Cisco Duo vs Entrust Identity Enterprise comparison

Cisco and Entrust are both solutions in the Authentication Systems category. Cisco is ranked #2 with an average rating of 8.8, while Entrust is ranked #19. Cisco holds a 4.8% mindshare in AS, compared to Entrust’s 2.1% mindshare. Additionally, 97% of Cisco users are willing to recommend the solution, compared to 85% of Entrust users who would recommend it.

Cisco Duo

Read 116 Cisco Duo reviews

7,616 Views
4,950 Comparison Views

97% willing to recommend

Entrust Identity Enterprise

Read 7 Entrust Identity Enterprise reviews

1,624 Views
1,104 Comparison Views

85% willing to recommend

Cisco Duo

Entrust Identity Enterprise

Comparison Buyer's Guide

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Executive SummaryUpdated on Mar 29, 2026

Entrust Identity Enterprise and Cisco Duo are major players in the identity and access management space. Based on user reviews, Cisco Duo has the upper hand in features and overall user satisfaction, whereas Entrust Identity Enterprise scores higher in pricing and support.

What features are offered by Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is praised for its comprehensive security measures, integration capabilities, and robust security options. Cisco Duo stands out for its ease of use, strong authentication methods, and seamless integration with existing systems.

What areas of improvement can be found in Entrust Identity Enterprise in comparison to Cisco Duo?

Users suggest that Entrust Identity Enterprise could benefit from a more intuitive setup process, faster customer service response times, and improved user experience. Feedback for Cisco Duo indicates a need for more customizable options, advanced reporting features, and enhanced data analytics.

How is the ease of deployment and customer service of Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise deployment can be complex and time-consuming, with mixed reviews on customer service efficiency. Cisco Duo is noted for quick deployment and responsive support, making it more favorable for organizations seeking swift implementation and dependable assistance.

What setup costs and ROI can be seen with Entrust Identity Enterprise in comparison to Cisco Duo?

Entrust Identity Enterprise is competitively priced and offers good ROI, appealing to budget-conscious buyers. Cisco Duo, while slightly more expensive, is perceived as worth the investment due to its superior features and user satisfaction.

To learn more, read our detailed Cisco Duo vs. Entrust Identity Enterprise Report (Updated: March 2026).

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

March 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Cisco Duo

Ranking in Authentication Systems

2nd

Average Rating

8.8

Reviews Sentiment

7.0

Number of Reviews

116

Ranking in other categories

Single Sign-On (SSO) (3rd), Access Management (3rd), ZTNA as a Service (3rd), Cisco Security Portfolio (1st), Multi-Factor Authentication (MFA) (1st)

Entrust Identity Enterprise

Ranking in Authentication Systems

19th

Average Rating

8.8

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

Identity and Access Management as a Service (IDaaS) (IAMaaS) (28th)

Mindshare comparison

As of March 2026, in the Authentication Systems category, the mindshare of Cisco Duo is 4.8%, down from 9.9% compared to the previous year. The mindshare of Entrust Identity Enterprise is 2.1%, up from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Authentication Systems Mindshare Distribution
Product	Mindshare (%)
Cisco Duo	4.8%
Entrust Identity Enterprise	2.1%
Other	93.1%

Authentication Systems

Featured Reviews

Charles Slaustas

Information Technology Contractor at Insight global

Supports seamless authentication for users across multiple organizations and personal portals

The features I use in Cisco Duo include Duo Pushes to confirm my identity to the device, and eventually as MFA security was increased, I actually had to use exchange passcodes. Sometimes, I have to go into the site and get into Cisco Duo to retrieve the passcode, and many of them have been two-factor, where the sites send a passcode that I have to enter into Cisco Duo. It has been more of the latter. I have not seen issues with lagging or crashing on Cisco Duo's end; it was usually on the client end, often because someone set up a bad upgrade or there were connection issues with the Cisco Duo cloud through the administrative site.

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Iwegbue Godspower Isioma

Cyber Security Analyst at Platview Technologies

Provides strong authentication feature, which requires users to enter a one-time password (OTP)

The main issue I've noticed pertains to setting up the desktop client on virtual machines in Azure, GCP, or AWS, specifically for Entrust Identity Enterprise intended for on-premises use. It works for on-premises, but I'm not sure if it's fully supported in cloud environments. If support were added, it would function perfectly with on-premises configurations. So, it functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We get fewer threats to remediate due to the two-factor authentication, which does not allow as many threats through."

