuable feature of Microsoft Power Automate is the ability to automate tedious tasks."

"The most valuable feature is that it easily integrates with other Microsoft products, so it has multiple connectors. You can create solutions that connect to Teams, Outlook, SharePoint, and OneDrive."

"The initial setup isn't too difficult."

"The solution helps automate manual tasks and interacts with multiple applications."

"The product is very stable."

"Power Automate has allowed us to simplify the business process and improve operational efficiency."

More Microsoft Power Automate pros

Cons

"The product also has a limited use case in some respects."

"It's possible that they could use a stronger community for seeking guidance and help."

"I would like to see some better web automation, a wizard like the one in the product WinAutomation would be very nice."

"I would prefer not having to log in to update a ticket; being able to respond via email would be beneficial."

"The technical support could be better. We suffer from language barriers, as we are in Argentina."

"The documentation is not that great."

"Sometimes when we communicate with the ERP system and there is an issue, we are not always aware of the specifics of Automate and the source of the problem."

"The solution has a very weak knowledge base."

More Automate cons

"AssistEdge isn't a simple tool like Blue Prism or other RPA solutions with configurable items that you can drag and drop. This involved a lot of hard coding, which posed two challenges. One, we did not have that skillset, so we depended on Infosys. Two, it's a beast to go back and update or make changes when things are hard coded because you can't just move those configurable items back around."

"There should be more activities like extraction for reading or converting PDFs. There are fewer activities compared to other tools. There are no custom activities."

"In my opinion, areas for improvement in this solution lie in handling documentation, especially when dealing with data from various layouts or formats like scanned PDFs. Currently, new features are emerging in other tools, like generative AI, that could enhance these aspects."

"Lacks integration with third party tools."

"The tool's alternatives work on drag-and-drop functionality without creating custom code. We don't have an in-built queue system and use RabbitMQ for it. The solution also doesn't have a framework."

"Execution of workflows could be improved."

"What needs improvement in WinAutomation by Softomotive is its stability. Stability is quite important to me. Another area for improvement in the solution is robot scheduling because it's not 100% accurate, in particular, it's 90% accurate. The monitoring of the robot could also be improved because it's not very straightforward, and you have to look in a few places or at least two places which means that monitoring is not a one-glance process."

"I would like to see better data integration with different sources."

"It lacks a lot of functionality that other tools have. There should be queue management, and there should also be the capability to deal with a little bit more complex automation. If it had queue support and if it was capable of doing more complex automation, it would be a much better tool."

"I've had some issues with the stability."

"Microsoft Power Automate is limited if we want to create a complex flow because we have to split the log into two flows."

"It should be more stable, and their technical support should be faster. It should also have more integration with tools from other vendors, such as SAP and Oracle, and technology partners, such as Salesforce."

"WinAutomation is scalable to a certain extent. I would rate it seven for the scalability, which could be better. Softomotive is better scalable than WinAutomation in this regard."

More Microsoft Power Automate cons

Pricing and Cost Advice

"While solutions like UiPath and Blue Prism cost around $11,000-$12,000 for each license, this product costs around $7,000 and you can keep it forever."

"It comes with a package that costs approximately $20,000 USD per year."

"The pricing is quite reasonable. We can run the process with one bot. The limitation is at the server level because they have some resources, and sometimes that is enough. It isn't too expensive, so you can get a good return off of one, and you can also have a pack of five bots that is quite competitive."

"I believe the price falls within a reasonable range, which significantly influenced our decision regarding the product. This aspect is crucial for any technological solution, especially in our country where enterprises might be hesitant to invest heavily in something untested or uncertain about its practicality and potential returns."

"I'm only involved in running the product and maintaining the systems, so I can't speak to the cost."

"From a distributor's perspective, one of the biggest selling points of Automate is its price point."

"It has gone up in price. The price of Fortra's Automate has increased since we first started using it. It does a lot but also costs a lot. It was a lot more affordable before Fortra owned the software."

"Compared to other products, the pricing model for this solution is much more convenient, flexible, and adaptable to the Portuguese reality."

More Automate pricing and cost advice

"EdgeVerve AssistEdge RPA is cheaper compared to other RPA tools."

"The licensing price should be more cost-effective."

"It is free for us. It is embedded directly in the Office package."

"I would rate the pricing an eight out of ten, with ten being expensive because there are charges for additional plug-ins."

"Microsoft Power Automate is expensive. The full license is quite expensive."

