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ESET Endpoint Protection Platform vs ThreatLocker Protect comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Sentiment score
8.8
ThreatLocker's support is praised for quick responses, knowledgeable staff, efficient issue resolution, and outstanding customer service.
ThreatLocker's technical support process could be streamlined by reducing the number of steps required to reach a human agent.
It could be better, especially with response times.
 

Room For Improvement

No sentiment score available
Sentiment score
5.8
ThreatLocker Protect needs flexible training, UI improvements, better integration, refined learning, and antivirus features for enhanced security and usability.
This is problematic when immediate attention is needed.
Comprehensive 24-hour log monitoring is a valuable enhancement for both business and enterprise-level users.
 

Scalability Issues

No sentiment score available
Sentiment score
8.3
ThreatLocker Protect efficiently scales across various organization sizes, handling thousands of endpoints with ease and adaptability.
It is scalable to an extent, depending on where it is used.
 

Setup Cost

No sentiment score available
Sentiment score
5.3
Enterprise buyers find ThreatLocker Protect's pricing reasonable and flexible, offering value, customization, integration, and strategic budget benefits.
 

Stability Issues

No sentiment score available
Sentiment score
6.8
ThreatLocker Protect is stable, with minor issues resolved quickly, ensuring high uptime similar to Microsoft's standards.
Stability can be improved as there are times it goes down or requires management to adjust policies.
 

Valuable Features

No sentiment score available
Sentiment score
8.6
ThreatLocker Protect ensures efficient mobile access and security with application control, zero-trust, and comprehensive user activity visibility.
ThreatLocker's most valuable feature is its scanning capability, which executes all types of executable files.
 

Categories and Ranking

ESET Endpoint Protection Pl...
Ranking in Endpoint Protection Platform (EPP)
12th
Ranking in Advanced Threat Protection (ATP)
6th
Average Rating
8.2
Reviews Sentiment
7.6
Number of Reviews
99
Ranking in other categories
Anti-Malware Tools (3rd)
ThreatLocker Protect
Ranking in Endpoint Protection Platform (EPP)
13th
Ranking in Advanced Threat Protection (ATP)
8th
Average Rating
9.0
Reviews Sentiment
7.5
Number of Reviews
18
Ranking in other categories
Network Access Control (NAC) (5th), Application Control (4th), ZTNA (8th), Ransomware Protection (6th)
 

Mindshare comparison

As of November 2024, in the Endpoint Protection Platform (EPP) category, the mindshare of ESET Endpoint Protection Platform is 3.1%, down from 3.5% compared to the previous year. The mindshare of ThreatLocker Protect is 0.7%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Endpoint Protection Platform (EPP)
 

Featured Reviews

ManojNair2 - PeerSpot reviewer
Easy to set up with good security and rapidly improving capabilities
In terms of stability, the performance parameters do come into play. It's good on the regular office front, however, on the development side, if somebody is using it in a development environment, they need to make some configuration changes in terms of what directories should be excluded from the real-time scanning. I had to do that kind of stuff. I don't do that with the Microsoft product, for example. It runs, and it scans the entire system with no issues. The solution is stable. Regular updates were available in the product versions. They were updated, and they gave regular signature updates also so that the product checked all the boxes.
Roy Richardson - PeerSpot reviewer
Integration is simple, deployment is straightforward, and extensive well-written documentation is available online
We use ThreatLocker's Allowlisting to whitelist specific applications and prevent unauthorized software from running. We utilize Ringfencing to establish guardrails around implementations, ensuring that applications operate within defined boundaries. We leverage network access control to granularly control interactions between computer systems and servers. This enables us to restrict communication between specific applications, even within a locked-down environment. We employ storage control to impose additional security measures on data storage. This includes controlling access to network shares, network files, and folders, as well as USB storage devices. We can whitelist specific devices based on their serial numbers or allow access based on predefined conditions. We rely on ThreatLocker's Cyber Hero support, which provides exceptional assistance and responsiveness. At any time, we can initiate a chat session and receive immediate support. If the issue requires escalation, it is promptly handled. Cyber Hero support also plays a crucial role in vetting application updates. When a user attempts to install or update an application, and the update has not been approved from a security standpoint, it is blocked by ThreatLocker. A notification is presented to the user, informing them of the block and providing an option to justify the application's need. These requests are then reviewed by ThreatLocker's Cyber Hero support team, who evaluate them against our security criteria and make an informed decision to allow or deny the application. We utilize ThreatLocker's elevated control feature for applications that require administrator-level access. We avoid granting full administrative privileges to end users, as this elevates the risk of compromise if the device is infiltrated. Instead, elevated control allows us to precisely define the execution conditions for specific applications, such as QuickBooks updates. By verifying the application's signature and certificate, we can enable the update to run with administrative privileges while restricting the user's overall administrative access. Integrating ThreatLocker with other products is simple and only requires a few clicks. ThreatLocker's deployment is also very straightforward. The company provides extensive and well-written online documentation, which is continuously being improved. They also offer a variety of training resources, including university courses, training videos, webinars, and conferences. I have no complaints about the level of support and knowledge transfer provided by the company. ThreatLocker is also developing a new reporting tool, which I had the opportunity to beta test. The company has also been showcasing the new reporting tool at conferences. The new reporting tool provides a level of detail that is unmatched by any other product on the market.
report
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Top Industries

By visitors reading reviews
Computer Software Company
17%
Comms Service Provider
9%
Financial Services Firm
6%
Educational Organization
6%
Computer Software Company
37%
Retailer
7%
Government
6%
Financial Services Firm
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ESET Endpoint Security?
ESET Endpoint Security’s most valuable feature is the management console.
What is your experience regarding pricing and costs for ESET Endpoint Security?
I rate the product’s pricing a three out of ten. It is neither cheap nor expensive for our clients. We use the free version, and there are no additional costs involved.
What needs improvement with ESET Endpoint Security?
The product’s AI implementation feature could be better for learning user behavior. There could be a feature to detect unsecured devices in the network similar to its older version. We need additio...
What do you like most about ThreatLocker Allowlisting?
The interface is clean and well-organized, making it simple to navigate and find what we need.
What is your experience regarding pricing and costs for ThreatLocker Allowlisting?
I handle the technical aspects, while my manager deals with pricing. Although the pricing seems good, there have been inconsistencies in contract negotiations. What we are told during calls sometim...
What needs improvement with ThreatLocker Allowlisting?
A valuable addition to ThreatLocker would be a column in the audit page displaying a VirusTotal score for each file. This would allow for quick identification of potentially malicious files during ...
 

Also Known As

Smart Security, ESET PROTECT Advanced, ESET LiveGuard Advanced, ESET PROTECT Platform
ThreatLocker Allowlisting, ThreatLocker Network Control, ThreatLocker Ringfencing
 

Learn More

 

Overview

 

Sample Customers

ERSTE Group Bank, Miller Solutions, Wesleyan University, The Hospital Center of Luxembourg, Deer Valley USD, SPAR, Industrial Federal Credit Union, Honda, City Hall of Palmela, Hays CISD, Lester B Pearson School Board
Information Not Available
Find out what your peers are saying about ESET Endpoint Protection Platform vs. ThreatLocker Protect and other solutions. Updated: November 2024.
816,660 professionals have used our research since 2012.