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ESET Endpoint Protection Platform vs Microsoft Defender for Cloud Apps comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
7.7
Microsoft Defender for Cloud Apps increases ROI with enhanced security, cost efficiency, seamless integration, and proactive application monitoring.
As a small team, Microsoft Defender for Cloud Apps allowed us to manage systems with just one or two people.
The biggest return on investment so far has been visibility, knowing what we have in our environment.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.2
Microsoft Defender for Cloud Apps support is knowledgeable but inconsistent, with delays and first-level engineers lacking problem-solving skills.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
Their customer service is pretty good, but it's frustrating to go through three or four channels before reaching the right person.
There were instances where the engineers were knowledgeable and helpful, but at other times it felt like a ping pong game, with unnecessary transfers until the right person was found.
The support is excellent, and the speed of response is commendable.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
8.0
Microsoft Defender for Cloud Apps offers excellent scalability and integration, enhancing security and interoperability in diverse corporate environments.
In terms of scalability, I can rate it eight or nine out of ten.
The scalability may require additional resources for larger business operations.
For what I know about the log collector and how much data it can take in, it is super scalable and capable of handling high workloads.
Microsoft Defender for Cloud Apps is very scalable, provided you have the right subscription.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.1
Microsoft Defender for Cloud Apps is praised for stability, reliability, minimal downtime, and user satisfaction despite rare external issues.
In terms of stability, I can rate it at nine out of ten.
I would rate it a ten because I have not experienced any stability issues so far with Defender for Cloud Apps.
The current stability of Microsoft Defender for Cloud Apps is quite good.
Like any other Microsoft product, the uptime is good.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Microsoft Defender for Cloud Apps requires better integration, user-friendliness, pricing, and improved features like reporting, support, and threat detection.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
For data loss prevention, it would be useful to be able to drill down into the kind of data being transferred over CloudApp.
A significant improvement I would like to see is the integration into a single pane of glass.
Specifically, integration with CASB for on-premise and cloud did not work as anticipated back in 2019.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Microsoft Defender for Cloud Apps is cost-effective and competitive due to integration with Microsoft 365, despite pricing concerns.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
If a product is of high quality, it justifies the expense.
My organization is currently revisiting pricing, but previously, the cost was a bit expensive, yet comparable to other solutions with similar functionalities and features.
It's not the cheapest, but also not the most expensive, placing it in the mid-level range.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Microsoft Defender for Cloud Apps offers seamless integration, real-time threat detection, and enhanced security monitoring across platforms and applications.
The primary purpose is to protect computers from viruses and ransomware.
The integration within the entire Defender suite is highly valuable because it allows for communication between different components and offers pretty decent correlations.
The most valuable features of Microsoft Defender for Cloud Apps include live, up-to-date information, which provided real-time alerts.
Microsoft Defender for Cloud Apps is very comprehensive, providing a complete 360-degree view of applications within an organization.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Anti-Malware Tools (4th)
Microsoft Defender for Clou...