"Its licensing cost is comparatively less as compared to Automation Anywhere. We have bought a two-year license agreement."

"Comparatively, WinAutomation is cheaper than the other automation tools. When we purchased the license, it was around $50 or $60 per user most probably per month."

"With our Microsoft Office 365 license, we are able to use Microsoft Power Automate."

"We've got a subscription package. We are on a monthly package of $40. We've got some discount because we're a big corporate client of Microsoft 365 and other solutions, but the standard price of the package that we use is $40. For the product, you don't have to pay anything extra. If you're using a partner, you need to pay for their coding, advice, and services, which is a separate cost. The majority of the features are available for free for anyone who is on Microsoft 365."

More Microsoft Power Automate pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

Healthcare Company

Manufacturing Company

20%

Financial Services Firm

14%

Computer Software Company

12%

Educational Organization

11%

Financial Services Firm

15%

Computer Software Company

13%

Manufacturing Company

10%

Insurance Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about HelpSystems AutoMate?

We use it for specific cases, mainly secure file transfers, which are vital for us. And it works for us.

See all answers

What is your primary use case for HelpSystems AutoMate?

I am a consultant and I am making a lot of processes in human resources, payroll, certifications, trainings, web scra...

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What is your experience regarding pricing and costs for Fortra Automate?

The pricing is quite good compared to its competitors. Competitors are often more expensive than Automate. I would ra...

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What do you like most about EdgeVerve AssistEdge RPA?

The feature I like the most is the ability to capture elements easily, especially when automating web-based applicati...

See all answers

What needs improvement with EdgeVerve AssistEdge RPA?

There should be more activities. Like extraction for reading or converting PDFs. There are fewer activities compared ...

See all answers

What is your primary use case for EdgeVerve AssistEdge RPA?

We use it to scrape websites. We scrape the updates and provide the details as a database to the user. We use AssistE...

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RPA that Bots can run without centralized control?

Yes, Attended Bots which can run without centralized control Module. RPA Tools like Automation Anywhere, uiPath ,Pow...

See all answers

How do I choose between UiPath and Microsoft Power Automate?

Microsoft‌ ‌Power‌ ‌Automate‌ ‌is‌ ‌intuitive‌ ‌and‌ ‌easy‌ ‌to‌ ‌integrate‌ ‌and‌ ‌use.‌ ‌I‌ ‌like‌ ‌that‌ ‌there‌ ‌...

See all answers

How is Automation Anywhere compared to Microsoft Power Automate?

‌Neither‌ ‌solution‌ ‌requires‌ ‌any‌ ‌coding‌ ‌experience,‌ ‌and‌ ‌both‌ ‌are‌ ‌easy‌ ‌to‌ ‌use‌ ‌and‌ ‌have‌ ‌great...

See all answers

Comparisons

UiPath vs Automate

Compared 38% of the time

Automation Anywhere vs Automate

Compared 9% of the time

Blue Prism vs Automate

Compared 7% of the time

VisualCron vs Automate

Compared 6% of the time

More Automate Competitors

UiPath vs EdgeVerve AssistEdge RPA

Compared 67% of the time

Automation Anywhere vs EdgeVerve AssistEdge RPA

Compared 23% of the time

More EdgeVerve AssistEdge RPA Competitors

UiPath vs Microsoft Power Automate

Compared 27% of the time

Blue Prism vs Microsoft Power Automate

Compared 16% of the time

Automation Anywhere vs Microsoft Power Automate

Compared 16% of the time

IBM Robotic Process Automation (RPA) vs Microsoft Power Automate

Compared 8% of the time

ABBYY Vantage vs Microsoft Power Automate

Compared 2% of the time

More Microsoft Power Automate Competitors

Product Reports

Buyer's Guide

Automate

April 2025

Download Automate product report

Buyer's Guide

Robotic Process Automation (RPA)

April 2025

Download EdgeVerve AssistEdge RPA product report

Buyer's Guide

Microsoft Power Automate

March 2025

Download Microsoft Power Automate product report

Also Known As

HelpSystems Automate, Automate

AssistEdge RPA

Power Automate, Microsoft Flow, MS Power Automate, WinAutomation by Softomotive, ProcessRobot by Softomotive, Minit

Overview

Automate offers a user-friendly solution with a drag-and-drop interface for efficient task automation and integration with major platforms like SAP and Azure, making it ideal for quick deployment with minimal coding and training.

