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ExaGrid EX Series vs IBM ProtectTIER comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 5, 2024
 

Categories and Ranking

ExaGrid EX Series
Ranking in Deduplication Software
8th
Average Rating
9.0
Reviews Sentiment
7.4
Number of Reviews
6
Ranking in other categories
No ranking in other categories
IBM ProtectTIER
Ranking in Deduplication Software
13th
Average Rating
7.2
Number of Reviews
7
Ranking in other categories
Backup and Recovery (80th)
 

Mindshare comparison

As of December 2024, in the Deduplication Software category, the mindshare of ExaGrid EX Series is 9.6%, up from 9.3% compared to the previous year. The mindshare of IBM ProtectTIER is 1.1%, down from 1.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Deduplication Software
 

Featured Reviews

Daan Lieshout - PeerSpot reviewer
With great features like deduplication and landing zone, the tool also provides stability and scalability
Speed-wise, ExaGrid is much faster than the other solutions in the market. When you choose between or from several different manufacturers, you need to understand a little bit about how the product exactly works and why its speed can be so high while being able to compare it to other solutions, allowing you to know of the backup window if you ever need it. You have to understand how it works and the product's preferences, even though the price may be slightly higher. Learning about the solution is not at all a problem, but when you open a console, you see so many things, and in the beginning you don't understand it all. Later on, it becomes more usable when you start understanding it. In general, ExaGrid provides you with a lot more information than any other system in the market. It is difficult to say what is additionally required in the solution because, presently, it has a lot of things like immutability, anti-hacking, and retention. The solution does put efforts towards improvement. The product's interface provides you with a proper overview of the deduplication rate and the status of how many storage systems you are left with through a visual screen, which is more than enough. When you go deeper, you can access all the enhanced consoles. The product can easily be integrated with third-party products because ExaGrid has all its best practice documents for integrating it with many other products. I rate the overall product a nine out of ten.
ValereFEUGWANG - PeerSpot reviewer
Protects data in hybrid infrastructures, but it is an expensive product with poor support
The main challenge for our customers is to replicate the virtual environment upon restart, without using any additional solutions such as VMware SLM. I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM. It would be much better for us. This solution can be made easier to use. Technical support is very frustrating and we are considering other solutions because of it. Stability is something that should be improved. The product is expensive and the licensing should be changed.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features of the solution are deduplication and landing zone."
"One of the main features is the landing zone, it is a particular space where the information is not duplicated."
"It is a solid and a quite simple solution, which is a good combination. The customers like the simplicity and its scale-out capacity. They like the support pricing, and even the extension capacity pricing, a fixed price, which the executive is offering in Czech market."
"The solution easily integrates with the backup targets, such as Veeam."
"The tool has improved backup and recovery times. One of the key features contributing to this improvement is the landing zone and deduplication retention zone. When data is in the landing zone, the process is fast, ensuring smooth backup and recovery operations at high speeds. However, the process becomes slower for long-term backups moved to the retention zone due to fragmentation. So, if the data is older than a few days, the speed may be limited, especially for non-deduplicated data in the landing zone."
"The most valuable feature is the ease of use and data deduplication. It's extremely easy to use and does a very good job of data deduplication and compression."
"The command-line interface is good."
"The most valuable features are the Self-Service, and the ability to search the data."
"The cataloging is the best feature. It takes millions of frames for the backup. It's incremental, so it takes less time to complete."
"Overall IBM ProtectTIER is a great solution. It is easy to use."
"In terms of stability, I've found it to be very stable. I've walked into the server room when it was at 60 degrees Celcius, and it was still running fine."
"The solution is highly stable."
 

Cons

"The solution could improve by switching to a flash-type solution rather than the spinning drives that they currently use. However, we have not had any failure with the spinning drives. The flash-type drives are more up-to-date and are something that is in their roadmap."
"When speaking about a scale-out, you want to have better equipment. You cannot just add a disc to the foreign equipment. You have to buy another one and put it together, like parallel."
"The product's documentation can be made more precise."
"The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against ransomware attacks. As a result, the retention zone with duplicated data is experiencing more demand, leading to space constraints. This necessitates using higher-end, more expensive models to address the issue."
"The one place where we are sometimes losing the opportunity with ExaGrid is that a few customers still require a fiber channel connectivity, which is not always possible."
"I would like for them to develop direct cloud integration with a third-party cloud. Direct integration with AWS and other cloud providers."
"The backup for a large amount of data is slow."
"I would like the possibility to back up the infrastructure and then replicate it upon on restart, without having to orchestrate the starting of the VM."
"IBM ProtectTIER could improve by being more user-friendly."
"Setting up the system to work with legacy equipment is a bit complex at times."
"The configuration wizards are still complex and hard to navigate. These should be easier to manage."
 

Pricing and Cost Advice

"In comparison to other solutions, it's affordable. They're all too expensive."
"My company had to pay 1,60,000 EUR for the system we use, and the payment was made just once for the system and five years of full support."
"The current agreement has 21 terabytes of free space and it cost approximately $35,000."
"The previous solutions I have used both included the Backup Software and the Appliance making it hard to compare to this solution. However, overall the solution is reasonably priced for the features you receive. ExaGrid EX Series is priced better than HP, Dell, and possibly Commvault which I have compared in the past."
"I rate ExaGrid EX Series' pricing eight to nine out of ten."
"This solution is very expensive."
"We have a capacity-based license, which is managed centrally for all the sites of my company."
"The customer can decide how they want to purchase a license. However, the price of the solution is expensive."
"IBM ProtectTIER is an expensive solution."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Manufacturing Company
10%
Financial Services Firm
10%
Educational Organization
7%
Computer Software Company
27%
Financial Services Firm
23%
Educational Organization
6%
Real Estate/Law Firm
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ExaGrid EX Series?
The tool has improved backup and recovery times. One of the key features contributing to this improvement is the landing zone and deduplication retention zone. When data is in the landing zone, the...
What is your experience regarding pricing and costs for ExaGrid EX Series?
I rate ExaGrid EX Series' pricing eight to nine out of ten.
What needs improvement with ExaGrid EX Series?
The tool reduces storage footprint. However, clients are now storing data for longer durations with increasing requirements to retain backups for longer periods, particularly as a defense against r...
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Also Known As

EX Series
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Overview

 

Sample Customers

NCI Group, North Attleborough Public School, North Kingstown School Department, NPS Pharmaceuticals, Prudential Douglas Elliman, Rathbone Brothers PLC, Rio Hondo College, Ruder Finn, Sarah Lawrence College
Durham Police Department, Re-Store LLC, CenterGrid, pixx.io GmbH, Australian Government Department of Defence, QD, Refresco Gerber
Find out what your peers are saying about ExaGrid EX Series vs. IBM ProtectTIER and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.