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Cisco Duo vs Entrust Identity Enterprise comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
7.0
Number of Reviews
118
Ranking in other categories
Single Sign-On (SSO) (4th), Access Management (5th), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)
Entrust Identity Enterprise
Ranking in Authentication Systems
18th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)
 

Mindshare comparison

As of May 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.3%, down from 9.5% compared to the previous year. The mindshare of Entrust Identity Enterprise is 2.0%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo4.3%
Entrust Identity Enterprise2.0%
Other93.7%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
Iwegbue Godspower Isioma - PeerSpot reviewer
Cyber Security Analyst at Platview Technologies
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."
"The deployment and installation process for Cisco Duo is quite straightforward, which is an advantage."
"Cisco Duo has provided substantial value, primarily in saved time, but also in low cost because administrators do not have a significant workload with Cisco Duo."
"All features of the solution are effective, Duo supports BYOD policies by allowing users to authenticate securely from their personal devices."
"Cisco Duo is rock solid in terms of stability and reliability."
"My advice to others looking into using Cisco Duo is that it is a great product, and I recommend it for everyone, specifically for those using Cisco Secure Client."
"It meets our security needs very well, it is easy to use, and documentation is also available."
"Duo Security provides a high level of certainty regarding the identity of the individual performing an action. Whether it's logging into a system, using VPN, or utilizing Autopay, establishing that trust is crucial. I can't imagine any security company, organization, or IT team that wouldn't prioritize having multifactor authentication enabled when accessing critical systems."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."
"The integration matrix of the solution is huge compared to others."
"It is a scalable solution. You can add users and credentials without problems."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
 

Cons

"The only challenge is finding the right person sometimes. From what I've seen, being a named account is a big deal."
"The product price needs improvement."
"Technical support could be improved. I don't think all support should have to go through an agreement."
"Integration with a product such as Microsoft Sentinel would be great."
"Cisco Duo can be improved because people have their own personal mobile devices."
"General announcements when new features come out with Cisco Duo should be broadcasted to customers who are using it, which might bring more accessibility to their documents so users can be more in tune with updates."
"The cost will become expensive for large user accounts."
"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt."
"I would like to improve the tool's implementation and pricing."
"The product is very costly compared to other alternative solutions."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
 

Pricing and Cost Advice

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"Price-wise, the solution has been very, very reasonable...Licensing is the last thing I think about Duo Security because it's so easy, and I had no problems with it."
"It falls in line with everything else."
"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."
"I believe the licensing model is excellent as it offers flexibility to our customers, allowing them to adopt a crawl, walk, or run approach."
"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."
"I haven't seen it in a while, but it's at par with everything else licensing-wise."
"Its price is reasonable. It is not highly expensive."
"I would rate the product's pricing a five out of ten."
"It's worth the money."
"The subscription could be yearly or monthly, depending upon your choice."
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Top Industries

By visitors reading reviews
Financial Services Firm
11%
Manufacturing Company
10%
Comms Service Provider
8%
Educational Organization
6%
Performing Arts
10%
Construction Company
9%
Government
8%
Financial Services Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business41
Midsize Enterprise24
Large Enterprise58
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.
What needs improvement with Duo Security?
I believe Cisco Duo needs to be improved on the delay process because there is a delay when we send a Duo Push or when we are signing into any applications. We can work on making it faster and spee...
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Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: April 2026.
892,611 professionals have used our research since 2012.