Try our new research platform with insights from 80,000+ expert users

ESET Endpoint Protection Platform vs Palo Alto Networks WildFire comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 1, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
6.4
ESET Endpoint Protection is cost-effective, prevents attacks, reduces recovery costs, though ROI can be challenging to quantify.
Sentiment score
7.5
Palo Alto Networks WildFire reduces costs and streamlines threat management with efficient detection and seamless firewall integration.
The service generates a low rate of false positives, reducing the overhead of managing false positive events.
 

Customer Service

Sentiment score
6.9
ESET Endpoint Protection Platform generally provides good support, with regional variations in response times and user satisfaction.
Sentiment score
7.6
Palo Alto Networks WildFire customer service is praised for expertise but varies in responsiveness, with challenges in smaller regions.
Normally, I cannot give a ten for support of all brands, as it is not always possible to get full support from companies.
There is a lack of SLA adherence, and third-party partners do not provide prompt responses.
The service response times are aligned with standards, responding within a few hours based on the problem's criticality.
 

Scalability Issues

Sentiment score
7.2
ESET Endpoint Protection is scalable for small to mid-sized companies, but larger enterprises may face database and hardware challenges.
Sentiment score
8.1
Palo Alto Networks WildFire offers scalable, customizable, and flexible solutions efficiently accommodating growth, highly rated by larger enterprises.
In terms of scalability, I can rate it eight or nine out of ten.
Wildfire is highly scalable.
 

Stability Issues

Sentiment score
8.3
Users find ESET Endpoint Protection stable and reliable, with high ratings despite occasional upgrade and configuration challenges.
Sentiment score
8.4
Palo Alto Networks WildFire is highly stable, seamlessly integrates, and is reliable with minimal issues and exceptional cloud performance.
 

Room For Improvement

ESET Endpoint Protection needs better CPU efficiency, simplified installation, improved iOS/Mac support, and enhanced security features for users.
Palo Alto Networks WildFire needs UI, pricing, deployment, integration, offline capabilities, support, and feature improvements for better user satisfaction.
A lightweight version of ESET might be beneficial as many of our clients have older CPUs and RAM.
The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings.
 

Setup Cost

ESET Endpoint Protection Platform provides flexible, cost-effective licensing for businesses, though setup complexity and price perceptions vary.
Palo Alto Networks WildFire, perceived as costly yet advanced, targets enterprises, offering a 30-day trial and complex pricing.
The pricing of ESET Endpoint Protection Platform is a bit high compared to other competitors.
I would rate it an eight out of ten in terms of affordability.
 

Valuable Features

ESET Endpoint Protection offers lightweight antivirus, real-time detection, centralized management, and affordability with minimal resource impact and effective multi-device protection.
Palo Alto Networks WildFire excels in real-time threat analysis, malware detection, easy integration, and improved network visibility with machine learning.
The primary purpose is to protect computers from viruses and ransomware.
The most valuable feature of Wildfire is its sandboxing capability for examining suspicious files or locations.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Advanced Threat Protection (ATP)
7th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
100
Ranking in other categories
Endpoint Protection Platform (EPP) (11th), Anti-Malware Tools (4th)
Palo Alto Networks WildFire
Ranking in Advanced Threat Protection (ATP)
3rd
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
68
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Advanced Threat Protection (ATP) category, the mindshare of ESET Endpoint Protection Platform is 4.2%, down from 8.2% compared to the previous year. The mindshare of Palo Alto Networks WildFire is 12.5%, up from 12.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Advanced Threat Protection (ATP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
AjayKumar17 - PeerSpot reviewer
Enhanced cybersecurity with advanced sandboxing and effective in controlling DNS issues
Improvements are needed in the UI part. The dashboard should provide better visibility, especially in showing how many files are sent to Wildfire and their findings. This information should be integrated with the Dashboard so that system admins can see what is happening. Furthermore, technical support needs a lot of improvement, particularly in terms of responsiveness and adhering to service level agreements.
report
Use our free recommendation engine to learn which Advanced Threat Protection (ATP) solutions are best for your needs.
845,406 professionals have used our research since 2012.
 

Comparison Review

it_user206346 - PeerSpot reviewer
Mar 11, 2015
Cisco ASA vs. Palo Alto Networks
Cisco ASA vs. Palo Alto: Management Goodies You often have comparisons of both firewalls concerning security components. Of course, a firewall must block attacks, scan for viruses, build VPNs, etc. However, in this post I am discussing the advantages and disadvantages from both vendors concerning…
 

Top Industries

By visitors reading reviews
Computer Software Company
15%
Comms Service Provider
11%
Financial Services Firm
7%
Educational Organization
6%
Computer Software Company
15%
Financial Services Firm
11%
Manufacturing Company
9%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
How does Cisco Firepower NGFW Firewall compare with Palo Alto Networks Wildfire?
The Cisco Firepower NGFW Firewall is a very powerful and very complex piece of anti-viral software. When one considers that fact, it is all the more impressive that the setup is a fairly straightf...
Which is better - Wildfire or FortiGate?
FortiGate has a lot going for it and I consider it to be the best, most user-friendly firewall out there. What I like the most about it is that it has an attractive web dashboard with very easy nav...
How does Cisco ASA Firewall compare with Palo Alto's WildFire?
When looking to change our ASA Firewall, we looked into Palo Alto’s WildFire. It works especially in preventing advanced malware and zero-day exploits with real-time intelligence. The sandbox featu...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
No data available
 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Novamedia, Nexon Asia Pacific, Lenovo, Samsonite, IOOF, Sinogrid, SanDisk Corporation
Find out what your peers are saying about ESET Endpoint Protection Platform vs. Palo Alto Networks WildFire and other solutions. Updated: March 2025.
845,406 professionals have used our research since 2012.