Cisco Duo vs Entrust Identity Enterprise comparison

Cisco and Entrust are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.7, while Entrust is ranked #18. Cisco holds a 4.2% mindshare in AS, compared to Entrust’s 1.9% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 85% of Entrust users who would recommend it.

Cisco Duo

Read 116 Cisco Duo reviews

8,973 Views
5,474 Comparison Views

97% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

2,031 Views
1,381 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: April 2026).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

April 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

116

Ranking in other categories

Single Sign-On (SSO) (4th), Access Management (4th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)

Entrust Identity Enterprise

Ranking in Authentication Systems

18th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (27th)

Mindshare comparison

As of April 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.2%, down from 9.6% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.9%, up from 1.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Cisco Duo	4.2%
Entrust Identity Enterprise	1.9%
Other	93.9%

Authentication Systems

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

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Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The deployment and installation process for Cisco Duo is quite straightforward, which is an advantage."

"It was a simple way of providing two-factor authentication for remote access when we hit the COVID pandemic. It was very easy and quick to get it going."

"My total rating for Cisco Duo is ten out of ten."

"The most valuable aspect is the authentication and the SSO."

"The single pane of glass management is very important and it is part of the reason we went with Duo. Anything we can do to save time for our administrators, help desk staff, and engineers, is valuable to us."

"The most appealing feature of Cisco Duo is the phone notification system that simply pops up on your phone."

"In my opinion, the best features Cisco Duo offers include its 2FA authentication, which is very good, everything is perfect about the features, it is very easy to use, and the integration with other systems is very good."

"It's a great solution for securing access to the applications and network because we can integrate the solution with all types of applications."

More Cisco Duo pros

"It is a scalable solution. You can add users and credentials without problems."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"The integration matrix of the solution is huge compared to others."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

Cons

"I evaluate the stability and reliability of the solution as somewhat tricky. Cisco Duo Access Gateway is mostly VM-based, and while I'm not sure whether there is an on-premises hardware-based solution, having this VM-based solution can be buggy."

"Regarding the stability and reliability of the Cisco Duo solution, we have experienced some outages over the last few years that are significant because people can't log in."

"Duo Security could improve by being more compatible with other vendors."

"When we try to sell Cisco Duo for any license, sometimes customers approach us and say that Cisco Duo is expensive compared to competitors or that the features are not as good."

"An AI support robot or bot that provides direct answers to questions without requiring the search for facts or documents to find solutions would be an improvement."

"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."

"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."

"I faced a significant issue about a year back when I tried to integrate Cisco Duo with Citrix NetScaler and enable MFA for Citrix NetScaler integration."

More Cisco Duo cons

"The product is very costly compared to other alternative solutions."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

Pricing and Cost Advice

"The product’s pricing is reasonable."

"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."

"It falls in line with everything else."

"With regard to pricing, for a small business buying a one off, it's pretty expensive. If it's an enterprise that has thousands of employees, however, it's really nothing to protect your data because if your network goes down or it's breached, you're losing millions of dollars every minute. When it comes to a large enterprise, it's priced where it should be because you're talking business to business. You're not talking business to consumer."

"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."

"It's very simple. Its price is fair. We use the hardware tokens as well. You get what you pay for. In terms of licensing, Cisco has very complicated products, but Duo Security was surprisingly easy."

"Overall, the pricing is fair. Customers can wrap it into their Enterprise Agreement, making it easier for them to solve their issues."

"It was very reasonable."

More Cisco Duo pricing and cost advice

"It's worth the money."

"I would rate the product's pricing a five out of ten."

"The subscription could be yearly or monthly, depending upon your choice."

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Top Industries

By visitors reading reviews

Financial Services Firm

11%

Manufacturing Company

10%

Comms Service Provider

Educational Organization

Performing Arts

10%

Construction Company

Government

Financial Services Firm

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	42
Midsize Enterprise	24
Large Enterprise	57

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What is your experience regarding pricing and costs for Duo Security?

I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.

See all answers

What needs improvement with Duo Security?

Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...

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Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 8% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 6% of the time

Fortinet FortiToken vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 4% of the time

Yubico YubiKey vs Cisco Duo

Compared 4% of the time

More Cisco Duo Competitors

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 10% of the time

Okta Platform vs Entrust Identity Enterprise

Compared 9% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 9% of the time

CyberArk Zero Touch PKI vs Entrust Identity Enterprise

Compared 7% of the time

CyberArk Certificate Manager vs Entrust Identity Enterprise

Compared 5% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

April 2026

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

April 2026

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

April 2026

Free Report: Cisco Duo vs. Entrust Identity Enterprise

Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: April 2026.

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