"My advice to others looking into using Cisco Duo is that it is a great product, and I recommend it for everyone, specifically for those using Cisco Secure Client."

"It meets our security needs very well, it is easy to use, and documentation is also available."

"We're working remotely. It helps us keep people more safe. Its adoption has been fine. I like the fact that you can bypass it if you need to because there are situations where the internet doesn't work, etc."

"The biggest benefit of Cisco Duo for my customers is the license because they count licenses for the user—one user can use many applications integrated with Cisco Duo."

"The product is reliable and easy to use."

"It's a great solution for securing access to the applications and network because we can integrate the solution with all types of applications."

"Clients I implemented Cisco Duo at immediately feel more confident in their security environment, and we can see a lot of illegal attempts to get in, giving me faith in the product."

More Cisco Duo pros

"This solution is flexible and easy to use for our clients. We use it with different kinds of applications and integrate it with different processes."

"It is a scalable solution. You can add users and credentials without problems."

"This solution is flexible and easy to use for our clients, and we use it with different kinds of applications and integrate it with different processes."

"I am impressed with Entrust because they are one of the most advanced identity access management companies. Their portfolio of products is well aligned with the CISA zero trust framework. If you compare the features of Entrust products with the CISA pillars of zero trust, you'll see that they're perfectly matched with CISA requirements."

"The integration matrix of the solution is huge compared to others."

"Entrust Identity Enterprise is a very mature product, it is very reliable and there are many use cases for which you can use the solution."

"Entrust is an enterprise account, and they have a support system. Their training is also top-notch, and they are willing to share their knowledge with their partners."

Cons

"I wish that the support would be a little bit more prompt and a little bit more flexible because there are certain things that they will do and certain things they won't do."

"Cisco Duo can be improved because people have their own personal mobile devices."

"To improve Cisco Duo, the biggest consideration is the licensing standpoint; the most common issue I've found is customers not setting up the Active Directory sync properly, leading to inflated licensing usage when they try to delete inactive users that are still being charged."

"We have had instances where Duo Security stops working on a user's device, which we have fixed by uninstalling and then reinstalling it."

"With Cisco Duo, you have to do that, and customers complain about that process. At some point, you need to be technically savvy to understand how to use Cisco Duo."

"An enhancement they might make is if they can log it to Splunk since they're big into Splunk. Instead of me having to go into that portal to look at things when someone is trying to log in and they forgot their password, I can look in and tell them they forgot their password or didn't respond to the prompt. That would be an improvement."

"Often, people do not receive expiration messages, and sometimes, for security reasons, accounts get disabled without notifying the end user, so they mistakenly think something has gone wrong when it really just needs to be re-enabled on the external system."

"Integration with a product such as Microsoft Sentinel would be great."

More Cisco Duo cons

"The product is very costly compared to other alternative solutions."

"It functions well on-premises, but integrating it with cloud services like AWS or Azure could be challenging. There are issues with cloud integrations, such as Azure, AWS, and GCP."

"We are introducing new processes and are migrating to a new version. Once we explore new functionalities, we'll be able to assess what could be improved."

"I would like to improve the tool's implementation and pricing."

"It would be better if the on-prem Entrust Identity Enterprise solution could have the same features as the cloud version because the latter is easier to use."

Pricing and Cost Advice

"It was very reasonable."

"Our licensing fee is currently on an annual basis."

"The pricing was a lot more than what we were paying for our previous solution."

"The cost was reasonable. Licensing was pretty straightforward for a change."

"Duo Security is free."

"It's a bit confusing because we're on a three-year plan with a certain number of licenses, and we've gone over that number. They told us that when we renew, they will add all these licenses. We've expanded quickly, so everyone's kind of scared because no one knows what the bill is with the long pricing cycle."

"From a reseller perspective, it's still challenging to explain the whole license strategy to a client, so we really have to be ahead of that for all the true forward conversations."

"I haven't seen it in a while, but it's at par with everything else licensing-wise."

More Cisco Duo pricing and cost advice

"I would rate the product's pricing a five out of ten."

"The subscription could be yearly or monthly, depending upon your choice."

"It's worth the money."