Ranking in Advanced Threat Protection (ATP)
12th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
37
Ranking in other categories
Cloud Access Security Brokers (CASB) (5th), Microsoft Security Suite (13th)
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 4.2%, down from 8.2% compared to the previous year. The mindshare of Microsoft Defender for Cloud Apps is 1.7%, up from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Jagadeesh Gunasekaran - PeerSpot reviewer
Saves us time, has good visibility, and a single dashboard
The solution is user-friendly and provides great visibility into threats. There are easy options available for specific workflow inspections. We can also get support by going through the Microsoft documentation, which is straightforward. Microsoft Defender for Cloud Apps helps us prioritize threats across our enterprise. It covers us from a compliance perspective and protects our organization's data. Data protection is a very important aspect of any new organization, as we need to protect our data from both external attacks and insider threats. Microsoft Defender for Cloud Apps helps us monitor for abnormal activity by insiders, which is one of the most important access points for attackers today. Additionally, the different cloud apps that Defender for Cloud Apps supports provide us with much more visibility into potential threats and activities on the internet. We have integrated Microsoft Defender for Cloud Apps alerts with Sentinel. The integration is straightforward. We can find the configuration details on Microsoft's official documentation website. If we are familiar with how Microsoft products work, we will be able to follow the instructions clearly. Microsoft Defender for Cloud Apps and Sentinel work natively together to deliver coordinated detection and response across our environment. Our integrated Microsoft solutions provide comprehensive threat protection, covering most of the tactics and techniques relevant to the MITRE ATT&CK framework. Sentinel allows us to ingest data from our entire ecosystem. When implementing an SIEM solution, there are always prerequisites such as Active Directory logs, security logs, firewall logs, and DNS logs. These are important logs that need to be ingested into the environment. Sentinel has many third-party connectors available that make integrations straightforward. Microsoft provides the configuration details in the Sentinel platform. It is important to integrate all relevant log sources into the SIEM solution so that we can detect and be alerted to any type of threat factor, whether it is from an internal or external source. Integrating third-party solutions into the platform requires a separate configuration, but Microsoft provides the necessary information. However, we need to have the appropriate permissions to execute these setups. Sentinel provides a centralized dashboard that covers threat management and configuration. It gives us complete insight into what entities are accessing, as well as full details for investigation. We can see how the alerts and threats are relevant to suspicious activities, whether they are related to malicious IP addresses, suspicious ASHAs, or any other indicators of compromise. All of this relevant data can be seen in a single pane. Recently, Microsoft introduced a new investigation experience in a single pane. This means that we can now get a lot of details in a single pane, without having to go there and execute a query. There are a lot of new insights being developed in the Sentinel platform these days. It has software intelligence. They recently introduced Microsoft Defender Threat Intelligence, which covers almost all IOCs. This protects organizational assets from threats and suspicious traffic associated with IOCs. If a match is found, alerts are generated. This is a very interesting feature. Another great feature is automation and logic apps. We can create a number of operations, such as posting in a team's channel if a severe incident occurs or sending an email notification. There are many operations available, so we can automate a lot of tasks. Microsoft Defender for Cloud Apps helps us stay compliant. It has predefined mechanisms in place to prevent attacks. For example, if an external user tries to access our SharePoint folders or files, an attack will be blocked. This is why it is important to give appropriate access to guest users. Microsoft Defender for Cloud Apps has many features and benefits. It provides a number of policies that can be configured to meet the specific needs of our security team. These policies can be used to customize cloud applications so that only authorized users can access them and perform operations that benefit the organization. In terms of safety and security, Microsoft Defender for Cloud Apps is top-notch. Using the solution's automation features, we can suppress false positive alerts. We can also close alerts, lower their severity from "high" to "low" or "informational," or close them immediately with the appropriate commands. This will depend on the configuration automation rule and the perspective from which we are testing. Microsoft Defender for Cloud Apps provides a single console. We are also provided with Microsoft templates to enable workbooks instantly. Alternatively, we can build our own customized workbooks to provide better insights and improve our SOC efficiency and overall performance. Consolidating all of our security data into one dashboard has saved our security operations team a significant amount of time. From an analyst's perspective, it is now much easier to correlate events, investigate alerts, and visualize specific entities. For example, an analyst can quickly see all of the alerts associated with a particular IP address, or they can view all of the activity for a specific entity over the past 24 hours or 7 days. This level of detail and insight would not be possible if our data were siloed in multiple dashboards. The single dashboard saves our operations approximately 20 hours per week by eliminating the need to access multiple consoles and tabs. Microsoft Defender for Cloud Apps threat intelligence can help us prepare for potential threats before they happen. However, it depends on how we develop the policies for the database to block or ignore things in our environment.
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
12%
Financial Services Firm
7%
Government
6%
Computer Software Company
16%
Financial Services Firm
12%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Microsoft Cloud App Security?
It does a great job of monitoring and maintaining a security baseline. For us, that is a key element. The notifications are pretty good.
What is your experience regarding pricing and costs for Microsoft Cloud App Security?
The pricing for Microsoft Defender for Cloud Apps is acceptable. If a product is of high quality, it justifies the expense.
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
MS Cloud App Security, Microsoft Cloud App Security
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Customers for Microsoft Defender for Cloud Apps include Accenture, St. Luke’s University Health Network, Ansell, and Nakilat.
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Microsoft Defender for Cloud Apps and other solutions. Updated: April 2025.
849,210 professionals have used our research since 2012.