Cisco Duo vs Entrust Identity Enterprise comparison

Why PeerSpot?

Cisco and Entrust are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.9, while Entrust is ranked #18. Cisco holds a 3.7% mindshare in AS, compared to Entrust’s 1.8% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 85% of Entrust users who would recommend it.

Cisco Duo

Read 160 Cisco Duo reviews

15,169 Views
7,585 Comparison Views

97% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

3,232 Views
2,198 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: September 2026).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

September 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

6.9

Number of Reviews

160

Ranking in other categories

Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th)

Mindshare comparison

As of October 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 8.0% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Cisco Duo	3.7%
Entrust Identity Enterprise	1.8%
Other	94.5%

Authentication Systems

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

Read full review

reviewer2312085

Cyber Security Analyst at a non-tech company with 11-50 employees

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"Clients I implemented Cisco Duo at immediately feel more confident in their security environment, and we can see a lot of illegal attempts to get in, giving me faith in the product."

"Another feature is the single pane of glass management. That's important for analytics and also for troubleshooting. It means there's one place that you go to at least start the troubleshooting process."

"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, I see that it has paid more than what we invested, so we are getting a good return and a good service with improved security."

"Cisco Duo is very user-friendly."

"It's a great solution for securing access to the applications and network because we can integrate the solution with all types of applications."

"I believe Cisco Duo is worth the investment, offering a good return on investment, as it is expensive but works very well without any downtime or high maintenance, and the support is also good."

"Cisco Duo just works; that is the best feature."

"The benefit of the features of Cisco Duo is that it secures our environment; nobody can access or join the network without it, and Cisco Duo will recognize and ensure that only people who are allowed in our environment can access our devices."

More Cisco Duo pros

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

"The integration matrix of the solution is huge compared to others."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"It is a scalable solution. You can add users and credentials without problems."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

Cons

"I'd like to see it integrated into other applications. I know there are some integrations, but I haven't been able to explore that any further."

"I would like to see Duo Security increase the time that the users have to log into the devices. The maximum time interval is 50 minutes at the moment, and I would like it to be 60 minutes. When you try to log into a device and have to authenticate yourself, sometimes it's not very pleasant. It's not the best thing particularly if you have to do this every 50 minutes, which is the maximum time that Duo gives. This makes it difficult to use and does not save time."

"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."

"Cisco Duo is generally easy to use, but there are a few areas where it could be improved."

"The pricing for Cisco Duo is kind of okay, but most of the time, your competitor is someone like Microsoft who gives it out for free with their offering, making it tough to argue with customers why they should spend additional dollars to also get Duo to improve their setup, but I think the pricing is fair."

"It is not easy to maintain network connectivity."

"It could be a little bit more intuitive when it comes to the sign-up process. I know they send out an email, but sometimes our users get a little confused. It could be an end-user problem, but Cisco could work on that a little."

"Improving Cisco Duo might involve alerting us about telephony credits when people receive texts. We hit zero at one point, and we were running around in circles without any idea until I discovered it. That's my only complaint."

More Cisco Duo cons

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"The product is very costly compared to other alternative solutions."

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

Pricing and Cost Advice

"The product’s pricing is reasonable."

"The cost was reasonable. Licensing was pretty straightforward for a change."

"Duo Security is free."

"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"Cisco's licensing is always a bit complicated to understand, but the price is fair. It could be more expensive than others, but the way they integrate everything, it has a fair price."

"It is affordable for what's coming to the table with it, but in this day and age, the cost is looked at under a microscope, and companies need to very finely define what is needed versus what is critical. In some cases, it might not be cost-effective for a company to have it. In a lot of other cases, it is the cost of doing business."

"It falls in line with everything else."

More Cisco Duo pricing and cost advice

"I would rate the product's pricing a five out of ten."

"It's worth the money."

"The subscription could be yearly or monthly, depending upon your choice."

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Top Industries

By visitors reading reviews

Outsourcing Company

11%

Financial Services Firm

11%

Manufacturing Company

Comms Service Provider

Construction Company

12%

Comms Service Provider

Outsourcing Company

Performing Arts

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	64
Midsize Enterprise	27
Large Enterprise	79

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What is your experience regarding pricing and costs for Duo Security?

My experience with pricing, setup cost, and licensing for Cisco Duo indicates that the main setup cost for us has been the time and effort required to integrate Duo with existing applications, auth...

See all answers

What needs improvement with Duo Security?

Cisco Duo is generally easy to use, but there are a few areas where it could be improved. The initial setup and configuration can require some technical knowledge, especially when integrating Duo w...

See all answers

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Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 7% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 6% of the time

Okta Platform vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 3% of the time

Auth0 Platform vs Cisco Duo

Compared 3% of the time

More Cisco Duo Competitors

DigiCert ONE vs Entrust Identity Enterprise

Compared 8% of the time

Okta Platform vs Entrust Identity Enterprise

Compared 7% of the time

RSA Authentication Manager vs Entrust Identity Enterprise

Compared 6% of the time

Microsoft Entra ID vs Entrust Identity Enterprise

Compared 6% of the time

miniOrange IAM vs Entrust Identity Enterprise

Compared 4% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

October 2026

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

October 2026

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Entrust Identity Enterprise is recognized for its ease of use, reliability, and advanced authentication options, aligning with CISA zero trust guidelines and offering strong support for both mobile and desktop environments.

Entrust Identity Enterprise provides a comprehensive identity management system, facilitating seamless authentication across banking, government, and enterprise industries. The platform offers robust security with its risk engine and extensive API support, ensuring smooth version transitions. While its cloud version boasts intuitive usability and prompt updates, the on-premises version requires enhancements for feature parity and pricing adjustments. Integration challenges with platforms like Azure, AWS, and GCP are noted, particularly with virtual machine desktop setups.

What are the key features of Entrust Identity Enterprise?

Advanced Multifactor Authentication: Offers various methods like one-time passwords and tokens.
Intuitive Interface: Enhances accessibility and security with a user-friendly design.
Extensive Integration Matrix: Aligns with CISA zero trust and supports smooth API transitions.
Comprehensive Risk Engine: Provides sophisticated security threat assessments.
Mobile App Convenience: Ensures secure, convenient access for users on the go.

What benefits and ROI should be considered?

Enhanced Security: Protects against identity theft and security threats.
Improved Support and Training: Offers excellent customer service and training resources.
Increased Accessibility: Facilitates user access across devices and platforms.
Timely Updates: Receives consistent updates for cloud users.
Cost Management: High implementation and pricing costs may require consideration.

Entrust Identity Enterprise is widely implemented in the banking, government, and large enterprise sectors. Organizations leverage it for secure access to online banking, cloud portals, and VPNs using multifactor authentication methods. It monitors external user access and mitigates threats from compromised credentials, supporting both internal and external customer authentication.

Entrust

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

September 2026

Free Report: Cisco Duo vs. Entrust Identity Enterprise

Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: September 2026.

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