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Top Industries

By visitors reading reviews

Manufacturing Company

10%

Financial Services Firm

Comms Service Provider

Computer Software Company

Performing Arts

11%

Government

Construction Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

By reviewers
Company Size	Count
Small Business	41
Midsize Enterprise	24
Large Enterprise	54

By reviewers
Company Size	Count
Small Business	5
Midsize Enterprise	1
Large Enterprise	2

Questions from the Community

How does Duo Security compare with Microsoft Authenticator?

We switched to Duo Security for identity verification. We’d been using a competitor but got the chance to evaluate Duo for 30 days, and we could not be happier. Duo Security is easy to configure a...

See all answers

What is your experience regarding pricing and costs for Duo Security?

I cannot speak to the financial planning of the organization, but I can confirm that Cisco Duo falls within the security budget that has been allocated to us.

See all answers

What needs improvement with Duo Security?

Areas that have room for improvement in Cisco Duo include pricing, as Cisco is quite expensive, and the fact that Cisco Duo relies heavily on external identity providers such as Active Directory or...

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Comparisons

Microsoft Entra ID vs Cisco Duo

Compared 9% of the time

Fortinet FortiAuthenticator vs Cisco Duo

Compared 7% of the time

Fortinet FortiToken vs Cisco Duo

Compared 4% of the time

Yubico YubiKey vs Cisco Duo

Compared 4% of the time

Cisco Identity Services Engine (ISE) vs Cisco Duo

Compared 3% of the time

More Cisco Duo Competitors

Utimaco SecurityServer vs Entrust Identity Enterprise

Compared 11% of the time

Okta Platform vs Entrust Identity Enterprise

Compared 9% of the time

DigiCert PKI Platform vs Entrust Identity Enterprise

Compared 9% of the time

CyberArk Zero Touch PKI vs Entrust Identity Enterprise

Compared 7% of the time

Thales Authenticators vs Entrust Identity Enterprise

Compared 4% of the time

More Entrust Identity Enterprise Competitors

Product Reports

Buyer's Guide

Cisco Duo

March 2026

Download Cisco Duo product report

Buyer's Guide

Entrust Identity Enterprise

March 2026

Download Entrust Identity Enterprise product report

Also Known As

Duo Security

IdentityGuard

Overview

Cisco Duo is a cloud-based identity security platform safeguarding critical resources for any user and device worldwide. Known for its ease of use, Duo offers seamless protection across multi-cloud, hybrid, and on-premises environments.

Cisco Duo is designed to secure access with identity-first protection and provides extensive visibility throughout an organization's identity ecosystem. Offering multi-factor authentication, Duo facilitates easy integration and management, allowing teams to protect data effectively on VPNs, applications, and networks. Its single-pane management improves security processes while enhancing trust, making it suitable for diverse IT infrastructures.

What are the key features of Cisco Duo?

Multi-factor Authentication: Strengthens user verification with multiple methods.
Push Notifications: Simplifies authentication with quick approvals.
Single Sign-On: Enhances convenience by allowing one set of credentials.
VPN Access: Secures remote connections with reliable authentication.
User Activity Visibility: Offers comprehensive insights into access patterns.

Which benefits and ROI should users consider?

Quick Deployment: Facilitates rapid integration within existing systems.
Effective Management: Streamlines IT operations with centralized control.
Regulatory Compliance: Aids in meeting industry standards for data protection.
Enhanced Trust: Strengthens security posture across networks.
User-friendly Approach: Simplifies authentication for non-technical users.

In industries like education and finance, Cisco Duo is widely employed to secure multi-factor authentication across platforms such as email, databases, and servers. Its integration capabilities with Microsoft 365, Active Directory, and VPNs like AnyConnect are instrumental in verifying user identities using mobile apps or OTPs, catering effectively to both remote and on-premise environments.

Cisco

Identity Enterprise is an integrated IAM platform that supports a full suite of workforce, consumer, and citizen use cases. Ideally suited for high-assurance applications that require a Zero Trust approach for thousands or millions of users, Identity Enterprise can be deployed on-premises.

Entrust

Sample Customers

Information Not Available

Bank of New Zealand, CRISIL, Banco Mercantil, G_teborg University, Ministry of Economic Development of New Zealand, Ocean Systems, Skanska, Societe Generale, Susquehanna Bancshares

Buyer's Guide

Cisco Duo vs. Entrust Identity Enterprise

March 2026

Free Report: Cisco Duo vs. Entrust Identity Enterprise

Find out what your peers are saying about Cisco Duo vs. Entrust Identity Enterprise and other solutions. Updated: March 2026.

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