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Cisco Duo vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
156
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
Entrust Identity Enterprise
Ranking in Authentication Systems
19th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (28th)
 

Mindshare comparison

As of June 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.9%, down from 9.4% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.9%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.9%
Entrust Identity Enterprise1.9%
Other94.2%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Iwegbue Godspower Isioma - PeerSpot reviewer
Cyber Security Analyst at Platview Technologies
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Cisco Duo benefits the company by increasing the security footprint, and it is easy to manage users, disable users, or bypass if needed in case of an emergency."
"Duo Security just adds another layer; it's a great addition to the security of any network infrastructure."
"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"The solution is pretty secure."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"Right now, I do not think there is anything about Cisco Duo that I would improve; I have been happy with everything so far."
"My impression of Cisco's identity intelligence capability to detect and respond to identity-based risks effectively is that it's a great product."
"It is very easy for users to enroll, and there are a lot of insights that we get from using the app on devices that people use to authenticate."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"It is a scalable solution. You can add users and credentials without problems."
"The integration matrix of the solution is huge compared to others."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
 

Cons

"Duo Security could improve by being more compatible with other vendors."
"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."
"Cisco Duo is a modern product that does not support older applications, lacking backward compatibility. It should work on supporting legacy applications and legacy approaches."
"I think Cisco Duo could be improved by including email authentication, as there is currently only SMS, SMS push, and code generation, but having email authentication could be beneficial when you don't have a phone."
"Cisco Duo is doing exactly what we need it to do, so I cannot really give a suggestion for areas that could be improved since we do not use everything that it currently offers."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"The experience of the deployment with Cisco Duo is pretty rough."
"Regarding the stability and reliability of the Cisco Duo solution, we have experienced some outages over the last few years that are significant because people can't log in."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"The product is very costly compared to other alternative solutions."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"I would like to improve the tool's implementation and pricing."
 

Pricing and Cost Advice

"I haven't seen any information on the pricing in four years, so I can't comment on that."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"I am not aware of the pricing. There are two departments, and I don't have any information about them."
"I only need the solution for IT staff, which makes it relatively cheap. If I deployed it for the whole company, it would be costly, so it depends on the number of users. Duo Security is affordable compared to other products in the segment."
"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."
"From a business perspective, it is a little bit costly. The licensing is on a per-user basis."
"It's worth the money."
"I would rate the product's pricing a five out of ten."
"The subscription could be yearly or monthly, depending upon your choice."
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Top Industries

By visitors reading reviews
Financial Services Firm
12%
Manufacturing Company
10%
Comms Service Provider
8%
Computer Software Company
6%
Construction Company
11%
Performing Arts
10%
Government
8%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business62
Midsize Enterprise26
Large Enterprise78
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with the pricing, the setup cost, and the licensing of Cisco Duo is that it is really inexpensive in the first place, but the value that I get in return is hard to beat, especially wh...
What needs improvement with Duo Security?
For the next release, Cisco Duo could be improved by adding touchless authentication and biometric features.
Ask a question
Earn 20 points
 

Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: June 2026.
900,228 professionals have used our research since 2012.