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ExaGrid EX Series vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
7.8
ExaGrid EX Series support is generally praised for fast, efficient service, but some seek quicker resolution times.
No sentiment score available
IBM ProtectTIER is applauded for its efficient and effective customer service, with knowledgeable analysts providing swift issue resolution.
 

Room For Improvement

Sentiment score
5.5
ExaGrid EX Series users seek better cloud integration, faster parts, data protection, scalability, and modernization features for improved efficiency.
No sentiment score available
IBM ProtectTIER has a high learning curve, complex setup, slow backups, and requires better technical support compared to Veritas NetBackup.
 

Scalability Issues

No sentiment score available
ExaGrid EX Series provides scalable storage with seamless upgrades and integration, though expansion may incur additional equipment costs.
No sentiment score available
IBM ProtectTIER is scalable and efficient for enterprises, easily managed and quickly upscaled, but may not suit smaller businesses.
 

Setup Cost

No sentiment score available
ExaGrid EX Series is affordable with highly rated pricing, offering competitive value compared to HP and Dell alternatives.
No sentiment score available
IBM ProtectTIER offers flexible, capacity-based licensing and central management, but is often considered expensive despite efficient multi-site usage.
 

Stability Issues

Sentiment score
9.0
ExaGrid EX Series is highly stable, consistently rated nine out of ten, with prompt issue resolution and biannual feature updates.
No sentiment score available
IBM ProtectTIER is highly rated for its stability, even in challenging conditions like a 60 degrees Celsius server room.
 

Valuable Features

Sentiment score
7.4
ExaGrid EX Series offers ease of use, strong deduplication, fast recovery, and competitive pricing, especially popular in the Czech market.
No sentiment score available
IBM ProtectTIER is praised for adaptable data reduction, high capacity, ease of use, and efficient cataloging that speeds up processes.
 

Categories and Ranking

ExaGrid EX Series
Ranking in Deduplication Software
8th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (79th)
 

Mindshare comparison

As of November 2024, in the Deduplication Software category, the mindshare of ExaGrid EX Series is 9.4%, up from 9.3% compared to the previous year. The mindshare of IBM ProtectTIER is 1.2%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

Daan Lieshout - PeerSpot reviewer
With great features like deduplication and landing zone, the tool also provides stability and scalability
Speed-wise, ExaGrid is much faster than the other solutions in the market. When you choose between or from several different manufacturers, you need to understand a little bit about how the product exactly works and why its speed can be so high while being able to compare it to other solutions, allowing you to know of the backup window if you ever need it. You have to understand how it works and the product's preferences, even though the price may be slightly higher. Learning about the solution is not at all a problem, but when you open a console, you see so many things, and in the beginning you don't understand it all. Later on, it becomes more usable when you start understanding it. In general, ExaGrid provides you with a lot more information than any other system in the market. It is difficult to say what is additionally required in the solution because, presently, it has a lot of things like immutability, anti-hacking, and retention. The solution does put efforts towards improvement. The product's interface provides you with a proper overview of the deduplication rate and the status of how many storage systems you are left with through a visual screen, which is more than enough. When you go deeper, you can access all the enhanced consoles. The product can easily be integrated with third-party products because ExaGrid has all its best practice documents for integrating it with many other products. I rate the overall product a nine out of ten.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.
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Top Industries

By visitors reading reviews
Computer Software Company
16%
Financial Services Firm
10%
Manufacturing Company
9%
Educational Organization
7%
Computer Software Company
28%
Financial Services Firm
24%
Educational Organization
7%
Real Estate/Law Firm
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ExaGrid EX Series?
The tool has improved backup and recovery times. One of the key features contributing to this improvement is the landing zone and deduplication retention zone. When data is in the landing zone, the...
What is your experience regarding pricing and costs for ExaGrid EX Series?
I rate ExaGrid EX Series' pricing eight to nine out of ten.
What needs improvement with ExaGrid EX Series?
The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against r...
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Also Known As

EX Series
No data available
 

Learn More

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Overview

 

Sample Customers

NCI Group, North Attleborough Public School, North Kingstown School Department, NPS Pharmaceuticals, Prudential Douglas Elliman, Rathbone Brothers PLC, Rio Hondo College, Ruder Finn, Sarah Lawrence College
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about ExaGrid EX Series vs. IBM ProtectTIER and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.