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Cisco Duo vs Entrust Identity Enterprise comparison

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Comparison Buyer's Guide

Executive SummaryUpdated on Mar 29, 2026

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Cisco Duo
Ranking in Authentication Systems
2nd
Average Rating
8.8
Reviews Sentiment
6.9
Number of Reviews
161
Ranking in other categories
Single Sign-On (SSO) (5th), Access Management (5th), ZTNA as a Service (2nd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st), AI Data Analysis (3rd)
Entrust Identity Enterprise
Ranking in Authentication Systems
18th
Average Rating
8.8
Reviews Sentiment
7.7
Number of Reviews
7
Ranking in other categories
Identity and Access Management as a Service (IDaaS) (IAMaaS) (29th)
 

Mindshare comparison

As of October 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 3.7%, down from 8.0% compared to the previous year. The mindshare of Entrust Identity Enterprise is 1.8%, up from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Authentication Systems Mindshare Distribution
ProductMindshare (%)
Cisco Duo3.7%
Entrust Identity Enterprise1.8%
Other94.5%
Authentication Systems
 

Featured Reviews

Charles Slaustas - PeerSpot reviewer
Information Technology Contractor at Insight global
Supports seamless authentication for users across multiple organizations and personal portals
The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.
reviewer2312085 - PeerSpot reviewer
Cyber Security Analyst at a non-tech company with 11-50 employees
Provides strong authentication feature, which requires users to enter a one-time password (OTP)
The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I now have the Identity Intelligence feature, which makes me very happy, and it was indeed the big feature, the big step ahead that we achieved thanks to Cisco Duo."
"The feature of Cisco Duo that I appreciate most is the push notifications. They are great."
"The biggest overall impact of Cisco Duo on our company has been the peace of mind it provides, helping us sleep a little more soundly at night knowing that we have that layer there, and operationally, it has fostered more trust when it comes to logging into systems."
"Cisco Duo has definitely improved my operational efficiency and reduced costs in areas like authentication and IT support, as evidenced by a reduction in security tickets since we don't see too many password change requests or forgotten password calls anymore."
"Looking back at my initial investment in Cisco Duo versus the total value it has delivered over time, I see that it has paid more than what we invested, so we are getting a good return and a good service with improved security."
"The app has greater stability than rival solutions such as Google Authenticator, and Duo Push authentication is a valuable feature."
"Regarding the valuable features, I would say that Duo Security is easy to use, has speed, and is dependable."
"Cisco Duo has strengthened the ability to defend against both phishing and identity-based attacks."
"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."
"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."
"The integration matrix of the solution is huge compared to others."
"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."
"It is a scalable solution. You can add users and credentials without problems."
"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."
 

Cons

"While two-factor authentication with mobile devices provides a high level of security, it's still not foolproof, as someone could potentially steal your phone. It would be beneficial to have information about the authentication location."
"The deployment experience was more difficult than we expected because we had some problems with the version of the OS that we have in our servers."
"More automation and device insights would be helpful in achieving a seamless single pane of glass. Having the additional capability to streamline processes would also make things better."
"Cisco Duo is stable, but occasionally there are emails about incidents that affect some services temporarily."
"With Cisco Duo, you have to do that, and customers complain about that process. At some point, you need to be technically savvy to understand how to use Cisco Duo."
"Cisco Duo is doing exactly what we need it to do, so I cannot really give a suggestion for areas that could be improved since we do not use everything that it currently offers."
"Cisco Duo did not help reduce the cost of the overall authentication method that we have in our company; instead, it increased, obviously."
"Cisco Duo is definitely not doing things that others are not doing, so there is no unique selling proposition."
"I would like to improve the tool's implementation and pricing."
"The product is very costly compared to other alternative solutions."
"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."
"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."
"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."
 

Pricing and Cost Advice

"The pricing is pretty competitive. It's pretty cheap. Anybody can adopt it."
"You pay per user when using this solution and the pricing is fair."
"It has a fair pricing model. I know they have different tiers, but it would be nice to have different types of licenses for certain groups of users in our organization. That way, we wouldn't have to lump everybody into one group. That would be also one complaint."
"The cost was reasonable. Licensing was pretty straightforward for a change."
"Price wise, it's not cheap, but it's not expensive at all either. It's in the middle."
"Their pricing model is a little bit weird. Currently, there is no price advantage in signing up for yearly contracts. There are no additional costs to the standard licensing costs."
"Our licensing fee is currently on an annual basis."
"The product’s pricing is reasonable."
"I would rate the product's pricing a five out of ten."
"The subscription could be yearly or monthly, depending upon your choice."
"It's worth the money."
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Top Industries

By visitors reading reviews
Outsourcing Company
11%
Financial Services Firm
11%
Comms Service Provider
8%
Manufacturing Company
8%
Construction Company
12%
Comms Service Provider
8%
Outsourcing Company
8%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business64
Midsize Enterprise28
Large Enterprise79
By reviewers
Company SizeCount
Small Business5
Midsize Enterprise1
Large Enterprise2
 

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?
We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...
What is your experience regarding pricing and costs for Duo Security?
My experience with pricing, setup cost, and licensing for Cisco Duo indicates that the main setup cost for us has been the time and effort required to integrate Duo with existing applications, auth...
What needs improvement with Duo Security?
Cisco Duo is generally easy to use, but there are a few areas where it could be improved. The initial setup and configuration can require some technical knowledge, especially when integrating Duo w...
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Also Known As

Duo Security
IdentityGuard
 

Overview

 

Sample Customers

Information Not Available
Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares
Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: September 2026.
917,433 professionals have used our research since 2012.