Automate provides powerful features for businesses seeking efficient automation, offering compatibility with databases, email integration, and cloud platforms. Its simple interface supports both beginners and experienced users, simplifying tasks like invoice processing, HR automation, and data transformation. Cost-effective pricing and flexible licensing enhance its appeal while integration capabilities and scheduling tools ensure smooth workflow automation.

What are Automate's Key Features?

Drag-and-Drop Interface: Simplifies automation with intuitive design.
Integration Capabilities: Connects with platforms like SAP and Azure for seamless data flow.
Database and FTP Triggers: Enhances automation potential through direct data interaction.
Efficient Scheduling: Automates tasks with precise timing and control.
Web Scraping: Automates data extraction for quick analysis and reporting.

What Benefits and ROI Should Users Expect?

Rapid Deployment: Minimizes coding efforts for quick implementation.
Cost-Effectiveness: Offers flexible pricing models to suit budget constraints.
Operational Efficiency: Reduces manual workloads and enhances productivity.
Comprehensive Integration: Facilitates improved data management across systems.
Scalability: Adapts to growing business needs with ease.

In industries such as healthcare, banking, and logistics, Automate is used for tasks like invoice payment automation, data transformation, and task automation. This leads to streamlined processes and reduced manual workload, illustrating its value in enhancing operational efficiency through diversified workflows.

Fortra

AssistEdge is a cohesive automation platform built with a suite of automation and AI
capabilities. It enables enterprises to realize the full potential of automation by offering
scalability, security, intelligence, and innovation.
AssistEdge suite of products takes customers across the automation journey.

AssistEdge Discover helps accelerate and amplify the power of automation through process
discovery. It leverages user key strokes and sophisticated neural network algorithms to create
an effective automation blueprint.
AssistEdge RPA provides enterprises with a holistic suite for their complete automation journey
— from process discovery to attended and unattended automation and orchestrating the
human-digital workforce.
The latest version, AssistEdge RPA 18.0, is an enterprise-grade platform that comes with
industry-leading capabilities around scalability, security, and performance. Equipped with
cognitive engine ‘Albie’, it seamlessly unifies the human and digital workforce, empowering
enterprises to traverse the ‘Automation Singularity’ journey.
AssistEdge Cloud RPA brings together the power of AssistEdge, Cloud infrastructure and Deep
Automation. Powered by standard cloud infrastructure and a flexible service model, it enables
enterprises with intelligent automation as a service and accelerates times to value.
AssistEdge Engage is an intelligent automation platform that utilizes AI and RPA to help
organizations reimagine their contact centers and achieve superior customer experience. It
provides a 360-degree view of the customers, provides insights based on past interactions and
behavioral patterns, thereby increasing customer satisfaction.
AssistEdge Community Edition is a lighter version of AssistEdge RPA designed for community
users, including students, developers, and professionals.

Infosys

Microsoft Power Automate is a powerful tool that streamlines and automates tasks within an organization.

It is used for workflow automation, data integration, and creating automated notifications and approvals.

Power Automate connects different applications and services, such as SharePoint, Excel, and Outlook, to automate data transfer and synchronization.

Microsoft

Sample Customers

Aldergrove Financial Group, Preferred Health Professionals, Mindbeam Technologies, First Credit Union in British Columbia, Vestcom International, Prime Liberty Benefits, University of Tampa, CNLBancshares, World Precision Instruments, BJ's Restaurants, Globe Pequot Press, Accudata Technologies, Norton Healthcare, Pacific Toxicology Laboratories

OpenReach Service, Ricoh Americas Corporation, Event Hospitality & Entertainment

1. Coca-Cola 2. General Electric 3. Siemens 4. Accenture 5. Deloitte 6. Johnson & Johnson 7. Ford 8. Nestle 9. Procter & Gamble 10. IBM 11. Amazon 12. Google 13. Microsoft 14. Adobe 15. Cisco 16. Oracle 17. SAP 18. Intel 19. HP 20. Dell 21. Verizon 22. AT&T 23. T-Mobile 24. Walmart 25. Target 26. Home Depot 27. McDonald's 28. Starbucks 29. Nike 30. Apple 31. Facebook 32. Twitter

Buyer's Guide

EdgeVerve AssistEdge RPA vs. Microsoft Power Automate

March 2025

Free Report: EdgeVerve AssistEdge RPA vs. Microsoft Power Automate

Find out what your peers are saying about EdgeVerve AssistEdge RPA vs. Microsoft Power Automate and other solutions. Updated: March 2025.

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