Entrust Identity Enterprise vs IBM Cloud Identity Service comparison

Entrust Datacard and IBM are both solutions in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category. Entrust Datacard is ranked #11 with an average rating of 8.6, while IBM is ranked #30. Entrust Datacard holds a 0.9% mindshare in IAMS, compared to IBM’s 0.4% mindshare. Additionally, 85% of Entrust Datacard users are willing to recommend the solution, compared to 100% of IBM users who would recommend it.

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

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267 Comparison Views

85% willing to recommend

IBM Cloud Identity Service

Read 3 IBM Cloud Identity Service reviews

203 Views
118 Comparison Views

100% willing to recommend

Entrust Identity Enterprise

IBM Cloud Identity Service

Comparison Buyer's Guide

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Executive SummaryUpdated on Dec 2, 2024

Entrust Identity Enterprise and IBM Cloud Identity Service are competing in the identity and access management category. Entrust Identity Enterprise has an advantage in pricing and customer support, while IBM Cloud Identity Service offers a comprehensive feature set that supports its higher pricing.

Features: Entrust Identity Enterprise features secure access controls, scalability, and cost-effectiveness. IBM Cloud Identity Service offers advanced integration capabilities, multi-factor authentication options, and a wide range of security solutions.

Ease of Deployment and Customer Service: Entrust Identity Enterprise provides a straightforward deployment process with responsive support, suitable for quick implementation. IBM Cloud Identity Service involves a more complex setup but benefits from robust cloud-based support and integration with IBM's ecosystem.

Pricing and ROI: Entrust Identity Enterprise offers a competitive pricing model with high ROI potential, attractive to smaller enterprises. IBM Cloud Identity Service requires higher initial investment but delivers significant ROI with extensive capabilities and strong support, appealing to larger organizations seeking advanced features.

To learn more, read our detailed Entrust Identity Enterprise vs. IBM Cloud Identity Service Report (Updated: March 2025).

Buyer's Guide

Entrust Identity Enterprise vs. IBM Cloud Identity Service

March 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Entrust Identity Enterprise

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

11th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Authentication Systems (10th)

IBM Cloud Identity Service

Ranking in Identity and Access Management as a Service (IDaaS) (IAMaaS)

30th

Average Rating

8.0

Reviews Sentiment

6.5

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of April 2025, in the Identity and Access Management as a Service (IDaaS) (IAMaaS) category, the mindshare of Entrust Identity Enterprise is 0.9%, down from 1.1% compared to the previous year. The mindshare of IBM Cloud Identity Service is 0.4%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Identity and Access Management as a Service (IDaaS) (IAMaaS)

Featured Reviews

Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Baba Sally

Head of Advisory at a tech company with 501-1,000 employees

All of its features are valuable but the support needs improvement

It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process The support needs improvement. I have been using IBM Cloud Identity Service for the last five years. It is stable. It is scalable. We have 5,000 users using this…

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"The integration matrix of the solution is huge compared to others."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"It is a scalable solution. You can add users and credentials without problems."

"It is multiple identity and access management, so all of the applications are valuable. It's also part of the automated process."

"It is stable. We can automate many of our daily operations with it, and we don't have to manage many things manually."

"One of the most valuable features of IBM Cloud Identity Service is that it delivers integrations with the commercial SaaS software that's available."

Cons

"The product is very costly compared to other alternative solutions."

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"The initial setup is complex, it's not straightforward. It takes months because it's not straightforward."

"IBM Cloud Identity Service is going in the right direction with the product. They need to keep building out the integrations and having the library is very critical."

"Everything can be more stable and secure. There could also be more account features. I would like to be able to do more things through it to manage users' accounts."

Pricing and Cost Advice

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

"I would rate the product's pricing a five out of ten."

"The price of the solution is expensive for non-enterprise companies. IBM's always going to be a little more expensive, you're going to be paying a premium. However, depending on the organization's needs, there's probably a benefit there to do even with the price being the way it is."

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Top Industries

By visitors reading reviews

Computer Software Company

13%

Financial Services Firm

13%

Government

Manufacturing Company

No data available

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What needs improvement with Entrust IdentityGuard?

See all answers

What is your primary use case for Entrust IdentityGuard?

I use it for an extra layer of security, that is two-factor authentication (2FA).

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What advice do you have for others considering Entrust IdentityGuard?

I would recommend it. I've used it for three years now, and I'm very happy with it. Overall, I would rate the solution a nine out of ten.

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Comparisons

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 25% of the time

Cisco Duo vs Entrust Identity Enterprise

Compared 19% of the time

Venafi vs Entrust Identity Enterprise

Compared 16% of the time

Entrust Identity Essentials vs Entrust Identity Enterprise

Compared 12% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 11% of the time

More Entrust Identity Enterprise Competitors

IBM Security Verify Access vs IBM Cloud Identity Service

Compared 100% of the time

More IBM Cloud Identity Service Competitors

Product Reports

Buyer's Guide

Entrust Identity Enterprise

April 2025

Download Entrust Identity Enterprise product report

Buyer's Guide

Identity and Access Management as a Service (IDaaS) (IAMaaS)

April 2025

Download IBM Cloud Identity Service product report

Also Known As

IdentityGuard

No data available

Overview

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust Datacard

Whether your applications are custom, your business processes complex, or you're looking for world-class professional services and project management to coordinate each step of your project, IBM Cloud Identity Service is uniquely suited to serve organizations with out-of-the box challenges.

IBM Cloud Identity Service can be designed to help with the full lifecycle of implementation and operations, including discovery, planning, project management, integration engineering and more – expertly delivered by IBM's global staff of identity professionals.

IBM

Sample Customers

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Baxter Healthcare,

Buyer's Guide

Entrust Identity Enterprise vs. IBM Cloud Identity Service

March 2025

Free Report: Entrust Identity Enterprise vs. IBM Cloud Identity Service

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We monitor all Identity and Access Management as a Service (IDaaS) (IAMaaS) reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.